About the Business
Nasty Gal is a leading fashion brand known for its trendy clothing, shoes, accessories, and beauty products. Committed to a unique shopping experience, it caters to fashion-forward individuals with a diverse collection and great value, offering significant discounts and exclusive app promotions.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Reviews Summary
Nasty Gal has a rating of 1.3 stars from 747 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nasty Gal most frequently mention customer service, store credit and poor quality. Nasty Gal ranks 1955th among Women's Clothing sites.
I ordered three dresses. They came in a timely manner but they are all poorly cut and polyester. They all look terrible. I should have read reviews.
Their customer service is not good. Shopped there once and never again unless I know they improved their customer service. Nor worth it.
This is the worst store in the world i made an online purchase and i never received it and i didn't get my money back
I got shoes from here and they were perfect, I never had an issue with them, go figure. I mean ill but from them again.
Their selection use to be more curated. Now I have to shuffle through a lot more inventory. Bring back the old nastygal.
I had complications with my order, but the customer support was very helpful, and I got my order on time :)
HORRIBLE CUSTOMER SERVICE unnecessary back and forth, HORRIBLE CLOTHING, THEY DON'T TAKE BACK THEIR CLOTHES UGH! DON'T ORDER PLEASE DEFINITE SCAMMERS!
Where is my order? No cs can be call. No one reply my email? Why? I need my order or i need refund asap.
Absolutely horrible from the customer service to the high cost for low-end clothing to the shipping fees to the ADDITIONAL shipping fees for returns. Scam
Horrible company. Horrible customer service. Horrible background. Horrible everything. Will NEVER buy from them again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members