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Nationwide Home Innovations Ltd has a rating of 4.9 stars from 490 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Nationwide Home Innovations Ltd most frequently mention home innovations, excellent service, and installation team. Nationwide Home Innovations Ltd ranks 22nd among Home Improvement sites.
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Very happy with Nationwide. They provided the most detailed of the three quotes we requested (the other two gave insufficient information to make a decision).We had to wait a few weeks for the surveyor to come and carry out the formal survey, but when he did, he worked quickly, answered all our questions and explained all the options to us, so we happily signed on the dotted line. There is a huge range of colour options to select from, and we went for a jolly yellow and white striped awning. It has made so much more of our garden, and gives us great pleasure. We now have some friends and neighbours who are considering such an addition to their outside space. We only had it installed in early August, so can't comment on how it will be over the long term.
Deckroof started to install on 22 August and on 23 August without any prior notice professionals left the site and didn't finish the job. I had to contact the work manager then and had to cancel my pre booked bank holiday trip with family on 26 August Monday, so they can revisit and complete the installation work on that day (I had no other choice except to cancel my well advanced and pre booked holiday trip plan because work manager wasn't able to provide me any other completion dates before the mid September!). It didn't stop there, on 23 August there was raining and we noticed there were multiple water leaking sites through the partly-installed roof as well as through the deckroof and building wall attachment side. Photos and videos of it was sent to customer service on 24 August and while they came back to site on 26 August, I was explained & reassured by the professionals that leaking happened due to incomplete joint sealings and after completion of installation today, there would be no more leakages. However, there was further raining on 7 September and we discovered that there are again multiple areas of water leaking sites from the deck roof as well as roof-building wall junction - though sealant were applied everywhere while installation completed on 26 August. I resent photos and videos to company regarding this issue and now I am waiting for them coming back to reassess the status of leaking on 1 October! More than three weeks later from reporting date. I am very dissatisfied with the disruptive work pattern and poor installation workmanship; I had to cancel my pre booked bank holiday trip because of company's non-professional behaviour and now I have to wait for more than three weeks before they can come and reassess the status of workmanship. I was told by company that if there is any cancellation happens with other appointments, they may visit my property before 1 October. I won't recommend this company to any of my relatives, friends and colleagues.
A first-rate service, despite lockdown; I was kept informed of progress all the way through.
The installation was done very quickly and efficiently. I'm very happy with it altogether. It's a delightful addition to the house. Haven't been indoors since it was put up!
Everyone we came into contact with from Nationwide Hoem Innovations was very polite, knowledgeable and effecient. I admired the installation team who did an amazing job in the heat! They were very tidy and cleaned up perfectly at the end. We would recommend them
First class service from start to finish. Receptionist polite and efficient in selecting dates. Surveyor on time and explained installation methods. Fitters confirmed time before date and turned up on time and fitted swiftly. Then explained all the workings. A great team and a brilliant service.
We are absolutely delighted with the fantastic experience with the fitting of our veranda. From the first enquiry phonecall to the fitting everyone was so friendly and professional. The communication was great and on the day of fitting the two installers, Chris and Guy arrived promptly and did a super job. They were meticulous and tidied up after themselves. We are so happy. Thank you!
We are very grateful for you taking the time to leave such a fabulous review on the business and a special mention to our installation team. I will ensure your lovely comments are passed onto them. We hope you have many years of enjoyment with your new product. Many Thanks The Nationwide Team.
After obtaining few quotes for the awning, I contact Nationwide Home Innovations through the random website on the internet and made an appointment for the rep.to visit. I was very happy and impressed with the professionalism that the company dealt with my requirements. The price was very competitive and the fittings of the Awning was done very quickly and clean and tidy. I am now the proud owner of a wonderful product that exactly what my garden room needed.
Very friendly, competent and responsive with a good quality product installed in an efficient manner with a high level of good workmanship.
Very supportive when deciding the finish and fabric and all at a competitive and realistic price
Thank you so much for taking the time to leave this review! We love to read feedback like yours. Thank you for choosing our company, we are so pleased to hear you were happy with our service and the quality of the product. We hope you are enjoying it! The Nationwide Team.
Very surprised by some of the negative comments as we found the whole experience very positive, very good customer service and excellent installation and fantastic product.
We would certainly recommend
Richard Herring
From enquiry through to installation the whole process was faultless. Everything happened when it should, communication was excellent and I can thoroughly recommend the company, the staff involved and the quality of the product supplied.
Thank you for sharing your positive review with us, we are really happy you felt the whole process was faultless and we kept you updated throughout. Thank you ever so much for recommending our team, product and Company to others. The Nationwide Team.
Sales person very pleasant, professional and helpful.
Surveyor prompt, competent.
The two engineers who erected the awning were pleasant, arrived as planned, kept in touch and were competent.
All were good at their respective jobs.
Thank you for the encouraging review. We are really pleased to learn all steps to installation were easy and straightforward. Thank you for sharing your overall experience, great to hear everyone involved executed their roles professionally. The Nationwide Team.
Have to say the guys who erected it were brill they just cracked on with it.
Just an issue with the lights but was soon resolved.
Thank you for your feedback! We're glad to hear that our team impressed you with their efficiency and dedication to getting the job done. We apologize for the issue with the lights but are pleased to hear that it was resolved quickly. The Nationwide Team
The two workmen showed up a little later than I expected however the weather was bad so this was understandable. They got straight on with the job which was completed in a timely manner. I am very pleased with the product and the professionalism of the workmen.
We have used Nationwide before at our previous house. There products are good and the fitters, work hard and know what they are doing. These days you have to be careful who you let into your house
Thank you for taking the time to leave a positive review on the service we delivered, its so great to hear you are returning customer. We look forward to working with you again. The Nationwide Team.
Nationwide fitted a very wide blind at the back of our house. The chaps who fitted it were very competant and my wife and myself are very pleased. We only wish the sun would come out more often so we could enjoy sitting in the shade.
We completed a written appraisal a while back. I should have copied it but didn't. I was hoping that Nationwide would have responded to our concerns but I am afraid that as they had been paid promptly and in full they obviously did not feel that our concerns were worth following up. Although I think we said that we would recommend them, on reflection I do not think we would.
Dear Mrs Barnes. I am so sorry you feel we have not taken onboard your comments and concerns. All our customers feedback and experiences are important to us. If you could email your concerns to sales@nationwideltd.co.uk, we will investigate and come back to you. Kind Regards The Nationwide Team
The reason I asked Nationwide Home Innovations to instal these Awnings was because I was pleased with the previous Awning which I had since 2007. However this latest expperience has left me disappointed and concerned given the assurances received when I made enquiries this summer. I will be writing further to outline my concern.
We are grateful to receive your valuable comments, your experience is important to us and as a returning customer we are saddened to hear you have been left feeling disappointed. Our Operations Manager has been in touch since reading your review and we look forward to addressing your concerns once we receive your written correspondence. The Nationwide Team.
My garage door was fitted years ago and it has been very good.
The Nationwide Home Innovations support service has been fantastic, they recently came out and upgraded the electronics and remote controls for me. The cost of the work was very fair and the door is now set for many more years of service.
I was very pleased with the look of my new veranda as the materials are of good quality and it has enhanced the look of my home. The installers were efficient and polite and did a very good job. Overall I have been delighted with it and would happily recommend the company.
We have only just had our sun awning fitted and tried it a couple of times to see how it works but obviously with this time of the year we haven't needed to open it to protect against the sun!
We were pleased with all aspects from the survey and sales and to the fitting of the awning. We look forward to using it in the summer especially if it hot!
We are really happy to hear everything went smoothly and you were pleased with the service the whole team provided. We hope you enjoy the benefits of the awning soon! Thank you for the positive review. The Nationwide Team.
From our first contact asking for a quote to the final completion we were extremely pleased with the contact and installation process and we absolutely love the finished veranda. The installers were superb craftsmen. All in all a great success.
Thank you for the encouraging review, we are really happy you love the finished veranda! We are delighted to learn you have been extremely pleased with the overall service our teams provided in every aspect of your purchase and installation. The Nationwide Team.
Great experience from start to finish. Communications prior to fitting were very good and professional. The team that came to fit the awning were on-time, efficient and friendly. The awning is a very good product and will do the job for many years to come. Thank you.
We would like to thank you for taking the time to write review. It is brilliant to hear that you had a great experience and our team delivered a professional installation leaving you with a product you can enjoy for many years to come. The Nationwide Team.
The veranda looks fantastic and better then expected. The guys who erected the veranda where great to deal with and worked efficiently and with great care.
Very pleased with the whole experience from the sales to finished product. Would definitely recommend Nationwide Home Innovations.
Thank you for recommending our company! Great to hear you received a professional service from start to finish and we delivered a veranda that has surpassed your expectations. The Nationwide Team.
Right from start to finish this company are fantastic from the salesman, keeping us updated, the surveyor, to the fitters who were extremely tidy who came to fit the excellent final product. Highly recommend.
Thank you for taking the time to leave this thoughtful review, it is wonderful to know how pleased you have been throughout. We will be sure to pass on these comments to the whole team, on behalf of everyone thank you for feedback and recommending our services. The Nationwide Team.
We have recently had a sun awning supplied and fitted by Nationwide. From the initial enquiry, through to the installation, we have experienced friendly efficiency throughout. And we are pleased with the awning! We can thoroughly recommend Nationwide.
Very satisfied with our new purchase. The service we received was great from start to finish. The range of colours and patterns was extensive and we're really happy with our choice. The fitters were punctual, very tidy and very polite. Happy to recommend.
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Nationwide Home Innovations headquarters is based on the Dorset Jurassic Coast, we’ve been installing high quality home improvement products across the country for over 35 years.
We believe in providing first-class bespoke pergolas, verandas and awnings using the highest quality materials. All our products come with a 5 year guarantee.
Our process is simple, firstly a countrywide sales representative will visit for a free, no obligation design consultation where samples are presented and all requirements are discussed. Upon placing an order, our surveyor will visit to ensure the product will fit flawlessly. Our own skilled installers will complete the installation to the high standards we expect.
We would love to work with you on your next project however big or small.
We welcome you to visit our showroom in Wareham, Dorset alternatively do get in touch with our team on 01929 554901 who can arrange a visit or send a brochure.
We appreciate you recommending our Company and taking the time to leave a positive review. We will certainly pass your complimentary comments to the installation team who worked on your project in the barmy heat. The Nationwide Team.