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Nationwide Home Innovations Ltd has a rating of 4.9 stars from 490 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Nationwide Home Innovations Ltd most frequently mention home innovations, excellent service, and installation team. Nationwide Home Innovations Ltd ranks 22nd among Home Improvement sites.
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Very happy with Nationwide. They provided the most detailed of the three quotes we requested (the other two gave insufficient information to make a decision).We had to wait a few weeks for the surveyor to come and carry out the formal survey, but when he did, he worked quickly, answered all our questions and explained all the options to us, so we happily signed on the dotted line. There is a huge range of colour options to select from, and we went for a jolly yellow and white striped awning. It has made so much more of our garden, and gives us great pleasure. We now have some friends and neighbours who are considering such an addition to their outside space. We only had it installed in early August, so can't comment on how it will be over the long term.
Deckroof started to install on 22 August and on 23 August without any prior notice professionals left the site and didn't finish the job. I had to contact the work manager then and had to cancel my pre booked bank holiday trip with family on 26 August Monday, so they can revisit and complete the installation work on that day (I had no other choice except to cancel my well advanced and pre booked holiday trip plan because work manager wasn't able to provide me any other completion dates before the mid September!). It didn't stop there, on 23 August there was raining and we noticed there were multiple water leaking sites through the partly-installed roof as well as through the deckroof and building wall attachment side. Photos and videos of it was sent to customer service on 24 August and while they came back to site on 26 August, I was explained & reassured by the professionals that leaking happened due to incomplete joint sealings and after completion of installation today, there would be no more leakages. However, there was further raining on 7 September and we discovered that there are again multiple areas of water leaking sites from the deck roof as well as roof-building wall junction - though sealant were applied everywhere while installation completed on 26 August. I resent photos and videos to company regarding this issue and now I am waiting for them coming back to reassess the status of leaking on 1 October! More than three weeks later from reporting date. I am very dissatisfied with the disruptive work pattern and poor installation workmanship; I had to cancel my pre booked bank holiday trip because of company's non-professional behaviour and now I have to wait for more than three weeks before they can come and reassess the status of workmanship. I was told by company that if there is any cancellation happens with other appointments, they may visit my property before 1 October. I won't recommend this company to any of my relatives, friends and colleagues.
Excellent service and product, workmen are very good and professional, amazed at how quick they work. I would 100% recommend
So so pleased.
Feedback like this is great to receive! Nice to know our team carried out the installation professionally and exceeded your expectations. We will be sure to pass on your lovely comments, thank you! The Nationwide Team.
The team did a great job from start to finish. The quality is excellent and has changed the way we can use our ourdoor patio.
We are so happy to hear you were pleased with our service and the quality of the product. It is so great to hear that it has helped you to use your outdoor space as that is what we strive for! Thank you for taking the time to leave your feedback. The Nationwide Team.
Very efficient workers! Arrived on time and finished the job on the day. They cleaned the working area after the finished the work!
Thank you for leaving such lovely feedback! We are pleased to hear we provided you with such excellent service. The Nationwide Team
Had to call out engineer to replace motor which was done quickly and efficiently. Excellent service.
Some delay experienced with the fitting date. The fitters were good and awning is operating satisfactorily
Thank you for the positive review. We do apologise for the delay encountered with your order, our teams work really hard to minimise delays from our suppliers. We wish you many years of happiness with your new awning. The Nationwide Team.
Have tried to contact this company 's management without success. I have cut hands and a leaking roof. Virtually called a liar
Our senior management team has responded immediately on several occasions stating that we are more than happy to address any issue. Being there is no record of any previous complaint we requested further information to enable us to arrange a site visit. However Peter V is insistent on dealing with one person who is unavailable and refuses to provide any information other than abusive messages. To reiterate, we are more than happy to attend any warranty claim assuming we know what the complaint actually is about.
Very efficient and professional service. All the people we dealt with were pleasant,helpful and friendly.
We would like to thank you for taking the time to leave a positive review. We are pleased to hear our teams were professional and able to offer the best solutions, providing you with an efficient service. The Nationwide Team.
Delighted with our new awning...now we just need the sunshine!
Excellent service from initial meeting to installation.
The Installers were very professional in installing our canopy. They made a very good job and left the site completely clean.
Thanks for the positive review! We are really grateful for your positive review and pleased you thought we provided a great service and product to match. The Nationwide Team.
Really pleased with the awning. Excellent range of colours and the installation guys did an excellent job
We are really happy to hear our installation team impressed along with our colour collection for your new awning. Thank you ever so much for the review. The Nationwide Team.
From the guidance given at the planning stage right through to the installation it could not have been better.
Thank you for taking the time to leave this feedback! It is always lovely to hear that our teams have done a good job. We will let them know you were pleased with their service. The Nationwide Team.
We were very impressed with the whole process including the sales, surveying and installation. This company was very easy to deal with.
Products used:
Veranda
Very professional preliminary survey and expert fitting of awning. Very neat tidy job! Very happy with product.
Thank you so much for taking the time to leave such positive feedback! We will pass your comments to our teams. We’re so pleased to hear how happy you have been with the service you received as well as the final outcome. The Nationwide Team.
The workmen were quick and efficient and the product seems to be good quality. It has enhanced my house and everyone remarks on it.
We are really happy to hear our installation team impressed and the product has enhanced your home. Thank you ever so much for the review. The Nationwide Team.
From our first visit to your showroom to the fitting of our new awning, we were delighted with the level of service and attention.
We are pleased your new awning meets your expectations, thank you for the positive comments. It is great to know our team were provided an excellent service. We hope you enjoy your awning for many years to come! The Nationwide Team.
Very pleased with the work carried out by Terry Potter and his team.
An impressive addition to our new patio
We are so happy to hear you are very pleased with the installation completed by Terry and team. Thank you for sharing your positive review with us, we are delighted to know the product has enhanced your patio area. The Nationwide Team.
First class job. Quick tidy and
Demo and paper work very.
Clear
I was very impressed with the whole job
Lovely to hear how impressed you have been with the whole installation. We will pass on your praises to the team, who will be pleased to know you thought it was a first class job. The Nationwide Team.
The item arrived on the projected date and was installed expertly with full instructions on how to get the most from the awning.
Nice to know our team carried out the installation professionally and gave you full instructions on how to operate the awning. Thank you for sharing your review, feedback like this is really great to receive. The Nationwide Team.
Very friendly, great choice and efficient service.
The installation team were very polite and hard working especially as the weather was very hot.
Thank you very much for taking the time to write a review, it is wonderful to hear everyone was friendly and we were able to offer a wide choice of products. We will certainly pass on your comments to all those involved. The Nationwide Team.
This was the second awning we have had installed and, as before, the whole procedure was simple and satisfactory.
We appreciate you choosing Nationwide Home Innovations again for your sun awning, thank you for taking time out to write this review. We look forward to working with you again, if there is anything else we can do for you, please let us know! The Nationwide Team.
Everyone turned up on time, from the salesman to the surveyor and the installers.
Everything simple and straightforward with the process
Thank you for taking the time to share your positive feedback, it is great to know all steps to purchasing your new home improvement were easy and straightforward. Thank you for choosing our small Company. The Nationwide Team.
Very pleased with blind. So easy to use now with remote. The two men were very tidy and helpful. The blind is very neat and pleased with the colour.
Thank you for your feedback, we are so pleased to hear that you are happy with your blind and with our service! The Nationwide Team.
First class treatment from the estimator through to the fitters on the day who worked through bad weather conditions to complete the job
We are thankful for your great feedback and delighted to hear you received a first-class experience from all, especially our installation team working through the unpredictable weather. The Nationwide Team.
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Nationwide Home Innovations headquarters is based on the Dorset Jurassic Coast, we’ve been installing high quality home improvement products across the country for over 35 years.
We believe in providing first-class bespoke pergolas, verandas and awnings using the highest quality materials. All our products come with a 5 year guarantee.
Our process is simple, firstly a countrywide sales representative will visit for a free, no obligation design consultation where samples are presented and all requirements are discussed. Upon placing an order, our surveyor will visit to ensure the product will fit flawlessly. Our own skilled installers will complete the installation to the high standards we expect.
We would love to work with you on your next project however big or small.
We welcome you to visit our showroom in Wareham, Dorset alternatively do get in touch with our team on 01929 554901 who can arrange a visit or send a brochure.
We are really pleased to receive such encouraging comments, we are delighted you love your new awning and are already benefiting from the extra shelter it provides. Thank you for the positive review! The Nationwide Team.