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Nationwide Home Innovations Ltd has a rating of 4.9 stars from 490 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Nationwide Home Innovations Ltd most frequently mention home innovations, excellent service, and installation team. Nationwide Home Innovations Ltd ranks 22nd among Home Improvement sites.
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Very happy with Nationwide. They provided the most detailed of the three quotes we requested (the other two gave insufficient information to make a decision).We had to wait a few weeks for the surveyor to come and carry out the formal survey, but when he did, he worked quickly, answered all our questions and explained all the options to us, so we happily signed on the dotted line. There is a huge range of colour options to select from, and we went for a jolly yellow and white striped awning. It has made so much more of our garden, and gives us great pleasure. We now have some friends and neighbours who are considering such an addition to their outside space. We only had it installed in early August, so can't comment on how it will be over the long term.
Deckroof started to install on 22 August and on 23 August without any prior notice professionals left the site and didn't finish the job. I had to contact the work manager then and had to cancel my pre booked bank holiday trip with family on 26 August Monday, so they can revisit and complete the installation work on that day (I had no other choice except to cancel my well advanced and pre booked holiday trip plan because work manager wasn't able to provide me any other completion dates before the mid September!). It didn't stop there, on 23 August there was raining and we noticed there were multiple water leaking sites through the partly-installed roof as well as through the deckroof and building wall attachment side. Photos and videos of it was sent to customer service on 24 August and while they came back to site on 26 August, I was explained & reassured by the professionals that leaking happened due to incomplete joint sealings and after completion of installation today, there would be no more leakages. However, there was further raining on 7 September and we discovered that there are again multiple areas of water leaking sites from the deck roof as well as roof-building wall junction - though sealant were applied everywhere while installation completed on 26 August. I resent photos and videos to company regarding this issue and now I am waiting for them coming back to reassess the status of leaking on 1 October! More than three weeks later from reporting date. I am very dissatisfied with the disruptive work pattern and poor installation workmanship; I had to cancel my pre booked bank holiday trip because of company's non-professional behaviour and now I have to wait for more than three weeks before they can come and reassess the status of workmanship. I was told by company that if there is any cancellation happens with other appointments, they may visit my property before 1 October. I won't recommend this company to any of my relatives, friends and colleagues.
Product delivered and installed in a timely fashion. I am very pleased by the quality of the awning, and happy with the quality of the installation
To all involved, from the free consultation All the way through to the equipment being fitted, we found everyone to be kind and considerate.
We are thankful for your great feedback on the overall service you received from our teams. It is encouraging to know you experienced an excellent service throughout from the initial consultation to installation. We appreciate you choosing our company! The Nationwide Team.
The team that put up the awning were very friendly and helpful and the awning was put up very quickly.
Glad to learn our team was efficient and installed your new awning competently. Thank you for taking the time to give a positive review. The Nationwide Team.
From the outset we had a great experience,show room to installation. Good quality and very professional. Thank you all.
Wonderful to hear you were able to visit our showroom and view our collection. We are delighted you had a great experience with us and would like to thank you for taking the time to write a review. The Nationwide Team.
I was sold something not fit for purpose after being assured numerous times by 2 people that it would meet my requirements.
We are very sorry to hear you feel the installation has not met your requirements. Having reviewed your account, we can see our sales representative and technical surveyor confirmed with you the bespoke requirements of the project and on both occasions, contracts were signed agreeing to the design, specification and positioning of the awning. The installation has been completed as per your contract and we understand options have been offered and you have declined. The Nationwide Team.
Had a large awning installed. All done to an excellent standard and well within the time frame give. Many thanks.
Here at Nationwide Home Innovations we are really pleased to hear your feedback, thank you for taking time to write this review. The Nationwide Team.
First class throughout, from site survey to very good installation. Kept you well informed at each stage. Would certainly recommend.
My awning was fitted on time and the work carried out efficiently, even though it had to be done whilst raining.
Very pleased
We are really happy to hear all aspects of your installation were carried out in a professional manner, thank you so much for taking the time to leave feedback! The Nationwide Team.
Good prompt service, professional installation, quality product, we are very satisfied and look forward to the summer!
Excellent quality and expert advice.
It did take quite some time to deliver but the workmanship was good.
We appreciate you taking the time to leave a positive review. As a company we pride ourselves on offering high quality products installed to a high standard. Thank you again for choosing us. The Nationwide Team.
This was our second shutter to be fitted. Same good service as last time. The shutters provide security and privacy.
Very pleased with our purchase and for the service provided by Nationwide Home Innovations.
Could not fault anything, thank you
Thank you for your positive comments and taking the time to leave a review, we aim to provide the best service so it is great to know we have provided a faultless service. The Nationwide team.
Installers were polite and friendly, cleaned up as they went. Install was done in just over two hours.
We will make sure the installation team receive the recognition they deserve. Thank you for taking the time to leave our company a 5 star review. The Nationwide Team.
The fitters who installed our veranda were top class.
Most professional, polite, tidy and a great sense of humour!
Highly recommended.
We are happy to hear our team who installed your veranda were top class and conducted themselves professionally. As a small company, we appreciate feedback like this. Thank you for review! The Nationwide Team.
Seamless
Exactly what I hoped it would look like with even more benefits than I hadn't thought about
We are so glad to have helped! Thank you so much for taking the time to leave this review and we hope you enjoy your installation. The Nationwide Team.
Very profesional and extremely informative the product is very good quality and any need for backup very readily available
Thank you so much for taking the time to leave feedback! We take pride in our customer satisfaction and supplying high quality products so we are delighted to read your encouraging review. Our service department are always on hand to answer any questions. The Nationwide Team.
We love our new veranda. It is just what we wanted, installed by hardworking staff, and is just what we wanted. We llove it.
Exactly as sold. Very pleased with the fitting and the team doing it. End result is excellent.
It is really great to read how pleased you are with your new awning and with the service our team provided. We hope you enjoy your new Awning for many summers to come. The Nationwide Team.
From beginning to end service was excently. The canopy not yet used fully as fitted in winter, but certainly looked good when completed.
Thank you for choosing Nationwide Home Innovations for your home improvement, we hope you enjoy using your awning soon! The Nationwide Team.
Very impressed with your installation which has exceeded my expectations.
Well done.It was completed on time despite problems caused by Covid etc
The whole process was very easy
I did not wait long either to have it fitted
The fitters were very professional and I am very pleased with it
Thank you for the great review! We are really pleased you felt the whole process went smoothly. Glad our teams provided you with a professional service, we appreciate you choosing our small company. The Nationwide Team.
I am delighted with the service that I received from NationWide, the product itself and the friendliness and knowledge of the staff.
I cvellentcservice and communication!
Toocearky yo tell if the canopy lives up to expectations. Looks fabolous and appears to be doing the job!
It is great to hear you are happy with the product so far! Thank you too for the praise of our service, we are glad to have been of help. Enjoy your installation! The Nationwide Team.
Only praise for the company at all stages, I cannot add to that.
We would like to thank you for the lovely comments! We hope you enjoy your new Veranda. The Nationwide Team.
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Nationwide Home Innovations headquarters is based on the Dorset Jurassic Coast, we’ve been installing high quality home improvement products across the country for over 35 years.
We believe in providing first-class bespoke pergolas, verandas and awnings using the highest quality materials. All our products come with a 5 year guarantee.
Our process is simple, firstly a countrywide sales representative will visit for a free, no obligation design consultation where samples are presented and all requirements are discussed. Upon placing an order, our surveyor will visit to ensure the product will fit flawlessly. Our own skilled installers will complete the installation to the high standards we expect.
We would love to work with you on your next project however big or small.
We welcome you to visit our showroom in Wareham, Dorset alternatively do get in touch with our team on 01929 554901 who can arrange a visit or send a brochure.
We are grateful for your positive feedback, as a company we do pride ourselves on providing high quality products installed to the same high level. Thank you for leaving a review and we wish you many years of enjoyment from your new sun awning. The Nationwide Team.