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Nationwide Home Innovations Ltd has a rating of 4.9 stars from 490 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Nationwide Home Innovations Ltd most frequently mention home innovations, excellent service, and installation team. Nationwide Home Innovations Ltd ranks 22nd among Home Improvement sites.
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Very happy with Nationwide. They provided the most detailed of the three quotes we requested (the other two gave insufficient information to make a decision).We had to wait a few weeks for the surveyor to come and carry out the formal survey, but when he did, he worked quickly, answered all our questions and explained all the options to us, so we happily signed on the dotted line. There is a huge range of colour options to select from, and we went for a jolly yellow and white striped awning. It has made so much more of our garden, and gives us great pleasure. We now have some friends and neighbours who are considering such an addition to their outside space. We only had it installed in early August, so can't comment on how it will be over the long term.
Deckroof started to install on 22 August and on 23 August without any prior notice professionals left the site and didn't finish the job. I had to contact the work manager then and had to cancel my pre booked bank holiday trip with family on 26 August Monday, so they can revisit and complete the installation work on that day (I had no other choice except to cancel my well advanced and pre booked holiday trip plan because work manager wasn't able to provide me any other completion dates before the mid September!). It didn't stop there, on 23 August there was raining and we noticed there were multiple water leaking sites through the partly-installed roof as well as through the deckroof and building wall attachment side. Photos and videos of it was sent to customer service on 24 August and while they came back to site on 26 August, I was explained & reassured by the professionals that leaking happened due to incomplete joint sealings and after completion of installation today, there would be no more leakages. However, there was further raining on 7 September and we discovered that there are again multiple areas of water leaking sites from the deck roof as well as roof-building wall junction - though sealant were applied everywhere while installation completed on 26 August. I resent photos and videos to company regarding this issue and now I am waiting for them coming back to reassess the status of leaking on 1 October! More than three weeks later from reporting date. I am very dissatisfied with the disruptive work pattern and poor installation workmanship; I had to cancel my pre booked bank holiday trip because of company's non-professional behaviour and now I have to wait for more than three weeks before they can come and reassess the status of workmanship. I was told by company that if there is any cancellation happens with other appointments, they may visit my property before 1 October. I won't recommend this company to any of my relatives, friends and colleagues.
From initial enquiry to final installation - very good
Completed very swiftly by pleasant chaps who were very knowledgeable
It is great to hear our installers were friendly and competently installed your new home improvement. We would like to thank you for your positive review. The Nationwide Team.
Installation went smoothly as expected on the day. Explanation given on how to use the blind.
Thank you for taking the time to leave a review, we are pleased to hear everything went smoothly and our team confidently talked your though how to operate the blind after installation. We appreciate you choosing our small company. The Nationwide Team.
A very efficient and pleasant process with a fantastic quality product
We take pride in our customer satisfaction and so we are delighted to read your encouraging review. Thank you so much for taking the time to leave your feedback! The Nationwide Team.
Installed quickly and neatly without any fuss
Polite engineers and helpful
We are really grateful for your positive comments. It is great to hear the installation was completed quickly and without any trouble. We hope you enjoy your new home improvement for many years to come! The Nationwide Team.
Nice neat work, polite men, work was completed in good time
Thank you very much for the positive review! We are delighted to hear our installation team were polite and completed the installation efficiently. We appreciate you taking the time to leave a great review of our Company. The Nationwide Team.
Our new veranda provided the finishing touch to our garden project.
We appreciate you taking the time to leave a 5-star review, it is fantastic to hear your new veranda has really completed your garden project. We hope you enjoy this new outdoor space! The Nationwide Team.
Excellent service from sales to installation all the staff were excellent
We are delighted to hear how impressed you have been with our performance in all aspects of your purchase. We will certainly pass on your praises to the team who worked on your project. The Nationwide Team.
First class service, excellent fitters well made product.
We are really happy to hear our installation team impressed along with your new product. Thank you ever so much for the review. The Nationwide Team.
Fabulous work done. Very professional, polite, completed work on time
Thank you for taking the time to leave this review! We are so pleased you are happy with the product and our service, and we hope you continue to enjoy your installation in the years ahead. The Nationwide Team.
Not bad good crew updating information to customer not satisfactory
Thank you for posting your positive review. At Nationwide Home Innovations, we always strive to provide a high level of customer service, we can only apologise that on this occasion we didn't met your expectations. The Nationwide Team.
We efficient and explained process throughout
Tidy workmanship and polite
We’re so glad to hear our team kept you informed and that you are happy with their workmanship and professional attitude. Thank you for your positive review, and for choosing us for your home improvement! The Nationwide Team.
Every thing went as planned, and satisfied with its performance.
Thank you for the positive review! We are really pleased to hear everything went as planned and you have been satisfied with your new home improvement. Thank you for choosing our company. The Nationwide Team.
Very pleased with the service organised and completed in a couple of hours. Good job.
Thank you so much for taking the time to leave a review. We are delighted to hear our service has been well organised and the installation completed smoothly. We appreciate you choosing our company! The Nationwide Team.
Excellent service by two engineers who were quick helpful and efficient
We appreciate your positive feedback; we will certainly pass on your comments to our team who worked on your installation. We hop you enjoy your new product for many years to come! The Nationwide Team.
Excellent service very clean finished product amazing very happy
We are really happy to hear you received an excellent service and have been pleased with the finished installation. Thank you so much for taking the time to leave us feedback. The Nationwide Team.
This is a well made article well fitted with a minimum of fuss.
Feedback like this is great to receive! We are thankful to you for sharing your experience on the professional installation you received along with the noticeable high quality of the product. Thank you for choosing us. The Nationwide Team.
Very good experience. Very efficient survey and fitting.
We really appreciate you taking the time out to leave us a 5 star review of the service and installation we provided. We hope to be able to work with you again. The Nationwide Team.
Great service and great product.
Would highly recommend.
We love to receive feedback like this, thank you for taking the time to leave great comments on our service and product. We appreciate you choosing our company and recommending us to others. The Nationwide Team.
Well organised from day one.Well fitted and very pleased with my awning.
It is great to know our team were well organised. We are pleased to have met your expectations, thank you for the positive comments. We hope you enjoy your awning for many years to come! The Nationwide Team.
Excellent service from start to finish. Very professional.
We are glad you found our service to be professional throughout as this is something we always strive for. Thank you for taking the time to leave your feedback! The Nationwide Team.
Everything one hoped for from initial consultation through to installation of good product.
Thank you for your review! It is wonderful to hear you were pleased with our service throughout. We hope you are enjoying your installation. The Nationwide Team.
All as promised and they seem to be keeping me cool!
We appreciate your feedback, and hope you enjoy the shade it provides. The Nationwide Team.
Arrived on time. Professional job. Andy and his mate were friendly
Thank you for taking the time to share your positive comments, feedback like this is always great to receive about our installation team, we will pass on your comments to Andy’s team. The Nationwide Team.
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Nationwide Home Innovations headquarters is based on the Dorset Jurassic Coast, we’ve been installing high quality home improvement products across the country for over 35 years.
We believe in providing first-class bespoke pergolas, verandas and awnings using the highest quality materials. All our products come with a 5 year guarantee.
Our process is simple, firstly a countrywide sales representative will visit for a free, no obligation design consultation where samples are presented and all requirements are discussed. Upon placing an order, our surveyor will visit to ensure the product will fit flawlessly. Our own skilled installers will complete the installation to the high standards we expect.
We would love to work with you on your next project however big or small.
We welcome you to visit our showroom in Wareham, Dorset alternatively do get in touch with our team on 01929 554901 who can arrange a visit or send a brochure.
We really appreciate you rating our overall service from initial enquiry through to installation as very good. Thank you for taking the time to leave a review. The Nationwide Team.