• Nationwide Home Innovations Ltd

Nationwide Home Innovations Ltd

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Overview

Nationwide Home Innovations Ltd has a rating of 4.9 stars from 490 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Nationwide Home Innovations Ltd most frequently mention home innovations, excellent service, and installation team. Nationwide Home Innovations Ltd ranks 22nd among Home Improvement sites.

  • Service
    13
  • Value
    13
  • Shipping
    6
  • Quality
    12

This company does not typically respond to reviews

Positive reviews (last 12 months): 96.5%
Positive
137
Neutral
1
Negative
4
37
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How would you rate Nationwide Home Innovations Ltd?
Top Positive Review

“Fabulous awning”

Minett M.
8/19/24

Very happy with Nationwide. They provided the most detailed of the three quotes we requested (the other two gave insufficient information to make a decision).We had to wait a few weeks for the surveyor to come and carry out the formal survey, but when he did, he worked quickly, answered all our questions and explained all the options to us, so we happily signed on the dotted line. There is a huge range of colour options to select from, and we went for a jolly yellow and white striped awning. It has made so much more of our garden, and gives us great pleasure. We now have some friends and neighbours who are considering such an addition to their outside space. We only had it installed in early August, so can't comment on how it will be over the long term.

Top Critical Review

“I am very dissatisfied with post installation workmanship”

Dr A.
9/9/24

Deckroof started to install on 22 August and on 23 August without any prior notice professionals left the site and didn't finish the job. I had to contact the work manager then and had to cancel my pre booked bank holiday trip with family on 26 August Monday, so they can revisit and complete the installation work on that day (I had no other choice except to cancel my well advanced and pre booked holiday trip plan because work manager wasn't able to provide me any other completion dates before the mid September!). It didn't stop there, on 23 August there was raining and we noticed there were multiple water leaking sites through the partly-installed roof as well as through the deckroof and building wall attachment side. Photos and videos of it was sent to customer service on 24 August and while they came back to site on 26 August, I was explained & reassured by the professionals that leaking happened due to incomplete joint sealings and after completion of installation today, there would be no more leakages. However, there was further raining on 7 September and we discovered that there are again multiple areas of water leaking sites from the deck roof as well as roof-building wall junction - though sealant were applied everywhere while installation completed on 26 August. I resent photos and videos to company regarding this issue and now I am waiting for them coming back to reassess the status of leaking on 1 October! More than three weeks later from reporting date. I am very dissatisfied with the disruptive work pattern and poor installation workmanship; I had to cancel my pre booked bank holiday trip because of company's non-professional behaviour and now I have to wait for more than three weeks before they can come and reassess the status of workmanship. I was told by company that if there is any cancellation happens with other appointments, they may visit my property before 1 October. I won't recommend this company to any of my relatives, friends and colleagues.

Reviews (490)

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home innovations (27)
Thumbnail of user mrsrd
1 review
0 helpful votes
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June 14th, 2023
Verified purchase

Highly professional installation. Very please with service received. Would recommend.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Thank you for recommending our company to others. We are delighted to hear how pleased you have been with the service. We appreciate you choosing our company. The Nationwide Team.

Thumbnail of user antonyb68
1 review
0 helpful votes
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May 31st, 2023
Verified purchase

Excellent robust structure that is a great addition to my property.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Thank you for taking the time to leave a 5-star review, it is wonderful to hear that your new veranda has been a great addition to your home and given you that extra sheltered space. The Nationwide Team.

Thumbnail of user thornleyl
1 review
0 helpful votes
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May 27th, 2023
Verified purchase

Tidy, polite workmen, excellent quality, looks fantastic, what more can I say

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Thank you for the positive review! We are really pleased to hear the installation went smoothly and your high expectations have been met. Thank you for choosing our company. The Nationwide Team.

Thumbnail of user alans1363
1 review
0 helpful votes
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May 24th, 2023
Verified purchase

A great product was installed on schedule, with limited disruption, exactly as planned.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Thank you for the positive review! We are really pleased to hear the installation went smoothly and your high expectations have been met. Thank you for choosing our company. The Nationwide Team.

Thumbnail of user deborahw2361
1 review
0 helpful votes
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May 23rd, 2023
Verified purchase

Service from start to finish was excellent and absolutely beautiful awning. Definitely recommend.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

We would like to thank you for taking the time to leave a positive review, we appreciate you recommending our company. We are delighted to hear the entire process has been trouble-free and hope you enjoy your awning for many years to come. The Nationwide Team.

Thumbnail of user nealm128
1 review
0 helpful votes
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February 3rd, 2022
Verified purchase

You sorted out the problem quickly and efficiently.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

We are delighted to hear that our remedial team resolved the issue promptly. Thank you so much for your five-star review. The Nationwide Team.

Thumbnail of user mandye66
1 review
0 helpful votes
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May 8th, 2023
Verified purchase

Great from start to finish, would definitely recommend A+++++++

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Thank you for the positive review! We are delighted to hear you found our service to be great from start to finish. We really appreciate you recommending our company to others, don’t forget the recommendation vouchers! The Nationwide Team.

Thumbnail of user carolec486
1 review
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April 28th, 2023
Verified purchase

Very pleased with the professional work and advice given to us by your fitters.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

It is lovely to hear you received a professional service and our team were helpful on installation. Thank you for choosing our company. The Nationwide Team.

Thumbnail of user paulm4308
1 review
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March 26th, 2023
Verified purchase

Excellent service from selling to installing! It looks amazing

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

We would like to thank you for taking the time to write a review. It is brilliant to hear that you received excellent service throughout and our team delivered a professional installation. We appreciate you choosing our Company. The Nationwide Team.

Thumbnail of user keithh742
1 review
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December 14th, 2021
Verified purchase

Helpful staff, fitters quick, neat and tidy.
Functions as required, looks good.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

We are glad we met your expectations, thank you for taking the time to leave a review and would like to wish you many years of happiness with your new awning. The Nationwide Team.

Thumbnail of user mrb582
1 review
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December 14th, 2021
Verified purchase

They installed exactly what we ordered, cleaned up afterwards can't ask for any more

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Thank you for sharing your experience, we’re thrilled you were pleased with our service. The Nationwide Team.

Thumbnail of user lindat2278
1 review
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March 11th, 2023
Verified purchase

Very efficient staff, cleaned up after themselves
Explaining how everything works

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

We are happy to hear how impressed you have been with our performance. Thank you for the positive comments, it is great to know you received a professional service from our installation team. The Nationwide Team.

Thumbnail of user marshallj63
1 review
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February 7th, 2023
Verified purchase

A first rate job. Everyone involved very professional

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Thank you for the positive review, we are delighted to hear you received a professional service from everyone involved in your purchase. We wish you many years of happiness with your new awning! The Nationwide Team.

Thumbnail of user barbarad2060
1 review
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January 23rd, 2023
Verified purchase

Excellent service. Efficient and friendly installation

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Great to hear you received an efficient and professional service. We would like to thank you for choosing our Company and taking the time to leave a positive review. The Nationwide Team.

Thumbnail of user andrewa1107
1 review
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December 12th, 2022
Verified purchase

Very good service this Freire is more of a pain than dealing with the company!

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

We take pride in customer satisfaction and we are so glad to hear you were happy with our service! Thank you for this positive feedback. The Nationwide Team.

Thumbnail of user mrp215
1 review
0 helpful votes
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December 10th, 2021
Verified purchase

An expertly completed job done in record time. Worth every penny.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Thank you for leaving our company a review, we appreciate you taking the time to share your positive experience and hope to be of help again soon. The Nationwide Team.

Thumbnail of user eileenm718
1 review
0 helpful votes
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December 2nd, 2022
Verified purchase

Very quick and efficient
Did what it said on the tin

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

We must thank you for sharing your positive feedback on your recent installation. Glad our team provided you with an efficient service, we are pleased to have delivered a lovely product for your home and delivered as promised. The Nationwide Team.

Thumbnail of user jacquelined780
1 review
0 helpful votes
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November 28th, 2022
Verified purchase

Great service throughout the whole process, would highly recommend

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

We are appreciative of your comments and how pleased you have been with the overall service you have received. Thank you for choosing our small company and recommending us to others. The Nationwide Team.

Thumbnail of user sherifa29
1 review
0 helpful votes
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November 25th, 2022
Verified purchase

Excellent work and great service, highly recommended,

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

We thank you for your lovely feedback and are glad to hear you recommend us! We hope you enjoy your new product for many years to come. The Nationwide Team.

Thumbnail of user jamesh5960
1 review
0 helpful votes
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November 25th, 2022
Verified purchase

Good service, easy install, friendly team. Product working well

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Thank you for taking the time to write your review. It is great to receive such positive feedback about our team and hear the product is working well. We will be sure to tell the team about your kind comments. The Nationwide Team.

Thumbnail of user idas84
1 review
0 helpful votes
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November 15th, 2022
Verified purchase

The installers were polite, friendly and professional.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

We are very glad to hear that you received a polite and friendly service from each member of the team. Thank you for your review. The Nationwide Team

Thumbnail of user johnr5576
1 review
0 helpful votes
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November 10th, 2022
Verified purchase

All ran very smoothly.
Efficient service.
Had a small problem but that was readily rectified.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Thank you for taking the time to share your positive feedback, great to hear everything went smoothly and you were pleased with the efficient service our teams provided. We look forward to working with you again. The Nationwide Team.

Thumbnail of user bryanm800
1 review
0 helpful votes
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November 5th, 2022
Verified purchase

Except for a glitch with the original measurements and quote, everything went well.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

We must thank you for sharing your comments. We apologise for the hiccup in the early stages of your order and we are pleased to hear the rest of the process went well. The Nationwide Team.

Thumbnail of user richardp2676
1 review
0 helpful votes
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November 5th, 2022
Verified purchase

Very efficient and professional. Excellent product, great service. Thoroughly recommended.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Thank you for the recommendation! Great to hear you received an efficient and professional service. We would like to thank you for choosing our Company. The Nationwide Team.

Thumbnail of user richardl2527
1 review
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November 4th, 2022
Verified purchase

Great experience and very satisfied with the end result

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

We are happy to hear our team provided a great experience and the overall product has met your high expectations. Thank you for choosing our company and taking the time to leave positive feedback. The Nationwide Team.

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From the business

Nationwide Home Innovations headquarters is based on the Dorset Jurassic Coast, we’ve been installing high quality home improvement products across the country for over 35 years.

We believe in providing first-class bespoke pergolas, verandas and awnings using the highest quality materials. All our products come with a 5 year guarantee.

Our process is simple, firstly a countrywide sales representative will visit for a free, no obligation design consultation where samples are presented and all requirements are discussed. Upon placing an order, our surveyor will visit to ensure the product will fit flawlessly. Our own skilled installers will complete the installation to the high standards we expect.

We would love to work with you on your next project however big or small.

We welcome you to visit our showroom in Wareham, Dorset alternatively do get in touch with our team on 01929 554901 who can arrange a visit or send a brochure.

Company Representative

Thumbnail of user ollyf
Andy P.
Typically does not respond to reviews

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