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Nationwide Home Innovations Ltd has a rating of 4.9 stars from 490 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Nationwide Home Innovations Ltd most frequently mention home innovations, excellent service, and installation team. Nationwide Home Innovations Ltd ranks 22nd among Home Improvement sites.
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Very happy with Nationwide. They provided the most detailed of the three quotes we requested (the other two gave insufficient information to make a decision).We had to wait a few weeks for the surveyor to come and carry out the formal survey, but when he did, he worked quickly, answered all our questions and explained all the options to us, so we happily signed on the dotted line. There is a huge range of colour options to select from, and we went for a jolly yellow and white striped awning. It has made so much more of our garden, and gives us great pleasure. We now have some friends and neighbours who are considering such an addition to their outside space. We only had it installed in early August, so can't comment on how it will be over the long term.
Deckroof started to install on 22 August and on 23 August without any prior notice professionals left the site and didn't finish the job. I had to contact the work manager then and had to cancel my pre booked bank holiday trip with family on 26 August Monday, so they can revisit and complete the installation work on that day (I had no other choice except to cancel my well advanced and pre booked holiday trip plan because work manager wasn't able to provide me any other completion dates before the mid September!). It didn't stop there, on 23 August there was raining and we noticed there were multiple water leaking sites through the partly-installed roof as well as through the deckroof and building wall attachment side. Photos and videos of it was sent to customer service on 24 August and while they came back to site on 26 August, I was explained & reassured by the professionals that leaking happened due to incomplete joint sealings and after completion of installation today, there would be no more leakages. However, there was further raining on 7 September and we discovered that there are again multiple areas of water leaking sites from the deck roof as well as roof-building wall junction - though sealant were applied everywhere while installation completed on 26 August. I resent photos and videos to company regarding this issue and now I am waiting for them coming back to reassess the status of leaking on 1 October! More than three weeks later from reporting date. I am very dissatisfied with the disruptive work pattern and poor installation workmanship; I had to cancel my pre booked bank holiday trip because of company's non-professional behaviour and now I have to wait for more than three weeks before they can come and reassess the status of workmanship. I was told by company that if there is any cancellation happens with other appointments, they may visit my property before 1 October. I won't recommend this company to any of my relatives, friends and colleagues.
Arrived on time, were polite and friendly. Work carried out efficiently and with little inconvenience to me. Cleared away but left quite a bit of brick dust which is why I marked the service 8.
Product itself satisfactory but perhaps a bit pricey.
Very good service from start to finish. Only one problem was found a week after intallation. One of the wall brackets was chipped at the base and a small nick out of the roofline paintwork. We were supplied with paint to touch this up.
Thank you for your review, we hope you continue to enjoy your installation for years to come! The Nationwide Team.
Staff friendly, helpful and efficient throughout. Veranda and awning fitted in 6 hours and the 2 fitters were friendly snd very respectful of my garden, leaving it very tidy afterwards.
We appreciate you taking the time to leave a review, we will certainly pass your complimentary comments to the installation team who worked on your project. The Nationwide Team.
We are thrilled with our new awning. It is everything we had hoped. It looks great, provides shade and works perfectly. The installers were knowledgeable, quick and efficient.
The colours are fabulous - a great addition to our garden. Thank you
We are so happy you are pleased with your new awning and the teams worked well for you. Thank you for taking the time to leave us a review, it is very much appreciated. We hope you enjoy using the awning for many years to come. The Nationwide Team
Thank you very much for your professional service and help throughout the purchasing and installation of my great awning. It's already proved to be a great asset/addition to my home.
Thank you for your thoughtful review! We’re glad to hear that the awning has become a valuable addition to your home and that you were satisfied with our service. It was our pleasure to assist you throughout the process. The Nationwide Team.
Had good service from start to finish,removed our old awning and replaced with new electric one that we are more than pleased with,we would be happy to recommend this company to anyone.
We are appreciative of your feedback and how pleased you have been with the overall service. As a company we do pride ourselves on providing quality products. Thank you for leaving a review. The Nationwide Team.
The structure was installed while I was at work.
When I arrived home I was greeted to a lovely verandah.
There was no mess to clean up.
Great product 👌
Thank you so much for your kind words! We’re pleased to hear that you came home to a lovely Veranda and that our team left everything clean and tidy. It’s great to know you’re happy with the product and installation.
The Nationwide Team.
Deckroof started to install on 22 August and on 23 August without any prior notice professionals left the site and didn't finish the job. I had to contact the work manager then and had to cancel my pre booked bank holiday trip with family on 26 August Monday, so they can revisit and complete the installation work on that day (I had no other choice except to cancel my well advanced and pre booked holiday trip plan because work manager wasn't able to provide me any other completion dates before the mid September!). It didn't stop there, on 23 August there was raining and we noticed there were multiple water leaking sites through the partly-installed roof as well as through the deckroof and building wall attachment side. Photos and videos of it was sent to customer service on 24 August and while they came back to site on 26 August, I was explained & reassured by the professionals that leaking happened due to incomplete joint sealings and after completion of installation today, there would be no more leakages.
However, there was further raining on 7 September and we discovered that there are again multiple areas of water leaking sites from the deck roof as well as roof-building wall junction - though sealant were applied everywhere while installation completed on 26 August.
I resent photos and videos to company regarding this issue and now I am waiting for them coming back to reassess the status of leaking on 1 October! More than three weeks later from reporting date.
I am very dissatisfied with the disruptive work pattern and poor installation workmanship; I had to cancel my pre booked bank holiday trip because of company's non-professional behaviour and now I have to wait for more than three weeks before they can come and reassess the status of workmanship. I was told by company that if there is any cancellation happens with other appointments, they may visit my property before 1 October.
I won't recommend this company to any of my relatives, friends and colleagues.
We are very happy with our awning and recommend Nationwide Home Innovations, who are professional, competent and pleasant to deal with. The awning is great too.
We are happy to hear you have been pleased with the entire service our teams have delivered. We would like to thank you for taking the time to leave a 5 star review. Don't forget to use your recommendation vouchers and card! The Nationwide Team
Fitters were running late but kept us informed. Work was done quietly and professionally and all mess cleared away
We appreciate your comments! Good to know how happy you have been with the service we provided. Thank you for taking the time to leave a review. The Nationwide Team.
I had an awning from Nationwide Home Innovations. I am very pleased with it. It is a quality product and the customer service and communication with exceptional from start to finish. I can highly recommend.
Thank you for taking the time to leave such a positive review! We are pleased to hear you received such exception service, I will ensure the relevant teams receive this. Dont forget to use your recommendation vouchers/card! Many thanks. The Nationwide Team.
A really first class product that was superbly fitted by Reece and Jordan who left everything neat and tidy.
Thank you so much for your lovely review of our installation team, I will ensure they are made aware of them. We hope you have many years of enjoyment with your new product. The Nationwide Team
Absolutely fabulous service by Nationwide. Communication was perfect from day 1, cost, timeline, update and appointment - all flawless. Very efficient set of people and brilliant work@ awning. Mighty pleased that I chose them for awning. Highly recommended.
We love receiving such positive reviews. We work hard to ensure the customer receives the finest experience from sales appointment to installation and are thrilled for our customers to see it. Many thanks The Nationwide Team
Absolutely brilliant Veranda the installation team were really good quick hardworking got it done to a great standard well done all.
We would like to thank you for taking the time to write a 5 star review, great to hear how pleased you have been with the service we delivered. The Nationwide Team.
We are very pleased with our new awning. The colour is great and matches our windows and patio. The smooth mechanism is brilliant and the guys who fitted it were very quick and friendly.
It would have been 5 stars but trying to order it was a bit long winded especially taking out the loan which was a very long process.
Products used:
Awning
Thank you so much for taking the time to leave your review. We are thrilled that you are pleased with your new awning and the installation. I am sorry you feel the loan process was long, unfortunately due to regulatory requirements we must follow, we are unable to review or amend this process. We wish you many years of enjoyment with your new product. Many Thanks The Nationwide Team.
Everything went well with the fitting of the Awning. Left no mess and explained everything clearly to me.
We are happy to hear our teams provided a helpful service. Thank you for choosing our company and taking the time to leave positive feedback. The Nationwide Team.
We were extremely pleased with the installation of our awning, everything went like clockwork and we are already using our awning.
Wonderful to hear you are already benefiting from the shade the awning provides. Thank you for taking the time to leave us a 5-star review Wendy. The Nationwide Team.
The salesman was very thorough and explained in detail all aspects of the blind.
The surveyor, again, was very thorough. He explained that as the property was old brick I would need support brackets for the blind.
The 2 installers knew exactly what needed to be done and were very quick and efficient. They cleared up after themselves and I am now the proud owner of a very smart blind.
We are very pleased you feel we provided an excellent service in all inspects of your awning installation. Thank you for sharing your experience. The Nationwide Team.
It was a long wait but the installation went as planed. It was also very expensive. Hope to make full use of it and make it worth it.
Thank you for leaving us a 5 star review! We are appreciative of your feedback. As a company we do pride ourselves on providing high quality bespoke products and we hope you enjoy many years of happiness with your new product. The Nationwide Team.
The whole experience was made easy and stress free.
Fantastic product fitted by 2 wonderful guys.
I am saving up to extend it.
Thank you for the great review! We are really happy to hear everything went smoothly and you were pleased with the service our installation team provided. We look forward to working with you again. The Nationwide Team.
Very professional, tidy and you hardly heard them working, they ensured we understood how to work the awning
Thank you for the positive review. It is great to hear our installation team did an excellent job! The Nationwide Team.
Excellent experience from start to finish Very knowledgeable surveyor explained all options Fitters arrived bang on time very clean and tidy hosed area down after project finished Very pleased just like photo in brochure would recommend to all Joanna Baker
We love receiving such lovely reviews! We are thrilled you had an excellent experience. Our Surveyors work hard to ensure all the options are explained to the customer, I will ensure all parties receive such fabulous feedback. Thank you for the recommendation, dont forget to use your recommendation vouchers/card. The Nationwide Team
We found Nationwide to be very professional from start to finish. The Sales rep was very thorough and gave good advice and the surveyor came a few days after we had signed the agreement and explained exactly what they would do. They said it would take about 8 weeks to make up and they fitted it 8 weeks to the day. The fitters were good and got round a couple of on site issues without drama. The awning looks lovely and does the job perfectly.
We would like to thank you for taking the time to write a 5 star review. Your comments are very much appreciated, as a company we pride ourselves on offering quality products installed to a high standard. The Nationwide Team.
They may not be the cheapest supplier around but the customer service is great and the awning quality is fabulous. A great installation team came to fit our awning and we are delighted with the end result.
It is always a pleasure to receive such positive feedback. We are really appreciative of your comments and pleased our installation team provided a great service. The Nationwide Team.
Great service from start to finish.
Some minor issues with the installation, post front and glazing bar slightly damaged but both were replaced very quickly and without any difficulties.
We are extremely grateful for your positive review and pleased you received a good service from all who helped with your project. The Nationwide Team.
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Nationwide Home Innovations headquarters is based on the Dorset Jurassic Coast, we’ve been installing high quality home improvement products across the country for over 35 years.
We believe in providing first-class bespoke pergolas, verandas and awnings using the highest quality materials. All our products come with a 5 year guarantee.
Our process is simple, firstly a countrywide sales representative will visit for a free, no obligation design consultation where samples are presented and all requirements are discussed. Upon placing an order, our surveyor will visit to ensure the product will fit flawlessly. Our own skilled installers will complete the installation to the high standards we expect.
We would love to work with you on your next project however big or small.
We welcome you to visit our showroom in Wareham, Dorset alternatively do get in touch with our team on 01929 554901 who can arrange a visit or send a brochure.
We would like to thank you for your positive review on the installation of your new awning and providing us with valuable feedback. Your experience is important to us and your feedback helps us to improve our customer service and satisfaction.The Nationwide Team.