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Nationwide Home Innovations Ltd has a rating of 4.9 stars from 490 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Nationwide Home Innovations Ltd most frequently mention home innovations, excellent service, and installation team. Nationwide Home Innovations Ltd ranks 22nd among Home Improvement sites.
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Very happy with Nationwide. They provided the most detailed of the three quotes we requested (the other two gave insufficient information to make a decision).We had to wait a few weeks for the surveyor to come and carry out the formal survey, but when he did, he worked quickly, answered all our questions and explained all the options to us, so we happily signed on the dotted line. There is a huge range of colour options to select from, and we went for a jolly yellow and white striped awning. It has made so much more of our garden, and gives us great pleasure. We now have some friends and neighbours who are considering such an addition to their outside space. We only had it installed in early August, so can't comment on how it will be over the long term.
Deckroof started to install on 22 August and on 23 August without any prior notice professionals left the site and didn't finish the job. I had to contact the work manager then and had to cancel my pre booked bank holiday trip with family on 26 August Monday, so they can revisit and complete the installation work on that day (I had no other choice except to cancel my well advanced and pre booked holiday trip plan because work manager wasn't able to provide me any other completion dates before the mid September!). It didn't stop there, on 23 August there was raining and we noticed there were multiple water leaking sites through the partly-installed roof as well as through the deckroof and building wall attachment side. Photos and videos of it was sent to customer service on 24 August and while they came back to site on 26 August, I was explained & reassured by the professionals that leaking happened due to incomplete joint sealings and after completion of installation today, there would be no more leakages. However, there was further raining on 7 September and we discovered that there are again multiple areas of water leaking sites from the deck roof as well as roof-building wall junction - though sealant were applied everywhere while installation completed on 26 August. I resent photos and videos to company regarding this issue and now I am waiting for them coming back to reassess the status of leaking on 1 October! More than three weeks later from reporting date. I am very dissatisfied with the disruptive work pattern and poor installation workmanship; I had to cancel my pre booked bank holiday trip because of company's non-professional behaviour and now I have to wait for more than three weeks before they can come and reassess the status of workmanship. I was told by company that if there is any cancellation happens with other appointments, they may visit my property before 1 October. I won't recommend this company to any of my relatives, friends and colleagues.
Awning broke after 17 years, so immediately ordered another one. Looks great and great service
The survey and install all done to the agreed timetable.
Downside they very busy.
We would like to thank you for taking the time to write a positive review, we are grateful for your comments. We hope to work with you again. The Nationwide Team.
Trouble free installation. Site left very clean afterwards. Very pleasant, efficient fitters, after install completed I received a call from Nationwide to ensure I was happy with everything.
Thank you for the great review! We are really happy to hear everything went smoothly and you were pleased with the service our installation team provided. We look forward to working with you again. The Nationwide Team.
Very attentive throughout the consultation and fitting
We would like to thank you for taking the time to write a positive review, we are grateful for your comments. We hope to work with you again. The Nationwide Team.
Completely professional and trouble free from beginning to end.
Roughly two months from giving the go-ahead to fitting.
We are extremely grateful for your positive review and pleased you received a good service from all who helped with your project. The Nationwide Team.
Delighted with the whole process and with the Awning.
We are delighted to hear the entire process has been great. We would like to thank you for taking the time to leave a 5 star review. The Nationwide Team.
Straight forward, no nonsense, friendly service. Efficient fitting service. Very tidy.
Thank you for taking the time to share your experience! We're pleased to hear that you appreciated our straightforward, no-nonsense approach and friendly service. Efficiency and tidiness are key priorities for us, so it's great to know we met your expectations. The Nationwide Team.
Professional service left site clean good quality awning
We're delighted to hear that you're satisfied with the quality of your awning and the cleanliness of our service. Our team always strives to deliver top-notch results and maintain a tidy work environment. Thank you!
The Nationwide Team.
We are extremely pleased with our beautiful awning. The sales representative was very helpful and informative, the service was efficient and prompt and the workmanship excellent. Thank you Wayne and Ant.
Thank you so much for your lovely review! It is so great to hear you are happy with your new awning and that the team was able to live up to your expectations! We will be sure to pass this onto them which I'm sure will put a smile on their face. The Nationwide Team
From start to finish we received excellent and friendly service.
The Surveyor was a great help, which we fully appreciated.
The fitters arrived on time and were Professional and experienced. They gave us a
Full explanation and demonstrated how to use the awning.
Thank you.
Thank you so much for your kind words! We're delighted to hear that you received excellent and friendly service from start to finish. It's great to know our surveyor was helpful and that our fitters were punctual, professional, and thorough in their explanation and demonstration. We appreciate your feedback! The Nationwide Team
Very good with regular contact due to minor changes.
Installation operatives were polite and friendly.
Finished article impressive.
Thank you so much for taking the time to leave a review. We are thrilled you are impressed with the veranda and the contact received. We wish you many years of enjoyment with your new product. The Nationwide Team
Nation wide home inovations i found to be a competent well organized company, from surveying prior to installation and also the installation team were very well organized and efficient
We are extremely grateful for your positive review and pleased you received a good service from all who helped with your project. The Nationwide Team.
Installed in one day, lovely lads. No fuss. Perfect installation. Love it.
Thank you for taking the time to leave us such a great review. I will ensure our installation team are aware of your lovely words. We wish you many years of enjoyment with your new product. The Nationwide Team
Very pleased with the installation of awning at my mother's house and overall service by Nationwide.
Thank you so much for taking the time to leave us a review. We are appreciative of your feedback and how pleased you have been with the overall service. As a company we do pride ourselves on providing quality products. The Nationwide Team.
Excellent communication and very easy to do business with. Installation on time and the team left it clean and tidy. Really please with the product
It is great to hear how easy the purchase of your new awning has been, we hope you enjoy the benefits of it for years to come. Thank you for leaving a review. The Nationwide Team.
From the get go, the buying process was excellent. No hard sell, just sensible and knowledgeable advice, with immediate and detailed pricing. Delivered when promised, and erected as scheduled by a great team, who couldn't have been nicer, or done a better job.
Would highly recommend!
Thank you for sharing your experience with us! We're thrilled to hear that you had an excellent buying process from start to finish. Our team takes pride in their work, and we're delighted that they provided exceptional service during the erection of your purchase. Your recommendation means a lot to us, and we truly appreciate your feedback. We're here to help and grateful for the opportunity to serve you! The Nationwide Team
Fantastic experience from sales,placing order and installation.
Great communication and coordination throughout.
Installation team we're excellent arrived on time never stopped even though it rained most of the day.
Patio was washed and cleaned on completion.
Overall great experience and product would highly recommend Nationwide.
We are grateful for your lovely review! We're thrilled to hear that you had a fantastic experience from start to finish. Even with the challenges of rain, we're pleased to hear that our installation team remained dedicated and efficient, ensuring that your patio was installed to your satisfaction. Your recommendation means a lot to us, and we truly appreciate your kind words about our product and services. We're delighted to have had the opportunity to serve you! The Nationwide Team
First class service and great team of installers would recommend
Thank you so much for leaving your positive review! We work hard to ensure all our customers receive first class service and are very happy to hear you saw it. I will ensure our installers receive this. We wish you many years of enjoyment with your product. The Nationwide Team
The installers arrived ahead of time & did a brilliant job. It took them as long as they said it would & it's a great addition to our home. Thank you
We will pass on your lovely comments to the fitting team who attended your installation. Thank you for leaving a positive review. The Nationwide Team.
Wow, the awning is amazing and the lads that fitted it were lovely, professional and tidy and super friendly
Thank you so much for leaving such a lovely review of the team and product, we are very pleased you love the awning! I will ensure your comments are passed onto our fabulous installation team. The Nationwide Team
Front start to finish received great service and I'm very happy with the end result. Please thank all concerned.
Thank you for taking the time to leave such a great review. We work hard to ensure our customers receive the best service and products. We wish you many years of enjoyment with your new product. The Nationwide Team
The installers turned up on time and worked as a well-co-ordinated team to complete the installation in one day. The veranda has nice, clean and unfussy lines and looks stoutly made.
We are delighted to hear that our installers arrived on time and worked efficiently as a team to complete your installation in one day. It’s great to know that you are pleased with the veranda. Your feedback is greatly appreciated! The Nationwide Team
From the very start, the salesman that came to introduce us to the product to the surveyor who came to check and plan the installation to the installer's, everyone was friendly and professional. We are extremely happy. Thank you everyone, even those at head office who kept us informed at all times.
Thank you so much for your kind review! We're delighted to hear that you had a great experience from start to finish. Our team strives to provide friendly and professional service, and we're thrilled to hear they exceeded your expectations. We appreciate your business and your trust in us. The Nationwide Team
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Nationwide Home Innovations headquarters is based on the Dorset Jurassic Coast, we’ve been installing high quality home improvement products across the country for over 35 years.
We believe in providing first-class bespoke pergolas, verandas and awnings using the highest quality materials. All our products come with a 5 year guarantee.
Our process is simple, firstly a countrywide sales representative will visit for a free, no obligation design consultation where samples are presented and all requirements are discussed. Upon placing an order, our surveyor will visit to ensure the product will fit flawlessly. Our own skilled installers will complete the installation to the high standards we expect.
We would love to work with you on your next project however big or small.
We welcome you to visit our showroom in Wareham, Dorset alternatively do get in touch with our team on 01929 554901 who can arrange a visit or send a brochure.
We appreciate your comments! Good to know how happy you have been with the service we provided. Thank you for taking the time to leave a review. The Nationwide Team.