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Nationwide Home Innovations Ltd has a rating of 4.9 stars from 490 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Nationwide Home Innovations Ltd most frequently mention home innovations, excellent service, and installation team. Nationwide Home Innovations Ltd ranks 22nd among Home Improvement sites.
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Very happy with Nationwide. They provided the most detailed of the three quotes we requested (the other two gave insufficient information to make a decision).We had to wait a few weeks for the surveyor to come and carry out the formal survey, but when he did, he worked quickly, answered all our questions and explained all the options to us, so we happily signed on the dotted line. There is a huge range of colour options to select from, and we went for a jolly yellow and white striped awning. It has made so much more of our garden, and gives us great pleasure. We now have some friends and neighbours who are considering such an addition to their outside space. We only had it installed in early August, so can't comment on how it will be over the long term.
Deckroof started to install on 22 August and on 23 August without any prior notice professionals left the site and didn't finish the job. I had to contact the work manager then and had to cancel my pre booked bank holiday trip with family on 26 August Monday, so they can revisit and complete the installation work on that day (I had no other choice except to cancel my well advanced and pre booked holiday trip plan because work manager wasn't able to provide me any other completion dates before the mid September!). It didn't stop there, on 23 August there was raining and we noticed there were multiple water leaking sites through the partly-installed roof as well as through the deckroof and building wall attachment side. Photos and videos of it was sent to customer service on 24 August and while they came back to site on 26 August, I was explained & reassured by the professionals that leaking happened due to incomplete joint sealings and after completion of installation today, there would be no more leakages. However, there was further raining on 7 September and we discovered that there are again multiple areas of water leaking sites from the deck roof as well as roof-building wall junction - though sealant were applied everywhere while installation completed on 26 August. I resent photos and videos to company regarding this issue and now I am waiting for them coming back to reassess the status of leaking on 1 October! More than three weeks later from reporting date. I am very dissatisfied with the disruptive work pattern and poor installation workmanship; I had to cancel my pre booked bank holiday trip because of company's non-professional behaviour and now I have to wait for more than three weeks before they can come and reassess the status of workmanship. I was told by company that if there is any cancellation happens with other appointments, they may visit my property before 1 October. I won't recommend this company to any of my relatives, friends and colleagues.
Very happy with the service from the on-sight visit to the installation. Quality is superb and very happy to recommend Nationwide service.
Fast installation, matched to previously installed awning so looks great and provides sun cover for whole of ground floor.
Keeps house cooler in really hot weather too.
Thank you for your review! We're glad to hear that the installation was fast and that your new awning matches your existing one so perfectly. It's great to know that it not only looks great but also keeps your home cooler during hot weather. We appreciate your feedback and are here if you need anything else!
Great customer experience from sales to survey to installation. Would definitely recommend.
We are delighted to hear the entire process has been excellent and the Veranda we have installed has met your expectations. We would like to thank you for taking the time to leave a 5 star review and recommending our company to others. The Nationwide Team.
Very easy from choosing the awning,to deciding the size,to the very professional way it was installed.Haven't been able to judge how good it is until the weather enables me to test it out 🌞
Thank you for sharing your experience with us! We're thrilled to hear that the process from choosing the awning to its installation was easy and professional. Wishing for better weather for you so you can test your new product out! The Nationwide Team
I would highly recommend this company. From start to finish they were highly professional, informative and helpful. My new awning works and looks great.
Thank you for your glowing recommendation! We're delighted to hear that you had such a positive experience with us. Ensuring professionalism, transparency, and helpfulness throughout the entire process is what we strive for, and we're thrilled that you're enjoying your new awning. The Nationwide Team
Conservatory blind was easy to buy and the installation was on time and professionally done. It works well but we will have to wait for summer weather to benefit from its full potential. The blind appears to be very good quality but we think that the price was quite high.
Thank you for sharing your feedback with us! We're delighted to hear that your experience purchasing and installing the conservatory blind was smooth and professional. We understand the anticipation for summer weather to fully enjoy its benefits. Regarding the pricing, we strive to offer competitive rates while maintaining the quality of our products. We appreciate your perspective and will take it into consideration for future improvements. The Nationwide Team
From sales to survey then installation great job would recommend.
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience from sales and survey through to installation. Your recommendation means a lot to us. Thank you for choosing us! The Nationwide Team
The day of installation was atrocious, such heavy rain! But the guys worked on! Consulted me on all decisions that had to be made on the day and even moved my big acer (in a pot) back where it belonged! Can't fault them...oh and the blind? Works a treat!
Our team is dedicated to ensuring your satisfaction, rain or shine. It's fantastic to hear that you were consulted throughout the process and that our team went the extra mile to accommodate your needs. We're delighted that the blind is working perfectly for you! The Nationwide Team
Our request for more details led to a private visit from a nationwide team salesman, we discussed our requirements and with his advice (no pressure) we were able to choose our ideas for our perfect pergola at a reasonable price compared to other companies.
When all our details were confirmed a two man team arrived to erect the pergola at an arranged date. Although the weather was against them they began to erect the construction to our requirements, the weather worsened into torrential rain but they continued working together throughout.
So professional and polite, thank you guys we are thrilled with the finished result!
We are appreciative of your feedback and how pleased you have been with the overall service. As a company we do pride ourselves on providing quality products. Thank you for leaving a review. The Nationwide Team.
NATIONWIDE; meaning, extending or reaching throughout a whole nation, or throughout the whole nation.
Funny, when I contacted the business from the UK for information the response was,
Thank you for your recent enquiry however, we are very sorry but we do not provide a service in your area. Unfortunately, we will not be able to help you on this occasion.
Maybe they need a name change to Nationwide, but not all of it.
Tip for consumers:
Misleading name as they are not Nationwide
Products used:
Nationwide Don't cover my UK area
We can only apologise you feel our company name is misinforming you of our business, brand or service we provide. Unfortunately, there can be some areas that we are unable to fully accommodate at a given time. We have covered these areas before and we will cover them again. However, we will not undertake business in an area that we cannot guarantee to be able to fully fulfil our promise to provide the high level of service our customers rightfully expect. Whilst this is only ever a very small part of the country, we understand this can be disappointing.
The two men who came to fit my awning arrived on time, were neat and tidy, finished the job by the end of that morning, and left everything pristine.
We are grateful for your lovely review and pleased to hear you were satisfied with the service! We wish you many happy years with your new awning. The Nationwide Team
Really pleased with awning and workmanship of the fitters
We're delighted to hear that you're pleased with your awning and the workmanship of our fitters! Ensuring top-notch workmanship is one of our priorities, so it's fantastic to know that our team delivered to your satisfaction. The Nationwide Team
From receiving the product brochure, the sales visit, survey visit and fit everything went smoothly.
Very pleased, all the work has been finished to a very high standard. Would highly recommend, in fact 3 of our neighbours have admired the veranda and are considering having one of their own.
Thank you so much for the recommendation! It's fantastic to hear you were happy with how everything went. We hope you enjoy your new Veranda for many years to come. The Nationwide Team.
Great experience from sales through to completion. I am very happy with my new patio roof. It was installed in less than a day. The surveyor clearly did a brilliant job and got everything right as well as the installation team who did not have a break from 8am till early afternoon.
Thank you very much
We appreciate you taking the time to leave a 5 star review. We always ensure to work hard to give efficient service, we hope you enjoy your new veranda for many years to come. The Nationwide Team.
The workmanship was fantastic our veranda and porch look fantastic!
Thank you for your glowing review! We're delighted to hear that you're pleased with the workmanship and that your veranda and porch turned out fantastic. It’s great to know you’re happy with the end result. If you need any further assistance, feel free to reach out. We hope you enjoy your new veranda! The Nationwide Team
Brilliant service from ordering to installation. Everyone I had contact with was so helpful.
Thank you so much for your kind words and positive review! We are thrilled to hear that you had a wonderful experience with our service from ordering to installation. The Nationwide Team
Great experience with this Company - work was completed in a professional manner and to a high standard - really happy with the results- we have a garden room we will be able to use all year round and for many years to come 😊
Thank you for the lovely comments. We were very happy to assist with a Veranda for your property. We wish you many years of happiness with your new Veranda. The Nationwide Team.
We had some more external Zip Blinds fitted to provide shade in the hottest months. The blinds are just perfect for our needs, and are so neat against the windows but can still be seen through from inside. They were fitted as planned and at our convenience, and the follow ups from the office give me confidence that they will be there to help if we get any problems. Highly recommend this company.
Products used:
Thermal Zip Blinds
So lovely to read how delighted you are with your Zip Screens and really hope you enjoy the benefits of them! We will pass on your comments to everyone involved in your project. Thank you for choosing our company. The Nationwide Team.
All that I asked for was fulfilled and I am delighted with the outcome
Thank you for writing us a five-star review. We are so pleased that you are happy with the outcome and your wishes were fulfilled. The Nationwide Team
Sales man was very detailed and polite.
Surveyor was very thorough in explaining everything. Install team very polite and efficient every where left tidy and clean would recommend the company to our friends anytime
What fantastic feedback to receive, thank you for rating our services so highly! We will be sure to pass the comments back to everyone. The Nationwide Team.
Over priced looking for Extra money for anything missed free heater by 1day apparently, would i recommend them not really. After spending over 10 grand they wanted 500 to run seal down each side REALLY
Thank you for you review and comments. After reviewing your account, we can see that price was a deciding factor in purchasing the veranda and after discussions with our Sales Representative the price was amended to suit your budget. The promotional heater was included within your quotation, which clearly stated was available until the end of the year. I am sorry that you feel this way, we pride ourselves on ensuring all our customers receive the highest level of service from all departments and we do hope that you enjoy your product for many years to come. The Nationwide Team
Delayed construction. Phoned on morning of 1st schelduled installation to say installers were not coming. Quickly re-sceduled for next day by different installation team. These guys were very helpful and efficient although there must have been a measurement error, resulting in top of garage door catching the framework which stopped this door from being opened. Quickly rectified.
On reflection, only time will tell if this was a good buy. At the moment, it appears that this is a very expensive way to achieve what we wanted. Middle of winter is not a good time to comment. We shall see!
Thank you for your feedback and we appreciate the time taken to give your detailed review. We are delighted you found our installation team helpful and efficient; I will ensure your kind words are passed onto them. We always strive to deliver high quality products at a competitive price and are sure once the sunshine returns you will enjoy the benefits of your new veranda. The Nationwide Team.
Excellent workmanship. Friendly and professional workers.
Thank you for your lovely review! We are very glad to hear you found our workers professional and friendly. We hope you enjoy your product! The Nationwide Team
The whole process was efficient. The sales meeting was not pressured and I felt we were given honest responses to our questions. The surveyor was on time and helped to clarify what would need to be done by us prior to the installation.
The installation team were friendly and courteous. They respected the property and let the area clean and tidy after installation.
Lovely to hear your veranda installation exceeded your expectations, we hope you enjoy using your new space all year round. We will pass on your praises to all the team. The Nationwide Team.
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Nationwide Home Innovations headquarters is based on the Dorset Jurassic Coast, we’ve been installing high quality home improvement products across the country for over 35 years.
We believe in providing first-class bespoke pergolas, verandas and awnings using the highest quality materials. All our products come with a 5 year guarantee.
Our process is simple, firstly a countrywide sales representative will visit for a free, no obligation design consultation where samples are presented and all requirements are discussed. Upon placing an order, our surveyor will visit to ensure the product will fit flawlessly. Our own skilled installers will complete the installation to the high standards we expect.
We would love to work with you on your next project however big or small.
We welcome you to visit our showroom in Wareham, Dorset alternatively do get in touch with our team on 01929 554901 who can arrange a visit or send a brochure.
Your review is greatly appreciated! We are thrilled to hear you are happy with the overall service you received and that the quality of the awning is up to expectations! Your recommendation means a lot to us! The Nationwide Team