Nationwide Home Innovations Ltd has a rating of 4.9 stars from 490 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Nationwide Home Innovations Ltd most frequently mention home innovations, excellent service, and installation team. Nationwide Home Innovations Ltd ranks 22nd among Home Improvement sites.
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Very happy with Nationwide. They provided the most detailed of the three quotes we requested (the other two gave insufficient information to make a decision).We had to wait a few weeks for the surveyor to come and carry out the formal survey, but when he did, he worked quickly, answered all our questions and explained all the options to us, so we happily signed on the dotted line. There is a huge range of colour options to select from, and we went for a jolly yellow and white striped awning. It has made so much more of our garden, and gives us great pleasure. We now have some friends and neighbours who are considering such an addition to their outside space. We only had it installed in early August, so can't comment on how it will be over the long term.
Deckroof started to install on 22 August and on 23 August without any prior notice professionals left the site and didn't finish the job. I had to contact the work manager then and had to cancel my pre booked bank holiday trip with family on 26 August Monday, so they can revisit and complete the installation work on that day (I had no other choice except to cancel my well advanced and pre booked holiday trip plan because work manager wasn't able to provide me any other completion dates before the mid September!). It didn't stop there, on 23 August there was raining and we noticed there were multiple water leaking sites through the partly-installed roof as well as through the deckroof and building wall attachment side. Photos and videos of it was sent to customer service on 24 August and while they came back to site on 26 August, I was explained & reassured by the professionals that leaking happened due to incomplete joint sealings and after completion of installation today, there would be no more leakages. However, there was further raining on 7 September and we discovered that there are again multiple areas of water leaking sites from the deck roof as well as roof-building wall junction - though sealant were applied everywhere while installation completed on 26 August. I resent photos and videos to company regarding this issue and now I am waiting for them coming back to reassess the status of leaking on 1 October! More than three weeks later from reporting date. I am very dissatisfied with the disruptive work pattern and poor installation workmanship; I had to cancel my pre booked bank holiday trip because of company's non-professional behaviour and now I have to wait for more than three weeks before they can come and reassess the status of workmanship. I was told by company that if there is any cancellation happens with other appointments, they may visit my property before 1 October. I won't recommend this company to any of my relatives, friends and colleagues.
Our Nationwide automatic garage door stopped working after nearly 20 years of excellent service. Even though Nationwide no longer market garage doors I was able to obtain speedy and effective instructions on how to remedy the problem. I'm very pleased and impressed. Thank you Olly Fallon.
I am very pleased with my window canopies which were fitted on 29/07/2019. The installers were punctual, pleasant & professional, completing the work in 3 hours. As well as full manual control when required, I can safely leave the system on automatic, confident that the canopies will open/close with the sun's coming & going, but even in full sun, will close if the wind blows too strongly. The canopies shade my windows and part of the wall beneath, effectively reducing the amount of heat entering my flat, while allowing me to see out and even have windows open without letting in a lot of heat. They do exactly what was expected and look good too - see photo. I must also mention that in all my dealings with Nationwide Home Innovations, their personnel have been polite, helpful, professional and effective.
We had a side Solar screen fitted to our existing Nationwide glass awning. Not only does it look lovely but, it now allows us to use it all day when the sun is shining directly onto the area. It is also perfect in the evening to make the space cosy and warm.
The service was excellent, and queries were answered promptly. Staff are friendly and helpful. The wait was a little longer than we expected but we were updated when needed.
I would suggest researching exactly what it is you want first, before your first home visit. It is rather easy to be talked into added extras as the products are all very tempting! Also, there is no need to sign on the day... sleep on it.
We would definitely use Nationwide again and, would recommend this company.
A great experience from the showroom at Wareham where we met Hazel who gave us expert advise on choosing the right type of veranda. Five weeks later our beautiful anthracite glass veranda was fitted by a specialist team who were professional and polite throughout the day. We could not fault the team, they came on time, kept us informed throughout the day with progress and cleared up the patio after they had finished. Could not fault the whole experience. Thank you guys Mr and Mrs Davies
It is always fantastic receiving such positive feedback and its great to hear our team kept you well informed throughout the process. We will make sure all those involved on your project receive the recognition they deserve. Thank you for leaving these lovely comments and we hope you enjoy your new home improvement. The Nationwide Team.
Installation team arrived on time, worked none stop, were very professional and polite.
Although they tidied up and washed down my patio they missed lots of small aluminium filings which are now being walked in onto my lounge carpet.
Other than that I got first class service from Nationwide Home Innovations.
Thank you,
Mrs Todd
We are grateful for you taking the time to leave this kind review Mrs Todd. We will be sure to feedback your comments to our installation department. Thank you so much for choosing our company and we hope you enjoy your Veranda for years to come. The Nationwide Team.
Our new veranda has magically transformed our patio space into an all year round outdoor dining and lounging space. Our small home feels so much bigger now. Installers Steve & Wayne were delightful, caring and tidy. Ultra professional. Massive 5* rating.
Thank you so much.
What fantastic feedback to receive, thank you for rating our services so highly. We are delighted to hear your new veranda has really helped to create the perfect additional entertaining area for you to enjoy throughout the year. We really appreciate your comments and will be sure to show Steve and Wayne. The Nationwide Team.
Firstly our visit to Wareham, which proved decisive, then the onsite detailed consultation by a professional and experienced surveyor.
Finely, highly skilled and patient workforce who erected our fabulous veranda that has transformed the rear of our property.
Thank you all.
Thank you very much for taking the time to write a lovely review, it is great to know your veranda has been a great addition to your home. Our showroom is the perfect opportunity to view a range of our products, which really helps visualise the final installation. We will certainly pass on your praises to all involved. The Nationwide Team.
A top quality product that was installed by skilled fitters.
Fitters arrived promptly and left the site clean and tidy.
Company telephoned me to check I was a happy customer.
Can highly recommend this company
Thank you for taking the time to leave a 5 star review! We will pass on your praises to the team and thank you for the recommendation! The Nationwide Team.
I found the people who came polite and not pressuring at all.,a very important point for me.so far I am very pleased but it will be next summer before I expect to really gain the benefit of lower temperature.
We appreciate you choosing our Company for your awning installation. We always work with our customers to determine the most suitable product for their home and budget, we are really pleased to hear you didn’t feel pressured into purchasing. Thank you for the positive feedback. The Nationwide Team
Recommended by a neighbour as being excellent when installing theirs. I can heartedly back that comment - efficient at every stage & kept their word. The fitting of it was thorough & no time wasting. Also left the property in neat & tidy state. Thank you.
Had my veranda installed a couple of days ago. I didn't think the installers would do it because the weather was very wet, windy and freezing. I have never seen two people work so incredibly hard, all the while trying to protect my lawn (almost impossible with all the rain). They worked non-stop from 08.00 until it really was too dark to see anything. Probably 17.30 or thereabouts. As they came from Dorset, they must have been up at 5.30 am - unbelievable. They finished the job in a day. Very neat and tidy workmanship. I am thrilled to bits with the Iseo Veranda. Everything went smoothly and every step was explained by their lovely sales person Gerry, their Surveyor Matt and Operations Manager Andy. Such a great company and team to deal with and a real breath of fresh air in the current climate.
Thank you!
Thank you for taking the time to write this fantastic review. We are really pleased to hear how delighted you are with our installation team. Along with Gerry, Matt and Andy we are lucky to have them all on our team providing our customers with a positive experience. We hope we can assist you again soon. The Nationwide Team.
We are extremely satisfied with our Terrace Roof extension with its integral sun screens. From initial contact through to completion the process was smooth and uncomplicated. Darren and Wayne arrived early ( pleasant surprise) and worked tirelessly into the fading light to ensure installation completed within one day. The end result is superb- both in looks and build quality - and it performs exactly as envisaged. Well done Nationwide.
Overall we are extremely satisfied with the finished product. The installation guys were brilliant and the salesman and office staff always polite! That said, the scheduling of the initial visit could have been smoother, the wait time shorter (from order to installation) and the delivery of some wrong components avoided (it took two visits to complete).
It looks great. The fitters made a good job and left everything tidy. It's provided a dry area outside our living room patio doors. We also added a wall heater, which provides instant heat. Very happy with it.
We recently bought two electric awnings from Nationwide for the back of our house and could not have been more satisfied. The initial on site consultation to help us select the best option was extremely professional and the advisor knew every detail of the products and variables. The survey to measure up for the bespoke designs was then carried out within the specified timeframe and delivery and installation similarly followed within the quoted window. There were no installation difficulties or compromises and all work was complete in less than 3 hours. I would certainly recommend Nationwide to others based on our experience.
It is a pleasure to read such a glowing review! Thank you for your recommendation and we are so glad to have provided a smooth and positive service. We will pass your feedback on to our teams and we hope you are enjoying your awnings! The Nationwide Team.
From start to finish, totally impressed with service. All departments easily contactable and went out of their way to arrange appointment dates convenient to our timescale, answer questions and ensure finances were paid in a timely manner. Sales rep, surveyor and fitters who visited and installed our awning know their products inside out and their advice was much appreciated.
Definitely worth 5 stars
What great feedback to receive! We will certainly share your comments; it is wonderful to hear how totally impressed you have been throughout with our team’s performance. Thank you for taking the time to leave such a detailed review. The Nationwide Team.
All went very well with sales, measuring and installation. My only point is that the current advert says interest free credit. Which is not strictly true if you are over 70 years of age. Age discrimination
But just a small point that you would like to correct
We must thank you for sharing your comments and providing us with valuable feedback. As a credit broker we are authorised and regulated by the Financial Conduct Authority (FCA) and have to follow their strict rules and regulations on eligibility criteria which we have no influence over. We are pleased you are happy with your product and wish you many years of enjoyment. The Nationwide Team.
The experience from start was great. Good sales person gave quite a few tips and advise. Engineer visit was extensive - measuring light and shade and sun positions etc. resulting in a product that does what it's supposed to. Had to adjust wind sensor on one as a little too sensitive but now working great.
We would like to thank you for taking the time to leave a positive review. We are pleased to hear our Sales Representative and Surveyor were knowledgeable and able to offer the best solutions. Glad the minor adjustment has resolved the sensor. The Nationwide Team.
Nationwide veranda fitted to our home in Yorkshire will keep the rain off and let us enjoy the outside when it rains! Bit of a delay to start with, took it as a good sign that they had plenty of business. They kept us informed. Sales guy was pleasant & not too pushy which we liked. The 3 installers did a good job and cleared up well when they finished. Fitted a couple of months ago, looking great so far - recommend
The team of two worked great together always on the go, we supplied the tea/coffee and biscuits and they kept going. Really pleased with the veranda which was assembled all within five hours from start to finish, they had a three hour journey each way to arrive at our home. The team were friendly and courtesy and took all the packing and left over materials away with them, including soil. I would defiantly recommend this particular team who had travelled all the way from Dorset. Thank you for a job well done.
From the moment I ordered my "Recife" Awning in September 2023 I was impressed with the swift and efficient responses. All options were explained and discussed and any information requested was made available throughout the process. Once the initial survey had been completed I was kept up to date with the production and installation arrangements. The two persons who fitted the awning were friendly, helpful, knowledgeable and appeared to be both skilled and careful. The Interior and exterior were left clean and tidy with all debris removed.
The operation of the awning was demonstrated and all my questions answered. The high quality of the construction and materials used give me confidence and I am completely satisfied with my purchase of this Nationwide product. I now look forward to using it whenever the season and weather permit.
It is really great to read how pleased you are with your new Awning! These are such wonderful comments about your experience with us and we hope you enjoy your new home improvement for many years to come. Thank you for choosing us and we look forward to working with you again. The Nationwide Team.
Installation was very quick despite the overall size. The team were very organised, very pleasant. They left absolutely not mess. The finished product looks fantastic. Highly recommend them as everything went to plan, and yes there were a few minor issues which they encountered while installing but the team kept me informed all the way through so I knew what was going on.
At every stage of our buying process the service was extremely friendly. From the visiting salesman who put us quickly at ease with his approach and willingness to talk about himself and finding areas where we had similar interests. To the helpful, clean working and yes friendly installation team of two. They checked where the awning needed to go and that they understood our requirements. In between the two end processes we had conversations with the central team about timing etc and a visit from the surveyor to check everything out. He made a suggestion that slightly changed our order but for good reason.
My only adverse comment is that although we received a generous discount I still feel that the awning was not cheap but the quality appears to be very good and achieves our original aim so worth the extra cost. I fully expect that if anything goes wrong the company will sort it out without any objections.
First class service from start to finish.
Unfortunately, I now will be waiting for next Spring before getting the full use from the canopy, but along with daffodils and tulips it's something else to look forward to!
We are happy to hear you are excited to use your new awning! We hope along with the Spring flowers the awning will bring you as much joy. The Nationwide Team.
We have just had our veranda installed. From the start to finish they were very professional. The innovations team were superb and we would have no hesitation in recommending them. We did not feel pressurised into having anything we did not want. My husband was a little sceptical about the heater, but the first time we used it (late October) our friend had to swap seats because he was too warm. To be able to sit out late in the evening and enjoy a bottle of red is a joy. Also I must congratulate the installers who worked very hard and the pleasure of having them take away all the rubbish and ensure that the installation was cleaned before leaving was very much appreciated. Thanks you.
Nationwide Home Innovations headquarters is based on the Dorset Jurassic Coast, we’ve been installing high quality home improvement products across the country for over 35 years.
We believe in providing first-class bespoke pergolas, verandas and awnings using the highest quality materials. All our products come with a 5 year guarantee.
Our process is simple, firstly a countrywide sales representative will visit for a free, no obligation design consultation where samples are presented and all requirements are discussed. Upon placing an order, our surveyor will visit to ensure the product will fit flawlessly. Our own skilled installers will complete the installation to the high standards we expect.
We would love to work with you on your next project however big or small.
We welcome you to visit our showroom in Wareham, Dorset alternatively do get in touch with our team on 01929 554901 who can arrange a visit or send a brochure.
Thank you for the positive review! Glad our team provided you with great service, we are pleased to have delivered another product for your home, thank you for choosing us again. The Nationwide Team.