• Nationwide Home Innovations Ltd

Nationwide Home Innovations Ltd

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Overview

Nationwide Home Innovations Ltd has a rating of 4.9 stars from 490 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Nationwide Home Innovations Ltd most frequently mention home innovations, excellent service, and installation team. Nationwide Home Innovations Ltd ranks 22nd among Home Improvement sites.

  • Service
    13
  • Value
    13
  • Shipping
    6
  • Quality
    12

This company does not typically respond to reviews

Positive reviews (last 12 months): 96.5%
Positive
137
Neutral
1
Negative
4
37
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How would you rate Nationwide Home Innovations Ltd?
Top Positive Review

“Fabulous awning”

Minett M.
8/19/24

Very happy with Nationwide. They provided the most detailed of the three quotes we requested (the other two gave insufficient information to make a decision).We had to wait a few weeks for the surveyor to come and carry out the formal survey, but when he did, he worked quickly, answered all our questions and explained all the options to us, so we happily signed on the dotted line. There is a huge range of colour options to select from, and we went for a jolly yellow and white striped awning. It has made so much more of our garden, and gives us great pleasure. We now have some friends and neighbours who are considering such an addition to their outside space. We only had it installed in early August, so can't comment on how it will be over the long term.

Top Critical Review

“I am very dissatisfied with post installation workmanship”

Dr A.
9/9/24

Deckroof started to install on 22 August and on 23 August without any prior notice professionals left the site and didn't finish the job. I had to contact the work manager then and had to cancel my pre booked bank holiday trip with family on 26 August Monday, so they can revisit and complete the installation work on that day (I had no other choice except to cancel my well advanced and pre booked holiday trip plan because work manager wasn't able to provide me any other completion dates before the mid September!). It didn't stop there, on 23 August there was raining and we noticed there were multiple water leaking sites through the partly-installed roof as well as through the deckroof and building wall attachment side. Photos and videos of it was sent to customer service on 24 August and while they came back to site on 26 August, I was explained & reassured by the professionals that leaking happened due to incomplete joint sealings and after completion of installation today, there would be no more leakages. However, there was further raining on 7 September and we discovered that there are again multiple areas of water leaking sites from the deck roof as well as roof-building wall junction - though sealant were applied everywhere while installation completed on 26 August. I resent photos and videos to company regarding this issue and now I am waiting for them coming back to reassess the status of leaking on 1 October! More than three weeks later from reporting date. I am very dissatisfied with the disruptive work pattern and poor installation workmanship; I had to cancel my pre booked bank holiday trip because of company's non-professional behaviour and now I have to wait for more than three weeks before they can come and reassess the status of workmanship. I was told by company that if there is any cancellation happens with other appointments, they may visit my property before 1 October. I won't recommend this company to any of my relatives, friends and colleagues.

Reviews (490)

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home innovations (27)
Thumbnail of user dawnd936
1 review
4 helpful votes
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December 5th, 2023
Verified purchase

Very efficient service from start to finish. Returning customer from 20 years ago

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

We are so pleased to hear that you enjoyed the service and quality of work, its been great to work with you again. The Nationwide Team.

Thumbnail of user helenc1369
1 review
0 helpful votes
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September 30th, 2023
Verified purchase

Our new awning is stunning - it makes such a difference to the back of our house.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Thank you for your kind words. It's always fantastic to hear that the awning has enhanced your outdoor area and hope it brings you joy for years to come. The Nationwide Team.

Thumbnail of user alans1283
1 review
0 helpful votes
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February 3rd, 2023
Verified purchase

They came, installed the canopy, very quick, clean and tidy. Works and looks great. Thank you.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

It is great to know our installation team arrived promptly and carried out the fitting in a professional manner. We are pleased that we met your expectations, we always strive to deliver high quality products. The Nationwide Team.

Thumbnail of user triciab186
1 review
0 helpful votes
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January 30th, 2023
Verified purchase

Overall experience was very good. Fitters did a great job given horrendous wet weather. Very happy

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Lovely to hear how impressed you have been with the entire process from start to finish. We will pass on your praises to the team, who will be pleased to know you thought they did a great job! Thank you for the review. The Nationwide Team.

Thumbnail of user driscolld1
1 review
7 helpful votes
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December 3rd, 2023
Verified purchase

Had a verandah installed totally happy with product from start to finish.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

We are delighted to hear you are pleased with your new Veranda! We hope you enjoy it for many years to come. The Nationwide Team.

Thumbnail of user annel795
1 review
1 helpful vote
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November 27th, 2023
Verified purchase

Very professional from beginning to end, absolutely first class in every way.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

We are delighted that you have taken the time to leave a five star review! Thank you for your lovely comments, we will be sure to pass these on to everyone. The Nationwide Team.

Thumbnail of user ruthb1492
1 review
0 helpful votes
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November 25th, 2023
Verified purchase

Excellent product and service by quality installers.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Thank you for the positive feedback! We appreciate you choosing our company. The Nationwide Team.

Thumbnail of user professorb3
1 review
1 helpful vote
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August 14th, 2023
Verified purchase

Efficient friendly service at all times.
Installation went to plan and all mess cleared up.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Thank you for taking the time to leave this review! We are so pleased you are happy with our service, and we hope you continue to enjoy your installation in the years ahead. The Nationwide Team.

Thumbnail of user maureenb517
1 review
0 helpful votes
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November 15th, 2022
Verified purchase

Great service, the team was very professional and left everything neat and tidy,
Would recommend

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

We appreciate you taking the time to leave a 5 star review, it was our pleasure to provide you with our service and we are very grateful for your feedback. Thank you for taking the time to leave a review. The Nationwide Team.

Thumbnail of user jeanniev33
1 review
0 helpful votes
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November 16th, 2023
Verified purchase

Friendly professional staff, and a great product. Good information at all times.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

We would like to thank you for taking the time to leave a review. It is wonderful to hear our teams were friendly and able to provide you with the correct information throughout. We are pleased to know you have been delighted with the final installation. The Nationwide Team.

Thumbnail of user bs696
1 review
0 helpful votes
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August 19th, 2023
Verified purchase

Very impressed with company from the first telephone contact to completion of the job

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

It is wonderful to read how impressed you have been with the overall service our company provided from original enquiry through to installation. Thank you for the positive review. The Nationwide Team.

Thumbnail of user ruthc1156
1 review
0 helpful votes
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June 5th, 2023
Verified purchase

As expected and very pleased the fitters managed not to break the patio slabs.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Thank you for choosing our company and taking the time to leave a positive review. Great to know our installation team took great care with your patio slabs, we are pleased to have met your high expectations. The Nationwide Team

Thumbnail of user tessaw64
1 review
0 helpful votes
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November 3rd, 2023
Verified purchase

Efficient and Knowledgeable Staff
No Hard Sell
Great Workmanship
Can't Fault Them
Certainly Recommend Nationwide Home Innovations Ltd.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

It is always a pleasure to receive such positive feedback. We always work with our customers to determine the most suitable product for their home and budget, we are really pleased to know you didn’t feel pressured into purchasing. Thank you for the review and recommending our company to other prospective customers. The Nationwide Team.

Thumbnail of user clarksong
1 review
1 helpful vote
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October 29th, 2023
Verified purchase

Knowledgeable reliable advisor.
Competent tidy installers.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

We are delighted to hear you have been happy with our service, thank you for leaving a review. The Nationwide Team.

Thumbnail of user chrisb3838
2 reviews
1 helpful vote
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October 9th, 2023
Verified purchase

A lovely and very worthwhile addition to our home, thanks very much.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

You are very welcome and thank you for choosing our company! We hope you continue to enjoy your Iseo for years to come. The Nationwide Team.

Thumbnail of user tracyf531
1 review
1 helpful vote
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September 4th, 2023
Verified purchase

Everyone was very helpful and professional. I am very pleased with the awning

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

We appreciate your comments and are very pleased to hear how happy you have been with the helpful and professional service you received. Thank you for taking the time to leave a review. The Nationwide Team.

Thumbnail of user gillians113
1 review
0 helpful votes
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December 30th, 2022
Verified purchase

Excellent service, product advice and installation all five star and to be recommended.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Thank you for recommending our company! Feedback like this is great to receive. We appreciate you taking the time to leave a review. The Nationwide Team.

Thumbnail of user barbaraw2221
1 review
0 helpful votes
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November 7th, 2022
Verified purchase

Very helpful very efficient -great customer service- Unused product as fitted in Sept

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Thank you for the positive review! We are very pleased our team provided an efficient and helpful service, we are proud to have delivered a lovely product for your home for you to enjoy very soon. The Nationwide Team.

Thumbnail of user bernards224
1 review
0 helpful votes
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November 4th, 2022
Verified purchase

Everything carried as expected. Friendly, helpful team. Left after cleaning everything up. Thanks

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

We appreciate you taking the time to share your positive feedback, we are pleased to hear you found our team friendly and helpful. As a small company, we appreciate feedback like this. The Nationwide Team.

Thumbnail of user johnh7265
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Installation was very efficient and the team were very friendly. Product is great!

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Thank you for sharing your positive comments, it is brilliant to hear how pleased you have been with the service and product we delivered. Feedback like this is great to receive! The Nationwide Team.

Thumbnail of user sallys809
1 review
0 helpful votes
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September 28th, 2023
Verified purchase

Easy for me begin disabled.
Which in turn makes my life a lot easier for me

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Thank you for taking the time to leave a review! We always appreciate the positive feedback and we are very glad to hear it has made your life easier. The Nationwide Team.

Thumbnail of user mcculloughb5
1 review
0 helpful votes
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October 2nd, 2023
Verified purchase

Very happy with the sale survey and also the fitting

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

We are delighted to hear you are very happy with the service provided. We hope you enjoy your new home improvement for many years to come. The Nationwide Team

Thumbnail of user hatchh
1 review
0 helpful votes
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June 14th, 2023
Verified purchase

Very good clean workman did the job in the time quoted pleased.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

It is great to know our team completed the installation on schedule and in a professional manner. We are pleased to know we met your expectations, thank you for the positive comments. The Nationwide Team.

Thumbnail of user anng978
1 review
1 helpful vote
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October 1st, 2023
Verified purchase

Very efficient. Came on time, cleared up afterwards. Would recommend.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Thanks for the positive review! Glad our team provided you with great service, thank you for choosing us and recommending us to others. The Nationwide Team.

Thumbnail of user jeremyf536
1 review
0 helpful votes
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September 30th, 2023
Verified purchase

Overall good, clean and timely. In all respects, content

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

We will be sure to pass on your lovely comments to the team. It makes us so happy to hear you are pleased with your awning and hope you enjoy the benefits for many years to come. The Nationwide Team.

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From the business

Nationwide Home Innovations headquarters is based on the Dorset Jurassic Coast, we’ve been installing high quality home improvement products across the country for over 35 years.

We believe in providing first-class bespoke pergolas, verandas and awnings using the highest quality materials. All our products come with a 5 year guarantee.

Our process is simple, firstly a countrywide sales representative will visit for a free, no obligation design consultation where samples are presented and all requirements are discussed. Upon placing an order, our surveyor will visit to ensure the product will fit flawlessly. Our own skilled installers will complete the installation to the high standards we expect.

We would love to work with you on your next project however big or small.

We welcome you to visit our showroom in Wareham, Dorset alternatively do get in touch with our team on 01929 554901 who can arrange a visit or send a brochure.

Company Representative

Thumbnail of user ollyf
Andy P.
Typically does not respond to reviews

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