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Nationwide Home Innovations Ltd has a rating of 4.9 stars from 490 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Nationwide Home Innovations Ltd most frequently mention home innovations, excellent service, and installation team. Nationwide Home Innovations Ltd ranks 22nd among Home Improvement sites.
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Very happy with Nationwide. They provided the most detailed of the three quotes we requested (the other two gave insufficient information to make a decision).We had to wait a few weeks for the surveyor to come and carry out the formal survey, but when he did, he worked quickly, answered all our questions and explained all the options to us, so we happily signed on the dotted line. There is a huge range of colour options to select from, and we went for a jolly yellow and white striped awning. It has made so much more of our garden, and gives us great pleasure. We now have some friends and neighbours who are considering such an addition to their outside space. We only had it installed in early August, so can't comment on how it will be over the long term.
Deckroof started to install on 22 August and on 23 August without any prior notice professionals left the site and didn't finish the job. I had to contact the work manager then and had to cancel my pre booked bank holiday trip with family on 26 August Monday, so they can revisit and complete the installation work on that day (I had no other choice except to cancel my well advanced and pre booked holiday trip plan because work manager wasn't able to provide me any other completion dates before the mid September!). It didn't stop there, on 23 August there was raining and we noticed there were multiple water leaking sites through the partly-installed roof as well as through the deckroof and building wall attachment side. Photos and videos of it was sent to customer service on 24 August and while they came back to site on 26 August, I was explained & reassured by the professionals that leaking happened due to incomplete joint sealings and after completion of installation today, there would be no more leakages. However, there was further raining on 7 September and we discovered that there are again multiple areas of water leaking sites from the deck roof as well as roof-building wall junction - though sealant were applied everywhere while installation completed on 26 August. I resent photos and videos to company regarding this issue and now I am waiting for them coming back to reassess the status of leaking on 1 October! More than three weeks later from reporting date. I am very dissatisfied with the disruptive work pattern and poor installation workmanship; I had to cancel my pre booked bank holiday trip because of company's non-professional behaviour and now I have to wait for more than three weeks before they can come and reassess the status of workmanship. I was told by company that if there is any cancellation happens with other appointments, they may visit my property before 1 October. I won't recommend this company to any of my relatives, friends and colleagues.
From point of sale through to survey and installation, an excellent experience. Thoroughly knowledgeable, informative and supportive. The installation was right on time and the team were outstanding with zero mess. Would highly recommend.
Good lads, got on with the job and completed in one day! Neat work would recommend!
There was a small chip in a slab which the firm has offered to replace for us if we get the slab.
So overall a good job and the product looks great.
We are delighted to read how happy you are with the overall service received and we are glad to have resolved the chip in the slab for you.
Thank you for choosing us and we look forward to working with you again. The Nationwide Team.
The whole experience, from start to finish, was well organised and expertly carried out. A very professional, pleasant and tidy team to deal with and the awning looks really good. Thank you Nationwide Home Innovations.
Feedback like this is great to receive, we are thankful to you for sharing your experience on the professional installation of your new awning. We will pass on your praises to all involved. Thank you for choosing us. The Nationwide Team.
The project proceeded to plan. The Nationwide fitting team were excellent - skilled, courteous and hard working. And we had excellent communication throughout from Sales, Management and Admin. With that kind of experience one doesn't worry about after sales service.
Thank you so much for this wonderful review! It's great to hear you were so happy with our service and we were delighted to help. We will make sure to pass on your comments and we hope you enjoy your installation! The Nationwide Team.
We had a Nationwide awning that was still working fine after 20+ years. However, we now needed to replace it with a larger one so chose Nationwide because of the quality of the previous one. Two fitters arrived on time, erected the awning without any drama and tidied up well. They also explained clearly the working of the electrical controls and other items.
It is wonderful to read you’re a repeat customer and your previous awning lasted well over twenty years. It is the best type of feedback we could possibly ask for, that you decided to use our company again, as you had been pleased with high quality of the original awning. We hope you enjoy the benefits of the larger awning and would like to thank you for leaving a great review. The Nationwide Team.
We had a veranda fitted a couple of years ago and recently had a sun blind fitted. Don't know yet it's effectiveness as it is winter but quality and fitting was good. Seemed expensive but you get what you pay for.
Products used:
Sun blind
All three stages of the process were excellent. The salesperson was knowledgeable, informative and helpful. The on-site surveyor took account of my preferences for exact positioning whilst advising me of any necessities and answered clearly my questions post his visit. The installers dealt with the difficulties of tree roots and existing slabs whilst maintaining a conversation with me to achieve an installation that met the surveyor's plan to the extent possible and satisfied me.
Thank you for sharing your feedback! We are really pleased to learn all steps to installation were easy and straightforward. We do pride ourselves on offering great customer service, so your comments are very much appreciated. The Nationwide Team.
Good experience from placing order to completion of fitting. Kept in touch by advising of problems when parts were awaited. Everybody involved from measurement, fitters and final checking were courteous
Thank you for the positive feedback, we're really pleased to hear how delighted you are with our overall service. We hope we can assist you again soon. The Nationwide Team.
From inception to completion we have found this company very helpful, professional & efficient. The product supplied was very good quality & was installed on the date agreed & in a quick & clean manner.
Highly recommend Nationwide Home Innovations Ltd
Thank you for your recommendation! It is great to hear you were happy with our service. Thank you for taking the time to leave your feedback – we really appreciate it! We hope you are enjoying your product. The Nationwide Team.
Excellent experience from start to finish. Salesman was not "pushy" in any way and answered all our questions.
Likewise with the surveyor.
The fitters, Steve and Wayne, were a credit to your company.
We would highly recommend your company to friends and family following the professional service we experienced.
We are so glad we chose Nationwide Home Innovations to provide our Awning.
Thank you for leaving such positive feedback regarding your overall experience with us. We will certainly pass on your praises to Steve and Wayne, great to hear they provided a great service installing your new awning. We really appreciate you recommending our company to others, thanks again. The Nationwide Team.
We recently experienced a motor failure and electrical fault on our 12 ft awning due to the heavy rainfall. This was no fault of the Nationwide awning. When contacted Nationwide swiftly organised engineers to visit and resolve the problem. Stuart and Reese arrived on time and carried out the work with very pleasant efficiency, keeping us informed throughout the installation of a motor and new parts. They were neat and tidy and left the patio clear and clean.
When the wind sensor failed within the week (unknown fault) the company very quickly organised engineers to visit. This morning Ben and Joshua came precisely on time and again without hesitation resolved the problem informing us of the cause of the problem (again heavy rainfall).
On each occasion the engineers arrived precisely at the booked time and carried out their work in an efficient and friendly manner.
We would most certainly recommend Nationwide every time. First class!
From beginning to end a great experience. All members of the nationwide team were confident in their fields and explained clearly each step of the design/installation process. The garden was left in a very clean and tidy condition on completion of the works. I would highly recommend Nationwide Home Innovations to anyone who were thinking of having a canopy installed.
We want to start off by saying thank you for taking the time to leave a review. It is always fantastic to get positive feedback to share with all of the team involved. Thank you again for choosing our company and recommending our services to others. The Nationwide Team.
I found Nationwide a great company to deal through the whole process from initial sales meetings to installation.
Great quality products and Value for money
Excellent helpful staff
Very good communications
I would highly recommend them
I am now able to sit in my garden even in inclement weather, getting fresh air and appreciating my garden. If there was one improvement I could suggest to you, is that when opening the glass door (with the lower catch), I would have liked a handle attached to the glass panel so that I could open it without having to put my fingers all over the glass.
Thank you for your review, we will take your feedback on board. We are so pleased you are enjoying your outdoor space, and hope you continue to enjoy your veranda for years to come! The Nationwide Team.
Recently had an awning installed at the back of our very sunny bungalow. From the initial consultation where everything was explained with a drawing showing how the install would look, to choosing the fabric from the many books and we were kept in touch every step of the way through emails. We were told when our install would be and the team who installed the awning arrived early and worked non stop to get the awning installed. We are very pleased with the install and would definitely recommend Nationwide Home Innovations.
Thank you so much for taking the time to leave such positive feedback! We will pass your comments onto our teams. We’re so pleased you are happy with the service you received as well as the final outcome. Thank you again for your recommendation and we hope you are enjoying your awning! The Nationwide Team.
Excellent service from start to finish and a superb item as an outside sun awning. Beautifully made, easy to use and fantastic staff from Head Office to those who installed it. Everyone has commented on it and is certainly a lovely addition to my home.
Thank you to everyone at Nationwide. Rev. Clive Piggott
I have had a good experience with nationwide ever since the first contact.
The sales person and the surveyor and the fitter were all good.
The company kept me informed all along the way and have been very helpful.
The wind sensor was not working properly but they came back quickly to fix it so overall i think they give very good service.
I would definitely recommend them.
We are thrilled to hear how pleased you have been with the service we provided and that our team have been helpful throughout. It great to know the faulty wind sensor was replaced promptly. Thank you so much for taking the time to leave a review. The Nationwide Team.
Apart from needing the awning earlier than the delivery date because of the sunny weather in June I have no complaints. The men turned up 2 hours early because of problems with an earlier job but fortunately I was at home. They worked hard and left no rubbish.
Thank you so much for taking the time to leave your lovely review and you are pleased with the installation. We hope you enjoy your product for many years to come. Many Thanks The Nationwide Team
Excellent Company
From initial enquiry good customer service.
Great salesperson no pressure applied. Really good surveyor who explained everything.
Excellent team who fitted the veranda turned up on time and did a great job.
What lovely feedback, we are so happy to hear that you were pleased with all of our teams’ service. Thank you for taking the time to leave this review and we hope you enjoy your veranda! The Nationwide Team.
We had a sun awning fitted to include a heater and lights, our outside living and entertaining is the envy of all our friends. I would recommend this company to everyone as they were very efficient and friendly.
Great experience from start to finish. Visit from salesperson arranged at a time and date to suit ourselves - he kept in contact before arrival. Listened to our requirements and advised on availability and suitability.
Survey arranged in good time - came at promised time - checked requirements were correct
Fitters arrived as allocated and fitted the three products in an efficient way
All cleared up and checked we were happy before leaving.
Thank you for the positive comments! We are pleased you felt from initial enquiry through to installation the experience was great. We always strive to work with you to recommend the most suitable products to ensure your expectations are met. We will pass on your praises to the team. The Nationwide Team.
From first contact through to after sales support, this company really impressed me. Their staff are extremely professional and took exceptional care to ensure that I got exactly the right product for my home. The finished article looks fabulous - I couldn't be happier! Highly recommended.
Thank you for sharing your positive review with us, we are really happy to hear we impressed throughout and the product has enhanced your home. Thank you ever so much for recommending our product and Company to others. The Nationwide Team.
From start to finish it has been extremely positive. Love my new veranda as it transforms my use of the back of my house. Extremely strong and high quality materials used. 100% satisfied with my experience and the reasonable cost and ease of installation. This company are a pleasure to work with.
Thank you for taking the time to leave such a positive review! We are glad to hear that it enhances your home. These comments will be passed on to everyone involved. The Nationwide Team.
Having found the small sunshades that come with garden furniture inadequate, and considered the problem of the heavier free-standing shades blowing around in the wind and the difficulty of storing them, we contacted Nationwide Home Innovations about their awnings, having looked at several sites and deciding that they looked the most likely to be able to provide what we wanted. We could not have made a better decision! There was no hard sell from the salesperson, and delivery and installation were prompt and efficient. Although by no means cheap, we now have a smart awning which opens and closes easily and provides wonderful shade for our patio. I only wish we had more space to have some of their other wonderful products.
Customizing stuff at home is not my cup of tea, until I helped out my relatives in their home projects last year. I stumbled upon Nationwide and got a free consultation from them. Worry-free. Fast. Two thumbs up.
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Nationwide Home Innovations headquarters is based on the Dorset Jurassic Coast, we’ve been installing high quality home improvement products across the country for over 35 years.
We believe in providing first-class bespoke pergolas, verandas and awnings using the highest quality materials. All our products come with a 5 year guarantee.
Our process is simple, firstly a countrywide sales representative will visit for a free, no obligation design consultation where samples are presented and all requirements are discussed. Upon placing an order, our surveyor will visit to ensure the product will fit flawlessly. Our own skilled installers will complete the installation to the high standards we expect.
We would love to work with you on your next project however big or small.
We welcome you to visit our showroom in Wareham, Dorset alternatively do get in touch with our team on 01929 554901 who can arrange a visit or send a brochure.
What lovely feedback, we are so happy to hear that throughout you had an excellent experience in all aspects of your purchase through to the installation of your new awning. We are always extremely grateful for personal recommendations. Thank you for taking the time to leave a review! The Nationwide Team.