• Nationwide Stereo

Nationwide Stereo

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Overview

Nationwide Stereo has a rating of 3.2 stars from 19 reviews, indicating that most customers are generally satisfied with their purchases. Nationwide Stereo ranks 6th among Speakers sites.

  • Service
    7
  • Value
    7
  • Shipping
    8
  • Returns
    4
  • Quality
    7
2
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How would you rate Nationwide Stereo?
Top Positive Review

“Excellent translation - everything smooth and delivered as promised”

Mark H.
5/4/20

My overall experience was amazing shopping here with simple convenient. Products delivered brand new as described. I would highly recommend this to my friends and other shoppers searching for an audio video store online.

Top Critical Review

“NO CUSTOMER SERVICE!”

JOSE S.
3/23/22

I have left several messages with either phone operator or voice mails. No one in customer service or accounting has had the courtesy to returned any of my calls. Very unprofessional and disappointing.

Reviews (19)

Rating

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Thumbnail of user joses860
1 review
0 helpful votes
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March 23rd, 2022

I have left several messages with either phone operator or voice mails. No one in customer service or accounting has had the courtesy to returned any of my calls. Very unprofessional and disappointing.

Service
Shipping
Returns
Quality
Thumbnail of user dannys444
1 review
0 helpful votes
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April 23rd, 2022
Verified purchase

Serial numbers have been removed from the speakers, I have already purchased all of the definitive collection except the towers. Found these online for a great price. Got them fairly quickly, then checked the serial numbers and they are scratched off. Making the either stolen, or damage returns not able to warranty.

Products used:
Speaker

Value
Shipping
Quality
Thumbnail of user markh1832
1 review
0 helpful votes
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May 4th, 2020

My overall experience was amazing shopping here with simple convenient. Products delivered brand new as described. I would highly recommend this to my friends and other shoppers searching for an audio video store online.

Thumbnail of user daveb1201
1 review
4 helpful votes
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April 7th, 2021

I purchased a pair of outdoor speakers (Martin Logan ML-65R for $560. One of them took water in the first month. I emailed and called and wast connected with O. J. who promised to send me a replacement. 6 months later and 10 phone calls later of empty promises I still do not have the replacement speaker. Empty promises, poor customer service, and the merchandise they sell is clearly defective. DO NOT Purchase.

Tip for consumers:
Do not purchase

Products used:
speakers

Service
Value
Shipping
Returns
Quality
Thumbnail of user alexa1166
1 review
0 helpful votes
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May 17th, 2022

2nd time I've used this company.
I had difficulty placing order initially- website froze halfway through transaction on iPhone. An employee answered phone outside of company hours to assist. Speakers were delivered within a couple of weeks. Will use this company for future purchases.

Products used:
Definitive Technology in wall surround speakers

Service
Value
Shipping
Quality
Thumbnail of user taylorm274
1 review
0 helpful votes
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May 27th, 2020

I placed an order on Monday May4th in the afternoon with a sales person by phone and transaction went very easy and his communication was great. 1 and a half weeks later my order arrived brand new as promised and I ended up being able to save over $600 from buying the same set of martin logan speakers at Best Buy! I am a thrilled customer and appreciate the discount and your company.

Thumbnail of user steveg963
1 review
0 helpful votes
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May 18th, 2020

With Nation Wide Stereo we placed the order and received when told no surprises; this was a great surprise. Since, we attempted to order the same items from a competitor and it never came with no explanation for months.

Thumbnail of user reginaldb94
1 review
1 helpful vote
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April 6th, 2021

I have been Waiting since September 0f 2020 for them to complete my order and basically their answer is, it's been on back order for 2 weeks be patient. I have had wires hanging out of my walls for over 6 months. This is totally unacceptable.

Tip for consumers:
Don’t

Products used:
Speakers & paintable speaker grill

Service
Value
Shipping
Quality
Thumbnail of user dianek964
1 review
0 helpful votes
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September 23rd, 2021
Verified purchase

Bought two Martin slogan 35XTI speakers arrived without serial numbers! Are they counterfeit? Are they stolen? Martin Logan will not back these up, my insurance co will not replace if damaged. Like a car without a vin. USELESS
Their BS story is they register the equipment for you snd remove the serial numbers so there is not a duplicate registration, Martin Logan called that BS!
I have contacted the Credit Card Company and letting them have at it!
AVOID! No serial Numbers to back up authenticity

Thumbnail of user smitht54
1 review
0 helpful votes
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March 14th, 2022

No problems what so ever, everything went smooth as butter with my Definitive speaker order. I give it an overall 5 out of 5 stars for this transaction.

Service
Value
Shipping
Returns
Quality
Thumbnail of user orlandof29
2 reviews
3 helpful votes
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September 24th, 2020

I would not recommend this retailer to anyone. I ordered 3 PSB speakers, one arrived damaged (not to mention that shipping took over 3 weeks). All 3 speakers were missing the serial numbers (thus voiding any warranty from PSB) and all of the packaging showed signs of tampering. I inquired about returning them and they were going to charge me a 20% restocking fee and return shipping cost was on me.

I decided to keep them hoping to get a few good years out of them knowing full well that PSB was not going to cover anything should I have an issue down the road. I don't know what kind of shady things are occurring here but I would steer clear of this company. I'm not so sure I believe any of the reviews and ratings. Surely this has happened to someone else.

Before submitting my order, something told me not to hit the "enter" button. I should have ordered them from Crutchfield but I was trying to save myself some money. You know the saying, "you get what you pay for". Well, I'm paying the price alright. Do yourselves a favor and shop somewhere else.

Thumbnail of user kenf191
1 review
0 helpful votes
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November 20th, 2020

Received my order 5 days ahead of schedule. I did not receive my coupon order for 100' of speaker wire. Overall
Pleased with the product and service.
Ken F

Thumbnail of user martinn110
2 reviews
0 helpful votes
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August 9th, 2020

After the order was placed it took two weeks to get it... If you are competing with Amazon, Best Buy or Crutchfield, it takes 2 to 5 days... Customer Service was awesome.

Thumbnail of user jeanp239
1 review
0 helpful votes
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June 3rd, 2020

Very professional and courteous. Had a small problem with a front cover on a speaker I had just purchased and resolved the matter without any issue. Thank you

Thumbnail of user petern512
1 review
0 helpful votes
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March 30th, 2021

I was confused about an order (first time in a long time google's spam filter goofed), and AJ was quick to get in touch with me and resolve my concerns. Thanks AJ!

Thumbnail of user bent554
1 review
0 helpful votes
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December 2nd, 2021

Very good experience, received my products on time and saved a ton of money. My new Martin Logan setup rocks

Service
Value
Shipping
Returns
Quality
Thumbnail of user mackenziec46
1 review
1 helpful vote
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July 18th, 2020

I have not received my iPhone charger. I bought it on April 22. It is July 18? It has been more than 12 weeks.

Thumbnail of user kevinh1215
1 review
0 helpful votes
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January 27th, 2021

They had my order 12. 31. 20. No contact, last email from me 1. 25. 21. Today I'm told its cancelled?!

Tip for consumers:
They sell cheap but in fact never have the stock. Customer service is non existance.

Products used:
I bought from Crutchfield

Service
Value
Shipping
Thumbnail of user johnu297
1 review
0 helpful votes
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December 17th, 2020

Easy to order and better pricing than elsewhere. Delivery was what I expected. No surprises which is great.

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