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How would you rate NatureBox?
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Florida
1 review
0 helpful votes
Follow Renee M.
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Terrible company!
June 16, 2021

I tried Nature Box because the organization I work for sent their employees samples. Make sure you know that this stupid company will charge a $30.00 non-refundable membership fee. Their customer service leaves a lot to be desired and they don't have a working phone.

Date of experience: June 16, 2021
North Carolina
1 review
0 helpful votes
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We thought it would be convenient to have snacks delivered, but their selection is pretty limited. It seems like there are a lot of options, but they are all pretty similar. The 'healthy' snacks were also saltier than most regular chips and pretzels. We're better off just buying healthy snacks at the grocery store. Cheaper and you don't have to be an annual fee.

Date of experience: July 19, 2021
North Carolina
2 reviews
32 helpful votes
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I tried out naturebox along with Graze, not expecting any big difference. I ended up loving naturebox. The snacks were wholesome, hella good tasting, fresh and actually healthy. PLUS they are priced at ~ $1 an ounce vs Graze's ~1.75 an ounce! AND they send out one big box per month containing around 1.25x what graze sends out spaced out between 4 boxes in a month, that's cost efficient and better for the environment.

Date of experience: February 20, 2015
Washington
3 reviews
20 helpful votes
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We Love Nature Box
January 6, 2016

I will admit that when we started out, we received a few snacks that we really didn't like at all, but Nature Box replaced those items in my next order without any trouble at all. Now we have kind of figured out the snacks everyone likes and they are on a rotation. There are some interesting things that you might not find in a grocery store (love the salt and pepper lentil loops and the asiago and cheddar cheese crisps). Yes, you will pay a little more for your snacks, but it's fun to receive the box every month and the snacks taste good.

Date of experience: January 6, 2016
Georgia
1 review
0 helpful votes
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DO NOT SUPPORT THIS BUSINESS!
I placed an order with nature box in excess of $100. When my order arrived it was missing several of the items I ordered. Instead of sending what I ordered, the nature box credited my account for what was not sent. I went back to the website but what I ordered was completely sold out. Nature box refused to refund my money and would only give me store credit to buy something else (that I did not want) from there store. They are frauds and cheats and have no customer service other than text chat. I suppose this is why they have a C rating with the better business bureau. Spend your money elsewhere.

Date of experience: February 4, 2020
California
1 review
1 helpful vote
Follow Kimberly G.
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Do not sign up for this company. They will send you boxes even if you cancel your box. They will change you. I am utterly disappointed and want to warn others about this ridiculous scheme to send you food you do not want and charge you money. It is a total scam.

Date of experience: June 4, 2016
New Jersey
4 reviews
0 helpful votes
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Sneakily Duped an Elderly Disabled War Veteran/Senior into placing an order and then charging him every year for 5 years costing him over $250! SHAMEFUL! He finally caught the charges on his credit card and was able to put a stop to something he had no idea was happening. Had never received any emails letting him know this was what they were doing. I certainly hope KARMA comes back to them for doing this to someone who fought for our country!

Date of experience: September 26, 2023
Florida
1 review
0 helpful votes
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Stubborn
September 14, 2023

I had trouble canceling my subscription and kept receiving charges on my card and more boxes of snacks. Finally…….they cancelled my subscription Last month, I received a 36 dollar charge out of nowhere, and notified my credit card company. Be careful with this company.

Date of experience: September 14, 2023
Alabama
195 reviews
360 helpful votes
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Great snacks.
December 13, 2018

If you want a healthy snack shipped to you without the inconvenience of searching store to store, Naturbox is the place. They shipped you all types of snacks and usually the first box is free, just pay shipping. Try it out.

Date of experience: December 13, 2018
New Hampshire
1 review
0 helpful votes
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Used to Love but quality went down
November 19, 2021

I used to love nature box, and i still do love their cookies and pretzels... my issue is that the quality of their teriyaki beef jerky has plummeted. Its so chewy and tough and not flavorful and tender anymore. Also, do NOT order the Stryve jerky that is on their site. I just got a bag in my order and omg it was the worst thing ive ever tasted. I put it in my mouth, and spit it right out. I was dry heaving. It was literally a bag of waxy fat. I cannot believe anyone would package and send that to a customer. It was so gross!

Date of experience: November 19, 2021
Oklahoma
3 reviews
0 helpful votes
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I love naturebox!
June 30, 2016

I loved how the first box was free! I tried the most appealing snacks and was hooked! The masa crisps are soooo good and I absolutely love the French toast granola. My boyfriend and I love easy snacks and I love that these are healthy, delicious, and have many vegan choices. The interface is easy to use and I love how there are no surprises. I always pick what I want in the box and then it is delivered to me. I highly recommend it!

Date of experience: June 29, 2016
Tennessee
35 reviews
50 helpful votes
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LIARS CHEATERS
June 1, 2016

DO NOT order from this company, they will send all the wrong stuff and charge you for it with no refunds. I was a good customer for over a year, and they only offered me a 10% discount on a whole new subscription after sending me a bunch of stuff that I didn't order! AVOID AVOID AVOID

Date of experience: June 1, 2016
California
3 reviews
7 helpful votes
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They have a great selection of snacks, and an option to let them pick for you if you can't decide. Many levels of delivery as well. Overall, a great subscription!

Date of experience: June 5, 2016
New York
1 review
0 helpful votes
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We compared multiple vendors and felt Naturebox had some of the coolest snacks in the wellness/adaptogen category. We ordered for the whole office and plan on ordering again soon.

Date of experience: May 12, 2021
Idaho
1 review
0 helpful votes
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HORRIBLE company. CC required and account sign up prior to completing order. No after-hours support. Can't cancel membership or adjust orders if you made a mistake. ****CONSUMER BEWARE****

Date of experience: November 3, 2020

Overview

NatureBox has a rating of 2.6 stars from 15 reviews, indicating that most customers are generally dissatisfied with their purchases. NatureBox ranks 14th among Meal Delivery sites.

service
4
value
4
shipping
4
returns
3
quality
4