The 3 trees I ordered were just wonderful! What I failed to realize was that the pistachio trees probably won't do well here. However! With climate change and all and temps rising in this area... I'm keeping my green thumbs crossed!
I ordered 2 Little Gem Trees. Arrival of the same was late but they were in great condition. The packaging was awesome. The soil the trees had was very good soil. I order one 2-3 ft. And one 4-5 ft.
Both trees are thriving and flowers have bloomed so beautifully & fragrantly. Pricing is amazing and does not compare to my local nurseries. Nature Hills's customer service was helpful.
I am thrilled with Nature Hill Nursery and will definitely consider buying from them again.
I ordered quite a few shrubs and perennials this spring from various companies. Nature Hills has consistently sent happy healthy plants. They have a great selection as well. The only reason I didn't give 5 stars is because they are a bit overpriced imo. I will order from them again.
I recently bought a white flowering dogwood tree online from Nature Hills. Really had a great experience. I choose the #5 container and received it in about a week. It arrived in great shape, well packaged in a box with all the instructions needed. The size was 4-5 feet as expected, very nice shape and with buds, as late winter/early spring, around Easter, is the flowering season. I could not be more happy. Although the genes will determine how a tree does in life, this is a great start. The leaves are coming out already and the flowers will follow. For sure, I certainly recommend Nature Hills.
My tree was exceptionally healthy and carefully packaged when I received it. It is showing immediate growth after planting, I will definitely order from Nature Hills Nursery in the future. Beyond my expectations!
White oak tree was a Mothers Day gift from my 16 year old son. Paid a crazy amount of money for it. He works hard for his money and was so looking forward to them planting it together. Tree arrived half dead with a ton of insect damage. Gave it the benefit of a doubt and planted it. It's been two month and not one leaf has grown. Tree is obviously pretty much dead. Probably not even going to bother with customer service as many reviewers say it's a waste of time. I refuse to pay half for another dead tree. This place is a rip-off! Stay away from them.
I spent $616 for 5 seedlings put in #3 gallon containers. I will not purchase from Nature Hills again.
Here is the reponse from Nature HIlls Nursery:
I have been authorized to provide the following 2 options:
$324.88 issued in the form of a gift card so that you may purchase the above requested items or a refund of $324.88 to the card used to place the initial order. Both options are contingent on you removing the review...
Our offer will expire at midnight tonight (4/22/2023). (12 Hours to respond)
Here is my response:
The negative review remains public.
I don't like this nursery. I ordered a plant at about 5 am. By the time they opened (8 am) I had read reviews of NatureHills.com and decided I'd better cancel. I called the minute they opened and they said the order had already been processed so I could take a Gift Card or my money, with ten dollars taken out.
This charge is a very bad business practice. I'll never make the mistake of ordering anything from NatureHills.com again.
We were looking for Bald Cypress Trees and found them on this site. Decided to order after reading many reviews and all the helpful information they offered ( including # sizes of pots) and what that means in terms of size of trees and how thy would appear upon arrival. They were exactly as described, arrived promptly, had detailed and extensive information describing what to do upon arrival and are great looking trees! There was a problem with one of the boxes being beat up a bit and customer service was courteous and helpful as to what we needed to do to insure product was ok. We will definitely order from Nature Hills again. :) Pittsburgh PA
This company does not stand behind their product I bought a $200 granny smith apple tree last fall which did not leaf out this spring in ohio and is a dead stick they have repeatedly ignored my emails even after providing them with pics as they requested do not do business with them
First time I bought tree online and it exceeded my expectation. Tree received in great condition and grow nicely after planting. Follow up with the second buy and and it is still a great experience. Nature Hills does a great job with its packaging and shipping. Looking forward to buy more trees from them.
North Texas has extreme weather. A lot of plants have died in transit on other orders. Texas heat can quickly kill a plant sitting in a truck. We also have occasional cold spells in Autumn. Nature Hills sent healthy plant, no broken branches.
My order for 3 tea olive trees arrived much more quickly than I could have hoped. They are beautiful young trees that were perfectly and creatively packaged to protect them from damage. I can't wait to get them in the ground. Most things grow quickly in Florida, and these trees will make a lovely and fragrant addition to my front yard.
I spent hours trying to locate the ultra perfect Maiden Grasses for my California low water garden. When I finally located them at Nature Hills Nursery, I was thrilled because this variety was so hard to find! I was a bit skeptical ordering eight of them online and I was delighted when they arrived. I could see how carefully they were packed and all they needed was some watering, as expected due to the long distance to my west coast location.
I plan to purchase five large-leafed Birds of Paradise to complement these large graceful grasses- again from Nature Hills. I am so happy to have found this online plant resource!
The plants that arrived looked nothing like the web pictures. They were on death's door on arrival, and did indeed die shortly thereafter. Granted, I ordered them very late in the season, but if they weren't healthy and it was too late to plant, they should have refused the order. The plants also arrived in pretty beaten up boxes. I will not use this vendor again.
I purchased a Tropicana hybrid tea rose and wasn't sure what to expect as it was my first time purchasing a plant online. It shipped from Oregon to Kansas and arrived in pristine condition...very well-packaged! I planted the rose bush on September 6th and was just hoping to establish the plant in the ground prior to the fall weather getting colder, but less than a month later the rose bush has almost doubled in size and actually has several rosebuds about to bloom! I'm very happy with my purchase and plan to buy from Nature Hills again in the future!
Don't order anything from here! We spent hundreds to avoid going into the store with COVID and 2 of our trees died 1-2 weeks after planting. We watered them as needed and had fertilizer stakes in. The other 2 we ordered are fine and we did the same thing to all. Now they are refusing to send us new ones and instead want us to pay for shipping and 50% of the tree! They don't stand behind their products!
I recently ordered a Southern Star Anise in a number 3 pot from Nature Hills. It arrived quickly and in excellent condition, in part due to the heavy duty packaging, The shrub was surprisingly large (over 3 feet) with a well-developed root system. While the price was fairly high, it was commensurate with the quality. Its a case of "you get what you pay for"
I ordered a five-foot tree, and Nature Hills sent one nearly six feet tall. It arrived exactly as predicted, in excellent condition, and is now thriving in its new home. I wish I could send a photo, but my phone is not sufficiently advanced.
Helpful customer service when I called to order tree. Going through first winter this year but hopefully it will not have an issue. If so, I suspect they will be helpful. I did purchase a replacement warranty to guarantee success.
Answer: THEIR website looks awesome! Thought I would pay a little more for better product! Boy was I wrong! A company that charges you if the tree/plant dies is crooked! DO NOT ORDER FROM THIS COMPANY
Answer: We got ahold of customer service with no problem whatsoever
Answer: Its not, emailed over 5 times, called like crazy, and they don't want to help you once you place a order they have your money your not getting it back. Its not like other companies in Nebraska they suck and cheat you!
Answer: Lowes online garden. Great service large selection fast delivery
Answer: Legit I guess just terrible customer service! I will never order from this company again! I still don't have my money back!
Answer: They said they'd wait for more pics of dead trees I received. Must be a scripted moron customer service rep. They send inferior trees and do not do good on them. I learned they are a drop ship company on top of it. Do not believe are positive reviews you see on them. Not real.
Nature Hills Nursery has a rating of 2.3 stars from 314 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nature Hills Nursery most frequently mention customer service, credit card and personal information. Nature Hills Nursery ranks 5th among Plants sites.