Have been a customer of naturesbest for some years, but recently due to research and asking questions, I discovered that some of their products could be construed as less than healthy, namely Cod Liver Oil, Magnesium tablets; I telephoned one of naturesbest nutritionists to ask the simple question "what does the word 'pure' on their cod liver oil liquid actually mean. I was told that the oil is sieved or filtered to remove heavy metals, but in the process vitamins such as retinol and D3 and anything else is filtered out, then just like with breakfast cereal, man made vitamins are inserted, in otherwords a fortified product; this does not sound to myself that they should be using the word 'pure', and as far as their Magnesium-375 product is concerned, I dont think that they should be using Magnesium-Carbonate as the main ingredient as this is essentially chalk as its the main constituent of chalk.
I left a review of both products on the review section for the respective products and the reaction was quite revealing; first I received an email stating that the government allows them, in reference to the magnesium being essentially chalk, then interestingly I received an email from a company called Lamberts, who appears to be the parent company, basically asking whether the review could be 'recalled', I asked what this meant and I am still waiting for a reply to that, but I think it meant removed, I was then Indirectly threatened by a member of Lamberts that I should maybe shop somewhere else and close the account, and that I have left several reviews already, which I had not and pointed out successfully; but more recently I left a review of my experience on trustpilot where naturesbest again were angling to have the review removed by trying to use trustpilot rules, in so much as naturesebest stating that they could not find myself on their system; So I am posting here
Something of what happened.
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