Nearlynatural

Nearly Natural sells silk plants. I purchased a silk flowering anthurium plant from Nearly Natural. I did not open the box upon receiving it since I was going to move. When I did open the box after 5 weeks, I noticed that 3 of the flowers were not properly glued and even missing petals. I called the company 3 times and spoke to representatives (waited over 20 minutes) that informed me that they would not replace the plant since it was more than 30 days since I received it. I tried to speak to a supervisor and each time I was disconnected. I emailed the manager of customer service but did not get a reply.