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Netflix

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Overview

Netflix has a rating of 2.5 stars from 1,822 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Netflix most frequently mention customer service, credit card, and good movies problems. Netflix ranks 2nd among Streaming Movies sites.

  • Service
    270
  • Value
    270
  • Shipping
    110
  • Returns
    113
  • Quality
    254
Positive reviews (last 12 months): 10.2%
Positive
5
Neutral
3
Negative
41
View ratings trends
46
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How would you rate Netflix?
Top Positive Review

“Netflix is my go-to streaming service for its vast library of movies”

Nat G.
3/29/24

Netflix is my go-to streaming service for its vast library of movies, TV shows, and original content. The user-friendly interface makes it easy to discover new favorites, and the personalized recommendations help me find content tailored to my interests. I appreciate the ability to create multiple user profiles for personalized viewing experiences. The monthly subscription fee is well worth the endless hours of entertainment

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Top Critical Review

“Disappointed lately”

Zach P.
9/28/24

I'm disappointed that Netflix has added adds now. This was one of the major draws of a streaming service and now you have to watch adds or pay a premium to not have them. Very annoying. Also, I hate how most of the Netflix originals most of the time are not family friendly. There is often so much foul language and sexual content that the majority of the time, if I see that it is a Netflix original, I just skip over it. Shows don't have to have all of that to be good. Wish they would stop feeling like they have to add more and more of it.

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Reviews (1,822)

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Reviews that mention popular keywords

customer service (80) stranger things (17)
Thumbnail of user mpsbossier
Louisiana
1 review
1 helpful vote
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July 17th, 2023

WIFE AND I USE TO ARGUE OVER WHO WAS PAYING NETFLIX. MUCH TO OUR CHAGRIN, WE BOTH WERE. NOT ONLY THAT, THEY WERE CHARGING ME 2-3 TIMES A MONTH. LOOKED INTO ACCOUNT, WIFE'S PAYMENTS WERE THERE BUT NOT MINE. NETFLIX COULD NOT FIND ANOTHER ACCOUNT ASSOCIATED TO ANY OTHER EMAIL OF MINE. THEY THEN SAID I WAS LYING BECAUSE THEY DONT TAKE ACH PAYMENTS.

Service
Value
Thumbnail of user nicolea1334
North Carolina
3 reviews
2 helpful votes
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May 26th, 2023

The price of their service wasn't even worth it when sharing was possible, and now it they expect every person to pay the full price. This non-password sharing move was the MOST IDIOTIC move they could choose to make.

I strongly suggest everyone to cancel their subscription and move to better and newer platforms!

Goodbye Netflix.

Tip for consumers:
Money hungry company

Service
Value
Shipping
Returns
Quality
Thumbnail of user lorent12
Rhode Island
5 reviews
10 helpful votes
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October 12th, 2015

I used to use Netflix all of the time until they began to deliberately block Linux users from using their service. I researched and discovered that the CEO of Netflix also sits on the Board of Directors of Microsoft. So in typical Microsoft cheating style they deliberately block Linux users (and if they could get by with it they would block Apple users as well). Here is the link: http://www.hackingnetflix.com/2007/03/netflix_ceo_ree.html

Tip for consumers:
Try Hulu or Amazone instead. They are also cheaper than Netflix now.

Service
Value
Quality
Thumbnail of user quintenf4
Belgium
3 reviews
0 helpful votes
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January 18th, 2021

I use to watch just our ordinary national televison and then my friend recommend me to try Netflix. I must say I was skeptical a bit before I bought a subscription, but now three months later I must say I will never watch any other channel for entertainment other then Netflix.

Thumbnail of user olha.pavlyuk.nubip
Sweden
1 review
0 helpful votes
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June 29th, 2023

There are movies on Netflix that insult my nationality (Ukrainian). And they portray us as inferior and an appendage of Russia. I didn't think netflix supported genocide but it turns out to be true.

Service
Value
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Quality
Thumbnail of user trieul2
Cambodia
13 reviews
0 helpful votes
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August 14th, 2023

Netflix has become a full-fledged cinema production company not just a streaming service.
Their TV series and movies nowadays are higher quality than any other Hollywood movie company out there.

Thumbnail of user jasonc65
Washington
3 reviews
2 helpful votes
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March 5th, 2014

Simply awesome. They may not have everything, but there is plenty for a standard-issue layabout like me and more than a productive member of society could ever take in.

Thumbnail of user paiges3
Missouri
20 reviews
14 helpful votes
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March 28th, 2015

To many indie movies not enough selections to choose from and very much over crowed. No bad but i use hulu now it's more updated on shows then netflix is

Thumbnail of user dannyw46
GB
3 reviews
1 helpful vote
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May 19th, 2017

They appear to have removed any 'decent' films and replaced with own brand series and a handful of current hollywood trivia. Has amazon taken the lead?

Thumbnail of user miak15
Poland
3 reviews
1 helpful vote
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August 23rd, 2018

I'm the biggest Netflix fan. They have the widest range of movies and tv shows to choose from, hands down. I never had any technical issues, either. Keep it up!

Thumbnail of user alisah6
Canada
10 reviews
5 helpful votes
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March 9th, 2017

Price is good, programming is excellent, I only wish they could get new releases out faster. Many of the Netflix originals are really high quality shows

Thumbnail of user feliciab31
Tennessee
2 reviews
1 helpful vote
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March 2nd, 2017

I love that Netflix always saves my spot and in between one episode to another they make sure your awake. The fact that we can pick up on a different device is great.

Thumbnail of user elenaw16
GB
3 reviews
0 helpful votes
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August 28th, 2017

Cant wait for another Black Mirror season to come out! Besides - great selection of movies - literally thousands of them available at any time. Amazing :)

Thumbnail of user aw212
California
1 review
5 helpful votes
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July 4th, 2017

Everything is rated 5 stars when in fact most movies are 1 star or below. Terrible. Have to watch trash. Been months and they have not fixed. Cancelling asap

Thumbnail of user sheldonc33
Netherlands
1 review
11 helpful votes
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November 3rd, 2020

My favourite platform to watch the most interesting serials and shows. Not long ago I saw The Haunting of Bly Manor and was so in shock. This serial left a big impression on me.

Thumbnail of user hileyp
RU
44 reviews
190 helpful votes
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April 14th, 2020

The way they handled overflow during quarantine deserves respect. I though there would be no way to continue watching Netflix freely but it turned ok within 24 hours.

Thumbnail of user christopherr63
Illinois
27 reviews
50 helpful votes
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June 16th, 2016

Really happy to see such a large selection of queer movies. I pretty exclusively watch those right now and there are always more for me to try. Big thumbs up.

Thumbnail of user jasonw107
California
10 reviews
3 helpful votes
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March 29th, 2016

Love Netflix@ just wish that they didn't raise their prices! It was more affordable when we could get both the dvd for mail order and the streaming services

Thumbnail of user keiront
New Zealand
2 reviews
0 helpful votes
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October 22nd, 2017

Great selection of movies and TV shows (every series of Blacklist, my favourite) including children's viewing - almost too much choice so we have to start early when planning a Friday or Saturday night movie session at home!

Thumbnail of user michaelac4
Australia
2 reviews
3 helpful votes
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March 29th, 2016

Disgusting what Netflix has done too Australians. We are charged 3x the amount what USA customers do and have hardly any content. You have NOW introduced VPNS so the majority of us are blocked from watching netflix! You should be disgusted and ashamed.

Thumbnail of user crystalb71
Florida
11 reviews
12 helpful votes
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April 25th, 2017

Worth every single cent! Now you can download videos for offline viewing, and my kids all have their own profiles. Kids profiles, so I know they're safe watching without me. Can't complain

Thumbnail of user haleyt11
GB
2 reviews
2 helpful votes
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September 27th, 2018

High quality, good service, what is a normal TV cable.
Netflix is the future.
I love the new changes they have bought for us lately.
10/10 would lose my social life again

Thumbnail of user allya12
Missouri
2 reviews
0 helpful votes
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December 2nd, 2017

Amazing quality, fast, cool, and I have one free month :) Watch series on my phone while I'm on the bus or the subway. Absolutely satisfied! Will continue to use it after trial

Thumbnail of user barbarar2313
Illinois
1 review
3 helpful votes
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October 24th, 2022

Drop subscription last spring due to warm weather and not a lot of TV watching.
Just signed back up and nothing has changed same old movies that was there last fall

Thumbnail of user yesloj
California
3 reviews
4 helpful votes
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July 21st, 2020

The best streaming service. There are a lot of films and series and all of them with subtitles which is also great for me as I do not speak English well.

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