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NetflixReviews 1,825

2.3

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Netflix Reviews Summary

The company has a mixed reputation, with some customers appreciating its extensive library of content and user-friendly interface, which enhances the viewing experience. However, numerous complaints highlight significant dissatisfaction with rising subscription costs, technical issues like slow loading times, and customer service inadequacies. Many users express frustration over billing problems and the perceived decline in content quality, particularly regarding Netflix originals. Overall, while the platform remains popular for its variety, the growing concerns about service reliability and customer support suggest a need for improvement to retain loyal customers.

This summary is generated by AI, based on text from customer reviews

service
281
value
279
shipping
113
returns
118
quality
259

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New York
7 reviews
14 helpful votes
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Get The Popcorn--
November 7, 2017

... and BINGE! From everything including an assortment of comedic and dramatic series; including their award winning titles-- to important documentaries and a yin yang of movies! What's missing? Nothing much-- except their version of a daily/nightly News.

Date of experience: November 6, 2017
Pennsylvania
3 reviews
7 helpful votes
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Netflix sucks
November 5, 2017

Netflix sucks. There are very few movies and tv series that gets an A rating. Taking off good classic tv series and replacing them with gum shows. For example "Glow "about an out of work actress who turn to women's wrestling and "full house reboot" just down right boring.And they took off Quincy & Murder She Wrote. Netflix will loss Marvel Tv series & Star War movies if these shows leave others will follow, the bad part there are only few good shows on Netflix. But they charge me for adding extra people on my account this is how bad they need revenue.

Date of experience: November 5, 2017
Florida
4 reviews
4 helpful votes
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Netflix is a racist
November 2, 2017

Netflix is a racist streaming service and if your African American or black you will be disappointed there is 6 to 7 white movies or shows to one or 2 African American or black shows

Date of experience: November 2, 2017
New Jersey
2 reviews
0 helpful votes
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I heart Netflix!
November 1, 2017

I've had a monthly subscription for years and always happy with movies they have.
I canceled my TV channels cuz it was getting too expensive.

Date of experience: November 1, 2017
Pennsylvania
1 review
0 helpful votes
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Netflix Sucks
November 1, 2017

They always take off the good shows and movies and leave you with a bunch of crappy ones that you've never even heard of.

Date of experience: November 1, 2017
Canada
2 reviews
0 helpful votes
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Can't do without it
November 1, 2017

Netflix has become a part of my daily life. We don't have any cable at home - we just stream shows on Netflix.

Date of experience: November 1, 2017
Pennsylvania
4 reviews
0 helpful votes
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I am so glad to have Netflix. So many shows I have not seen and with Netflix I could catch up on previous seasons. I watched four seasons of Scandal to catch up to watch regularly. I think it is better than any premium channel!

Date of experience: October 26, 2017
Texas
4 reviews
1 helpful vote
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Love it
October 26, 2017

I love the fact they keep adding new shows! Their product is of great quality and I appreciate that they removed the ratings, I've ended up watching things I wouldve never watched if I had seen the star rating. Netflix is a must have service.

Date of experience: October 26, 2017
Arizona
5 reviews
5 helpful votes
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Great videos
October 24, 2017

Okay I must admit I have a habit of watching Orange is the new black in a single day when it drops. I love you guys.

Date of experience: October 24, 2017
California
1 review
0 helpful votes
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Dropped Shows
October 23, 2017

I am a long time subscriber and have used Watch Instantly for years. But whenever I have added to my queue a long running TV show, I have never been able to watch episodes from beginning to end because Netflix drops the show long before I have finished.The latest TV show just dropped by Netflix was Bones, but this has happened with numerous long running shows such as the original Law And Order which I will never be able to watch completely.

Date of experience: October 23, 2017
GB
5 reviews
5 helpful votes
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Not bad
October 23, 2017

Pros of Netflix:
Does not cost much a month
A fair selection of films and series
No advert breaks

Cons of Netflix
If you watch it daily you will run out of films
Its not all good

Date of experience: October 23, 2017
New Zealand
2 reviews
0 helpful votes
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Netflix is great for us
October 22, 2017

Great selection of movies and TV shows (every series of Blacklist, my favourite) including children's viewing - almost too much choice so we have to start early when planning a Friday or Saturday night movie session at home!

Date of experience: October 22, 2017
North Carolina
3 reviews
1 helpful vote
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Movie time
October 22, 2017

When I get time to watch a movie, I know where to locate one. Netflix is always on time. Have what I want. And I watch on my schedule. No problems with delays. Excellent service

Date of experience: October 22, 2017
Illinois
1 review
0 helpful votes
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More often than not selections are posted with very long wait, short wait. Do you have them? I am hooked on Ray Donovan. SE2 very long wait W T F?

Date of experience: October 21, 2017
France
1 review
0 helpful votes
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I canceled my pay TV subscription and switched to Netflix. I don't miss a thing. Very good original productions. Recommended.

Date of experience: October 19, 2017
Arkansas
2 reviews
0 helpful votes
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Love!
October 20, 2017

Netflix is by far the best subscription TV service. Everyone in my household uses Netflix, it is very family friendly. Highly recommend!

Date of experience: October 18, 2017
Tennessee
2 reviews
0 helpful votes
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Need to be entertained. Try Netflix and see multiple types of great movies. Want to know about various people, just watch the multiple documentaries.

Date of experience: October 18, 2017
India
5 reviews
0 helpful votes
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The best streaming service currently available. The only one it competes with to me is Hulu, and Netflix's UI, customer support, and pricing (not to mention lack of constant ads) leave Hulu in the dust. Hulu may have some TV shows that Netflix decided to get rid of, which, to be honest is why I still have it. But Netflix is the superior streaming service. If I didn't receive Hulu for free, I would definitely subscribe solely to Netflix.

Date of experience: October 17, 2017
New York
1 review
0 helpful votes
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Its ok
October 17, 2017

The app is ok but it really dont have anything good on it n the same movies that they have xomes out on the tv or movies

Date of experience: October 17, 2017
California
5 reviews
10 helpful votes
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Okay add on
October 17, 2017

I've cut the cord and find this a shaky value. I subscribe to Hulu, HBO, Amazon Prime, and Netflix. The ONLY reason I keep Netflix is for the ability to download for view offline for the times I have no internet service.

Date of experience: October 16, 2017