business logo of Netflix
How would you rate Netflix?
grey star
grey star
grey star
grey star
grey star
GB
3 reviews
0 helpful votes
Follow Elena W.
Unfollow Elena W.
Send Message
Share Review
Report Review

Amazing
August 28, 2017

Cant wait for another Black Mirror season to come out! Besides - great selection of movies - literally thousands of them available at any time. Amazing :)

Date of experience: August 28, 2017
New Zealand
2 reviews
0 helpful votes
Follow Keiron T.
Unfollow Keiron T.
Send Message
Share Review
Report Review

Netflix is great for us
October 22, 2017

Great selection of movies and TV shows (every series of Blacklist, my favourite) including children's viewing - almost too much choice so we have to start early when planning a Friday or Saturday night movie session at home!

Date of experience: October 22, 2017
California
10 reviews
3 helpful votes
Follow Jason W.
Unfollow Jason W.
Send Message
Share Review
Report Review

Excellent!
March 29, 2016

Love Netflix@ just wish that they didn't raise their prices! It was more affordable when we could get both the dvd for mail order and the streaming services

Date of experience: March 28, 2016
RU
44 reviews
190 helpful votes
Follow Hiley P.
Unfollow Hiley P.
Send Message
Share Review
Report Review

Keep going!
April 14, 2020

The way they handled overflow during quarantine deserves respect. I though there would be no way to continue watching Netflix freely but it turned ok within 24 hours.

Date of experience: April 14, 2020
Netherlands
1 review
11 helpful votes
Follow Sheldon C.
Unfollow Sheldon C.
Send Message
Share Review
Report Review

My favourite platform to watch the most interesting serials and shows. Not long ago I saw The Haunting of Bly Manor and was so in shock. This serial left a big impression on me.

Date of experience: November 3, 2020
Sweden
1 review
0 helpful votes
Follow Olalal P.
Unfollow Olalal P.
Send Message
Share Review
Report Review

There are movies on Netflix that insult my nationality (Ukrainian). And they portray us as inferior and an appendage of Russia. I didn't think netflix supported genocide but it turns out to be true.

Date of experience: June 29, 2023
Missouri
20 reviews
14 helpful votes
Follow Paige S.
Unfollow Paige S.
Send Message
Share Review
Report Review

To many indie movies not enough selections to choose from and very much over crowed. No bad but i use hulu now it's more updated on shows then netflix is

Date of experience: March 28, 2015
California
1 review
5 helpful votes
Follow A w.
Unfollow A w.
Send Message
Share Review
Report Review

5 star movies?
July 4, 2017

Everything is rated 5 stars when in fact most movies are 1 star or below. Terrible. Have to watch trash. Been months and they have not fixed. Cancelling asap

Date of experience: July 4, 2017
Canada
10 reviews
5 helpful votes
Follow Alisa H.
Unfollow Alisa H.
Send Message
Share Review
Report Review

Price is good, programming is excellent, I only wish they could get new releases out faster. Many of the Netflix originals are really high quality shows

Date of experience: March 9, 2017
Tennessee
2 reviews
1 helpful vote
Follow Felicia B.
Unfollow Felicia B.
Send Message
Share Review
Report Review

I love that Netflix always saves my spot and in between one episode to another they make sure your awake. The fact that we can pick up on a different device is great.

Date of experience: March 1, 2017
Illinois
27 reviews
50 helpful votes
Follow Christopher R.
Unfollow Christopher R.
Send Message
Share Review
Report Review

Good LGBTQ Options!
June 16, 2016

Really happy to see such a large selection of queer movies. I pretty exclusively watch those right now and there are always more for me to try. Big thumbs up.

Date of experience: June 15, 2016
Florida
3 reviews
1 helpful vote
Follow Marianne J.
Unfollow Marianne J.
Send Message
Share Review
Report Review

Netflix have become just enjoying, their new release are old. Now they add stories from hollywood that have been released townsend times on youtube...

Date of experience: October 8, 2023
Florida
11 reviews
12 helpful votes
Follow Crystal B.
Unfollow Crystal B.
Send Message
Share Review
Report Review

Love this company
April 25, 2017

Worth every single cent! Now you can download videos for offline viewing, and my kids all have their own profiles. Kids profiles, so I know they're safe watching without me. Can't complain

Date of experience: April 25, 2017
GB
2 reviews
2 helpful votes
Follow Haley T.
Unfollow Haley T.
Send Message
Share Review
Report Review

High quality, good service, what is a normal TV cable.
Netflix is the future.
I love the new changes they have bought for us lately.
10/10 would lose my social life again

Date of experience: September 27, 2018
Australia
2 reviews
3 helpful votes
Follow Michaela C.
Unfollow Michaela C.
Send Message
Share Review
Report Review

Disgusting what Netflix has done too Australians. We are charged 3x the amount what USA customers do and have hardly any content. You have NOW introduced VPNS so the majority of us are blocked from watching netflix! You should be disgusted and ashamed.

Date of experience: March 29, 2016
Missouri
2 reviews
0 helpful votes
Follow Ally A.
Unfollow Ally A.
Send Message
Share Review
Report Review

Amazing quality, fast, cool, and I have one free month :) Watch series on my phone while I'm on the bus or the subway. Absolutely satisfied! Will continue to use it after trial

Date of experience: November 30, 2017
New Jersey
5 reviews
49 helpful votes
Follow Amanda J.
Unfollow Amanda J.
Send Message
Share Review
Report Review

A+ Always
October 28, 2016

WHat's not to love about Netflix? It is affordable, lots of choices, and customer service goes above and beyond to exceed expectations. I just wish their selection would update more often!

Date of experience: October 25, 2016
Denmark
2 reviews
315 helpful votes
Follow Rowie M.
Unfollow Rowie M.
Send Message
Share Review
Report Review

Value for money
May 5, 2020

At a very small price, I have watched some quality originals on Netflix which include Tiger King. Also nice that they have content for my small babies as well. Good one

Date of experience: May 5, 2020
California
3 reviews
4 helpful votes
Follow Yeslo J.
Unfollow Yeslo J.
Send Message
Share Review
Report Review

Best service
July 21, 2020

The best streaming service. There are a lot of films and series and all of them with subtitles which is also great for me as I do not speak English well.

Date of experience: July 21, 2020
Illinois
1 review
3 helpful votes
Follow Barbara R.
Unfollow Barbara R.
Send Message
Share Review
Report Review

Same Ol'
October 24, 2022

Drop subscription last spring due to warm weather and not a lot of TV watching.
Just signed back up and nothing has changed same old movies that was there last fall

Date of experience: October 24, 2022

Overview

The company has a mixed reputation, with some customers appreciating its extensive library of content and user-friendly interface, which enhances the viewing experience. However, numerous complaints highlight significant dissatisfaction with rising subscription costs, technical issues like slow loading times, and customer service inadequacies. Many users express frustration over billing problems and the perceived decline in content quality, particularly regarding Netflix originals. Overall, while the platform remains popular for its variety, the growing concerns about service reliability and customer support suggest a need for improvement to retain loyal customers.

This summary is generated by AI, based on text from customer reviews

service
278
value
277
shipping
113
returns
117
quality
258
+46