Netflix

Netflix is the most expensive streaming service and it's not even that great. Now they have added you can no longer share in other households even though we have a premium account. It's trash!

I have been a member since 2001. For months now, my returned dvds are received by Netflix but the next dvds in my queue (400+ titles) do not get shipped out promptly like they used to. I constantly see the message informing me that the next dvd will be shipped out as soon as possible. So instead of shipping another dvd the same day, there is a delay of one to two business days. When I first called customer service, I was told that the delay is a rare occurrence and not to be concerned. However, now it's happening week after week and I get different answers when I inquire. I used to be able to watch four dvds per week on my 2-dvd plan; now I'm lucky to be able to watch two.
Another issue I have is the availability of newer titles. For example, I have been waiting for "Allied" since last November and for "Fences" since last December. Delays of eights months and counting are ridiculous. Could Netflix be purposely causing all these delays to reduce postal expense or perhaps in hopes of increasing their streaming only subscriptions -- or both?

I wanted to love Netflix - it's so easy. I put my account on hold quite a while ago because I rarely watched the DVDs I ordered right away (maybe 1 a month) and rarely used the junk streaming content - I thought I might get wistful for crap movies and shows and I'd spent so much time feeding their ratings machine, but I didn't. I logged in and canceled my account, sad for the lost ratings. I noticed a charge on my online credit card statement recently and investigated - they had reactivated my account three months ago (yeah yeah, I should be more vigilant with the statements, whatever). When I called, Tayvon said he could only authorize one month of credit but could see I hadn't used it since I placed the hold. I asked to escalate, he put me on hold then offered to give two months credit because his supervisor was busy. He told me I could call my bank and dispute the third charge (likely a policy because AMEX will eat a small charge rather than go to the trouble to dispute it). Ick.

Keep hiring these nasty foreigners to run your call center! Watch your business slowly disappear! Indian was nasty as can be then hung up on me!

I've been using Netflix more than 1 year and so for have nothing to complaint about. No ads, a variety of movies and series. Maybe the only one cons I could recall is the lack of classic movies.

Been using this site for years, and I love the fact that there are literally thousands of movies on demand for a low monthly rate! Plus many TV shows to watch whenever you wish, and they add new ones all the time. There is a wait for new releases, but 8 bucks a month is worth it.

I kinda wish they still had their contract with showtime and sony though. They lost a lot of good shows and movies when they let those two drop off. I also wish all the movies you can get on DVD could also be streamed. My only problem with them is that they charge twice as much to obtain DVD's as they do to stream. I wish they'd go back to the old prices or at least add their DVD selection to streaming. I also wish they would let you stream more then two devices at one time. If you can have up to five devices, you should be able to stream those five devices if its your wish.

Other then that, this site is awesome and I don't even use cable or buy DVD's anymore! It saves on space in my house as well as money just to watch netflix and hulu.

Every month Netflixs is requesting a new email address because they are posting the payments to the wrong account They promise a discount on your next time billing yet they take the full amounts and still post to the wrong account. My kids enjoy the service when they can watch my payment was taken on the 10th of November and turned off on the 22nd of November 12days later they have the most incompetent billing department. And they take no responsibility. Irresponsible unconsiderate company out there I would rather go back to cable then play these games every month. I see why firesticks are so popular wow!