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NetflixReviews 1,825

2.3

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Netflix Reviews Summary

The company has a mixed reputation, with some customers appreciating its extensive library of content and user-friendly interface, which enhances the viewing experience. However, numerous complaints highlight significant dissatisfaction with rising subscription costs, technical issues like slow loading times, and customer service inadequacies. Many users express frustration over billing problems and the perceived decline in content quality, particularly regarding Netflix originals. Overall, while the platform remains popular for its variety, the growing concerns about service reliability and customer support suggest a need for improvement to retain loyal customers.

This summary is generated by AI, based on text from customer reviews

service
281
value
279
shipping
113
returns
118
quality
259

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New Jersey
5 reviews
1 helpful vote
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I recently watched a few original titles and have to say that I think Netflix will take over the movie production world. Between stranger things and daredevil I have thoroughly enjoyed the ability to watch things on their service that I can't elsewhere. Binge watching to the max!

Date of experience: March 31, 2017
Canada
7 reviews
2 helpful votes
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So much stuff not on the Canadian version it is improving though just got the us version of shameless so happy about that oh and the fighter but back to my point Canada should be on the same page as us just saying

Date of experience: March 30, 2017
Florida
2 reviews
7 helpful votes
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Netflix content is abysmal. Most of their content consists of a lame collection of documentaries, C grade movies or 25 year old B grade movies peppered throughout multiple categories like "Recently added", "Trending Now", "New Releases", and "Popular on Netflix". You're likely to see the same movie listed in each of these categories. Did I mention a significant portion of these movies are foreign and require reading the movie!. Netflix is mostly about expanding its business globally and providing the lowest level of content required to maintain its subscription base.

Aside from the lousy value to its customers, I believe its competitors will put this dog under.

Date of experience: March 28, 2017
California
1 review
1 helpful vote
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Netflix
March 28, 2017

I like Netflix for the most part. The only thing is that it doesn't work half the time! I pay for a month of service and half the time I get a message saying cannot play this title at this time. I understand it's cheap but should I have to pay for 30 days and get 10?

Date of experience: March 28, 2017
Mississippi
4 reviews
30 helpful votes
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If im paying!
March 28, 2017

Why does time run out on things you show! If im paying for this service then I should be able to watch anything and it shouldn't leave. Don't you know people have old favs they turn to on rough days. So that docks you 1 star, however shows like fuller house, and the Santa Clarita diet get you 4 stars keep on hitting them out of the park and I will quit buying dish

Date of experience: March 28, 2017
New Jersey
2 reviews
5 helpful votes
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Excellent
March 28, 2017

Love it, always new and fresh content. Would love if you can add some of the old classics to the program.

Date of experience: March 28, 2017
New Jersey
7 reviews
0 helpful votes
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I love Netflix but...
March 27, 2017

I do love Netflix and the convenience it provides... I just wish once a movie or TV series was available, it would stay that way. I got all the way to the last season of an older show, only to find out they removed it before I could finish it. But it's still worth the price in my book.

Date of experience: March 27, 2017
Florida
1 review
0 helpful votes
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I forgot I had a Netflix account until I saw it pop up in my bank statement. I gave it another look and found there wasnt much there to rationalize the monthly payments. Almost an instant cancel A few forums and articles mentioned a suspiciously affordable but legitimate SelectTV (https://goo.gl/YCyy34), which seemed to have more than enough to suit my modest appetite for entertainment. For a casual viewer like me not looking to spend much I've found its practically perfect. Even enthusiasts should find it has plenty of options. I still havent tried Hulu or Amazon, but I see no reason to at this point.

Date of experience: March 27, 2017
Florida
2 reviews
4 helpful votes
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Netflix is "alright"
March 26, 2017

I still think their selection is too narrow. If they added more movies it would be better. It's always the same kind of stuff and new stuff I rarely recognize.

Date of experience: March 25, 2017
Malta
2 reviews
0 helpful votes
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Not bad
March 23, 2017

Well, it is a good thing to spend the time. But content not always suitable for me. And I don't have possibility to stop it for a while. But as I said - really not bad.

Date of experience: March 23, 2017
Germany
2 reviews
0 helpful votes
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Evenings.
March 19, 2017

One of my favourite ways to spend evenings when I got no other plans to go out and just stay at home enjoying my favorite shows. Lots of shows always available and a great service that proved its greatness over the time!

Date of experience: March 18, 2017
Florida
4 reviews
2 helpful votes
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Need more shows
March 19, 2017

They need more recent shows for the price. I can see most of their stuff ondemand with comcast or on regular tv.

Date of experience: March 18, 2017
Florida
3 reviews
2 helpful votes
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Excellent site :)
March 17, 2017

Sharing is caring, they havent changed. I share with 2 of my family members. I was told they were going to revoke that but was happy to hear they are keeping as is

Date of experience: March 17, 2017
New York
8 reviews
15 helpful votes
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Love the price and the shows. So far... good experience. I would recommend Netflix...

Date of experience: March 17, 2017
North Carolina
2 reviews
1 helpful vote
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I enjoy watching Netflix a lot. However many titles are missing and they should update their content more often. They are however good pricing and service.

Date of experience: March 16, 2017
South Carolina
7 reviews
31 helpful votes
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Addict
March 16, 2017

Completely and utterly obsessed with Netflix's original programming. I have yet to watch a series I didn't enjoy. The price is great, and selection is huge. Netflix is my longest relationship.

Date of experience: March 16, 2017
California
2 reviews
6 helpful votes
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I love Netflix, but seriously... guys... have more varieties of movies to choose from. I don't like the sneaky tactic (?) of just changing the movie poster every month to make it look different. Bring more awesome movies online please.

Date of experience: March 15, 2017
Australia
2 reviews
0 helpful votes
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Love them
March 15, 2017

Never thought TV series good be so amazing- I use them and also my kids and friends - it opened up a new genre of TV I never realized exist

Date of experience: March 15, 2017
Honduras
2 reviews
2 helpful votes
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Thanks Netfilx
March 14, 2017

Great app, i enjoy using netflix they offer alot of great movies, whether they are new or old. They have alot of classic movies and new movies. Their hot picks are really great and also their Tv series too. I love watching That 70's Show, Sons Of Anarchy, Two And Half Man, Breaking Bad and Heroes. For only $8 dollars monthly you get great delas

Date of experience: March 14, 2017
Turkiye
4 reviews
7 helpful votes
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This was what I wanted for years, I can watch whatever I like for a small amount of fee, thanks to your platform

Date of experience: March 14, 2017