business logo of Netflix

NetflixReviews 1,825

2.3

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Netflix?
grey star
grey star
grey star
grey star
grey star

Netflix Reviews Summary

The company has a mixed reputation, with some customers appreciating its extensive library of content and user-friendly interface, which enhances the viewing experience. However, numerous complaints highlight significant dissatisfaction with rising subscription costs, technical issues like slow loading times, and customer service inadequacies. Many users express frustration over billing problems and the perceived decline in content quality, particularly regarding Netflix originals. Overall, while the platform remains popular for its variety, the growing concerns about service reliability and customer support suggest a need for improvement to retain loyal customers.

This summary is generated by AI, based on text from customer reviews

service
281
value
279
shipping
113
returns
118
quality
259

We monitor reviews for authenticity

Turkiye
2 reviews
0 helpful votes
Follow Leila J.
Unfollow Leila J.
Share Review
Report Review

Nice service
September 5, 2021

Love this streaming service, quite cheap price for the good quality films and serials. There is always something new to watch and watch it with subtitles and in such a way improve your language. Recently I have watched the serial "LaInnocente" - an awesome Spanish thriller, recommended for everyone.

Date of experience: September 5, 2021
Oregon
1 review
0 helpful votes
Follow Shaila J.
Unfollow Shaila J.
Share Review
Report Review

I signed up for Netflix over a year ago. There are a lot of films, TV series and programs, including those with different professional translations, and as a result, you can tighten up or start learning the language with the help of subtitles. I watch many new items here. Great Netflix thing. The picture quality and sound are great. I recommend!

Date of experience: August 14, 2021
France
1 review
3 helpful votes
Follow Lee R.
Unfollow Lee R.
Share Review
Report Review

Used to be great but totally woke now. If your not black, female or trans you won't get on any new shows. Absolutely pathetic
Go woke, you'll go broke
I'll be closing my account

Date of experience: August 12, 2021
India
6 reviews
1 helpful vote
Follow Aden K.
Unfollow Aden K.
Share Review
Report Review

Lot of great content
August 5, 2021

This platform has so many series, movies in various language. They also provide very affordable plans. We can use it as mobile application as well as web application.

Date of experience: August 5, 2021
Kenya
1 review
1 helpful vote
Follow Skyler F.
Unfollow Skyler F.
Share Review
Report Review

Not worth it.
July 28, 2021

Same programs and films very rarely updates, spend most of the time looking at the load screen and it isn't my Internet as everything else works fine. Definitely not worth what they are charging.

Date of experience: July 28, 2021
California
3 reviews
1 helpful vote
Follow Hillary L.
Unfollow Hillary L.
Share Review
Report Review

Love it
July 23, 2021

It's probably the best service out there. I started using it at the beginning of this year and I don't understand why I didn't do it earlier. Good quality, a wide variety of films and series. I actually think I watch Netflix every day since I bought it :)

Date of experience: July 22, 2021
India
2 reviews
0 helpful votes
Follow Rubi K.
Unfollow Rubi K.
Share Review
Report Review

Best Service
July 19, 2021

I recently had got stuck on my payment update, my payment was done but I was not able to subscribe to Netflix i. E I was not able to watch movies etc. but as I got contacted with Netflix support they instantly helped me and solved my issue within a day. Thanks to Netflix and keep bringing up new thrilling Movies.

Date of experience: July 19, 2021
Virginia
2 reviews
1 helpful vote
Follow Leila O.
Unfollow Leila O.
Share Review
Report Review

I have used the free trial period of this stream channel and now cannot imagine my evening without Netflix. Awesome service, who says that it is expensive, just forget that the price for similar stream services nearly similar or even higher. Love the opportunity to watch films in good quality and insert subtitles the opportunity which will be useful for those who want to study language and try this in the movies. Love that I can switch the subscription to more than one device.

Date of experience: July 12, 2021
Virginia
1 review
0 helpful votes
Follow Amanda O.
Unfollow Amanda O.
Share Review
Report Review

I really like that Netflix does not have to buy content separately or upgrade a subscription (like many online cinemas) to watch something new or hype. Those. No matter which subscription you choose, the content will be the same everywhere. You can use it from your phone, computer, tablet, and Smart TV. The apps are well optimized for different devices. If you scroll down, then Netflix offers a bunch of collections for different genres. In addition, it offers to watch what has already begun, or revise what has already finished. Can also personally recommend something based on my views.
I definitely recommend you try this service. Moreover, there is a free trial period, during which you yourself will understand whether you want to use it constantly.

Date of experience: July 6, 2021
Kenya
1 review
1 helpful vote
Follow Eddie J.
Unfollow Eddie J.
Share Review
Report Review

Love netlix
June 24, 2021

The $10 is totally worth it, has a variety of movies and you can share the log ins with family and friends. Better than most of the streaming services online.

Date of experience: June 24, 2021
California
4 reviews
11 helpful votes
Follow jerry d.
Unfollow jerry d.
Share Review
Report Review

I cancelled
June 21, 2021

Netflix as they are extremely slow sending new releases and I was filling my queue with movies I wasn't particularly interested in. Waiting 4 months and more for new movies is unacceptable to me,, So I cancelled- I was still charged for the month... movies stopped coming... and like with other subscriptions( one-) that I cancelled I expected a refund for the weeks I wasn't served. Nope, plus my "Cancellation is Pending" What? This is my choice, not yours to pend.

Date of experience: June 21, 2021
Washington
1 review
2 helpful votes
Follow Cynthia S.
Unfollow Cynthia S.
Share Review
Report Review

Netflix shows the same movies so I started nine watching until I had to keep hitting the remote to continue watching a show. I watched all seasons of shameless without having to worry about pushing a button. Then 1 day it came back and it's worse. Every time I push a button I'm still asked directly after, are you still watching. I feel that if I'm paying for it why can't I remove that. The way they say to remove it still leaves you having to push a button but more often. They said they were going to give customers the option but that was in 2020. I could understand if this came on at night when people are usually sleeping but then again I would still like the option. I only keep this because my other likes it. I want to cancel it. I prefer to look at other channels on roku. I get more of a variety and not the same movies that were taken off and put back on as new shortly after that. I can go to free movies and see new movies before they even show on Netflix as well as TV shows. Hope this helps.

Date of experience: June 17, 2021
District of Columbia
2 reviews
33 helpful votes
Follow Josiah W.
Unfollow Josiah W.
Share Review
Report Review

The streaming service itself works almost flawelessly.The major problem is that they keep removing/replacing the shows that have already won viewers' hearts. I understand it all comes down to the underlying contract agreements, but it is disheartening o wake up one morning syked to binge on a show, only to discover it's been dropped.

Date of experience: June 10, 2021
India
17 reviews
9 helpful votes
Follow Precious M.
Unfollow Precious M.
Share Review
Report Review

Netflix is a fantastic TV program and web series platform with a wide range of appealing programs and series ranging from action to romance. There is a slew of web series and movies to choose from. Horror series are my favorites. The content is of exceptional quality, and you will become addicted to viewing the next section of each episode.

Date of experience: June 2, 2021
Australia
72 reviews
28 helpful votes
Follow hooded e.
Unfollow hooded e.
Share Review
Report Review

Netflix Review
May 30, 2021

Such a great collection of TV shows and Movies - I love that you can also download them to watch offline, and everything comes with subtitles too! You're able to access a wide variety of shows and movies for around $10-$15 a month depending on your subscription, which honestly is such a bargain.

Date of experience: May 29, 2021
France
2 reviews
4 helpful votes
Follow William S.
Unfollow William S.
Share Review
Report Review

Not bad
April 30, 2021

-excellent selection of TV shows
-low prices
-beautiful design
Unfortunately, I`d like to say that there are many films and TV shows without English translation

Date of experience: April 29, 2021
Turkiye
2 reviews
1 helpful vote
Follow Jeff K.
Unfollow Jeff K.
Share Review
Report Review

Cool
April 26, 2021

I signed up for Netflix over a year ago. There are a lot of films, TV series and programs, including those with different professional translations. I watch many new items here. And I watch most of the popular TV shows here faster, and in better quality than anywhere else, plus I am very pleased with the user-friendly interface

Date of experience: April 25, 2021
Philippines
14 reviews
23 helpful votes
Follow Lynx S.
Unfollow Lynx S.
Share Review
Report Review

Good service
April 7, 2021

I've been using Netflix for a year and the service is somewhat good enough for streaming with a stable internet connection. Most of the shows and movies are there which you can generally close the movie and still takes you where you left off.

Date of experience: April 7, 2021
Canada
1 review
0 helpful votes
Follow Cheryl M.
Unfollow Cheryl M.
Share Review
Report Review

Stop asking if I'm still watching. If I wasn't I'd have turned it off. Amazon prime doesn't Harass ppl that way!

Date of experience: April 4, 2021
Colorado
4 reviews
0 helpful votes
Follow Elvis W.
Unfollow Elvis W.
Share Review
Report Review

What would I do without netflix? Tons of movies and tv series! Great original content! There is always something new to watch!

Date of experience: March 19, 2021