• Newair

Newair

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Thumbnail of user sarahb3381
1 review
0 helpful votes
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October 17th, 2023
Verified purchase

I have called and called emailed and emailed...
This company does NOT stand behind their products. I had a unit that was less than 1 year old (I also purchased the Extended 1 year warranty), it did not cool the room even tho we bought a bigger unit than the square footage required. I called, they said cut the chord we will send you a refund check... I have called and called emailed and emailed every time i am told the check is coming...
I've been calling and emailing since August of last year! I have emails to prove it. This company is NOT trustworthy, they DONOT stand behind their products.

Tip for consumers:
This company does NOT stand behind their products. They Donot honor their 12 month warranty NOR do they honor any additional purchased warranties.

Products used:
Portable Air Conditioner

Service
Value
Returns
Quality
Thumbnail of user karik99
1 review
0 helpful votes
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May 14th, 2022

Paid for a portable room AC. They called to "verify" purchase. Money was already pulled from account. Said if I Didn't provide it then the order would be canceled and the money would be refunded within four days hours. The money was never refunded never received any sort of AC. And cannot contact any representative. I am going to the Better Business Bureau.

Tip for consumers:
DO NOT PURCHASE FROM HERE

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