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New Directions Aromatics is an awesome company with great customer service.
I did have an issue in the past but it was taken care of and I'm once again a happy customer.
Love their products and have been using them for over 6 years now!
Don't hesitate to order from them!
Tip for consumers:
Ask for expiration dates before ordering!
Products used:
Essential oil, barrier oils, creams, clays, lip balm scents and containers.
I have been ordering from this company for almost a year now and have been very pleased with the pricing, customer service, and delivery time. The website is awesome and easy to use. My favorite place for ordering bath & body ingredients.
This company takes your money but delivers nothing. Just try to contact them, no one answers phone or emails. Beware!
Tip for consumers:
The order online just says pending. No phone calls are answered, they ask you to leave a message but nobody gets back to you. Emails are never answered. I looked further and this is now happening to many people as shown when you look up reviews of this company. So beware before placing an order with them!
Products used:
I ordered 3 different products and had high hopes for this connection that seem great at first. But all they did was to take my money and never shipped anything.
Gain trust and grow your business with customer reviews.
New Directions Aromatics is the leading supplier of high-quality organic essential oils and raw materials for the health, beauty, and wellness sectors. With over 800 products, 400 varieties of pure essential oils, fragrant oils, and carrier oils, we have become the preferred supplier of many leading brand-name manufacturers. New Directions Aromatics is recognized as the world's largest supplier of Lavender essential oil, and is also a well-known supplier of Botanical Extracts, Butters, Candle Waxes, Clays, Mineral Salts, Muds, Soap & Cosmetic Bases. Reach us at 1-800-246-7817 if you are looking to purchase our natural products at competitive wholesale prices!
Visit our website for complete selection of organic essential oils, soap bases, spa clays, salts, muds & seaweed for spas, absolute oils, carrier oils, and cosmetic bases.
Established in 1997, New Directions Aromatics Inc. Is a leading wholesale supplier of 100% pure Essential Oils, Natural Raw Materials and Specialty Packaging. Beginning with only a handful of distilleries, we presently source directly from ethical producers in all six continents.
Through on-going relationships with leading suppliers all over the world, we can offer the most competitive wholesale prices. We have combined the purchasing power of all our global locations to negotiate high-volume contracts that allow us to pass on substantial savings to our customers, as well as offer special pricing for bulk orders.
With an unwavering commitment to offer the highest quality products, we firmly believe Quality Assurance is of utmost importance. We relentlessly work towards improving our operations to meet and exceed the latest industry standards; The International Organization of Standardization (ISO 9001:2015 certification) is further validation of the importance we place on Quality Control.
In keeping with our desire for excellence, New Directions Aromatics is a certified Organic, Kosher and Vegan facility. Our two facilities totalling over 75,000 square feet are also equipped with a laboratory using state-of-the-art gas chromatography to rigorously test the veracity of the purity and potency of our sourced oils. This ensures that our customers are supplied with superior products at all times. We understand it is imperative that meticulous tests, documentation and certifications are supplied for every product in our portfolio. Hence, SDS, Specifications and Certificate of Analysis are all available on our website.
