This site made me believe I was paying an application fee for a puppy to a breeder. Yet the breeder does not participate in next days pets application fee. It's a total scam. They stole $25 from me and when I try to contact them, they are completely unprofessional. Do not work through this site! The application fee goes to absolutely nothing, other then their pretty little pockets. Will report to bbb.
If the website is going to be called NEXT DAY pets, I expected some sort of response. I sent 2 emails to breeders, spent $50 (not $25, the website double charged us) to fill out one application, and paid the $6 to upgrade my account. None of the money I spent seems to have any difference in response times, or likeliness to get the puppy you actually want. I'm very disappointed. Do NOT spend your money or waste your time looking for dogs here.
I highly advise you not to use this site or support their breeders. My puppy came with intestinal parasites, ear mites and kennel cough. The breeders health agreement states that none if theses issues are covered. The breeder after I stopped payment and lost my case paid for some of my cost but wanted to be clear that normally she does not cover these cost. I will never buy from this site again. My first dog was purchased on Puppyspot and I should have gone to them again. It's absolutely ashame what people think is ok. My puppy is still listed as available two weeks later for less money.
Michale Barnett from Perfect Puppies in Joplin, Missouri has been advertising puppies for sale as being AKC registered. They're far from perfect. On his FB page, people are complaining that the breeder never sends registration papers and refuses to answer calls, texts, and emails. I was supposed to get a fully registered GSD puppy and got a mixed breed, it turns out. I paid over $1000 for that dog. No paperwork, and wasn't even purebred. One woman says the same breeder sent her a puppy chock full of health issues. Do not buy from this puppy mill! It's a huge scam! And the moral of the tale is don't buy dogs online.
I purchased their service in January. Paid a one-time $25 fee and &5.95 to connect with a specific breeder. Found out today they have been charging me $5/ 2 weeks for some other service I don't recall signing up for. Additionally, these charges don't appear in my Nextdaypets.com account, but only in my credit card statements. I called to ask for a refund but got rejected, they said it was in the fine print of the payment agreement. Karen was very rude.
Update after Website's response:
I didn't "opt" to upgrade anything. After reading all the horrible reviews on this website and the better business bureau complaints (more than 25), it appears that the "upgrade" is in the fine print which is legal but sleezy. I didn; t get an email then or any sort of reminder in the following 5 months. Usually respectable companies send reminders of charges or payments posted to accounts, obviously this website is not. In their response they state "User accounts do not show applications or puppy match profiles." Why? Is this part of the scam to not show people what they are paying for?. Lastly, the customer support agent WAS NOT KIND. She was condescending, rude, constantly interrupted me, and refused to hear me out. I consent to share the audio of the phone call to show the world so don't say she was kind. I called her a "Karen" because anyone reading this review will understand what I mean by it. Again, a garbage business model. They scam thousands of people and make millions off this $5 biweekly charge, BE CAREFUL!
The customer called our Customer Support today inquiring about his charges. It was explained to him that on January 6,2021, he created a Puppy Match profile for a Samoyed puppy. He opt'ed to upgrade this profile. Upgraded profiles incur a biweekly $5 fee until you cancel. This is outlined on the payment page. An email is also sent to each customer with instructions on how to cancel. Due to email spam filters, we have no control if that email makes it to their Inbox or Spam/Junk. When calling our support line today, he successfully cancelled his profile and subscription via our automated service. He also submitted an application for 1 puppy on January 6,2021, as well. He then created a User account and upgraded and paid $5.95 for 30 days. This account allows one to contact all the nonsubscribing advertisers across our site. All 3 of these are different and not associated with one another. User accounts do not show applications or puppy match profiles. Ramsey was issued 2 refunds of $5 and was told he could expect to see these refunds post to his account in 2-4 business days. He then instructed he was calling his bank to dispute. The Customer Support agent was kind and answered all of his questions. He may not have liked her answers, but he was provided with accurate answers. The Customer Support agents name was Beth, not Karen. Calling someone a "Karen" because you do not like the response is really not kind. The agent was simply doing her job and answered his questions.
I should have done a little more research. I paid the money to Apply for buying a puppy, and that was the last I ever heard of next day pets. They have a very convincing website and unfortunately I was taken in by how professional the website and looked. I suppose $25 at a time with enough people trying to apply to buy a puppy adds up in the long run for the scam artists.
I paid $25 for the background check then 2050 for the puppy then was asked to pay 2.5k for shipping which I was shocked. I was previously told no other fees. Could not afford that. I am out all my money and no puppy. I am an old working nurse and am now heart broken. What happens next? Here is a picture that states sold. Can anyone help me. When I checked on the business, Nextday PETS, I thought it was legit
Hello LInda! Please provide your first and last name so we can refund the $25 to you. As for what else you paid, we cannot help get those funds back but we can contact the advertiser on your behalf to get their reasoning why. We will need the Puppy ID #. This puppy has been sold, and there is no way to pull up an account without the actual link to the listing or the Puppy ID #. You just provided an image. That does not help.
Please stay away from purchasing from this breeder. Puppies are not vet checked and the breeder is deworming with online drugs. Sold us a sick puppy and when informed him of issues was hostile. Puppy cost me over $2400. 00 in vet bills a week after pick up. Do not buy a puppy from this breeder
They really deserve ZERO stars. This site is horrible - The customer service is rude and they do not list their fees appropriately. Their links lead you to the wrong page and when you think you are purchasing one thing it is a completely different service and they do not want to offer a refund.
I have advertised several high quality and sought after pups on this site to never get a hit and if I do it's a very generic question. Moreover, when answered I never get a response back. Seems very strange!
This website puppy mill puppies all over it. 99 percent of puppies that are sold online or at a Pet stores are from puppy mills. DO NOT BUY FROM THEM. These dogs are not what they say they are. Want proof go to the Rolling stones website and search for puppy mills. They have a article that will show you where these people get their dogs from.
I'm a breeder, next day pet website is fishy! They charge almost double what I sell the puppies for, I ship for 250 they charge 649. They are straight up ripping customers off, poor customer service and are only out to fill their pockets, STAY AWAY!
Next Day Pets has been in business since 2003. We have served hundreds of millions of puppy buyers in their search for their next four-legged companion. We are NOT in business to rip anyone off. We are in the business to provide a safe and secure marketplace for people to unite with their furever companions. We certainly do not mark up the price of puppies as claimed. We would NEVER advocate for a breeder to use a shipper to ship a puppy across the United States for a measly $250. This means Kevin Taylor with A & K Kennels from Missouri is NOT using a reputable transporter and putting the health of his puppies at risk.
Next Day Pets is a traditional advertising site for breeders to come and list their puppies and buyers to come and adopt a puppy. Due to the ever-changing scams conducted online, we cannot enforce that those advertising on our site are legitimate without 100% being involved in the transactions. We started our Signature program in early 2020 as a means to ensure legitimacy to EVERY adoption while making the health of the puppies our top priority. With this program, we are involved in the sale as an intermediary party to assist the buyer and the breeders with the adoption while ensuring without a doubt both parties meet their obligations.
We are running a business, we approved Kevin’s account for the Signature program that he signed up for, but he did not want to follow the guidelines that are required for this program, and he chose to leave the program. It is unfair for Kevin Taylor with A&K Kennels from Missouri to receive a free service and then turn around and bash us for providing a safe marketplace. We did not reach out to him to use our service, he came to us and applied for our program. He complained about our policies and standards the entire time from the start to the finish. We cannot advocate or endorse this type of breeder for whom no longer meets our standards.
I was scammed over the weekend by a user of this site. I don't recommend this site. Not very secure with supposed breeders. Never got the dog and attempted to scam all the way through the process for more and more money. They want you to send money via Walmart money gram. Don't do it...
I signed up for this service and did receive emails for puppies. I tried to cancel this service and they emailed me stating that they were not charging me but that one of their vendors was charging me. There is no way to cancel. I had to cancel my credit card and resolve this through my bank.
I highly recommend that you do not use this service!
Hello Suzanne,
There are 5 ways to cancel your Puppy Match profile:
1. The day you created this profile, you were sent an email. Within this email is a link to cancel when no longer needed
2. On our HELP page, under FINDING A DOG, you will see "Cancel Puppy Match Subscription"
3. You can call our 866 # and press 1 to cancel via our automated system
4. You can call our 866 # and press 2 to speak with a Customer Representative and have us do it for you
5. You can email us and ask us to cancel for you.
The advertised large print suggests that for just 5 dollars, you can receive notices of puppies available. But in the small print, they charge your credit 5 dollars every 2 weeks forever. And even though they suggest that you can select several breeds for the fee, they charge 5 dollars every 2 weeks for each breed you select. For one of the breeds I indicated, they sent me ZERO notices of puppies over a 5 month period, charging me 5 dollars every 2 weeks during that time.
STAY AWAY
They had u standing up in line for hours over some $#*!ing puppies they didn't have, the lady called us@ 7:45 by then we was already back in PA, I told her she can we wasn't interested no more & that's not the breed we was looking for
Don't do it they charge your 25 dollars application fee then someone emails you off site wanting you to send money and they will send you a pet or the ones they show pics of are so expensive commen folk can't afford them. Then they also charg 5 bucks 2x to view the puppies info
I am dying from lung disease and breeder knew I was dying and I wanted the puppy for my son. Searched for a puppy through Nextdaypet.com and seller reached out to me. Sold me a puppy and stated delivery was free. However, after I paid for the puppy, I was told the puppy failed the criteria of the airlines and needed to purchase a air conditioned crate. They stated I would get a full refund. I payed it (960.00) Well, about 4 hours later, I received another email requiring me to purchase the required insurance or I would get the puppy. I did not pay and recognized it was a scam.
We now have 3 unrelated Sheepadoodles from MM Doodles out of Abilene. All 3 transactions were smooth & the two that were shipped came smooth sailing. Not the easiest to reach by phone but always responded promptly.
Highly recommend Next Day Pets + MMDoodles!
Reggie, Ridley + Byndi are fantastic fur members of our family.
We bought 2 Brussell's Griffon Pupps. 1 was over a year old and was in poor health only weighted 4 pounds she really appeared to be neglected very skidish an afraid of very thing. We are still working with her long way to go. The other 1 was scared and skidish he is doing a lot better playing now and greeting folks,he was a lot younger than her. I WOULD NOT BUY FROM THIS BREEDER AGAIN MOST LIKLEY A PUPPY MILL
Overview
NextDayPets has a rating of 1.4 stars from 110 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NextDayPets most frequently mention puppy mill, credit card and application fee. NextDayPets ranks 87th among Dog Breeding sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Please feel free to contact Next Day Pets directly so that we can look into the account you are trying to contact. support@nextdaypets.com