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NextDayPets has a rating of 1.4 stars from 110 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about NextDayPets most frequently mention puppy mill, credit card, and application fee problems. NextDayPets ranks 95th among Dog Breeding sites.
This company does not typically respond to reviews
We are extremely thankful for next day pets.com! We had been searching for a puppy for quite sometime, and we were running into a lot of scam sites. The moment I called I spoke to a Tania M and she definitely reassured me that everything was going to be safe, documented and she always kept in contact with me! I have always said communication is key! I rate them 110%! We received Lemon Drop and she was excited and clean! Thank you for making our family unite during this pandemic year.
I don't care who's fault it is and I don't care how it got on this website but some how my name and email was used to create an account on this website using a false address! I know they had to be a morron who knows nothing about Pattison MS because they used a street address from Idaho and put "Pattison MS" behind it. That street doesn't exist there! Plus I never once opened that account so if you "verify" dog breeders before they can sell as your website says, how could you have let this person use my name and email to create this account? Sounds shady to me!
I had posted the NextDayPets was promoting scammers and they have since deleted the horrible breeder from their site and are trying to help me somewhat. I paid for a dog 3 months ago and have NOTHING! WATCH OUT FOR DB PUPPIES OR ANY FRENCH-BULL TERRIER OR BULLDOG BREEDERS IN FLORIDA...
Next Day Pets is Amazing I found my little cha cha on this site, she had bought lots of love and joy to our family, the breeder was very sweet and I still send her pictures till this day. Thank you again Next Day Pets! :)
It goes to show you that you have to do your research and ask questions and really get to know the person because the dog I got is cute and I am so happy. I got her in August of 2019 and the owner was very professional. She is 100% honest.
Tip for consumers:
Ask questions, check out the address, Google map it. Check their website.
Products used:
northernlightspuppies.com
Name is Phyl
We were looking at Mini Aussies and found one on Pet Finder. We drove 3 hours from Phila to Richmond. The grounds were immaculate and the puppies were healthy, beautiful with great dispositions. We could not be happier and will return for another!
Buyers, do your due diligence!
I found the cutest little puppy on www.nextdaypets.com. I was a hesitant at first but when I called in and spoke to their staff they assured me the breeder I was working with had a great long term standing and was top notch. Some people just despise working with dog breeders but atleast Next Day Pets goes the extra mile and polices dog breeders, requires they verify their identity and if they get cases of reports of sick puppies then those breeders get banned.
Tip for consumers:
only site that requires their breeders to verify their identity to prevent scams and unethical breeders.
Dealing with Next Day Pets was way easier than purchasing a puppy in person. I picked a beautiful Siberian Husky and he was delivered safely from Missouri to NY... literally days later. C&J's Happy Tails and Puppy Travelers out of Neosho were wonderful and kept me well informed every step of the way. The result was a beautiful blue eyed surprise bday gift for my husband. Thank you Next Day Pets!
Tabitha
Michale Barnett from Perfect Puppies in Joplin, Missouri has been advertising puppies for sale as being AKC registered. They're far from perfect. On his FB page, people are complaining that the breeder never sends registration papers and refuses to answer calls, texts, and emails. I was supposed to get a fully registered GSD puppy and got a mixed breed, it turns out. I paid over $1000 for that dog. No paperwork, and wasn't even purebred. One woman says the same breeder sent her a puppy chock full of health issues. Do not buy from this puppy mill! It's a huge scam! And the moral of the tale is don't buy dogs online.
Tip for consumers:
Don't use this site, it's filled with scams. Buy locally.
Products used:
Puppy.
Wrong dog sent to me was suppose to come with papers but there was none. I tried getting them and I get the run around. The dog had to have surgery within 5 days of getting him. They don't hold to they're guarantee. Don't use them
Tip for consumers:
Don’t use Nextdaypets
I should have done a little more research. I paid the money to Apply for buying a puppy, and that was the last I ever heard of next day pets. They have a very convincing website and unfortunately I was taken in by how professional the website and looked. I suppose $25 at a time with enough people trying to apply to buy a puppy adds up in the long run for the scam artists.
I paid $25 for the background check then 2050 for the puppy then was asked to pay 2.5k for shipping which I was shocked. I was previously told no other fees. Could not afford that. I am out all my money and no puppy. I am an old working nurse and am now heart broken. What happens next? Here is a picture that states sold. Can anyone help me. When I checked on the business, Nextday PETS, I thought it was legit
Tip for consumers:
Don’t
Products used:
Dalmatian puppy
Hello LInda! Please provide your first and last name so we can refund the $25 to you. As for what else you paid, we cannot help get those funds back but we can contact the advertiser on your behalf to get their reasoning why. We will need the Puppy ID #. This puppy has been sold, and there is no way to pull up an account without the actual link to the listing or the Puppy ID #. You just provided an image. That does not help.
Please stay away from purchasing from this breeder. Puppies are not vet checked and the breeder is deworming with online drugs. Sold us a sick puppy and when informed him of issues was hostile. Puppy cost me over $2400. 00 in vet bills a week after pick up. Do not buy a puppy from this breeder
They really deserve ZERO stars. This site is horrible - The customer service is rude and they do not list their fees appropriately. Their links lead you to the wrong page and when you think you are purchasing one thing it is a completely different service and they do not want to offer a refund.
I have advertised several high quality and sought after pups on this site to never get a hit and if I do it's a very generic question. Moreover, when answered I never get a response back. Seems very strange!
This website puppy mill puppies all over it. 99 percent of puppies that are sold online or at a Pet stores are from puppy mills. DO NOT BUY FROM THEM. These dogs are not what they say they are. Want proof go to the Rolling stones website and search for puppy mills. They have a article that will show you where these people get their dogs from.
I'm a breeder, next day pet website is fishy! They charge almost double what I sell the puppies for, I ship for 250 they charge 649. They are straight up ripping customers off, poor customer service and are only out to fill their pockets, STAY AWAY!
Next Day Pets has been in business since 2003. We have served hundreds of millions of puppy buyers in their search for their next four-legged companion. We are NOT in business to rip anyone off. We are in the business to provide a safe and secure marketplace for people to unite with their furever companions. We certainly do not mark up the price of puppies as claimed. We would NEVER advocate for a breeder to use a shipper to ship a puppy across the United States for a measly $250. This means Kevin Taylor with A & K Kennels from Missouri is NOT using a reputable transporter and putting the health of his puppies at risk.
Next Day Pets is a traditional advertising site for breeders to come and list their puppies and buyers to come and adopt a puppy. Due to the ever-changing scams conducted online, we cannot enforce that those advertising on our site are legitimate without 100% being involved in the transactions. We started our Signature program in early 2020 as a means to ensure legitimacy to EVERY adoption while making the health of the puppies our top priority. With this program, we are involved in the sale as an intermediary party to assist the buyer and the breeders with the adoption while ensuring without a doubt both parties meet their obligations.
We are running a business, we approved Kevin’s account for the Signature program that he signed up for, but he did not want to follow the guidelines that are required for this program, and he chose to leave the program. It is unfair for Kevin Taylor with A&K Kennels from Missouri to receive a free service and then turn around and bash us for providing a safe marketplace. We did not reach out to him to use our service, he came to us and applied for our program. He complained about our policies and standards the entire time from the start to the finish. We cannot advocate or endorse this type of breeder for whom no longer meets our standards.
I was scammed over the weekend by a user of this site. I don't recommend this site. Not very secure with supposed breeders. Never got the dog and attempted to scam all the way through the process for more and more money. They want you to send money via Walmart money gram. Don't do it...
I signed up for this service and did receive emails for puppies. I tried to cancel this service and they emailed me stating that they were not charging me but that one of their vendors was charging me. There is no way to cancel. I had to cancel my credit card and resolve this through my bank.
I highly recommend that you do not use this service!
Hello Suzanne,
There are 5 ways to cancel your Puppy Match profile:
1. The day you created this profile, you were sent an email. Within this email is a link to cancel when no longer needed
2. On our HELP page, under FINDING A DOG, you will see "Cancel Puppy Match Subscription"
3. You can call our 866 # and press 1 to cancel via our automated system
4. You can call our 866 # and press 2 to speak with a Customer Representative and have us do it for you
5. You can email us and ask us to cancel for you.
I love the puppy that I got, however, I made the choice to spend over 4,000 on an AKC Scottish Terrier. What I got was not AKC. I did not get any papers. I didn't get any follow-up information on how to get the papers or anything. So I spent $4,000 on a dog that can't be registered as anything other than a canine partner. I tried contacting the company and they have fallen silent on the message center that they set up.
Additionally, I was required to upload his post flight wellness check, which I did less than 24 hours after he was delivered. I uploaded the photos and received no reply even days after. This was required for the 3-year health guarantee. So apparently I got screwed out of that too.
Tip for consumers:
The site is called next day pets, but in no way are you able to get a pet the very next day.
Products used:
Puppy
The advertised large print suggests that for just 5 dollars, you can receive notices of puppies available. But in the small print, they charge your credit 5 dollars every 2 weeks forever. And even though they suggest that you can select several breeds for the fee, they charge 5 dollars every 2 weeks for each breed you select. For one of the breeds I indicated, they sent me ZERO notices of puppies over a 5 month period, charging me 5 dollars every 2 weeks during that time.
STAY AWAY
Back to it Rebecca Thompson sales all her puppies through this site and she is a scam. She changes paperwork after you buy a dog. And tells you stuff about the dog to sale it and this company backs her up to sale dogs. Rebecca Thompson answered and said she would fix her scam and never has and wont responsed to any contacts...
Don't do it they charge your 25 dollars application fee then someone emails you off site wanting you to send money and they will send you a pet or the ones they show pics of are so expensive commen folk can't afford them. Then they also charg 5 bucks 2x to view the puppies info
Created acct, was charged and nickel and dimed to be able to list my puppies. And to be verified. Now can't log in, poor customer service, can't find my adds, believe this is a scam site to get seller and buyers money by verifying and never actually allowing to buyer and seller to communicate unless charging them even more. Ridiculous
Tip for consumers:
Unfortunately these sites are all over charging more and more and never actually helping people get together.
Products used:
Tried to create ads for puppy for sale
A few days ago I saw four male Wire Fox Terrier puppies for sale in Ava, Missouri. Asked for additional photos of the puppies and a video, also asked if we could FaceTime to see the puppies and meet the breeder. She couldn't because she only had a flip phone, and a million excuses as to why she couldn't provide additional information on the puppies. Eight emails later we find out she doesn't ship her dogs because it's too expensive, and we never received one picture of the puppies she is advertising. What a SCAM!
Hello Faith. The breeder you are referring to has been with us since 2006. She has had 0 complaints until yours. Some breeders cannot provide the things you are wanting and choose to only sell locally. She is not a scam nor a bad breeder. She is just not equipped to send you the things you are wanting as well as shipping out of state. Most breeders can accommodate you it's simply a matter of contacting a few different breeders. We stand behind our breeders.
I have dealt with this site twice the first time I picked the puppy out on the site by picture and got ahold of someone and set up the appointment. So we drove about 1 and 1/2 hours to get her and she was a completely different dog. So then i saw another one on the site and set up an appointment to go look at this puppy. So after purchasing her and getting to know her and look at her daily I don't beleive she has any of the breeds that they say she is. I think people are really taking advantage of people today in the puppy business just to make a buck. It's really sad that is so out of control. So lesson learned. I will keep her as I have gotten attached and spoil her rotten but I am a little disappointed. I will not use this site ever again nor refer anyone to it M. M
Hello Peggy! When you purchase a puppy that is not a Signature puppy, you are buying at your own risk. We are not involved in those transactions. When you purchase a Signature puppy, we work with the breeder and buyer throughout the whole transaction. What you experienced will never happen with a Signature puppy. If it ever does, we will make it right for you. I apologize this has happened to you. Have you addressed this with the breeder you purchased from?
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What is your name and what puppy did you purchase? Did you purchase from our Signature program or directly from a breeder?