After reading several reviews about other transport companies I was very uneasy making a commitment to ship my son's car. Leo was very assuring that he could be trusted to find a driver and that transporting the car was going to work out and I wouldn't be scammed. Thank you Leo!
From the initial call to pickup to delivery the service was great! They are a good company with fantastic workers. What more could you ask for? I highly recommend them.
Have not been able to track the order as implied. Tracking goes to customer service via email on site, then CS responds and says truck is on time and will call when arrives.
This company set up my shipment and helped get my car to me on time and at a better price than most.
I have only booked. My vehicle has not been picked up and/or delivered yet. All okay so far. I will have a review once all services are presented and completed.
Leo is very patient and very good on customer service. He really stayed on top of things for me, and was only a phone call away if I had any problem I needed answered.
Order went through quick and easy and I received and immediate email response. The promise is to have the car to delivered within a week so we will report on what happens next.
I had a vehicle transported from Gallup, New Mexico to Glendale AZ and another transported from Glendale AZ to Gallup NM. Was very pleased with the fact that I was kept apprised about the pick up and delivery. Definitely will use again and recommend others to use your company.
This was my first time experience with the company and I felt that I made the right choice. Their service was incredible and they didn't even give me a chance to complain even once.
Shipped quickly and did the best they could do with the situation. Best Price also was lower than most.
I began the p in January 2022, followed up in July 2022, and confirmed the transport date for December 2022. For the most part, excellent customer service.
It was easy enough to call and shcduxld a ride but as soon as my name and phone number was in the system they wouldn't not stop calling. Even after I scheduled a ride.
I am transferring my car across the country and picked nexus over many companies for the great reputation
So far, customer service has been excellent. The person that I have been dealing with has helped me out a lot. Thank you.
My experience was really great.
Everything was seamless and the delivery was made 2 days ahead of when expected. Absolutely will use again
I had a traveling on vaca incident, needed to transport my Hummer home back to Fl from Ky. Leo arranged for my pickup and drop off location, was soooo amazing nice and really sympathetic to my situation, and while sure he talks and with MANY CUSTOMERS, I felt like I was his own only concern getting me home safely. I thought I would have to pay personally for all my arrangements getting home after incident, but next day after arranging my transport back home, my Insurance company informed they would be paying for and arranging my transport home back to Fl. I called Leo, now 24 hrs later to cancel my pick up, and he was just as amazing canceling my pick up as he was the first day I called to order a pick up to go home.
Words really cannot express my sincere thanks to Leo for making this entire experience soooooo pleasant.: THANK YOU LEO! Customer Service GRADE A
Smooth as silk so far though I am not sure why I am being asked about my experience when the actual transport has not yet happened.
Vehicle was picked up the same day and delivered to the customer as promised. Quick and efficient. Will definitely use them again in the future.
Mike was extremely helpful and found a driver at a reasonable price very quickly.
So far, the people at Nexus have been very responsive. The price was high, but so are my expectations.
Nexus Auto Transport has a rating of 2.5 stars from 114 reviews, indicating that most customers are generally dissatisfied with their purchases. Nexus Auto Transport ranks 40th among Shipping sites.