About the Business
Nike, Inc., founded in 1964 by Bill Bowerman and Phil Knight as Blue Ribbon Sports, is a leading global athletic brand headquartered in Beaverton, Oregon. Renowned for its innovative footwear, apparel, and equipment, Nike operates worldwide, emphasizing performance and sustainability while maintaining a strong presence through subsidiaries like Converse and Jordan Brand.
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Product
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Reviews Summary
Nike's reputation is marked by a strong appreciation for product quality and innovative design, with many customers praising the performance and aesthetic appeal of their offerings. However, significant concerns dominate the feedback, particularly regarding customer service inefficiencies, warranty issues, and difficulties with order fulfillment and returns. Customers frequently express frustration over unresponsive support and perceived indifference to their complaints, leading to a sense of dissatisfaction and mistrust. Overall, while Nike excels in product development, its customer service approach requires substantial improvement to align with the expectations of its loyal clientele.
This summary is generated by AI, based on text from customer reviews
I orderd a pair of jordans but i didnt get a confirmation email! Then i tried to go back on the website but it isnt there anymore... i dont know what to do!
I've been waiting on the order three weeks to only get refund. They sent out one pair of shoes but not the other and then tell me they are sold out.
This is my favorite sports brand. I always order here in order to get my delivery fast. The clothes are of high quality and comfortable.
Do buy anything from Nike just get it from another retailer. There online is the worst they say you have a purchase then cancel it.
My favourite brand! I am using it for already five years and will not change it for any other one. Their shoes are the best!
I like this brand for their suitable and high quality suits for running. The price is reasonable and worth it to by, especially with discounts.
They always give you wrong information over the phone. I will not shop with them anymore. They don't know how to deal with clients.
When you wearing Nike Jesus shoes in the middle of the desert without water. Literally could be tap water and no one would know.
I bought nike dri fir trail. Only 24.47 euros. It fitted me perfectly. This is my favorite brand when it goes baout sport boots.
Bought nike airmax270. The pair was to small, so nike exchange them right away. Very happy with their customer service and responsibility.
Hi all, I bought a pair of snikers last year and they are still doing fine, such a great quality, cheers!
I just received my nike id all the way from South Africa.
Impressed with the quality and delivery to my door
Nike is part of the woke $#*! hive mind $#*! Nike and all they stand for I will never buy their $#*! products ever again go woke go broke
Every time I buy shoes it's a disaster, the first time I bought them in-store and then returned them, but I never got the money, after waiting 2 months, contacting them 2 times, calling 3 times and going to the store 4 times I finally received my refund. Also, every time I contacted them via the website they said they could not help me and that it is a store issue, but then when I go to the store they tell me it's a company issue.
The second time (Which is happening right now) I ordered them online, and it should have arrived today, but it is now night, and it has not arrived yet, I went to check on the UPS website and found out that Nike but only the city as the shipping address (I checked on the website and I put the correct address) so now I had to create a UPS account to find out I cannot change address, so I have to wait until tomorrow to contact Nike and resolve this.
In conclusions, Nike's management skill sucks, it seems like they don't know how to do anything, it's just horrible.
This is my second time using Nerdify & they did not let me down once again! If you need help with anything Nerdify is the way to go!
Air jordan for life! The ones I always wear and keep atleast two pairs of. These sneakers can be pricey but the quality is at the top.
Ordered basketball shoes for my son and had his name and # put in the shoes. They were a big hit! Look great!
Over all nike sucks don't buy nothing you will regret it I should give 0 stars lol I'm really really done with nike
I think Nike company is one the best company in world because Nike make very special products with high quality for all age
I ordered shoes all white size 8. I got size 6 green, yellow,gray and white. I returned new shoes.They mailed back old used ones. Denied my refund.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members