I always order at nike.com what I like. I am also sure that everything will be good. But this time I was waiting for my order a little bit longer than usual. But it didn't stop me from enjoying the purchase.

Every time I order from site they cancel my order. I call and the person send me to email and say please reply back to email to find why order is cancelled. The email responds please check your billing and shipping address are accurate or the same. Obviously I know where I live. Try the purchase again three days later cancelled. It's been going on for two months same results… NOWHERE! Oh that's a lie they increased my price by $10.00. They did not say oh well since you been trying to get this order we will keep it for you at the same price of the original attempt of purchase. I even said would you like me to send a copy of my license via email. They do not respond back after the first response of email. Listen everybody shop at "Fight Club". You get what you want and fast. They package well and the price is cheaper than the NIKE store. I am so done with the NIKE store. Zero rating for me.

Dylan Is incapable of being a wife, mother or anything else an authentic woman can be. Women make houses a home, Can carry a baby and be a mother. Your woman's line will and should suffer for this incompetence. Women are quite superior to men in the first place. I hope you are flooded with similar reviews. The only thing I hate is your marketing strategy.

I ordered a pair of running shoes almost 2 weeks ago. I wanted delivery before my race so I could do at least one long run. You pay more for the shoes on this platform but I did not want to take a risk of ordering elsewhere as I (wrongly) assumed Nike would be best to ensure timely delivery. The estimated delivery date has been and gone. I contacted Nike and waited for an age to be told that it could take up to 8 days more for delivery. This is 21 days after my order was taken. Not cool Nike! Not cool at all.

I've order from the Nike app 4 times now. 3 out of the 4 times I've had to reorder due to "waiting for carrier pickup" days after the estimated delivery date. You have to call Nike customer service and that's why they get two stars because they do reship your shoes but then it takes even longer to get them and now only half of my orders are coming and the half is "missing" so now I have to reorder them again. Either someone that's working at the Nike store is stealing the packages or they're really terrible at getting the shoes out.

I accidently somehow managed to do a double order of the exact same thing. The charge went threw twice. Being I have limited funds left for my kids christmas. I had enough to purchase these items once! The rest of the money I had was suppose to go to making sure our electric was paid! Now without that money because I have to wait up to 48hrs for a response and it could be too late we may end up with our electric shut off! What a Christmas joy it will be if we stuck not able to cook or enjoy Christmas! No consideration for us struggling single parents out here. Quicker support and response is needed as well as longer extended time to cancel orders! I will not be ordering from here for a while if at all anymore! In tears all morning! Thanks for the non support right now.

I love my Vapor Air Max. It's Air Max 360 cushioning is perfect for someone who plays under the basket (like me). No knee pain for me :) and it's a bit stylish too. I just need to keep it clean since it's dominantly colored white. All good. :)

Nike's military discount has deteriorated over the years. It started at 20%, then to 10% and now they created a policy to DENY it. For a company worth $151 BILLION, how could this discount affect profits? It reminds me of the BATE and SWITCH. You honor Veterans SOMETIMES!

Nike.com cancelled my order 9 days after I placed it saying the product was unavailable. Had they let me know sooner, I could have found the shoes elsewhere. Now that Black Friday has passed, they are sole out everywhere. Waiting 9 days to tell me what I ordered is unavailable is unacceptable. I will not shop at Nike.com ever again.

I absolutely love Nike designs! Their logo is very minimal which I love, and doesn't take up too much attention on the design of their clothes. Their shoes are so comfortable and durable - mine has lasted for years, and still feels like I'm walking on a cloud. I would 100% recommend purchasing from Nike!

Terrible service from this huge company who should know better. Ordered some trainers in the Black Friday sales - they then hung on to my order until the sales were over only to tell me that, although their website stated my size was in stock, they didn't have them in stock and that their website does not always truly reflect the reality of what items they have in their warehouse. All the other sites I could have ordered the same shoes from are now out of stock so I lost out due to very poor inventory management from Nike.com. I have never had this problem shopping elsewhere - other big companies such as Amazon are able to get the basics of online shopping in place to ensure the experience for the customer gives them confidence to return in the future. I will not be shopping at Nike.com anymore as it is too risky.

I bought my daughter Nike WinFlo 9's in Aug. By Nov., they squeaked so bad, the kids at school make fun of her. They were $100 so she still has to wear them! When I called to see if Nike would make it right, they said the shoes probably got WET so it's not considered a defect. Morale of the story is, don't buy Nike shoes if you plan to wear them outside where they might get wet.

Nike only wants your money and they don't care about keeping you as a long term customer. Delayed shipping (over 8 weeks) and products still have not shown up, canned responses from reps online and on the phone, and not a care in the world if you show them their poor quality. Save your money and spend it elsewhere.

I received someone else's order.
Contacted Nike's support, sent them proof in the form of pics of the package and its contents.
They told me that to get a refund I have to do a return, and only after their confirmation I will get it.
I reluctantly agreed.
Their carrier did not show up on the scheduled date.
I was a returning customer (this was my 9th order), they should have refunded me first and then handle the return at their own pace, but Nike did not take responsibility for sending me the wrong items.

I had an online order 2 days ago and I look today to check the tracking and be my guest Nike canceled my order. Now my son has no school shoes because you all can't get your system correct. You make all this money for a system that don't work or staff steals half the new release. I will no longer order anything from online. Your system sucks!

Worse company ever orders are always late or damaged customer service and mangers are worthless they never fix the problem they just make it worse corporate is a joke and I'm done spending my money with a company that does not value its customers or there hard earned money spent with there company I collect Jordan's the box is part of the value of the shoes. The worse thing about this company is management they never fix anything just piss you off so goodbye Nike hello adidas