• NineColours

NineColours

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Overview

NineColours has a rating of 3.1 stars from 298 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with NineColours most frequently mention good quality, long time, and affordable price. NineColours ranks 10th among Indian Clothing sites.

  • Service
    25
  • Value
    25
  • Shipping
    23
  • Returns
    21
  • Quality
    24
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
65
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How would you rate NineColours?
Top Positive Review

“I like Anarkali gifted suit”

Shruti Y.
1/23/17

Wow.! I like Anarkali suit as my boyfriend gifted me at our first date, customer service was very good, on time delivery on our date day, product quality is better then other online stores. I wish to order more... its a best destination for ethnic wear. Thank You Ninecolours. Happy Republic Day to all...

Top Critical Review

“Scam”

Taslim M.
2/7/24

I have made a few purchases with NineColors that I was happy with. Black Friday 2023 I placed an order that I did not receive. They proactively reached out and I was happy with their customer service... except the first week of December was the last I heard from them. Since then I can't speak to their live operator from the website or get a response using the WhatsApp account we were communicating through. I even tried Facebook; no one responds to messages. It has been 2 months of multiple emails, calls, WhatsApp chats and no delivery or refund yet.

Reviews (298)

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customer service (42)
Thumbnail of user astham6
Australia
1 review
1 helpful vote
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October 7th, 2021

This website is $#*!ing $#*!. A TOTAL SCAM. I ordered a purple kurtha and they have send me some $#*! maroon type color and when I complained they said it's because of photography pictures are different color. Okay I understand that. But how the $#*! will $#*! maroon colour be okay to replace a purple colour. Secondly it wasnot made as per my size given. When I send them pictures they asked me 100 times and even send me sample to take the measurements. I did exact same way still they were not happy. And they said they have left some limes where we can alter. Who the will be responsible to pay 85$ For alter. I asked them let's negotiate on price as it was their fault not sending me the right size. But they denied. I was told to return the item and get refund. I tried to convince them to negotiate on price cause shipping back would charge me more than the price of my order.
You can completely see in picture the purple is what I ordered and what I have received instead

Tip for consumers:
This website is total SCAM

Thumbnail of user lathar
GB
1 review
7 helpful votes
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February 3rd, 2016

Hi
I had a very bad experience from shopping here and want to warn others.
The customer service is deceiving. They lie about the material quality. I was told by them on chat that a saree was pure georgette but when pressed that it is the blouse only. This should have warned me but I took a chance and ordered others. They were of poor quality material nothing like like in the picture. One was grey while it was white in the picture. All of them were poor copies, fake georgette, I was told they are pure georgette, and cheap looking. They differed very much from the picture

Thumbnail of user mittals
Pennsylvania
1 review
7 helpful votes
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August 13th, 2016

They have been super unprofessional. I placed an order 20 days in advanced trusting them to deliver the product right. But, when I called to inquire about the my order I was told that it is not ready and I can get refund back for my order. I needed the outfit for my niece's wedding. Now it's days left and I have no outfit! Very unprofessional and not trust worthy at all!

Thumbnail of user ashnap
Singapore
1 review
0 helpful votes
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February 7th, 2019

The clothes I bought from here has awesome finishing. I wanna appreciate the tailor for his really good finishing. I know most of sites but ninecolour has something which other sites lacks. Nor just me but my whole family buys from ninecolour. One if the trusted and nice quality at affordable price provider this is. Whatever I will say will not gonna enough.

Thumbnail of user istiakr
India
1 review
0 helpful votes
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February 9th, 2019

The guys who runs it and the customer support members were truly amazing. Extremely good customer service. They will solve every queries and problems within minutes. Once I paid the amount I was tension free beacaue from last few months I am using this service and still not got any issue.

Thumbnail of user sameerm7
India
1 review
0 helpful votes
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July 28th, 2017

I had a great experience. I was little confused about placing an online order and was unsure about measurement. I m so happy with the ninecolours quality product. I will recommend it to my friends. Thanks for wonder experience.

Thumbnail of user aaravr2
India
1 review
1 helpful vote
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February 12th, 2019

The name is enough to trust. And not just name the product I got from here is really appreciable and I can't resist my self saying good about this. I received a good product and finally I am so happy because the pic at that time I seen the product is same. In few words delivery is very fast and everything I can buy here without being tensed about quality. Quality is what this site never fails to give.

Thumbnail of user rafeeahm
South Africa
1 review
4 helpful votes
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May 23rd, 2016

Nine colors are a total ripoff in every possible way! Since this appalling experience we have not made any online purchases as there is no recourse on our part!
There is no legal authority to report to, with the result Nine Colors are thriving by ripping innocent shoppers off!
Online shoppers should be protected and assisted in this regard!

Tip for consumers:
Never ever buy from Nine Colors, fraudulent company!

Service
Value
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Thumbnail of user srinathp
India
1 review
1 helpful vote
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March 21st, 2018

I bought one dress from ninecolours while paying its showing that cash back. After paid the amount its showing that my cash back amount will add in my account. When i try to return my product after 48hrs they r saying that v cant take it back... its completely fraud... not at all satisfied with ninecolours... my suggestion don't buy from online especially like these kind of websites... the material quality is horrible...

Thumbnail of user alpats
Florida
1 review
0 helpful votes
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April 7th, 2017

I usually shop online but I was not knowing about ninecolours.com I will surely purchase more stuff not just for me but for my family also and I will recommend it to my friends too! Because I got my perfect size in first time which is really a task for ladies. Thank you! I loved it. It is so amazing.

Thumbnail of user menkad
India
1 review
3 helpful votes
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January 14th, 2017

I have very bad experience, nothing is clear, products are not matching ordered one., refund they say It can go in my ninecolour wallet and can buy another products... call centre no one is picking up. Disgusting experience., 50% cash back also will go in wallet so no money back to account. It's a trap

Thumbnail of user manishd14
Nevada
1 review
0 helpful votes
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February 9th, 2019

In my life I seen so many sites and bought so many online products but for buying Indian wears this site tops the list. I don't know why but this site satisfied me in a way I never seen on others. Giving this site 5 star review because of its uniqueness and quality.

Thumbnail of user rajwinderk9
Australia
1 review
2 helpful votes
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March 4th, 2021
Verified purchase

Items are not as described. It's says silk cloth but lehnga is net one.its badly stitched. Inner layer of lehnga is sticking out of top layer. Thread are coming out from so many flowers. Stiching is so bad.not happy at all. I tried to contact them they are not responding. Will never suggest anyone.

Tip for consumers:
Don't trust them.useless site. Waste of money and time.

Products used:
They never left any option for me.

Service
Value
Shipping
Quality
Thumbnail of user likkuc
Pennsylvania
1 review
5 helpful votes
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January 13th, 2017

I regret shopping at nine colours. They said the product was moss velvet and its cotton and the other one was of small size. And if i asked them for return and refund they said it will not be refunded. I regret purchasing online at ninecolours. Dont waste your money...

Thumbnail of user udbhavk
India
1 review
0 helpful votes
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February 10th, 2019

Nicecolours is always been a nice choice for our family & relative. We often shop from nine colours and get their support very quickly. Quality & Quantity are more than worth! Glad to have such an amazing shop, Looking forward to shop more and more!

Thumbnail of user gitaa1
California
1 review
3 helpful votes
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January 4th, 2021

I had planned a trip to india and want some nice Indian salwar suits – found this website and purchased 6 suits – I even spoke to a person which was very assuring that it was not fake website (last name is Agarwal) everything seems perfect and when I received the suits- I was very very disappointed they were very bad. The cloth quality sucks so was the stitching. Please don't waste your money.

Service
Value
Shipping
Returns
Quality
Thumbnail of user prathayinir
Zambia
1 review
0 helpful votes
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December 22nd, 2018

I paid express shipping for a lehenga choli and it's been nearly 6 months and I still haven't received it, when I contact customer service they used to say please give us time. But now they just ignore! Wasted $150+ on them. Don't get caught in their scammm. They don't even deserve a rating of 1

Thumbnail of user danishj1
India
1 review
0 helpful votes
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April 27th, 2019

Seriously this is the best place for shopping because they are providing all the category in dresses which you line almost every because they have the collection of men women lady girl old young Middle teenager all age category dresses which are also very trending in India.

Thumbnail of user nasreenm
South Africa
3 reviews
3 helpful votes
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April 25th, 2016

All three dresses received are nothing like the ones ordered. Fabric is totally different, cheap rubbish fabric. Front bodice was sewn at the back of the dress! Unbelievable! Sizes were totally incorrect. Ordered a long dress, they sent a short one, ordered a long sleeve, they sent sleeveless. After sending emails and explaining, they only agreed on 50% refund, which we haven't received yet! DO NOT ORDER FROM NINECOLOURS!

Tip for consumers:
NINECOLOURS IS A TOTAL RIP OFF!

Thumbnail of user balis1
Australia
1 review
5 helpful votes
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October 17th, 2018

Orderd pink lehnga for my daughter looked beautiful on there site, what tuned up was utterly disgrace. You can see the difference in the photos so please don't waist you money I ordered from Australia it's not even worth it to send it back I am gonna use it for table frill for Pooja's

Thumbnail of user supriyan1
Australia
1 review
1 helpful vote
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October 5th, 2017

I ordered 3 items. 2 items got sent and the 3rd one couldn't be delivered 'due to unforeseen circumstances'. Now I kept asking about the 3rd item's progress because straight after ordering and confirming it, there was out of stock sign on the picture. They took my money from me but failed to tell me that there was no item for 20 working days. I will not be shopping with them ever again.

Thumbnail of user shyaamp
GB
1 review
0 helpful votes
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February 8th, 2019

Customer support is really appreciable.
I found my Stitching was awesome once you provide with the correct measurement of yourself, the gown is very beautiful.
Thank you ninecolours and the stitching team especially.

Thumbnail of user pearlg50
Georgia
1 review
0 helpful votes
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March 1st, 2022

I placed an order, and one of the items was out of stock. I emailed them, and they said they would refund me for the product. When I got my other products, I was shocked at how bad the quality was and how the products did not match up to the picture. I thought I could have easily returned my items since I had had an option online. However, the website was down, so I had to wait- during this time, they did not tell me anything in regards to the return policy. I tried emailing them again to see if they were able to process it via email, but that's when the return policy was brought up to me. I argued some main points, and they completely ignored my points. They did not try to even help me, and I am still waiting on the refund for one of the items that was not delivered. A complete waste of time and money.

Tip for consumers:
Please read all policies thoroughly before buying from this website.

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user aayushk
Singapore
1 review
0 helpful votes
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February 12th, 2019

Basis on the review i decided to pick up this beautiful piece of kurti.
I must say that this site didn't disappoint me. Same product what is seen in the image.
I am flaunting and flattering. Haha. Happy with the product.
Good for party dress or wedding events.

Thumbnail of user karinar39
District of Columbia
1 review
2 helpful votes
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June 8th, 2019

This company is cheating! The garments look nothing like the pictures. They are poor quality fabric and stitching. Wish I had read these reviews before I ordered. They will not honor what they said and are not replying to emails when I said the products don't look like the pictures. Save your money... don't order from them!

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From the business

Ninecolours.com, Which is a full solution eCommerce platform for women's ethnic wear serving women's fashion. Our variety consists of Sarees, Suits, Salwar Kameez, Lehengas, Kurtis, Gowns to a wide range of Bollywood inspired collection to all the different ethnic wear for women with an amazing range of Jewellery and Accessories. We also offer men’s wear Sherwani, Kurta pajama and accessories.

Company Representative

Thumbnail of user jigara
Jigar A.
CEO

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