• NineColours

NineColours

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Overview

NineColours has a rating of 3.1 stars from 298 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with NineColours most frequently mention good quality, long time, and affordable price. NineColours ranks 10th among Indian Clothing sites.

  • Service
    25
  • Value
    25
  • Shipping
    23
  • Returns
    21
  • Quality
    24
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
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How would you rate NineColours?
Top Positive Review

“I like Anarkali gifted suit”

Shruti Y.
1/23/17

Wow.! I like Anarkali suit as my boyfriend gifted me at our first date, customer service was very good, on time delivery on our date day, product quality is better then other online stores. I wish to order more... its a best destination for ethnic wear. Thank You Ninecolours. Happy Republic Day to all...

Top Critical Review

“Scam”

Taslim M.
2/7/24

I have made a few purchases with NineColors that I was happy with. Black Friday 2023 I placed an order that I did not receive. They proactively reached out and I was happy with their customer service... except the first week of December was the last I heard from them. Since then I can't speak to their live operator from the website or get a response using the WhatsApp account we were communicating through. I even tried Facebook; no one responds to messages. It has been 2 months of multiple emails, calls, WhatsApp chats and no delivery or refund yet.

Reviews (298)

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customer service (42)
Thumbnail of user rihanak
India
1 review
1 helpful vote
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May 28th, 2017

I got very good service from ninecolours, shipment and delivery the product was very fast. Nice Packing and the product is awesome as shown in the picture. Nice service. I am Pleased with this website. Keep it up and great going. I am very happy...

Thumbnail of user bhoopala
India
1 review
0 helpful votes
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February 11th, 2019

I wonder to shopping here it is a good online services to do shopping this a best choice of online products low price with high quality and low prices very good designs very good collections there I hope all you people do shopping here it self

Thumbnail of user rajeshp15
India
1 review
0 helpful votes
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September 21st, 2017

I had order nehru jacket and kurta pajama for attending my son 's wedding ceremony and I want to appreciate process of ninecolour because of I got my product on time, with proper fitting and most important it's in superb quality. Worth money.

Thumbnail of user rahulg37
India
1 review
0 helpful votes
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December 29th, 2018

Fantastic! Lehenga i bought for my sister from Ninecolours, size is perfect, colour was quite different but i like the design of the lehenga. The most flexible site i found on the web is ninecolours.com - get your clothes delivered to your home on there easy steps.

Thumbnail of user namitas3
India
1 review
0 helpful votes
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September 26th, 2017

I took a dresses for my friend. She loved so much I gave her surprise on her birthday. She loved so much that even she order from this sites and I was worried that delivery will come on time or not BT it came on time. I am happy and I am still shopping and I am happy shopper

Thumbnail of user shivanib2
France
1 review
1 helpful vote
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February 9th, 2019

I did shopping on many sites but never satisfied. But today shopping from this site I am fully satisfied after buying lenhga from here. Many people said that dupatta is not good but when I received I though its way above expectation. Means everything is so awesome and in well packing I can't explain. Thanks ninecolour for your awesome price and product.

Thumbnail of user kumars29
India
1 review
0 helpful votes
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February 12th, 2019

The Saree I Boughy from here is Lovely saree soft fabric but border design is not embroidered. Its only a lace with golden design attached. Pears are getting off easily. Blouse embroidery is good. Liked the beautiful colour. But is good and with good care my delivery came.

Thumbnail of user rickyn10
Singapore
1 review
0 helpful votes
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April 27th, 2019

I like almost all the categories because they have all the dresses which we want also they have all the trending dresses which youngsters wants also I like the quality of the product which way they are providing in all the dresses.

Thumbnail of user pankajmalhi
GB
1 review
1 helpful vote
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April 3rd, 2023

I phoned a person called Satyapal who works for the company. He was adamant that I would recieve my order in 3 weeks. When the time had come he ignored my texted for a while and when threatened I would go legal/to the police, he immediately responded and told me they won't be able to fulfil my order. Dont trust companies abroad unless they have a good reputation

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Value
Returns
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Thumbnail of user sherk3
South Africa
1 review
2 helpful votes
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July 20th, 2017

Ordered a gorgeous looking saree from Ninecolours, saved up all my cash to spoil myself. Received my saree today, totally dissapointed. The quality of the fabric is horrible and the stitching is pathetic, doesn't look gorgeous at all. I wish I had read all the reviews before commiting my hard earned cash to something that cannot be worn because it is downright ugly.

Thumbnail of user richap9
New York
1 review
1 helpful vote
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May 29th, 2019

The lehengas I ordered ( 2 of them) look nothing like what the pictures show and the quality of the material is awful. It is really cheap feeling and also looks cheap and would be really uncomfortable to wear. This was a complete waste of money because I would never wear this trash in public. It will go straight in the garbage.

Thumbnail of user vandanal
GB
1 review
4 helpful votes
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February 1st, 2017

0 star from my side. There is nothing I can say good about them. Poor customers service. The products were delayed by 20 days. I chatted to them about it 3 times and they kept saying it will be dispatched in 24-48 working hours but it didn't i. E. they blatantly lie to your face. Then I asked for a refund as one of the products was unavailable (even though it said the item is ready to ship when I checked again in the website -http://www.ninecolours.com/index.php?route=product/product&product_id=*******) and they emailed saying my refund will be processed but I still dont have the refund. I called them a couple of days later 4 times to inquire about my refund and they rudely hung up on me when I was saying something ON ALL OF THE CALLS. I emailed them first but no reply on email which is why I called.
So current situation is that I don't have refund on one of the products. Because one of the products is unavailable I dont have the cashback either. Total waste of money, time and effort.

Thumbnail of user balinderm
Singapore
1 review
0 helpful votes
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April 27th, 2019

They are really providing you the best designer dress specially for womens they have thousands of design and also they providing custom designs also. Overall this is the best shoping place to full fill your desire.

Thumbnail of user nehals5
California
1 review
2 helpful votes
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February 21st, 2018

They show pictures that are stunning but the material and quality is horrible. Return policy is crap and no returns could be done. Also they will send cashback coupons which does not work when you try to use it. Customer service is horrible, they will tell you that everything is possible but in reality ' nothing is'. They will try and loot you till you get fed up. Don't waste your money. Just please use your money elsewhere.If I could give negative rating, I would. I wasted more than 5000INR and its just for nothing. Just stay away.

Tip for consumers:
Stay away.Save your $$$

Service
Value
Shipping
Returns
Quality
Thumbnail of user jyotsnad
India
1 review
1 helpful vote
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June 16th, 2017

Ninecolors customers service is very bad and not worth for money products they have...
They don't reply mails and have to continuously send them a reminders to reply...

I bought gown from this site and after receiving the product was not worth for money so in chat mail i requested for return and refund. But they asked me to send a mail. I sent a mail after 2 days they told its not possible to return pick up.
I never had such a bad experince with online shopping.

Pls dont buy it from this company..

Service
Value
Shipping
Returns
Quality
Thumbnail of user kamrunn1
Singapore
1 review
2 helpful votes
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March 13th, 2018

I ordered SM******* (Jennifer Winget Georgette Anarkali Suit In Purple Colour) for my daughter. The quality of the embroidery is fantastic. But their cutting and stitching are horrible. Even a village tailor can stitch better. Better buy something which does not need cutting and stitching on their end. I will try saree.

Thumbnail of user poojab17
India
1 review
0 helpful votes
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December 29th, 2018

Hello, i received my dress today and it looks really good! Thank you very much. I really appreciate it for all your hardwork. Dress is very pretty and i loved this. Ninecolours is best site for online shopping. And shipping service is very nice i received my shipment after dispatch whithin only 72 hours.
Thanks ninecolours and all team...

Thumbnail of user bhavyap
Netherlands
1 review
0 helpful votes
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February 9th, 2019

I paid express shipping for my suit and its been 3 days I received my suit and I am totally amazed how its possible. The process of delivery is too fast of ninecolours, they delivered less than one day of its target day. Can't express my feeling how amazed I am because nowadays recieveing product before time is rare.

Thumbnail of user christianp223
Florida
1 review
0 helpful votes
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October 21st, 2020

I was so scared to order from ninecolorso because of some of the bad reviews but I'm so glad I did. I'm a photographer and I I had to have this beautiful dress for a photoshoot. And it came in a timely fashion and is very beautiful. We love it. I'm definitely ordering from ninecolours again.

Thumbnail of user kik8
Canada
1 review
2 helpful votes
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October 26th, 2020

I have placed order online from many other website, ninecolour don't understand, instead of value of the products they put the resale price which mean the customer has to pay very high custom fees, also I paid for stitching, they send me products unstitched and lehengas without inner lining... overall my experience was awful, don't want return my money, and don't want to process return either, I don't know what to do, never buy again! Better to stay away!

Thumbnail of user saiyams
India
1 review
0 helpful votes
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August 6th, 2016

I had ordered clothes from this company, it's material quality was upto the satisfactory and their service regarding the product was too good. I m satisfied with this company. And i wil recommend to my frnds nd relatives..

Thumbnail of user sanijes
Switzerland
1 review
4 helpful votes
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February 6th, 2017

I was of course drawn to their website because of their deals and prices for what looked like cute items. I ordered 2 saares and what I got was terrible. I payed 280 CHF with shipping and when I got the items, i must to pay extra + 69 CHF for shipping. First of all they send me a wrong size and bad material, so cheap. Their customer service is horrible. I cant believe i was so stupid as to allow myself to be rob by this crook of a site.

Thumbnail of user vinayad
India
1 review
0 helpful votes
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July 6th, 2017

30th October is my baby's birthday for that I have ordered three girls kids wear - gown, 2frock. Recently i had just received my order and really its too much lovely. I m so happy with my Ninecolours shooping..

Thumbnail of user neelas3
India
1 review
0 helpful votes
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April 27th, 2019

There prabhari Gautam quality of dresses which you like almost in every category necklace dresses backless dresses and also blouse and other things are so creative and designing. Not even days you can also have your custom design dresses so that you can make your own choice.

Thumbnail of user ankitk27
India
2 reviews
1 helpful vote
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February 9th, 2019

According to me this site is best for shopping clothes. Every products that I bought delievered to me was same as in the pictures. Not even a single difference I found. Taking about its quality then its really good. By the way ninecolour impressed me a lot thatswhy I am giving 5 star.

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From the business

Ninecolours.com, Which is a full solution eCommerce platform for women's ethnic wear serving women's fashion. Our variety consists of Sarees, Suits, Salwar Kameez, Lehengas, Kurtis, Gowns to a wide range of Bollywood inspired collection to all the different ethnic wear for women with an amazing range of Jewellery and Accessories. We also offer men’s wear Sherwani, Kurta pajama and accessories.

Company Representative

Thumbnail of user jigara
Jigar A.
CEO

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