• NineColours

NineColours

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Overview

NineColours has a rating of 3.1 stars from 298 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with NineColours most frequently mention good quality, long time, and affordable price. NineColours ranks 10th among Indian Clothing sites.

  • Service
    25
  • Value
    25
  • Shipping
    23
  • Returns
    21
  • Quality
    24
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
65
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How would you rate NineColours?
Top Positive Review

“I like Anarkali gifted suit”

Shruti Y.
1/23/17

Wow.! I like Anarkali suit as my boyfriend gifted me at our first date, customer service was very good, on time delivery on our date day, product quality is better then other online stores. I wish to order more... its a best destination for ethnic wear. Thank You Ninecolours. Happy Republic Day to all...

Top Critical Review

“Scam”

Taslim M.
2/7/24

I have made a few purchases with NineColors that I was happy with. Black Friday 2023 I placed an order that I did not receive. They proactively reached out and I was happy with their customer service... except the first week of December was the last I heard from them. Since then I can't speak to their live operator from the website or get a response using the WhatsApp account we were communicating through. I even tried Facebook; no one responds to messages. It has been 2 months of multiple emails, calls, WhatsApp chats and no delivery or refund yet.

Reviews (298)

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customer service (42)
Thumbnail of user umleshk
Australia
1 review
4 helpful votes
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August 26th, 2018

I bought 2 anarkali suit, didn't turn out the way in the picture, stitching very very bad pathetic, even with the measurement no good at all, the size of dupatta only 1 metre, it just a waste of money and they don'tb return the stitched clothes plus money from the wallet you can not use it, you keep asking them how they cant guide and there is no option. Don't buy from this website they fake and and money grabbers. They advertise something else they send something else.

Thumbnail of user jenip6
Maryland
1 review
0 helpful votes
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May 17th, 2017

Let's start with customer service, terrible terrible terrible. When you call them to talk to they will pick the phone up and hung up on you. Second when order you and they will your order after million follow ups. I placed my order on April16 and didn't receive my order until May 16 so I call them and told them to cancel my order so they in hurry made my order and the size were wrong and not properly sewed together. Now I want to return the order they ask you to contact there return team I did and they replied me back a day later which was too late because I already return my order and the email they send said we will not refund your money back because it was custom stitch I don't think they even bother doing custom stitching in my order since it didn't fit me at all.
Just don't bother buying from this fraud stealer people's website, unless you want experience like mine.

Thumbnail of user madhun2
New Jersey
2 reviews
2 helpful votes
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January 28th, 2018

One of the disgusting sites to buy.
The materials are the cheapest ones you can find in your local market.
You should be able to find the same clothes in your local market for 1/4th of the cost.
& their cashback utilization policy is the biggest trap you can find on this planet.
Please avoid this site. You have plenty of other options online.

Thumbnail of user nishas22
Germany
1 review
0 helpful votes
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February 8th, 2019

Excellent choice and value for money
Vast variety if collection and reasonable price. Quality is good and excellent, not bad. Good value for money. Will shop again. Quickies delivery.
Service is very good. Delivery was also within the real time. I had one damaged jewellery item. As soon as I contacted customer service within few days my query was sorted
Amazing service. Very pleased with the ninecolour

Thumbnail of user anisak2
South Africa
1 review
4 helpful votes
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August 9th, 2017

The service from Nine colours Is pathetic! Because of their incompetence i have to now pay penalties for the the wrong amount on the invoice, when I have already paid for custom taxes and vat. This the second time that we have used nine colours and I did not need to pay for anything but the items and shipping. When i asked they could not provide vaild feedback on my query and when I asked for the matter to be escalated I did not receive any feedback... I am utterly disgusted with their service!

Thumbnail of user rubenak
Belgium
1 review
1 helpful vote
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February 24th, 2017

Fantastic! Lehenga i bought from here size is perfect, colour was quite different i like the design of the lehenga. The most flexible site i found on the web is ninecolours.com - get your clothes delivered to your home on there easy steps, the app is very flexible and useful. Colour was quite different i like the design of the lehenga. But my mom wants me to exchange has i got different colour i message them on WhatsApp once and i got exchange in 72 hours.

Thumbnail of user ajayd9
Canada
1 review
0 helpful votes
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April 6th, 2017

Why is Nine Colours not sending the Goods in Time? What would be the Quality of the Goods as per the web reviews I find that it will not be upto mark. Also Nine color's customer service people do not give any name. They all chat and say Give your order No. Then say the same thing. Your order will be shipped tomorrow. And it is never shipped next day. My question is Why don't these Guys Have a direct line for their Manager or Director or Owner so that they can see what their customer is facing. Why are the Top Management of This Company Hiding behind the Customer Service People? I think because they do not want to do ETHICAL BUSINESS. This might be my last order with Nine Colours if at all my order comes to me?

Thumbnail of user flightc
1 review
1 helpful vote
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January 23rd, 2017

Nice wedding collection i ound on this webstie, i was roaming here and there to buy saree since one week to wear in wedding ceremony of my brother as i live in Australia so i was wont be able to get sarees store. Because of this reason i searched online for sarees. And i found it from this website. It was affordable for me and good design which i wanted.

Thumbnail of user siyac
1 review
2 helpful votes
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May 16th, 2016

7 Days Before I have ordered home decor products & bedsheet for my little boy and today only I received my product... Its awesome & nice quality and all showpieces are excellent. I loved all my product.

Thumbnail of user lavis1
Nevada
1 review
0 helpful votes
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February 9th, 2019

Fantabulous! I bought two Saree for my mother from this brilliant site, quality is perfect, length and colour is too good. The design of saree liked by my mother. Easy to use and user friendly site this is. In India ninecolour is the only site having vast varieties of collections. Every process is so easy any one can do.

Thumbnail of user rajm43
France
1 review
0 helpful votes
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February 9th, 2019

The material of the cloth is very good with a clean embroidery done. The colour and the work is eye catching. The net dupatta is really soft. The blouse is plain. Overall the lenhga I bought is worth my money.

Thumbnail of user shanecer
South Africa
1 review
0 helpful votes
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August 24th, 2018

Don't buy from this website. I bought 4 lehengas, 2 of them are see through. The stitching is just pathetic I have cotton hanging everywhere. When I purchased the lehenga it said silk lehenga when I got it, it is cotton. I tried to return it but the refused to. Terrible customer service don't waste your money rather go buy from eBay they have a money back policy.

Thumbnail of user riyag1
India
1 review
0 helpful votes
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June 16th, 2017

I ordered one lehenga and designer saree, i got the product well but there was a delay in delivering the product.
The material was good but there was a fitting problem for my lehenga
Overall the packing and everything was good

Thumbnail of user parshvim
Brazil
1 review
0 helpful votes
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June 6th, 2017

I visited the site a week ago, and found it very interesting, so taught of ordering a product from the site.
I ordered one designer kurti from the site, received it on the exact delivery date, the packaging was not that good and even there was fitting problem but overall the material and the design of the kurti was good as it was on the website.

Thumbnail of user shahbazk3
India
1 review
0 helpful votes
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February 12th, 2019

Everything is nice. The main thing is we need to attach lining and we have to add can-can to the bottom of the lehenga to give it an extra flare... If we want, we can also stick kundans or stones which is optional. Overall its a good product

Thumbnail of user poojav4
India
1 review
8 helpful votes
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December 29th, 2018

I was looking for a beautiful and trendy lehenga online and came across Ninecolours. I saw this stunning banglori silk pink colour lehenga for my bridesmaid wedding and instantly ordered. Today when I finally received the parcel and saw the lehenga. I can't tell you how elated I am to see the lehenga having the exact impression of the given image. It's great in quality and It is just the way I wanted. This was my first shopping experience with Ninecolours and I know I am now going to be their loyal customer. I simply loved the lehenga and it is special coz I am going wear it in my friends wedding. So, thank you Ninecolours..

Thumbnail of user anahik1
India
1 review
0 helpful votes
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February 12th, 2019

Product quality is good. Embroidery, cloth quality everything thing is as it as shown in picture and product description. Beautiful saree. Everything is same as seen in the image. Thanks. Soooo happy with the product.

Very happy by this product. Keep it..

Thumbnail of user balk6
GB
1 review
2 helpful votes
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June 13th, 2017

I ordered my two outfits on 5/6/17 and received them on 12/6/17. The delivery was very quick considering the outfits are coming from Mumbai to London. I also absolutely love my semi-stitched lengha's. Both of them were exactly how the photo image was of them. Just need to find someone to sew them now!

Thumbnail of user tejask2
India
1 review
0 helpful votes
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September 25th, 2017

I m very very pleased with my wedding sherwani, nehru jacket and kurta pajama for my bro and dad. The fit is good, the colour is as it is after washing too. Quality is awesome and the price is definitely right! Before I have order big size jacket but now i changed it. Return policy is so easy.

Thumbnail of user shaileshp9
India
1 review
1 helpful vote
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September 21st, 2018

Best online site for me. I have bought lehenga choli in 4,399rs. & I got 4 lehenga free. Really it's unbelievable. All 5 lehenga is good in quality and nice, unique pattern. Really before receiving my order. I was worried about how will be the material but now after receiving my order. Really so happy & now I m planning to buy again the buy 1& get 4 lehenga free, and this time I will gift that to my relatives.

Thumbnail of user sona7
Canada
1 review
1 helpful vote
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October 8th, 2018

I order rs30,000 worth of stuff. And none of outfit I could use due to, poor quality material, terrible stiching and not even stiched to the proper sizes, product was not same as shown in images. It was waste of time and money. If you don't want to be disappointed dont order from them, their deals seems very tempting because they are litterally selling garbage that no one would buy or wear once they actually see the merchandise personally. It only looks good in pictures, in reality its terrible!

Thumbnail of user radhikaj3
California
1 review
1 helpful vote
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November 25th, 2018

Ordered for the 1st time, 2 lehangas for Navratri. Delivery was late, I had to follow-up multiple times. When the order came, I was shocked- My lehanga top was not even complete and had no decent opening to wear! And the lehanga wire at the bottom had torn the cloth and was coming out, this was 5 min after the delivery! Dont know who the tailor was, but he or she needs a stitching lesson. When I reached out for exchange as they had promised, ( if the dress is damaged, will exchange), they email me saying no exchange as it is not their fault but will take off 5% from my next order.
Never seen such bad and unprofessional experience...
I selected 1 star as it was allowing me to submit...

Thumbnail of user umar30
India
1 review
2 helpful votes
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January 12th, 2017

I have purchase 3 kurtas (Unstiched) from them. Material, size and design is totally different from photo. I received it on friday evening only. I send an request for return on monday morning. No one is replying for two days. After i send reminder then they reply as "return issue should be informed within 24hours"".
But in my parcel It is mentioned as "7DAYS" return.

So, That people are cheating.

Don, t waste your Money on it.

Thumbnail of user soumitas
India
1 review
0 helpful votes
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February 9th, 2019

For our family ninecolour is the most trusted site. When it comes on party wear, marriage ceremony or any accasion, our family is all time buyer from this site and the only reason behind this is its original product, high quality and the trust. Its been quite a long time we often buy dresses from here we never found even a single damaged or unfinished product. Hatts off to you ninecolour for winning our trust.

Thumbnail of user karand9
Netherlands
1 review
0 helpful votes
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February 9th, 2019

Excellent product same as I saw. Its just wow! I bought Saree for my karwachauth. And its really worth the price. Embroidery is golden full on my Saree. And golden colour jwellary will suit on it. Good quality. Really satisfied. Its indeed a catch. I am so so happy.

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From the business

Ninecolours.com, Which is a full solution eCommerce platform for women's ethnic wear serving women's fashion. Our variety consists of Sarees, Suits, Salwar Kameez, Lehengas, Kurtis, Gowns to a wide range of Bollywood inspired collection to all the different ethnic wear for women with an amazing range of Jewellery and Accessories. We also offer men’s wear Sherwani, Kurta pajama and accessories.

Company Representative

Thumbnail of user jigara
Jigar A.
CEO

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