• NineColours

NineColours

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Overview

NineColours has a rating of 3.1 stars from 298 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with NineColours most frequently mention good quality, long time, and affordable price. NineColours ranks 10th among Indian Clothing sites.

  • Service
    25
  • Value
    25
  • Shipping
    23
  • Returns
    21
  • Quality
    24
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
65
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How would you rate NineColours?
Top Positive Review

“I like Anarkali gifted suit”

Shruti Y.
1/23/17

Wow.! I like Anarkali suit as my boyfriend gifted me at our first date, customer service was very good, on time delivery on our date day, product quality is better then other online stores. I wish to order more... its a best destination for ethnic wear. Thank You Ninecolours. Happy Republic Day to all...

Top Critical Review

“Scam”

Taslim M.
2/7/24

I have made a few purchases with NineColors that I was happy with. Black Friday 2023 I placed an order that I did not receive. They proactively reached out and I was happy with their customer service... except the first week of December was the last I heard from them. Since then I can't speak to their live operator from the website or get a response using the WhatsApp account we were communicating through. I even tried Facebook; no one responds to messages. It has been 2 months of multiple emails, calls, WhatsApp chats and no delivery or refund yet.

Reviews (298)

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customer service (42)
Thumbnail of user manishp27
India
1 review
0 helpful votes
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December 15th, 2019

TOTALLY FRAUD COMPANY I AM SELLER ON THIS FRAUD WEBSITE I HAVE SOLD MY PRODUCT HERE BUT STILL DINT GET MY PAYMENT. I HAVE DROP LOT OF MAIL BUT STILL DID'T GET ANY REPLY FROM 5 MONTH I DIDN'T GET ANY RESPONSE. DON'T SALE OR PURCHASE FROM HERE ANY THING KEEP AWAY.

FULLY ARGUMENTATIVE COMPANY WHEN I KEEP MY REVIEW FOR THIS COMPANY HE CALL ME AND HE DON'T ACCEPT THERE MISTAKE HE TALKED WITH ME IN WRONG WAY I HAVE'T SEE COMPANY LIKE THIS IN MY LIFE. AS CUSTOMER I HAVE KEEP MY REVIEW BUT I DON'T KNOW WHAT HAPPENED WITH THIS COMPANY. HE DON'T CARE CUSTOMER. WHEN I TALK ABOUT MY PAYMENT THAN HE SAID YOU WILL NOT PURCHASE BUNGALOW. I NEVER EXPECT THIS THING. ASAP I WILL TAKE LEGAL ACTION FOR THIS. PLEASE GUYS KEEP AWAY FROM NINECOLORE.

Service
Value
Shipping
Returns
Quality
Thumbnail of user sarojb1
India
1 review
0 helpful votes
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July 7th, 2019

This is the best website for shopping
I've been using this app for long time
All the clothes are at very affordable price
And the quality of products is very good
I'll recommend all you to buy clothes from here
Loved this website

Thumbnail of user suchitac
South Africa
1 review
1 helpful vote
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April 26th, 2016

Service is terrible and Product is not provided as per picture and items, the material was terrible, and designs were changed, never ever buy from this company!

Thumbnail of user nasreenm1
South Africa
1 review
4 helpful votes
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May 19th, 2018

DO NOT BUY FROM NINE COLORS!
EVERYTHING ON THEIR WEBSITE IS A BIG LIE!
THEY DO NOT ACCEPT RETURNS!
THEY DO NOT REFUND!
NOTHING LIKE THE PICTURES!
STITCHING IS PATHETIC!
SIZES ARE WRONG, COLORS ARE WRONG, EVERYTHING WAS WRONG!
DO NOT BUY FROM NINE COLORS, FRAUDULENT, CRIMINAL, CROOKS!

Thumbnail of user snehas28
Singapore
1 review
0 helpful votes
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April 27th, 2019

Yeah really this is one of the best place to buy any type of dress easily and all the design and are soo much cool and also trending in youth, I like this place very very much.

Thumbnail of user rohitk44
Florida
1 review
1 helpful vote
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October 13th, 2018

I ordered from them first time- all items which I ordered when received wrong items. When I complained they say they cannot take it back- How can someone send you items that you did not order and than say that they cannot take it back, CROOKS. I have ordered from different websites before - but THIS IS THE WORST QUALITY- PIECE OF $#*!!- AND THAT IS A UNDERSTATEMENT. I would never wear these.

I WILL NEVER EVER ORDER FROM THESE GUYS. ALL I CAN SAY IS GOD BLESS THEM WITH WISDOM NOT TO CHEAT THEIR CUSTOMERS

Thumbnail of user sanjeevanis
India
1 review
0 helpful votes
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May 11th, 2017

Ninecolours Services are great. I always recommend to my frends and family too! I got my perfect size dress on first time which is very task for ladies. Thanks to Ninecolours.

Thumbnail of user ambieg
South Africa
1 review
1 helpful vote
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February 14th, 2020

Photo of order and what I received colors all wrong. The blouse is the wrong color and the skirt has blue flowers. The original order is the picture at the bottom. Not even close to what I ordered.

Thumbnail of user akashm8
India
1 review
0 helpful votes
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December 29th, 2018

I have ordered a kurta from ninecolours for my brother's engagement. That's very nice kurta and i was very happy for this
Thanks ninecolours
Ninecolours is very good site for men's wear

Thumbnail of user vivekd23
India
1 review
1 helpful vote
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July 14th, 2022
Verified purchase

They send poor quality product on stiched products orders, one cannot throw it or return it, totally waste of money 2300rs.
Order Id*******
Order Date 28 Apr 2022

Very bad experience.

Thumbnail of user suryar5
India
1 review
0 helpful votes
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April 27th, 2019

They are providing the best quality of product in your budget so that you can buy the best product in the best value also the quality is very good and awesome looking.

Thumbnail of user sagarm8
India
1 review
0 helpful votes
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July 23rd, 2019

This very nice website shopping. Awesome clothes. Really amazing. I this website. Good quality product. Fashion no1. I suggest all shopping here for GD product. Nice seller

Thumbnail of user sanjitk1
India
1 review
0 helpful votes
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July 23rd, 2019

The good service for the site jabber Andrew and girls and boys so nice for the summer season of the same time as other people who have been for so much and lovely and the other people who do nice...

Thumbnail of user sureshy1
Singapore
1 review
0 helpful votes
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April 27th, 2019

The product is very good looking so awesome quality of the product it is very tough and light mix of both things which make the product very very awesome.

Thumbnail of user preetg2
Canada
1 review
9 helpful votes
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September 12th, 2017

I know lots of customer like me who got scammed by nine colors. I want to file case against them but cant do it own my own. Anyone wants to pitch in.we will write the letters about their scams and submit it to the police or the court. Please read before you buy from them.
SHIPPING- they will say they ship within 7-10 working days. When I contacted them I was told its still processing but when I asked them when they will ship it so I will know what to aspect customer service simply end the chat. You will never get a straight answer from them about the shipping. Its hard to deal with customer service they are rude people. Please read their policies very carefully. Shipping- you will never get your shipping on time.
RETURN POLICE- They mentioned 100% customer satisfaction and 100% MONEY BACK. Don't be fool by this if you read further that 100% refund is not the refund on your actual payment method that 100% refund goes to their store credit so your stuck buying from them again or you will lose you money.
CASH BACK - Don't get too excited when you see their 30% cash back or more. Yes you will get cash back but you will not be able to use it all once. You can only use 25% of your cash back money per order that means your stuck with 75% so you will end up paying 75% out of your pocket.
I would never recommend nine colors to anyone.

Tip for consumers:
Don't buy it .I live in Canada so I thought it will be nice to but some Indian wear but nine colors is bad name to Indian business

Service
Value
Shipping
Returns
Quality
Thumbnail of user satyakip
India
1 review
0 helpful votes
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July 23rd, 2019

Very good service. L am using this service. All member can use this.so all friend use this. All world member can use this application. L use and my friend use this service

Thumbnail of user jobanjeetk
Australia
1 review
2 helpful votes
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May 22nd, 2018

Ordered nice lehnga with meehakari/tread work and they send me printed lehnga looks like a bedsheet. Wasted lots of money, will never buy anything from this website, please stay away

Thumbnail of user ambero6
Australia
2 reviews
3 helpful votes
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August 14th, 2023
Verified purchase

I ordered two saris which together cost $190 and both are completely unwearable. I paid for full stitching including pre pleating, and a tailored blouse. One sari arrived pre stitched but made 7 inches/20cm too long. I absolutely can't walk in it and if I have a tailor here repair it I will lose all the beautiful silver detailing. The other sari came only edged, but also 7inches/20cm too long. Both blouses were incorrect and they've clearly just received a large blouse and done a 5 second shoddy job of shortening the seams but haven't even cut and hemmed them! So there's now uncomfortable bunches of material under my armpits and down my sides. One was also a completely different design from what I chose, one didn't have any of the details in the advertised photo and both of the measurements were out. I have been nothing but polite with their staff and have sent photos and offered to pay to post them back to be repaired and it's been a week since they last contacted me. I assume I won't hear from them again. They certainly don't seem to be concerned that I have wasted $190! If it was $20 I wouldn't mind so much but it's not cheap! And thankfully I didn't urgently need them because I assume I'll have to start again with a new company.

Tip for consumers:
I wish I had read all the other terrible reviews first.

Products used:
I can't use any item

Service
Value
Shipping
Returns
Quality
Thumbnail of user jessicab1108
Australia
1 review
5 helpful votes
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January 26th, 2020

We placed a large order consisting of 5 lehenga cholis and lots of jewelry, for an upcoming wedding. Nine colours did not ship one of my pink lehenga and jewelry which cost $100 AUS. They never informed me it would not be coming, then when we requested a replacement they DEMAND we pay a huge amount for international shipping when it was their fault that we needed a replacement. So of course we then request a refund. Weeks roll by NO REFUND. We had to get PayPal involved to finally get our money back from these scammers.
With the clothing that DID arrive in the original order- it was disgusting.
My black lehenga arrived a putrid shade of green and unwearable, the other 2 lehenga arrived looking cheap and different to what was expected.
They put us through hell... stay away they are truly horrible, cruel, irresponsible people. They do not deserve to sell on their fraudulent website. If it wasn't for PayPal they would never give us the money back for the missing outfit. I cannot and will not forgive them, they NEED to be shutdown.

Thumbnail of user rayg128
South Africa
1 review
3 helpful votes
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November 25th, 2018

I placed an order for two outfits the didn't notify me that they couldn't deliver one of them until I asked them about my order. This was on the 25 October 2018 I told them I have a function on the 24 Nov 18 and was guaranteed on email that I will get delivery well before that. I had to phone and ask for my refund then on the 26 oct placed my new order. I phoned on the 12 nov to check the status get told it's under production I did emphasize the urgency. Kept on phoning everyday on the 16 nov I spoke to a guy he is the biggest liar he tells me my parcel will get shipped that day. The courier company only received on Monday. The entire week I kept on tracking. On Friday I speak to the same guy again twice to say that my function is tomorrow and I still haven't received my parcel he says I must just keep quiet and listen to him that his logistics department confirmed my parcel will be delivered on Saturday guess wat the function is over I had to go on the 11th hour and buy another outfit. He is such a liar whenever u asked his name he drops the phone. People should not support this company.

Thumbnail of user pushpan
India
1 review
1 helpful vote
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January 22nd, 2017

I have ordered more than 50 products till date and all of them were beautiful. You have win my faith and now I can order lumsum products from ninecolours! Thanks ninecolours

Thumbnail of user papaid1
India
1 review
0 helpful votes
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July 23rd, 2019

Very good shopping site. I like sitejabeer, and buy everything from sitejabeer.
Good product quality, fast delivery.
All product value of price range.
Excellent!

Thumbnail of user dineshk33
India
1 review
0 helpful votes
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September 26th, 2018

I received order today & this red colour saree is unbelievable. I have ordered for my wife, for her karwa chauth fast and she is so happy to see the material and the work on it

Thumbnail of user sayalik
India
1 review
1 helpful vote
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July 5th, 2016

Ninecolours is one amazing site that i can refer to anyone at any point. Their collections are stunning and after wearing one of their lehengas, I couldn't stop looking at the mirror.

Thumbnail of user kavitat2
GB
1 review
1 helpful vote
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August 4th, 2016

Thank you so much. I got my saree on time, I really loved it, this saree I have order for my sister for rakshabandhan gift. You guys did very good job, Thank you ninecolours Team

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From the business

Ninecolours.com, Which is a full solution eCommerce platform for women's ethnic wear serving women's fashion. Our variety consists of Sarees, Suits, Salwar Kameez, Lehengas, Kurtis, Gowns to a wide range of Bollywood inspired collection to all the different ethnic wear for women with an amazing range of Jewellery and Accessories. We also offer men’s wear Sherwani, Kurta pajama and accessories.

Company Representative

Thumbnail of user jigara
Jigar A.
CEO

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