• NineColours

NineColours

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Overview

NineColours has a rating of 3.1 stars from 298 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with NineColours most frequently mention good quality, long time, and affordable price. NineColours ranks 10th among Indian Clothing sites.

  • Service
    25
  • Value
    25
  • Shipping
    23
  • Returns
    21
  • Quality
    24
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
65
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How would you rate NineColours?
Top Positive Review

“I like Anarkali gifted suit”

Shruti Y.
1/23/17

Wow.! I like Anarkali suit as my boyfriend gifted me at our first date, customer service was very good, on time delivery on our date day, product quality is better then other online stores. I wish to order more... its a best destination for ethnic wear. Thank You Ninecolours. Happy Republic Day to all...

Top Critical Review

“Scam”

Taslim M.
2/7/24

I have made a few purchases with NineColors that I was happy with. Black Friday 2023 I placed an order that I did not receive. They proactively reached out and I was happy with their customer service... except the first week of December was the last I heard from them. Since then I can't speak to their live operator from the website or get a response using the WhatsApp account we were communicating through. I even tried Facebook; no one responds to messages. It has been 2 months of multiple emails, calls, WhatsApp chats and no delivery or refund yet.

Reviews (298)

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customer service (42)
Thumbnail of user koushikc1
California
1 review
1 helpful vote
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November 11th, 2018

The guys who run it and the customer care are complete a... holes! Extremely poor customer service. They will do and say (literally LIE) anything to sell a product to you. Once you pay the whole amount, they will absolutely stop communicating with you and responding to any of your queries. They completely lied to me saying what comes with a sherwani. Later on when I kept asking them, they simply told me either take it or leave it and we are not returning your money! What a nightmare dealing with such unprofessional liers! Stay the f... away from these people!

Thumbnail of user kritak
India
1 review
0 helpful votes
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February 12th, 2019

This saree was awesome. I wore this for an engagement celebration the night before the wedding celebration. I got lots of compliments. The print was cool. Material was great and not too hot. Didn't wrinkle too easily (wore it right out of the package without having to steam it out or anything).

Thumbnail of user antoniak7
Greece
1 review
0 helpful votes
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August 10th, 2019

I ordered my wedding dress from your site. Excellent job. I made only some small changes.
Thank you from Greece. (Product Code: YD*******) - See photo here: https://www.dropbox.com/s/n6b2rl4waohdij1/dress.jpg?dl=0

Thumbnail of user baljig
Canada
1 review
0 helpful votes
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July 29th, 2018

I ordered 4 suits, custom stitched but the lining used on 3 of the suits was absolutely see through. I emailed to complain but was told I could receive a 5% discount on my next order. I told to keep the 5%. I sent them pictures to show how poor quality the garment was. I will not be buying from their website again.
I ha

Thumbnail of user ashwinip1
India
1 review
1 helpful vote
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August 19th, 2016

I bought chain pendant from Ninecolours.com 2 month back but it still shined perfectly and was true to being sterling silver! I love it, i let my husband see before i got to and he was suprised that it looked that awesome! This ring is for my 2 year anniversary and Im not big on fancy things so i don't need a 2 or 3 thousan dollar ring to be happy so thats why we got this! Its perfect and I am sure more compliments are to come! I cannot wait to go to work to show it off!

Thumbnail of user laylaa4
France
1 review
1 helpful vote
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June 25th, 2016

I just receive the Worst order of my life i've spend 160 and they just kidd for me. This is the worst quality i've ever seen in my life. The product are totally different from the picture. Never never never buy on the website they don't Want to refund my order. All dresses are big for me.

Thumbnail of user ashwink10
India
1 review
0 helpful votes
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February 12th, 2019

On our previous anniversary I gifted it to my wife. I had to sold one of my kidneys & testicles to buy this saree. You won't believe how long the saree was. Couple of months ago, one night Lord Krishna revealed himself in my wife's dream & he ordered us to send him the saree to rescue Draupadi from Kauravas. So, I'm going to NASA with a proposal for making a time machine to be a part of hindu mythology.

Thumbnail of user alih113
Netherlands
1 review
0 helpful votes
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February 12th, 2019

This is an more dan amazing dress i simply just love it and thanks to this site for serving such an wonderful service... Love u guys keep it up... Highly recomended.
The product is a perfect fit for me. Worth the money. Got for it. It's gorgeous! I'm happy

Thumbnail of user shrip3
Germany
1 review
1 helpful vote
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February 6th, 2019

Ordered for 2nd time my favourite dress. This is really easy to operate and surf. Any one can easily buy from this site. Product came in full high quality package. Ninecolour take care of their customer with full attention. Never seen such awesome site. Giving 5 star just because of trust of this site.
Never seen such profession experience.

Thumbnail of user inders3
India
1 review
0 helpful votes
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April 30th, 2019

The place of youth and the place of style, these two things are fully cover by this shopping place where you can easily get any types of dress in your choice of style, even they also provide the customers they customized designers dress facilities. But I am sure you get your style suit dress in there ready made collection. Try it and thanks me later.

Thumbnail of user sulp
Florida
1 review
1 helpful vote
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October 2nd, 2018

Don't order from this people. Complete scam. They won't pick up your phone after you pay. I think they have caller ID so they will pick up the phone and keep your phone on mute. I had to get refund from paypal.

Thumbnail of user telis
India
1 review
0 helpful votes
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July 7th, 2019

This product are soo much awesome and specially all the products are too good they are soo professional i think that is why my friend recommended to me this company product soo i choose and guess what i liked it a lot

Thumbnail of user sonah3
Minnesota
1 review
2 helpful votes
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January 10th, 2021

I ordered 2 kurtas. Both of them arrived wrong size. One larger than ordered size and one smaller. The customer care refuses to consider any option for possible fix for them. As per them its okay to receive large and small kurta. Also the quality of fabric is also very poor. They look cheaply made. There are other sites which deliver quality product and service for similar price. Thanks!

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Thumbnail of user sakshik5
India
1 review
0 helpful votes
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February 12th, 2019

The saari was very nice and soft. The beeds seems to stuck nicely. But if the blouse hands could be much longer would've been looked nice. Overall value for money! Awesome
Nice saree, nice fabric. As shown in the picture. But the white pearls are not pasted well. Shredding at its own.

Thumbnail of user shamitas1
India
1 review
1 helpful vote
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January 1st, 2017

Ordered a blue dress for the first time at ninecolours and received a slightly different blue colour. The pattern and style were the same. I understand the slight difference and it's OK. I call the customer executive and told them that I found difference in colour so they told me that this is very normal we have mentioned this on our site and it was my mistake that I didn't see that still was not liking it as I imagined it like that only do I called them for return and they were quick with it and then I didn't got any problem

Thumbnail of user dipakk1
India
1 review
0 helpful votes
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October 4th, 2017

I had purchased kids wear sherwani for my 5 years boy especially for the diwali function. Nice colour, fabric. Material is good in quality. He can wear same sharwani for attending any relative wedding also. Thanks ninecolours for real diwali promise.

Thumbnail of user hetalm1
Australia
1 review
0 helpful votes
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April 29th, 2017

I did receive my order after hundreds of follow ups then it was totally in different colour. The product i recieved was in pink colour and the one I ordered was clearly marked as red. Its been 2 months. Still chasing it. Now they are saying they only received saree not the lehga suit. Forgot to mention the earrings I ordered they didn't have ut in stock. But they deduct the money for that and never bother to tell me that its not in stock. I found it missing when I received my order. Not a single apology from them. Feeling frustrated..

Thumbnail of user pritamk1
Netherlands
1 review
0 helpful votes
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February 7th, 2019

Talking about the process of delivery then ninecolour never failed to deliver their products at real time. I am so happy that I got my orders at time otherwise its going to create a problem because tomorrow I need to go at my friends wedding I have no new dress to wear. But all thanks to ninecolour who solved my problem my giving real time delivery. Thanks ninecolour. For your wonderful service.

Thumbnail of user shazia
New Zealand
1 review
4 helpful votes
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May 8th, 2019

Very poor service. Untrustworthy and unreliable. I ordered a black anarkali but I received lengha. Instead of trying to contact them through what's up and emails no response from them. I would highly recommend not to shop and trust them. They show something else on the pictures and when we purchased it we get something else. This was my first and last time to shop with nine colors

Thumbnail of user manishap8
India
2 reviews
9 helpful votes
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July 3rd, 2018

I was looking for a beautiful and trendy lehenga online and came across Ninecolours. I saw this stunning pastel green lehenga and instantly ordered. Meanwhile I went through some reviews of the site which made me sceptical but today when I finally received the parcel and saw the lehenga. I can't tell you how elated I am to see the lehenga having the exact impression of the given image. It's great in quality and It is just the way I wanted. This was my first shopping experience with Ninecolours and I know I am now going to be their loyal customer. I simply loved the lehenga and it is special coz I am going wear it in my engagement. So, thank you Ninecolours..

Thumbnail of user nicka128
Singapore
1 review
0 helpful votes
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April 27th, 2019

This is one of the best among my my favourite shopping places because they are providing best quality of product and trending product in in my choice of of design because they are providing the dresses in customise method means you can choose what you want and how to you fit it and fulfill your desire dresses so that you you not only e they suffer yourself also for showing other your own creativeness.

Thumbnail of user theshun
Netherlands
1 review
2 helpful votes
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June 23rd, 2018

Never buy from here. Disappointed and disgusting. Before buying something they are very friendly and making customers to order something, but after the buying they are behaving totally different. Cheaters.

Thumbnail of user prishal
1 review
2 helpful votes
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January 5th, 2017

It was my second order on Ninecolours and the first order was good and I was 100% satisfied so I ordered once more but this time I am not that satisfied as the fabric quality was not as mentioned. I ordered a net saree and I was expecting it to be great this time also but the net was not of a very good quality. The embroidery and everything was up to the mark. So i will tell them to just improve this thing else everything is perfect so that I can look forward to shop again with them.

Thumbnail of user krishnas17
Singapore
1 review
0 helpful votes
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February 6th, 2019

I ordered one kurta from here and I really got good high quality material. Very nicely stitched and very comfortable to wear. I want to but one more and one of my friend also told me to get one for him. I got the same kurta as shown in the picture while buying. Don't go anywhere else guys. This is best service.

Thumbnail of user alexisp262
Indiana
1 review
0 helpful votes
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May 28th, 2022
Verified purchase

I ordered a beautiful Anarkali for around 60$ USD, after checking my order daily for 2 weeks with no update I decided to email them, they got back to me and said that it was not ready yet. Fine, I understand that they had to finish some stitching. Another two weeks go by no change and so I email them again to see what is going on. They tell me that the item simply is not ready yet. After a month and a half I email them again and they inform me the item is not available and I will have to find another similar item or request a refund. I requested a refund, will be surprised if I actually get my money back. They have also removed my email from their website and I am no longer able to log in and check the order or my wishlist.

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Value
Shipping
Returns
Quality

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From the business

Ninecolours.com, Which is a full solution eCommerce platform for women's ethnic wear serving women's fashion. Our variety consists of Sarees, Suits, Salwar Kameez, Lehengas, Kurtis, Gowns to a wide range of Bollywood inspired collection to all the different ethnic wear for women with an amazing range of Jewellery and Accessories. We also offer men’s wear Sherwani, Kurta pajama and accessories.

Company Representative

Thumbnail of user jigara
Jigar A.
CEO

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