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NitroTek

How would you rate NitroTek?
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GB
1 review
0 helpful votes
Follow Paul H.
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Box turned up battered, internal one wasn't to bad and product was ok but a shame as this was a present.

Date of experience: November 21, 2018
GB
2 reviews
0 helpful votes
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Do not buy from these pathetic excuses of human beings! They tried stealing my 8 year old boys Christmas money! They sold us faulty batteries for his RC car, they then made us pay for the return postage costs but then they wouldn't refund us! They try every trick in the book not to refund you and it's only because I paid through Klarna that I was successful in getting our money back. It takes days to get a response from them but each time you do get a reply they will not refund you even though they have received the goods. This dragged on for months and my little boy was so upset but these horrible scamming people do not care! The only reason that these lying scum bags have any positive reviews on Google is that everytime you purchase something from them they bribe you with a £5 voucher to leave them a 5 star review! If you want an honest opinion of their company just read the hundreds of negative reviews and it says it all. DO NOT BUY FROM THESE CON ARTISTS YOU WILL HONESTLY REGRET IT!

Date of experience: July 29, 2020
GB
1 review
0 helpful votes
Follow Rachel W.
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Can't wait to receive the bike for my grandson
It's going to make his day he's waited Sooo long to be able to get 1

Date of experience: September 18, 2020
GB
1 review
0 helpful votes
Follow Gary D.
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Nice car
June 10, 2021

*******183 Acme Condor nice starter car, starts up with no issues the starter that comes with the bundle are good quality. I would recommend nirotek

Date of experience: June 9, 2021
GB
1 review
1 helpful vote
Follow Graham H.
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DON'T GO NEAR THIS COMPANY! Thus company is a cash first and forget operation.
They are masively helpful in choosing a product. They ship it really quickly, but god help you if there is a problem.

I ordered a 1/5 scale truck and when it arrived the nightmare started. The paintwork was scratched and badly gouged in multiple areas.
The finish of the vehicle was shocking. The front bumper looked like it had been glued on with papermashe. The vehicle looked and smelled like it had been used. I took it to a reputable shop to have it checked out and the merchant confirmed it was a used vehicle after stripping it and looking at internal parts.
So at worst they are selling returned stock as new?

The vehicle had rust on its metal parts as well.
When I tried to return it they refused to handle the issue via telephone. Every communication has to be with their customer service department via email.
Multiple pictures were sent of the defects yet absolutely no recognition of the faults has been forthcoming.

Generic emails are their standard reply. They say they will resolve issues in 10 working days. So if you have a problem expect to be left in the dark at every turn and expect generic and worthless email responses.

This company is mortally bankrupt. They employ a tactic of pushing the limits of consumer law to their very extreme limits. My opinion is that they do this so if you ever have to return something again you would rather just settle for what you get than go through the absolute nightmare of dealing with them again.

A very effective tactic as I will never deal with them again.
I await them to put one foot wrong in this nightmare and the small claims court will be my first stop.

Letters are on route to PayPal and Oubodsman. This company is a joke. Don't go near them.

Date of experience: December 11, 2017
GB
1 review
2 helpful votes
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Very good
June 4, 2017

It was very easy and quick to order and find the things I needed related to my product thanks nitrotec

Date of experience: June 4, 2017
GB
1 review
0 helpful votes
Follow Ben g.
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Used nitrotek before and highly reconmend this business great aftersales. Very quick and easy online Web page and a good stock for spares.

Date of experience: April 2, 2019
GB
1 review
0 helpful votes
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Excellent service
January 1, 2019

Easy to order from and no need to go elsewhere if u have a HSP vehicle as they have plenty of spares

Date of experience: January 1, 2019
GB
1 review
0 helpful votes
Follow Jamie r.
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We our very Very pleased with purchase and the price overall of the order amd we got free delivery next day loverly service!

Date of experience: March 2, 2019
GB
1 review
0 helpful votes
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Confusing shipping
May 21, 2018

Excellent prices although the shipping is slightly confusing. Brilliant company excellent quality. Gggggggggggg

Date of experience: May 20, 2018

Overview

NitroTek has a rating of 3.1 stars from 861 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with NitroTek most frequently mention order number, customer service and fast delivery. NitroTek ranks 1st among Remote Control Cars sites.

service
212
value
209
shipping
203
returns
152
quality
188
This company does not typically respond to reviews
+70