website thubmnail of NitroTek

NitroTek

How would you rate NitroTek?
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Bulgaria
1 review
0 helpful votes
Follow Vladislava M.
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Order
December 27, 2017

Im really satisfied with my order. It was really easy to find the product I was looking for. This for sure wouldnt be my last one.

Date of experience: December 26, 2017
GB
1 review
0 helpful votes
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Really good
September 8, 2017

Quick and easy to order thanks again would recommend to friends and family and some amazing offers helpul in every way possible

Date of experience: September 8, 2017
GB
1 review
0 helpful votes
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Easy to use best price shopping experience Couldnt find better anywhere else easy to use website. Sale on starter kit included xxxxxx

Date of experience: April 16, 2018
GB
1 review
0 helpful votes
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Very simple
January 14, 2021

All the parts I needed, very easy and fast cheap shipping
Quality parts
Good prices and lots of stuff to choose

Date of experience: January 14, 2021
GB
1 review
7 helpful votes
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Outrageous
August 8, 2016

If you want to get ripped off and spend money for no reason then this is the place to go. Nitrotek will rip you off and take your money happily. Scammers! The reason for this is because I bought a helicopter and a transmitter from here and guess what it was not working so I sent the transmitter back with extra money. Yet when I recieved it back I still didn't work, what a waste of money! But I gave nitrotek another chance thinking that the helicopter was to blame. But when I bought the same exact helicopter from this site I realised that it would not fly. So once again I sent it back and they said that I had damaged the part where the blade fits on to. But my question is how on earth could I possibly break that when the helicopter didn't even lift off the ground. Truly pathetic. So i tried to email the support team for an update on my return but I wasn't getting any where. Finally I was told to pay some money to repair it, which I did of course. Little did I know it's been over a month and I had to ring up and find out what is happening because the staff do not reply to emails. After spending hundreds of pounds on this disgusting scamming website i have realised that I probably won't even get a helicopter back. It's just messed up that a huge company like this can go around taking people's money yet they have a stupid customer support team who don't even know how to deal with issues! That's your job so maybe do it correctly? You are getting paid at the end of the day. So my overall message is that I'm very angry and frustrated with the lack of care this company has given me. Also I hope you all read this review and dont purchase anything from this website. They will happily take your money but they won't help you solve an issue (which is common). So save your time and money and shop somewhere that they value your custom and time.

Date of experience: August 8, 2016
GB
1 review
0 helpful votes
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Website and service
October 5, 2018

Excellent website. Offers full packages which is great for a novice. Phone suppler is great too. Recommended.

Date of experience: October 5, 2018
GB
1 review
1 helpful vote
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My son is going to love this item thanks for an easy transaction and looking forward to receiving my item thanks order number*******

Date of experience: June 19, 2018
GB
1 review
0 helpful votes
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Using customer services
January 17, 2020

Raise a query with customer services over a spare part and recieved a response within 48 hours with the correct part identified.

Date of experience: January 15, 2020
Pakistan
1 review
0 helpful votes
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Cool R/C Planes
July 13, 2015

Plenty of variety of planes for any stage of the enthusiast, I'd recommend this shop to anyone with even an inkling of interest in RCs.

Date of experience: July 12, 2015
GB
1 review
0 helpful votes
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Very good
August 8, 2017

Need more places like this. Good place to get parts for yama buggy.not many place do them. Need more items for yama buggy

Date of experience: August 8, 2017

Overview

NitroTek has a rating of 3.1 stars from 861 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with NitroTek most frequently mention order number, customer service and fast delivery. NitroTek ranks 1st among Remote Control Cars sites.

service
212
value
209
shipping
203
returns
152
quality
188
This company does not typically respond to reviews
+70