NJAccessory.com

Worst online buying experience of my life.
Bought a canon Eos R on black friday, the price was the best I could find online. As of today, december 10th, the camera hasn't even been shipped yet. I reached out multiple times through email and whatsapp for the past 3 days asking for a tracking number. They responded ONCE saying the camera ETA was 7 days to get here. Today I finally emailed them saying I was gonna cancel the order with my bank if they didn't send me a tracking number. I got a responde with a cancellation invoice for refund. I responded asking why were they cancelling the order instead of sending me the tracking number and they called me saying the camera is backordered and would take like 21 days to get here unless I wanted to pay 180 dollars for faster shipping then it would be here in 2 days. Then they sent me a quote for the "new price" which is pretty much the same price on amazon or other websites.

Bottom line, I wasted almost 2 weeks waiting for a camera that was never even dispatched. Now I gotta wait for the refund to go through my bank so I can buy it from somewhere else. By now I wasted so much time I'll be forced to buy from sellers that offer faster delivery and pay even moer than I would normally.

This is probably the worst experience I've had buying anything online.

On August 8,2018 I purchased a MacBook Air for $799 as advertised on their website. The product showed current inventory available for shipping. Three days later after several online attempts to inquire about the status of my order, I was informed the product was on "indefinite backorder" and my order was being canceled. Mysteriously the same computer now listed for $895 when reviewing their website.

I'm review of several other customer experiences, this is a typical response for NJAccessory. They are a true bait and switch company. The bottom line is, they advertised a product for a lower price than they were willing to sell for. Once it was realized, they give a ridiculous reason of indefinite backorder. That really strange sing every other box store and online retailer has plentiful stock and immediate shipping.

I ended up purchasing the MacBook from Monoprice. I have dealt with them for years with EXCELLENT customer service.

Don't be fooled by NJAccesory pricing and dishonesty.