• Nomador

Nomador

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Overview

Nomador has a rating of 3.2 stars from 13 reviews, indicating that most customers are generally satisfied with their purchases. Nomador ranks 9th among Cleaning Service sites.

  • Service
    7
  • Value
    7
  • Shipping
    6
  • Returns
    6
  • Quality
    7
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How would you rate Nomador?
Top Positive Review

“Comfortable, cozy and rational”

Lodovica C.
6/14/22

It is very good that there is a service to find like-minded people who take care of the house and pets in the absence of the owners. My husband and I often have to go on business trips, so the existence of a suitable company is a great offer for us. The managers Nomador offered us a decent and responsible person in a short period of time. Comfortable, cozy and rational.

Top Critical Review

“Incompetent service”

Helonoise M.
5/11/19

I tried to use this web and i am lucky not to spend my money on paid service. I tried to open an account, but website was a bit misleading and some of the conditions not specified properly. Data check supposed to take up to 24h, but it took almost 48h and when i complained they didn't even apologise. I complaint about all of the errors they have and instead of hearing that they're fix them, my account was blocked for pointing out their own mistakes. They even told me that they can block your paid subscription and don't have to refund you any money (according tothe same T&C that they violate).

Reviews (13)

Rating

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Thumbnail of user lodovicac
Illinois
1 review
0 helpful votes
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June 14th, 2022

It is very good that there is a service to find like-minded people who take care of the house and pets in the absence of the owners. My husband and I often have to go on business trips, so the existence of a suitable company is a great offer for us. The managers Nomador offered us a decent and responsible person in a short period of time. Comfortable, cozy and rational.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jessiep110
Ukraine
3 reviews
0 helpful votes
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August 31st, 2021

Great concept & great output: our house & cat were looked after for 1 month with care. We met great people and trusted them with our property. We will use Nomador next time we leave our place, and will start using it to look for others' places as well! Thank you!

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Value
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Thumbnail of user wendyw228
GB
1 review
2 helpful votes
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April 11th, 2019

I needed someone to look after my home in France and my cat and dog while I was on holiday in November 2018. I was contacted by a variety of people from all parts of the world and finally made an arrangement with a French couple. Although I was a little concerned about leaving my pets and house in the hands of people I didn't know, I needn't have worried. I got to know the home-sitters by email and then by phone. When we met on the day before my departure, they were even more delightful than I thought. They really took care of everything and kept in touch with me while I was away. They left the house spotless and my pets were very well looked after. They even left me a delicious meal for my return. What's more it didn't cost me a penny. I will definitely use Nomador again this year.

Thumbnail of user helonoisem
Spain
1 review
5 helpful votes
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May 11th, 2019

I tried to use this web and i am lucky not to spend my money on paid service. I tried to open an account, but website was a bit misleading and some of the conditions not specified properly. Data check supposed to take up to 24h, but it took almost 48h and when i complained they didn't even apologise. I complaint about all of the errors they have and instead of hearing that they're fix them, my account was blocked for pointing out their own mistakes. They even told me that they can block your paid subscription and don't have to refund you any money (according tothe same T&C that they violate).

Thumbnail of user path197
South Africa
1 review
8 helpful votes
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May 22nd, 2018

I had a very bad experience with a Nomador home owner who had a Chateau in France. I corresponded with the owner by email and then via Skype. He was happy with my profile and accepted me as a housesitter in his chateau for 6 months.
Once I had identified a flight, I again contacted the owner Richard, who confirmed that I could go ahead a book my flight to Bordeaux.

I booked my flight and as I wanted to be as honest and transparent about who I was, I sent the owner copies of my ID and Police Clearance. I suddenly struggled to get hold of the owner, by email or by phone.My daughter managed to phone him on her phone. He would not help me with my Schengen Visa application... and basically reneged on the deal. I was in shock and stressed out of my mind! How could someone do this. I lost a lot of money on my refunded flight and my visa was rejected. An awful experience on my first housesitting assignment.

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Thumbnail of user phillipl245
Albania
1 review
3 helpful votes
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October 1st, 2022

I have found Nomador an extremely poor response site from People looking for house sitters. The people that place house sits available never respond either Affirmative, or Yes lets talk.

We have secured many housesits on Trusted House Sitters and got 5 star reviews on everyone, not once ahve we had a reply from a Nomador Add

Thumbnail of user mabelg19
Ukraine
4 reviews
0 helpful votes
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October 9th, 2021

Our two experiences have been top notch. The individuals who stayed in our house and cared for our doge were responsible, clean, caring and communicative, this has exceeded our expectations

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Value
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Thumbnail of user pets9
France
1 review
5 helpful votes
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December 30th, 2021

Nomador is the worst platform for petsitting that we've ever used, it does not deserves not even 1 star. It is a platform which represent only one side of the subscribers (pet owners and pet sitters). When it comes to some problem Nomador blindly never considers the side of the pet sitter, it brigs one sided decisions for protecting SOLELY the pet owners. Besides that we all pay the same amount for their services, THERE IS NO SERVICE FOR THE PET SITTERS. I highly not recommend it. Pet sitters be aware that you are zero protected by this platform!

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Thumbnail of user tristanc38
Washington
1 review
1 helpful vote
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June 23rd, 2019

As a long-time house-sitter I'm so glad I found this website. They have many offers in Europe, especially in France. Great value for the price.

Thumbnail of user florianem
France
1 review
2 helpful votes
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April 7th, 2019

It was my first house-sit, and everything went perfectly. The website itself is very well organized, and customer support very helpful.

Thumbnail of user charityc60
Ukraine
3 reviews
0 helpful votes
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February 18th, 2022

Absolutely would recommend Nomador! We've used it many times and have had the very best experiences!

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Thumbnail of user louiseb934
Croatia
1 review
0 helpful votes
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January 18th, 2024

Leider antwortet kein Hausbesitzer auf unsere Bewerbungen. Ich vermute, sie fühlen sich nicht besonders verpflichtet zu antworten, weil sie nicht von Nomador dazu angehalten werden. Ich habe auch gelesen, dass sie für den Service nicht bezahlen müssen. Wir sind auch bei trustedhousesitters. Da läuft es wesentlich besser.

Tip for consumers:
Leider antwortet kein Hausbesitzer auf unsere Bewerbungen. Ich vermute, sie fühlen sich nicht besonders verpflichtet zu antworten, weil sie nicht von Nomador dazu angehalten werden. Ich habe auch gelesen, dass sie für den Service nicht bezahlen müssen. Wir sind auch bei trusted. Da läuft es wesentlich besser.

Service
Value
Shipping
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Quality

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Mathilde F.

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3.2
13 reviews
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