• Noracora

Noracora

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Overview

Noracora has a rating of 3.5 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 8th among Women's Clothing sites.

  • Service
    2173
  • Value
    621
  • Shipping
    642
  • Returns
    449
  • Quality
    4798

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 73.6%
Positive
64
Neutral
6
Negative
17

Instant Feedback

195,031 reviews

796
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How would you rate Noracora?
Top Positive Review

“Love the shirts I bought”

Elizabeth X.
7/22/24

Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly

Top Critical Review

“Poor sizing and fabric quality”

Julie S.
7/21/24

I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again

Reviews (11,534)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1655) return policy (708) shopping experience (2665) return address (138) nora cora (547) return items (348) quality clothing (376)
Thumbnail of user janh323
2 reviews
0 helpful votes
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September 30th, 2020

Ordered several pieces, only 2 were satisfactory. Three pairs of shoes, all ordered to be the same size, we're very different sizes, none of them usable, ranging from too small to far too big. One item still hasn't arrived after over 4 months! When I try to track It, all the info is in Chinese. Customer service responds politely but only says to be patient.
This company offers mock-ups. The pictures you see are often of original items offered by other companies. Noracora puts together cheap copies.
I'll never use this site again.

Thumbnail of user deborahr1005
1 review
2 helpful votes
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June 1st, 2021
Verified purchase
• Updated review

The clothes are made of ploy-blend or straight-up polyester. Cheaply made, badly cut edges and jagged seams. You have NO return policy, so I can't even send this garbage back. What a waste. Not even usable as rags.

On hold forever, and the csr couldn't/wouldn't accept that I wanted to return what I'd received.

Reason I chose this product:

Thought they would be fun. I guess not.

Service
Quality
You have an excellent selection in my size!
April 17th, 2021
Verified site experience
• Previous review

You have an excellent selection in my size! (Theoretically; I will need to see what your sizes really look like on my body)

Thumbnail of user adinaw2
1 review
0 helpful votes
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July 5th, 2020

Excellent customer service and even better quality clothing than in the mall stores. I always congratulate myself on what I'm wearing from here as it always feels so good! I recommend girls to wear any day.

Thumbnail of user gailk145
2 reviews
0 helpful votes
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July 23rd, 2022
Verified purchase

Site said free shipping, I was charged $24 No choice of ways to ship. Size charts for U.S. off. I am 38 Bust/43 hip XXL? Leg length too long also. Clothing quality is good; however, be careful with your sizing because retiring is on your dime so post office shipping usually costs more than the product did. They offer you a few dollars to keep it.

Please list at least one online fashion shop that you are more satisfied with. The more the better.

Kohls, but they don't have this style.

Service
Quality
Thumbnail of user marianelaa4
1 review
0 helpful votes
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September 5th, 2020

An excellent place to buy clothes on the internet. There is a wide variety of clothing, most of which I cannot find anywhere else. Very good prices. My order arrived earlier than expected and it was exactly what I ordered.

Thumbnail of user kayed13
1 review
9 helpful votes
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September 30th, 2019

Not even half my order turned up. Still waiting for 2 other items over a month later who knows where they are. Nothing looked like it did on the website and was absolutely huge fit? Disgusting, this is a fraud company. Do not buy from them.

Thumbnail of user nicolea772
1 review
0 helpful votes
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August 25th, 2021
Verified purchase
• Updated review

I have given feedback to customer service - shoddy quality very different than pictured, and return policy obviously designed to discourage returns with center in China. Remove me from all future correspondence.

Have described in correspondence with customer service - they are obviously well trained to give the customer an illusion of options while dumping shoddy product.

Reason I chose this business:

Looked good

Reason I chose this product:

Looked good

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We received your complaint on sitejabber. We value your business and we promise you that we will settle this matter at the best way we can.

We have unsubscribed for you, we are sorry to disturb you.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Fine except too much advertising and reminder messaging
June 26th, 2021
Verified site experience
• Previous review

Fine except too much advertising and reminder messaging. I will make up my mind in my own time.

Thumbnail of user nancym548
1 review
0 helpful votes
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July 30th, 2022
Verified purchase
• Updated review

Delivery is too slow. Products received in wrong size and sewed incorrectly with parts sewn inside out. Did not know the products came directly from China so it was impossible to return them. I would not buy from this site again.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user missw50
Miss W. – Noracora Rep

Thank you for your feedback.

Sorry for any inconvenience caused. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

And we`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-15 Business Days.

We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon.

If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

NORACORA is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Delivery is too slow
June 30th, 2022
Verified site experience
• Previous review
Thumbnail of user romildaw
1 review
0 helpful votes
  • Send Message
July 8th, 2020

Incredible service every time with beautiful, quality products that are always styled so perfectly you can't resist clicking. Whether it's a cocktail dress I'm looking for or a new piece of denim, this is my favorite online store!

Thumbnail of user margaretd848
3 reviews
0 helpful votes
  • Send Message
September 1st, 2021
Verified purchase

This is my first time to order anything from you. But, so far everything has been super simple. I am very happy with my tops. They fit, they wash & dry well. I'm sure I'll be ordering more in the future.

Quality
Thumbnail of user hannat5
2 reviews
3 helpful votes
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September 24th, 2019

Noracora has it all. Price / performance ratio is perfect. Delivery time is ok. I'm happy to have found this shop. Unfortunately, my wallet is very strained, because I always find something that I "absolutely" need. For clothes, please measure necessarily, especially for large sizes. Otherwise, the quality measured by the price really great! Where do you get an evening gown for around $ 20 that's actually well made, where the fabric withstands the washes and looks good too? I'll always be back on this site.

Service
Value
Shipping
Returns
Quality
Thumbnail of user valentinat16
1 review
0 helpful votes
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January 29th, 2021

Browse this online boutique online with ease. The designs allow buyers an equal opportunity to obtain a wide variety of modern and quality items. My shoes are beautiful, comfortable, they fit perfectly. Quick arrival. I am still very excited.

Thumbnail of user palmiral1
1 review
0 helpful votes
  • Send Message
January 5th, 2021

Even with the current delays, this online boutique managed to get my order delivered quickly. My favorite shirt arrived safely. Communication was clear and objective. Thanks, keeping me updated meant a lot.

Thumbnail of user lynner108
1 review
1 helpful vote
  • Send Message
June 12th, 2020

Notice no heads on these models? It's because they copy styles from real ads like Anthropologie and Free People, which is probably not allowed. Then they send very cheap poor quality products from China. Takes forever to arrive and returns go thru. Your money is gone. Stay away!

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We tried to you contact you by message, but we didn`t hear anything back from you. Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user debbiec483
1 review
0 helpful votes
  • Send Message
July 22nd, 2020

Do not order from them! It has been a month since I placed the order and still nothing! Only received one email response after contacting customer service multiple times. Should have read the other reviews before placing an order. Shame *******@HGTV for letting such a third rate company advertise on their website!

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you?

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at service@noracora.com. We`ll try our best to improve your shopping experience.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user maryw1783
1 review
1 helpful vote
  • Send Message
March 20th, 2021

Cute items on website, when finally received after 2 months! Sizing, fabric all a con! At least 2 sizes smaller than regular US vendors and all required items required dry cleaning. Followed their return policy, used return label address they provided and spent $60 to ship it back to China. 2 months later, package was returned to me as incorrect address! SCAM!
For 4 months still waiting for my refund. Their customer service is horrible and does nothing to resolve the issue. They have a pre- set reply to all email inquiries from a different person every time.
I have reported this company with FTC ( federal trade commission) as this scam rip off company needs to be shut down! Buy from them and lose your money!

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you. We`re still waiting for your reply.

You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a nice day!

Thumbnail of user jackieh397
2 reviews
0 helpful votes
  • Send Message
August 27th, 2021
Verified purchase
• Updated review

Still waiting on one more item. Clothing sizes are not accurate. Took too long to get a response from customer service. They also want you to return items directly to China. I gave away two items rather than go through shipping internationally. Won't order from them again.

Reason I chose this business:

Saw items on internet

Reason I chose this product:

Wanted for a trip but somethings didn’t fit or didn’t arrive on time.

Service
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

First time ordering
June 27th, 2021
Verified site experience
• Previous review

First time ordering. Hope i am happy with everything.

Thumbnail of user callier10
1 review
0 helpful votes
  • Send Message
June 14th, 2020

I loved the service of the team at this boutique that helped me return my products, instead of waiting 7 days for returns, they did it quickly! His efficiency and willingness to help clients is extremely commendable.

Thumbnail of user dianeg1291
1 review
0 helpful votes
  • Send Message
June 7th, 2022
Verified purchase

I loved the clothing when it arrived except everything was about 3 sizes too small so I'm still trying to lose down into them. But the clothes themselves were very attractive and the prices good. And they were all in within two weeks or less, though I'd ordered probably 15 pieces!

Quality
Thumbnail of user lilaw16
1 review
0 helpful votes
  • Send Message
June 27th, 2020

I love the designs, theme and quality of your pieces! However, delivery is a little too slow, but it is normal due to the pandemic. For my next event, I'll be sure to order from you :). Please take out more styles!

Thumbnail of user alesiam11
1 review
0 helpful votes
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September 4th, 2020

Incredible online boutique! This site has the best, it has affordable prices. They even provide customer reviews that help choose your product well. Payment is simple. I'm a fan! I will recommend it to everyone :)

Thumbnail of user floridaw2
1 review
1 helpful vote
  • Send Message
May 31st, 2020

I compared many designs to other online retailers and this one was much better when they released their promotional coupon codes. I bought a massive tour that includes lots of gifts for family and friends.

Thumbnail of user alfonsah1
1 review
0 helpful votes
  • Send Message
August 18th, 2020

Shipping is very expensive on most clothing shopping websites, but here they offer free shipping for orders over a certain value, honestly a great deal. Hope it can incorporate more youthful designs, seriously, highly recommended.

Thumbnail of user darlac45
1 review
0 helpful votes
  • Send Message
March 10th, 2021

Buy on this website some very comfortable and warm leggings, of good gender. You've been wearing them for months and they won't lose color or ball the fabric. The knee area gives itself away with use, as with all cotton pants.

Thumbnail of user oraw30
0 reviews
0 helpful votes
  • Send Message
June 23rd, 2022

I spent over $100.00 for things advertised that looked good from my computer. They did not send me all my order, clothes too small, cheap looking, tennis shoes rubber, while trying them on the shoe lace holder broke. Can't get in touch with anyone, can't return and no address.

Tip for consumers:
Ask others before ordering or read what is being said before ordering from other customers, and check better business bureau

Products used:
I can"t wear them and plan on donating them small items and possibly throwing the shoes away.

Service
Value
Shipping
Quality

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Thumbnail of user missw50
Miss W.
Typically responds within 5 days

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