• Noracora

Noracora

Write a Review

Overview

Noracora has a rating of 3.5 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 8th among Women's Clothing sites.

  • Service
    2173
  • Value
    621
  • Shipping
    642
  • Returns
    449
  • Quality
    4798

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 73.6%
Positive
64
Neutral
6
Negative
17

Instant Feedback

195,031 reviews

796
See all photos
How would you rate Noracora?
Top Positive Review

“Love the shirts I bought”

Elizabeth X.
7/22/24

Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly

Top Critical Review

“Poor sizing and fabric quality”

Julie S.
7/21/24

I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again

Reviews (11,534)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1655) return policy (708) shopping experience (2665) return address (138) nora cora (547) return items (348) quality clothing (376)
Thumbnail of user robinf143
1 review
4 helpful votes
  • Send Message
January 3rd, 2020

I'm still waiting after 4 months to get 2 of the items I ordered. I've sent 5 emails to Christine Wu in customer service. The product are crap. They offer a 10-20% refund. Junk products and lousy service.

Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

Regarding the delivery time, you can learn more about our shipping policy here https :// noracora. Com/information/Shipping%20%26%20Delivery

There is no reference number.
Do you mind providing us your order number so that we can check and handle this issue for you?
We value your business and we promise you that we will settle this matter at the best way we can.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Thumbnail of user elizabethd720
3 reviews
2 helpful votes
  • Send Message
October 2nd, 2020

The clothing and wide selection is great. When my order was missing 2 items, CS replied "It has been delivered, check your tracking #"which, of course, I had many times. Now the package has arrived. Strange to me, order of 3 garments ordered together, arrived separately weeks apart. Also, all 3 items were ordered in same size. One fit great and the other two could have fit someone TWICE MY SIZE. Not worth effort to return to China and wait another month. So beware their sizing charts... see other feedbacks before ordering

Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.

But we haven`t received your return request yet, you can submit your return request in this page: https://noracora.com/order-query. Or you can email us (service@noracora.com) to complete your return process.

You can also email us regarding your request or complaint, we promise we`ll take good care of your request.

We tried to you contact you by message, but we didn`t hear anything back from you.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com or chat with us online for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Thumbnail of user jeannines21
1 review
10 helpful votes
  • Send Message
August 23rd, 2019

False Information about returns!
And I caution everyone, read reviews! I didn't... takes forever for product to arrive and then they tell you 15 days after purchase to return! And you pay shipping to China.
Clothes in photographs are NOT the same colors. Labels right size however measurements are all wacky.
Their only response was I'm sorry these didn't work out for you. This is our return policy - I hope you understand. Shop again with us.'
NEVER! Sadly they will change their name, and continue on.
Buyer BEWARE!

Thumbnail of user suew197
1 review
3 helpful votes
  • Send Message
June 11th, 2019

Most of these reviews are correct - they do not answer emails, and that "easy return for credit"is a scam. No US address, no phone.

I am calling my credit card co. Tomorrow to see what I can do, if anything. I've been trying for days - 5 emails so far - to find out how to return 2 shirts that are too small and not as pictured or described. I am out $50 on this, and still waiting for more than half the order, after a month.

The gauze summer clothes are not too bad for the cheap price, but the colors and sizes do not match. A few were great (for the price!) and fit fine.

I had no idea NoraCora was in China! Do not buy anything from this company!

S. Watkins
CA.

Thumbnail of user lornap34
1 review
0 helpful votes
  • Send Message
August 15th, 2020

I can always count on this online boutique for my clothing shopping addiction! Several styles of dresses are offered, not only the most popular, but also elegant styles, it is also more affordable compared to other websites :) and of course, shopping was very easy.

Thumbnail of user ellismaryann777
1 review
0 helpful votes
  • Send Message
May 3rd, 2023

I have ordered a few things. The quality is not bad. It has more of a silky feel than cotton. The clothes run big, even the small sizes. They come neatly packaged in silk bags. They just don't fit right, too wide like its for bigger size women. They also make you pay shipping which is in China, so if something doesn't fit, forget about returning it. Don't order anything from China.

Service
Value
Shipping
Returns
Quality
Thumbnail of user amalfyl
1 review
0 helpful votes
  • Send Message
April 29th, 2020

I love the choice... great quality, great fit and exchange or money back. Prompt delivery is a definite advantage. Modern styles for all types of bodies, also complement the shape. Simply perfect, thanks! Keep up the good work!

Thumbnail of user gloris1
1 review
0 helpful votes
  • Send Message
April 29th, 2020

Here I bought from the comfort of my chair. No more rounds of crowds, queuing, finding that park. The friendly and helpful customer service team will help you place an order. Products delivered to your door. Isn't that what you expected? Just send them back and make another choice. How can you lose.

Thumbnail of user nancye614
1 review
0 helpful votes
  • Send Message
July 21st, 2021
Verified purchase
• Updated review

First time on this site. Have been wanting to try it for a while. Can't wait to see how the clothes and shoes fit!
I received my items yesterday and the products are made great. They do however run small, so I will probably be returning one if not both of the shirts, for the next size up.

Reason I chose this business:

I thought they looked fun and my style.

Reason I chose this product:

I needed sandals, and some summer shirts, along with a quick "throw on" summer dress!

Quality
"MY REVIEW!"
July 12th, 2021
Verified purchase
• Previous review

First time on this site. Have been wanting to try it for a while. Can't wait to see how the clothes and shoes fit!
I received my items yesterday and the products are made great. They do however run small, so I will probably be returning one if not both of the shirts, for the next size up.

Reason I chose this business:

I thought they looked fun and my style.

Reason I chose this product:

I needed sandals, and some summer shirts, along with a quick "throw on" summer dress!

Quality
First time on this site
June 12th, 2021
Verified site experience
• Previous review

First time on this site. Have been wanting to try it for a while. Can't wait to see how the clothes and shoes fit!

Please list at least one online fashion shop that you are more satisfied with. The more the better.

None at this point. I prefer to try my clothes on in the store, so we will see how this works out!?!?!

Thumbnail of user elbak2
1 review
0 helpful votes
  • Send Message
July 11th, 2020

Super happy with my first in-store purchase at this clothing store! My dress arrived in 2 weeks, it was an amazing material, true to size and looks great! I can't wait to buy more items in the future!

Thumbnail of user domacalr
1 review
0 helpful votes
  • Send Message
April 19th, 2020

Excellent customer service, product advice, accessories and deliveries from a fabulous team! I would not buy anywhere else! Responding to inquiries has been quick, I love the free samples and designs.

Thumbnail of user otiliaj1
1 review
6 helpful votes
  • Send Message
April 16th, 2020

Places like this deserve people to take the time to check them out for the store's great policies and services. I shop online a bit, but when it comes to clothes, I always prefer this boutique, as not only do they have an amazing range that is updated all the time, you feel safe because if something doesn't fit you, you can return it without drama. I will be back many more times in the future!

Thumbnail of user ionar3
1 review
0 helpful votes
  • Send Message
May 15th, 2020

I bought a beautiful skirt here, it hugged my figure perfectly. I did not experience any drop with the sequins, which meant that their choice of materials was of very high quality. Would buy your beautiful clothes again!

Thumbnail of user caterinak2
1 review
1 helpful vote
  • Send Message
March 15th, 2021

Better variety than other online stores with the same styles. Easy to use website. Great service - fast shipping, easy return process, quick refund for ill-fitting items (we bought different sizes of the same bra). You intend to buy here again. I highly recommend them.

Thumbnail of user ellyw11
1 review
0 helpful votes
  • Send Message
April 6th, 2020

Please don't buy clothes from this company unless you want to add to you rag collection!
I didn't return rags as they all came separately over a couple of month, too much of a hassle!
You're really not buying anything like the photos! Promise!

Thumbnail of user alexp655
1 review
0 helpful votes
  • Send Message
September 30th, 2020

First of all, they don't disclaim anywhere they are based in China. There's no contact info or address except one email address. I ordered two shirts for my daughter's b-day thinking it would arrive in a week. It didn't. After contacting them by email twice I got automated reply with general info. After one month first shirt arrived and was missing a pocket that was supposed to be according to design. Second shirt still hasn't arrived. I don't think returning will be possible either, most likely you have to pay for return shipping yourself and hope they reimburse at least for the items, but very unlikely.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user frances10
1 review
0 helpful votes
  • Send Message
August 18th, 2020

I love being able to buy clothes here so easily - free shipping is an absolute dream! The dresses are really recommended, very beautiful, of good quality, or at least everything has turned out to be of unbeatable quality.

Thumbnail of user galinar6
1 review
0 helpful votes
  • Send Message
September 30th, 2020

Terrible quality, the product is absolute disappointment comparing to pictures. Sizes are all off, cuts do not fit any woman figure.It is almost impossible to return, the company make sure of it.
Stay away! Don't repeat my mistake.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user judym496
1 review
9 helpful votes
  • Send Message
October 3rd, 2019

I'm with you Sharon t. This is the worst online shopping I've ever done and will never again. I tell everyone I can about this terrible site.
Fabric is not as pictured or described. Thin cheap material. Sizing is way off.
They discourage against sending back. They offered 15% and when I said no they raised it to 25%. Then I tried to bargain with them and they raised it to 35% and no higher. So for an order costing $138 I am getting a refund credit of $48. We will see when/if that happens.
Judy m

Thumbnail of user beckyf74
1 review
0 helpful votes
  • Send Message
July 28th, 2020

If I could give a zero star, I would! I have no doubt this review will not be shown! I see only A few reviews and they are 5 stars! The items I purchased is absolutely not what was pictured. Please do not purchase from this company! You will be very disappointing as the materials is not cotton at all. It is more like shining polyester at best! The refund process is absolutely crazy! You have to jump through hoops! I plan to see it through no matter what it takes! Shame on this company!

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

Any problems, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user juliel407
1 review
1 helpful vote
  • Send Message
February 4th, 2020

I placed order on 12/8/19, received on 2/4/20. Ridiculous. Nothing looks like the original items I ordered. Want to return them, but unable to find an address. The labels look like Chinese or other foreign writing. Unbelievable that this company can advertise as they do and get away with it. The worst! Scam!

Thumbnail of user dihuew1
1 review
0 helpful votes
  • Send Message
September 24th, 2020

Fabulous online store, there are affordable beautiful clothes, worth the quality and many great discounts throughout the year. With a little more you can get free shipping! Excellent this internet store!

Thumbnail of user dianen431
3 reviews
0 helpful votes
  • Send Message
July 19th, 2021
Verified purchase

The reviews you read might not be accurate. Their customer service team asks you to take down any critical review before processing a refund.

Beware- store expects buyer to mail product to CHINA for a return.

I ordered items that looked good online- but when they arrived the fabric was not stretchy- and size did not match US sizing - very uncomfortable- not nice at all.

A real disappointment

They offer 50% back if you don't mail product- but I lost more than 50% having to pay their shipping costs. No comparison with Amazon.com where it all is very transparent and user / buyer friendly.

The lady was very nice. The policy of the company is not good.

Reason I chose this business:

Products looked good in puctures

Reason I chose this product:

They look nice, and the reviews were good. I did bot know that Noracora would not give me 1/2 price return until I made review good. Don’t trust the review ratings you read!

Tip for consumers:
Watch out fir: sizing, fabric, and know you have to pay shipping costs to CHINA fir full refund. Also know the reviews on their website are not accurate- Customer service make you delete or edit reviews until no negative comment or low rating shows. Don’t trust the reviews you read. Sadly!!

Products used:
I was not allowed to process a return on a sale item- but I wanted to return two other garments which were not satisfactory.

Service
Value
Shipping
Returns
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback and sorry for any inconvenience caused. We will keep improving on this.

We are also very sorry about shipping costs, but due to the increase in international transportation costs, our transportation costs have also increased.

And after inspection, your order did not meet our free shipping discount. If your order meets the discount, we can even provide you with free shipping.

We`ll keep improving our delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user almac64
1 review
0 helpful votes
  • Send Message
November 24th, 2020

I have had a couple of disappointing experiences with online shopping in general, so I was pleasantly surprised when the tops I ordered from this website arrived exactly as ordered and on time, plus they were very comfortable.

Thumbnail of user km714
1 review
12 helpful votes
  • Send Message
January 28th, 2020

Despite a warning from my bank that Nora Cora "has headquarters overseas" I ordered a sweater Dec. 5. My account was charged that very day, but I'm still waiting for the sweater. My queries to Nora Cora are met with evasive responses"your order is ready to ship," "can you wait just a few more days," e.g. The Better Business Bureau can't help with this "overseas company," so I'm checking with an attorney friend to see what recourse is available. If the option were available, I'd select several minus numbers of stars.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user missw50
Miss W.
Typically responds within 5 days

How do I know I can trust these reviews about Noracora?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Noracora?