• Noracora

Noracora

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Overview

Noracora has a rating of 3.5 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 8th among Women's Clothing sites.

  • Service
    2173
  • Value
    621
  • Shipping
    642
  • Returns
    449
  • Quality
    4798

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 73.6%
Positive
64
Neutral
6
Negative
17

Instant Feedback

195,031 reviews

796
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How would you rate Noracora?
Top Positive Review

“Love the shirts I bought”

Elizabeth X.
7/22/24

Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly

Top Critical Review

“Poor sizing and fabric quality”

Julie S.
7/21/24

I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again

Reviews (11,534)

Rating

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Other

Reviews that mention popular keywords

customer service (1655) return policy (708) shopping experience (2665) return address (138) nora cora (547) return items (348) quality clothing (376)
Thumbnail of user marym4076
2 reviews
0 helpful votes
  • Send Message
October 6th, 2022
Verified purchase

I really like their clothes, but the sizing does not appear to be uniform. I received a top that was too big and was told returns go to China…an expensive return or they offer you 15% off your order to settle.

Service
Quality
Thumbnail of user denileec
1 review
1 helpful vote
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July 9th, 2020

Ordered a dress early May - was sent an email from which I suppose to be able to track my shipment - it said "no shipping info avail" - reached out to Noracora and just keep receiving automated messages telling me where to look for tracking info (the same tracking info I emailed to tell them was not available". Avoid purchasing from this company - they charge your card and send you nothing.

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. We found that your order was successfully delivered on July 11, did you receive it? We also sent you a message to confirm the status of your order. Please check.

We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user sandys345
1 review
0 helpful votes
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January 28th, 2020

I have been shopping from this website for a while. Customer service has never disappointed me. It is reliable, personal and efficient service. I am also happy with the comparison of prices on other websites as well as free and easy returns.

Thumbnail of user amnaz2
1 review
0 helpful votes
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July 22nd, 2020

Horrible company. Wish I had read the reviews first. I don't believe they have a single good review Im guessing the good ones they have are self generated. No company that does this should be allowed to stay in business. I intend to put this review on my blog as well. And send to all my insta followers. It has now been 2.5 months and no clothes received. They keep saying package has shipped but UPS has no record of their tracking no which is also a fake number and can't be tracked. They email immediately to ask you to take the review down and they will refund 20 % but I done believe a word of it. Do NOT buy from them!

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you? We tried to you contact you by message, but we didn`t hear anything back from you.

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at service@noracora.com. We`ll try our best to improve your shopping experience.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user djd59
1 review
53 helpful votes
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January 23rd, 2020

Ordered 5 items at the end of Nov/beginning of Dec 2019. Just received the last product today. Bracelet broke within 30 mins of wearing it, broke 3 more times before I remade it. Purse was supposed to be tan and red, received a pink one. Slacks and two pairs of shoes are perfect. Tracking is unreliable or not available most times. I like what is shown on the site, but won't buy from them again. Company is not reliable and shipping and delivery is too long. Dont buy from this company. Very disappointing.

Thumbnail of user hueltenh
1 review
0 helpful votes
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September 24th, 2020

They have a range of quality clothing :) It has a variety of styles and prices to suit everyone's needs. Returning and exchanging is an easy process. There are so many clothing designs to choose from that you could spend hours and days perusing them! I know I will probably find more than I bargained for in this online boutique!

Thumbnail of user shirleyb1240
1 review
0 helpful votes
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September 30th, 2022
Verified purchase

Try to eliminate duplicate styles. Instead offer the various patterns and colors for each style when selected for viewing. Your library of styles are painstakingly tedious to slog through.

I noticed that there are duplicate listing for the same item shown in different. It would be nice if a specific style were listed once with all color selections on one spot. Sizing was difficult for me, a medium was most times too large. I was not really happy with the quality, but what the heck, you get what you pay for.

Service
Quality
Thumbnail of user nancyo326
2 reviews
0 helpful votes
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May 14th, 2021
Verified purchase

I purchased several shirts and a dress from this site. It took three weeks to receive the items. Nothing fit nor looked presentable enough to wear. I contacted to return all and they offered me a little over 12.00 on my 85.00 purchase OR I could pay to ship back to China ($$) once they issued a return authorization. Just be aware this is not an American company and the clothed are not quality or sized right. Sleeves were easily four sizes smaller than the garment.

Tip for consumers:
Buyer beware! Also order up in size if you use their chart it is not right.

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint, we`ve sent you our solution by emai and we didn`t hear anything back from you. We`re still waiting for your reply.

You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

Any problems, you can email service@noracora.com for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user mcb5
1 review
8 helpful votes
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June 16th, 2020

Please safe yourself some grief and avoid these folks at all costs. I purchased two sweaters and the fabric for both of them was scratchy and just pure garbage. I returned both items over three months ago and have not received a refund yet. I have tried to unsubscribe from their daily annoying emails and have found four options - all in different languages - non of which were in English! Buyer beware! Hope this was helpful.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user andreinak2
1 review
0 helpful votes
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August 24th, 2020

We were both delighted with the result. My sister is quite tall, so we knew we would have trouble getting a ready-to-wear outfit, but the service at this online boutique was the end of our troubles. It was perfectly fitted, arrived long before the estimated delivery time. Everything is top quality and better than I expected. I do not hesitate to recommend it.

Thumbnail of user dianer257
1 review
6 helpful votes
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June 16th, 2019

I too would rate them a 0 if I could. Clothes were ill fitting, shabbily made, but most of all, the company does not make clear its return or exchange policy. You basically cannot return anything without a penalty or shipping the item back to China. Stay away from this company.

Thumbnail of user annag421
1 review
1 helpful vote
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August 6th, 2020

I finally got up the nerve to try a burn test on my "cotton/linen blend" shirt. The fabric melted as expected. Cotton and linen are highly flammable but they don't melt. Noracora lies in their labeling. If I wanted a cheap rayon shirt, I would have gone elsewhere and spent way less. Beware because Noracora sells you cheap fabrics at higher quality prices and lies to hook you into purchasing. But trying to return items (as others have said) costs too much for something you already spent money & shipping on.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback. We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

Any problems, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user lauras1417
1 review
0 helpful votes
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July 3rd, 2020

The polka dot dress is lined and of great quality and only took a few days to arrive at my city post office. We kept up to date with every conceivable link to your transit, but I get here before I even look. Very professional, well done. We are still waiting 15 days for a competitor to deliver. What more can I say?

Thumbnail of user andreal329
1 review
0 helpful votes
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December 6th, 2019

Shipping took a long time because items came from China. Other than that I got what I ordered. The items were as expected, nothing amazing but decent quality for what I paid. My only complaint was that they constantly bombarded me with email and texts, so I had to block them.

Thumbnail of user sharonj212
2 reviews
7 helpful votes
  • Send Message
June 12th, 2020

I was tricked into ordering from this company, because they changed their name. I ordered almost $200 in merchandise and still have not received it. I've requested tracking information over the weeks, and still no response. You should definitely check reviews of companies before ordering. Now, I have to report them to international consumer agencies. They don't even respond when you contact them. Why can't companies just be legit?

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you? We tried to you contact you by message, but we didn`t hear anything back from you.

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at service@noracora.com. We`ll try our best to improve your shopping experience.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user christinaj373
1 review
0 helpful votes
  • Send Message
July 5th, 2022
Verified purchase
• Updated review

New customer. Expected to get the 18% discount as noted when I signed in. Also wish that all the various styles of each garment were indicated per item, rather than each item listed individually. How you have the items listed you need to go through several pages to see the different colors/prints when you like a specific style.
Ordered smalls & all were more like a medium. Several were final sales so could not return. The shipping costs were exorbitant & did not show until I placed my order. I did receive a $10 credit after I complained. I do wish I had only ordered 1 - 2 items as then I would realize the sizes are not correct. That is on me.

You should have my notes regarding my exchanges with customer service. A $10 credit was insufficient.

Reason I chose this business:

Advertisement and prices. Not worth it. Will not order again.

Reason I chose this product:

Same as above.

Service
Quality
Thumbnail of user missw50
Miss W. – Noracora Rep

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

New customer
June 1st, 2022
Verified site experience
• Previous review

New customer. Expected to get the 18% discount as noted when I signed in. Also wish that all the various styles of each garment were indicated per item, rather than each item listed individually. How you have the items listed you need to go through several pages to see the different colors/prints when you like a specific style.

Please list at least one online fashion shop that you are more satisfied with. The more the better.

I shop on several sites that list the items per the above. Kohl's is one of them. I would also appreciate if you would apply the discount listed above to this order. If not I am not sure I will take the time to visit the website again. And please do not continue to sent multiple ads to my email, etc.

Thumbnail of user selmag6
1 review
0 helpful votes
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October 11th, 2020

I have made several clothing purchases with this online boutique. Usually for birthdays or events and I have always received my items on time. Their variety of clothes and sizes is incredible, it never disappoints me.

Thumbnail of user joes2037
1 review
0 helpful votes
  • Send Message
October 15th, 2021

People, do not order from this website! It is a complete scam. I ordered $75 worth of blouses and besides taking forever, of course since they come from China, they are the cheapest quality you could ever imagine. Edges are cut but not sewn, sizes are ridiculously larger than they should be, and you cannot ever return anything! Any good reviews must be lies. The only word I can use to describe the products is Horrid! Nothing but junk! Don't throw away your money!

Tip for consumers:
Do not buy from this website!

Products used:
None

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you for your suggestion and we will improve our products accordingly.

Sorry for this situation. Please provide us with pictures of the products you received so that we can better solve the problem for you, and without your order number, we cannot confirm whether the situation you said is true. Please provide us with your order number for verification.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user lindam4578
1 review
0 helpful votes
  • Send Message
September 10th, 2022
Verified purchase

The fabric is cheap, the fit is terrible. I've been disappointed in ordering from Facebook ads before but because of the high ratings here, I thought this company would be better. I'm not sure who wrote those high reviews but it wasn't a USA consumer. I included photos of what I ordered vs what was sent and illegible instructions for how to return the items. (My order came in 2 packages and both were illegible)

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user missw50
Miss W. – Noracora Rep

We are deeply sorry that you are not satisfied with our product and service. You can follow the below steps to submit your return request on our website.

How to Make Your Return:

Step1: Use your computer to visit our website, and then click here "Tracking Order" or the feature at the bottom menu of our home page
Step2: Enter your Email Address and Order Number.
Step3: Click the button VIEW DETAIL and you will see a "Return" button for each specific item.
Step4: Select th reason for your return or describe the issue accordingly.

After you finish the return request and you will get authorization from us by email with a label with our return address within 48H.

Note: If you submit a return application on your mobile phone or tablet, it is hidden in the three small dots at the bottom left of the product, you need to click on it to see it.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

NORACORA is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user jessx3
1 review
0 helpful votes
  • Send Message
November 25th, 2021
Verified purchase

This is my first order from Noracora. So far everything is going well. I'm looking forward to receiving quality products within the shipping time specified.

UPDATE: Products arrived. They were all as described on the website. I'm very pleased with my selections and will make future purchases. Customer service is awesome!

Service
Quality
Thumbnail of user susana697
1 review
0 helpful votes
  • Send Message
June 12th, 2020

The beautiful looking garments seen in the ads are nothing like what they shipped to me. Thin fabrics shoddily sewn, boxy, and not at all tailored as pictured. Size on label does not correspond to actual dimensions of garment. Just plain nothing good about it, and returns are a joke, you the customer have to pay outrageous costs for shipping back to China. I pushed for a refund, and negotiated a 40% refund from the 25% (plus keep the undesirable garments) they offered when I expressed my dissatisfaction. That percent was credited back to me, so I can say that much.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We tried to you contact you by message, but we didn`t hear anything back from you. Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.

Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user patriciac621
2 reviews
51 helpful votes
  • Send Message
October 25th, 2019

I wish I saw these reviews before purchasing over $200 of clothing. The material was very flimsy, the colors were very bright and the sizes were all off. The first thing that happened when I went back on the app it said it was invalid so I went to there site via internet only to find my account no longer existed. I set up a new account. When trying to return they kept sending back the same form letter with their return policy with no Instructions for the returns. So far I received the same response 4 times. I'm not sure what to do next. I may see if my credit card company can assist.

Tip for consumers:
Don’t waste your time or money. The clothing looks wonderful and their prices are so reasonable in their ads but what you get is trash.

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user vickieg38
1 review
5 helpful votes
  • Send Message
May 28th, 2019

I ordered 3 tops from NoraCora -- the styles on their website were cute, but two were cheaply made and didn't fit. It took 4 weeks to receive the items (after several email complaints) and when I tried to return them, they pointed out it would cost more to ship them back to China than to just keep them and pay to have them altered to fit. Amazon.com has spoiled us with its seamless delivery/returns. Do not waste your time or money with this overseas firm.

Thumbnail of user howarda84
1 review
0 helpful votes
  • Send Message
January 30th, 2021

Don't waste your time. This co. Is in China. There is no reasonable return or exchange policy. You will have nothing but trouble unless you move at warp speed. It will also cost you an arm and a leg to ship back to China and you can't do that until you pass thru their gauntlet and then they might or might not give you the proper mailing address. Do you really need that or do want to feel comfortable and safe. Much better off using USA companies like Amazon, Macy's, Kohl's and Target. You will regret it if you use them. Sizing is also a problem. Chinese company. Smaller sizes. This is a real review...

Tip for consumers:
Exactly what the return policy is and that there are no exceptions.... The return policy is buried somewhere in the website bot not readily apparent to the consumer.

Products used:
Ordered boots but did not fit properly...

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Thumbnail of user marthah1158
1 review
4 helpful votes
  • Send Message
August 31st, 2022

They take great pictures, but in reality, the products do not live up to expectations. Put in an order (based on the pictures) of almost $300.00. Most of the products were final sale and could not be returned. Most of the other items weren't worth the price but one was terrible. Poor quality material faded color, not worth keeping or even giving it away. Contacted them several times, through their website and through emails, and never got a response.
I won't be using this site again, and suggest the same for whoever is reading this.

Tip for consumers:
Don't use it.

Products used:
I had to keep everything even though some things I wouldn't even give away as the quality is so poor.

Service
Value
Shipping
Returns
Quality
Thumbnail of user missw50
Miss W. – Noracora Rep

Thank you for your feedback and sorry to hear that you are not satisfied with our products.
Normally we will reply to your email within 24 hours. If you did not receive any reply from us, please try to check your spam. Or could you provide your order number so that we can check and help?

We`ll forward your sincere feedback to the relevant departments. We have been paying attention to the quality issue and we will make a big change soon.

If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Stay safe and have a good day!

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Miss W.
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