• Noracora

Noracora

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Overview

Noracora has a rating of 3.5 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 8th among Women's Clothing sites.

  • Service
    2173
  • Value
    621
  • Shipping
    642
  • Returns
    449
  • Quality
    4798

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 73.6%
Positive
64
Neutral
6
Negative
17

Instant Feedback

195,031 reviews

796
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How would you rate Noracora?
Top Positive Review

“Love the shirts I bought”

Elizabeth X.
7/22/24

Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly

Top Critical Review

“Poor sizing and fabric quality”

Julie S.
7/21/24

I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again

Reviews (11,534)

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Reviews that mention popular keywords

customer service (1655) return policy (708) shopping experience (2665) return address (138) nora cora (547) return items (348) quality clothing (376)
Thumbnail of user slm2
1 review
0 helpful votes
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November 25th, 2020

Never received order. Only one item out of 20 ordered. Item was cheaply made. Clear material and did not fit. Ordered a larger size on purpose but the item delivered was an XS. Sleeves were extremely small. Still requesting refund but company refuses. Tracking number provided don't exist.

Now they try to intimidate me by telling me package has been sent. Tracking numbers don't exist or say items still in San Francisco. Either way items were never sent and I never got a refund! I stand by my review 100%

Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions.

Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We have been working hard to improve our products and services. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.

If you have been unable to check the status of your parcel, you can contact us and we will help you check. We received the notification from shipping carrier that your order was successfully delivered, hope you`ve received your order.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Thumbnail of user tayilc
1 review
0 helpful votes
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June 14th, 2020

Assisted and problem solved immediately.
You can always count on the customer service of this boutique! The staff is willing to help, friendly and patient, they offer more assistance and follow-up to ensure that customers are happy with their orders, as it happened to me!

Thumbnail of user karolm24
1 review
0 helpful votes
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August 24th, 2020

I'm very happy that not only did this website solve my problem... but they also understood the urgency of my request and helped me. The staff was very friendly via email. Sometimes it is better not to read negative reviews without giving it a try.

Thumbnail of user tamaras298
1 review
11 helpful votes
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August 1st, 2020

I ordered a "linen-cotton " maxi dress in early April. Didn't arrive for six weeks and was cheap all cotton pillowcase quality, poor fit. NO linen at all. When I tried to return, no response then an offer to refund 10 dollars, as they are in China and it would be too expensive to ship back at my expense! Asked for return info three times since and no response. I am out $50 this company is a scam.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

Any problems, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user cadmeb
1 review
0 helpful votes
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July 11th, 2020

I have lost count of how many times I have placed an order on this website, it is always a smooth transaction and the clothes are always amazing. I highly recommend buying clothes here, especially after shocking experiences I've had elsewhere. 5 stars from me!

Thumbnail of user kenm328
1 review
5 helpful votes
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June 19th, 2019

Just received my clothes order after waiting weeks. The fabric they use is the worst in the business. I have never seen so thin fabric in my lifetime. THIS IS A TOTAL SCAM. Please don't buy anything, someone is getting rich on the good people that work hard to have enough to spend on a clothing budget. Everything looks good in the pictures on the website but wait until you see what you actually get. The materials no better then rice paper. Hopefully with enough reviews we can shut this site down.

Thumbnail of user sueg166
1 review
8 helpful votes
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May 1st, 2019

Bought some cotton/poly pants that were thin and stiff to the touch, after waiting over a month for delivery and got no response to my customer service email asking for delivery info as the freight tracking number they gave me was invalid. Came from China.

Thumbnail of user feliciar79
1 review
0 helpful votes
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October 17th, 2020

I do a lot of shopping online and I find that this website offers the best service. They are always very helpful and what's more they seem eager to help, allowing me to receive my clothing order in time for a big event. Thank you!

Thumbnail of user giocondap
1 review
0 helpful votes
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April 19th, 2020

I have ordered a few times from this boutique, and highly recommend them. They have clothing designs that they often don't sell elsewhere. The website is excellent and has great recommendations. The package arrived quickly, with some samples. So impressed!

Thumbnail of user jeanc225
1 review
2 helpful votes
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June 7th, 2019

No way to get in touch with them. The submit button does not work and they do not reply to *******@noracora.com I tried to cancel order within an hour. Now I am contacting credit card co for a merchant dispute.

Thumbnail of user danil46
1 review
9 helpful votes
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June 16th, 2020

Super easy to find what I want. But I would like things that were not yet available to show up in searches. I had trouble finding the zipper cropped jackets that match the reverse loop joggers and I thought you guys had stopped selling them until I realized it was just because they were out of stock. I love the range, but I would love for them to make more shoes and maybe some cute beach hats. The quality is amazing and exceptional, every single thing I have bought feels so luxurious and comfortable.

Thumbnail of user ornelah1
1 review
0 helpful votes
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July 23rd, 2020

The website is really easy to follow and order. Provides various clothing options and designs. Item prices are also very reasonable and affordable. Delivery is free when you buy more than $45! Really recommended for those who like shopping online!

Thumbnail of user faniat
1 review
0 helpful votes
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May 25th, 2020

The dresses are the best and I have already ordered 3 in total, however, in my last order, it took a little over 2 weeks to arrive. They arrived on time and customer service was helpful in tracking the package. Also very easy to exchange shipping information. If I would recommend them :)

Thumbnail of user cynthiac1683
1 review
0 helpful votes
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September 14th, 2021
Verified purchase

Even with measurements some sizing is not accurate. Some items looms much nicer in the pictures. I tried to unsubscribe from the emails several times (only in Chinese, no English unfortunately). They send way too many emails, daily or more.

Please list at least one online fashion shop that you are more satisfied with. The more the better.

Not sure till I see how things fit

Quality
Thumbnail of user jeanb510
1 review
0 helpful votes
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July 10th, 2020

I ordered a pair of shoes in April and still hadn't received them as of June 15. They arrived today (6-24-20), only after writing a scathing review. They are poorly made. Every time I try to take them off, the entire sole comes out of the shoe! The size runs large so I don't think I'll ever really wear them. I will never order from NoraCora again. It was a waste of money and energy.

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We didn`t receive your return request. Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

Any problems, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user melindav60
1 review
0 helpful votes
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February 1st, 2021

Spectacular online store, I have not received more than an excellent service from this website, my order was handled quickly and efficiently. My follow-up questions about discounts were handled equally well. I can't wait to put on my new dress.

Thumbnail of user raenb
1 review
0 helpful votes
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May 21st, 2020

I bought two dresses late at night and they shipped them to me the next day! The shipping lasted a few days, we are both of great quality and they fit perfectly. I have never been more impressed by an online boutique, I will definitely order from them again.

Thumbnail of user janicex149
1 review
0 helpful votes
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April 22nd, 2023
Verified purchase

I wish noracora would explain the material on some of the clothing a little better, the Capri pants I received are too thin to wear comfortably. Also you never sent a replacement for shorts that were out of stock. And no refund was issued. But overall I have always been very pleased with what I have received from this company.

Quality
Thumbnail of user marciao87
1 review
0 helpful votes
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May 28th, 2021

After receiving two dresses that I had ordered for my birthday, I was really happy because my skin did not react to them as it does with other fabrics. This online boutique was truly wonderful, and its quality along with empathy and kindness were greatly appreciated. I am 100% lover of this website

Thumbnail of user graceg135
1 review
0 helpful votes
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June 8th, 2020

I have shopped at this online clothing store about 10 times and delivery is always quick and easy. All products well packed. I never had a problem until now. I am very happy with the clothes I bought. Highly recommended!

Thumbnail of user jeanettew86
1 review
0 helpful votes
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September 21st, 2020

For 9 months, no item in this online boutique has disappointed me. Every purchase, every piece of the packages I receive, is worth the investment. Everything seems to fit me perfectly, they complement my body well. They also deliver fast.

Thumbnail of user flors7
1 review
0 helpful votes
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October 4th, 2020

I am very happy that they not only solved my problem, but also understood the urgency of my request and helped me. The staff at this web boutique was very friendly. Sometimes it is better not to read negative reviews!

Thumbnail of user glorias224
1 review
3 helpful votes
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January 8th, 2020

This item took5 weeks to get and was nothing like the picture. I paid $32.00 and after much back and forth thru PayPal finally got a $14.00 refund. Most people give up but I could not let the misrepresentation go.

Thumbnail of user laurao144
1 review
2 helpful votes
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January 7th, 2020

One month ago I ordered 3 items and they still haven't arrived. In fact, one just left China 3 days ago. Noracora ships everything separately from China. The clothing does NOT match the photos on-line. The quality is awful. This has been a Complete waste of time & money!

Thumbnail of user karenm2005
1 review
0 helpful votes
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August 3rd, 2020

Clothing. Low quality 30 plus days for delivery not as described in pictures Material is not worth price you can get better locally Also the color is off from the picture order to tee like shirts the gray looks green

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

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Thumbnail of user missw50
Miss W.
Typically responds within 5 days

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