• Noracora

Noracora

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Overview

Noracora has a rating of 3.5 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 8th among Women's Clothing sites.

  • Service
    2173
  • Value
    621
  • Shipping
    642
  • Returns
    449
  • Quality
    4798

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 73.6%
Positive
64
Neutral
6
Negative
17

Instant Feedback

195,031 reviews

796
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How would you rate Noracora?
Top Positive Review

“Love the shirts I bought”

Elizabeth X.
7/22/24

Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly

Top Critical Review

“Poor sizing and fabric quality”

Julie S.
7/21/24

I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again

Reviews (11,534)

Rating

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Other

Reviews that mention popular keywords

customer service (1655) return policy (708) shopping experience (2665) return address (138) nora cora (547) return items (348) quality clothing (376)
Thumbnail of user orianh
1 review
0 helpful votes
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August 20th, 2020

I have placed more than 3 orders and most of the time I am happy with what I receive and your service. You have to look closely at the measurements of each garment, and good reviews are essential to avoid disappointment. I bought 11 pieces last time, I can't be happier. It's a great place to shop for clothes, you get decent quality clothes at very reasonable prices (but it's best to avoid the really cheap stuff) compared to the stores. Three of my colleagues immediately started browsing as soon as they saw my package arrive. Recommended. You can definitely get good deals and decent clothes if you hang out.

Thumbnail of user stephanieg476
1 review
1 helpful vote
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August 20th, 2020

Ordered online and it took almost 3 months to receive the product. Made several attempts to track the order but didn't get anywhere and customer support was like running in circles - same response over and over and no resolution. When I finally got the clothes it was like something you'd find at the Dollar Store. Poor quality and sizing was way off. Now I'm stuck with trying to get them to issue a return authorization even thought I'm responsible for paying for the return! It's been a real nightmare and I don't see any end in sight!

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user lindao811
1 review
0 helpful votes
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August 1st, 2021
Verified purchase
• Updated review

The dress looked just as stunning in person as it did online. I am a plus size woman so I've been hesitant to buy on the internet due to hearing customers on other sites complain when they had to return their items that didn't fit... so glad to tell you are NOT getting this dress back!

Reason I chose this business:

I saw an advertisement

Reason I chose this product:

I loved the way the dress looked

Quality
Nice clothes
July 2nd, 2021
Verified site experience
• Previous review

Nice clothes. Quick and easy checkout

Thumbnail of user tinah805
1 review
0 helpful votes
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June 17th, 2022

I ordered two dresses. They did not fit well, but the worst part is the material was so thin you could see clear through both of them. Tried to return them, but went a few days beyond the "30 day window" so they would not let me. Very, very cheaply made clothing. Should have known better!

Tip for consumers:
Don't

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user sharonh546
1 review
5 helpful votes
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November 30th, 2019

Items arrived and looked nothing like pictures, sizing charts are incorrect. What looked like summer pants arrived made out of a felt type material. Returns/refund process is impossible, too expensive to return so they offered to keep the crap they sent and get a 20% refund. That was 3 months ago to date nothing. Last email said they had sent and I have requested further information date and amount. Have had no reply. Just don't do it save the grief and hard earned money.

Thumbnail of user lein6
1 review
0 helpful votes
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July 8th, 2021

Noracora is a company trying to take advantage of the people. The order took over 3 1/2 weeks to arrive. Then everything was too small. The clothes did not fit and the shoes did not fit. I wear a Medium in the US and ordered a Medium. Everything came in an extra small. More importantly the quality was extremely poor. I could see through all of the materials, dresses, shirts, etc. and the 3 pairs of shoes were paper thin. Like walking right on the cement. We thought we would try it and if it didn't work we would return. WRONG! There policy says 30 days after receiving. When we received our order the paperwork said 15 days after receiving. The rules changed. Don't waste your time or money. We are banning this company for life and telling everyone.

Tip for consumers:
Don't!

Products used:
Didn't use any of the products. - Couldn't

Service
Value
Shipping
Returns
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

There is no reference number.
Could you please tell us your order number and more information regarding your request so that we can check and handle the issue for you?

We need complete information to help you address the problem.
We promise you that we will settle this matter at the best way we can.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help. You can also chat with us online.

Stay safe and have a good day!

Thumbnail of user rosabao
1 review
5 helpful votes
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February 10th, 2021

I bought a shirt for my sister to wear to graduation. We measure it and choose the size according to the size chart. I usually don't like to order clothes online because I prefer to try them on before buying, but they fit her perfectly and were of good quality. She is excited to use it. When I had a question, I received an answer that same day with all the information I needed. Would definitely buy here again!

Thumbnail of user kiw
1 review
12 helpful votes
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May 13th, 2019

They will lie and tell you items have shipped when they haven't.
Credit Card doesn't consider it fraud if you placed the order... you'll have to dispute the purchase and may not get your money back
Fake tracking numbers to pretend they shipped the items
Crappy quality of clothing
Do NOT believe the positive reviews from other posts. They are most likely paid for or posted by hired people.
Just stick with reputable companies as you'll be able to return and or exchange items if needed.

Thumbnail of user litonkhan.0911
1 review
0 helpful votes
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October 7th, 2023

I am quite pleased with the customer care I received from a nice lady! She is professional, quick, patient, and highly attentive to her clients' wants and concerns. What should have been a difficult exchange for the two of them (returns are never fun) turned out to be an absolute BREEZE because to their exceptional communication, problem-solving skills, and charisma. I highly suggest this boutique; she is the definition of good customer service!

Service
Value
Shipping
Returns
Quality
Thumbnail of user ilenew110
1 review
0 helpful votes
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August 8th, 2021

I was so excited with the pricing of these great looking clothes. The shipping was a little longer than hoped so first I had ity sent to vacation spot - scheduled to arrive 1 day before i hot there, I was there 12 days and the clothes finally arrived 2 days after I left. Cost me $30 to get them mailed to me, I thought that's ok... then I pulled them out- they are wrongly sized- (too small) the shorts and pants are scratchy and the tops are see through- more like - here's my bra- let me give you a haze to see it. I have contacted the company for a refund- we'll see how that goes. Kudos to their advertising- the models look great- clothes look quality 7. 9. 21

Tip for consumers:
buy a size bigger- expect low quality material

Products used:
0 out of 8

Value
Shipping
Thumbnail of user robins666
1 review
0 helpful votes
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August 25th, 2020

I couldn't even tell you what fabric 4 tops and 1 dress were made from, but I'd liken the material to a cheap parachute, shiny and thin... don't get near a flame with these clothes on. The photo in front of a window tries to show how thin it is- that's 2 layers of cloth. There are no tags inside with laundry instructions or material or country of origin. There were clumps of dangling threads hanging off. The shape and sizing were giant... I'm a petite medium and I could fit 3 of me in the medium dress. It took 2 months to get the order after an email inquiry questioning where it was. Returns are at the customers shipping cost to Guangzhou, China OR accept a 15% return on the total of your order. The return email says you have 7 days to decide, I was given an automatic 15% credit. I do not recommend this company.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user brittanye178
1 review
0 helpful votes
  • Send Message
June 11th, 2022
Verified purchase
• Updated review

It was nice that you kept my cart full while I continued to shop over the course of many months. I ordered a lot and the items came in multiple packages. Shipping time was not bad. The material on most items was extremely thin. Every bump and roll on my old body showed thru the clothes. These are probably fine for youngsters with hard bodies; not for me.

I waited 10 minutes for a response to the live chat. I moved to another task on my computer. Bad timing for me cuz the reply came right then. I took 10 minutes to return to the chat and had been hung up on a minute earlier.

Reason I chose this business:

The marketing worked

Reason I chose this product:

The designs pictured looked nice and the prices could not be beat

Service
Quality
It was nice that you kept my cart full while I continued...
April 27th, 2022
Verified site experience
• Previous review

It was nice that you kept my cart full while I continued to shop over the course of many weeks.

Thumbnail of user joyceb984
1 review
0 helpful votes
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November 20th, 2022

I do not understand anyone giving this company 5 stars. After waiting 4 week the products arrived in nice packaging too bad I could not wear the package. The sweater is made of rough thread and looks stretched out the shoulder come to mid arm. The long black dress is made of something I never saw before. The only thing that is wearable is a 2 piece lounge outfit because the fabric was actually soft and it fit does not matter. I really wanted to like this company.

Tip for consumers:
Dont do it the prices and the photos are fabulous the products need lots of work. Note the people who put these together deserve better fabrics to display their skills.

Products used:
Only the loungeware.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user missw50
Miss W. – Noracora Rep

Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.

Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~

Thumbnail of user rebeccap1160
1 review
0 helpful votes
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February 17th, 2022
Verified purchase
• Updated review

Awesome! Very easy to view items, choose colors, and sizes, as well as completing the purchase with ease! Delivery was fairly quick. The whole order did come in two deliveries but everything was delivered!)

Quality
Super easy, super quick!
December 29th, 2021
Verified site experience
• Previous review
Please list at least one online fashion shop that you are more satisfied with. The more the better.

I have not had any experience with any other fashion shop!

Thumbnail of user loryb1
1 review
0 helpful votes
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May 7th, 2020

I've been shopping here from the beginning! Customer service is always surprising and friendly. I recently bought a khaki top. The upper is true to size and looks amazing! You will also buy the same copper cap. They always have a very good selection of tops and dresses that are really trendy.

Thumbnail of user noric1
1 review
0 helpful votes
  • Send Message
February 1st, 2020

Here you will find fabulous products at a good price. I recommend this page to everyone who wants a website to buy easy, economical and reliable. It is highly recommended that you give them a chance, although you must be patient with the shipment.

Thumbnail of user liamk27
1 review
0 helpful votes
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June 6th, 2020

I honestly love, love, love all the products ordered from here. Finding an online shopping center that you can trust so much is not easy. I will definitely buy more and people who are still dubious about it should definitely give it a try!

Thumbnail of user carolear1
2 reviews
6 helpful votes
  • Send Message
September 11th, 2019

I bought a lot of stuff but I've only received the sandals so far. I pulled the sandals out of the bag and the smile about knocked me over. Smells like petroleum in the rubber which is awful. After trying the shoes on they are so loose in the heel that with every step I took my feet came out of them. I do not have an on usual foot just a regular size 8. It's supposed to have elastic over the foot and over the back. They were happy to take a return and send a mail return label but told me that my package when it hits customs would be charge more than the shoes it's self. So it's not worth returning any item that you buy. They offered me 15% back. Big deal. I do love their clothes but I'll have to wait and see if they're going to fit. Usually close from China are going to run two sizes too small. Although their clothes and shoes are very nice I don't like doing business with a company that won't refund your money or guarantee if that. I won't be purchasing from them again.

Thumbnail of user garys219
3 reviews
18 helpful votes
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June 24th, 2019

I knew the clothes were coming from another country, I was prepared to wait for their arrival. That did not figure into the review.

The pictures are beautiful. I read many reviews and thought the reviewers had unrealistic expectations after trying on the clothes. Straight from the box I could tell the fabric and workmanship was lacking. Some said the clothes run small. I found pants run huge and tops skin tight. I still have not received the shoes and will contact the company if they don't soon arrive.

With all these negative reviews I should have been smarter. Don't make the same mistake.

Thumbnail of user taylorm319
1 review
0 helpful votes
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November 4th, 2020

I decided to give this website a try. The dresses looked really adorable at an affordable price. Everything I asked for has been very nice and cute, and I am very satisfied. Items arrived relatively quickly and any issues you may have had are easily resolved. I love this company so far.

Thumbnail of user dilmaw
1 review
0 helpful votes
  • Send Message
April 9th, 2021

Shipping of my new clothes was faster than on other websites. The shirt I ordered was too small. The customer service refunded my money as a larger size was no longer available. They were quick to help and gave me several options that I could choose from that best suited my needs.

Thumbnail of user karimea1
1 review
0 helpful votes
  • Send Message
January 29th, 2021

Recently, I was lucky enough to find this website to buy clothes online. I was going to ask some quick questions about sizing, but soon I had a lot more general questions, customer service responded with kindness and patience. Thank you very much, the order arrived on time and in perfect condition.

Thumbnail of user ivetteq3
1 review
0 helpful votes
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January 24th, 2021

The dress is wonderfully beautiful and literally everything I wanted and more! I didn't have to change her size, but if necessary, customer service would take care of everything, so there was no problem.

Thumbnail of user dawno35
1 review
5 helpful votes
  • Send Message
June 10th, 2019

Waiting for some items over 40 days. Requested return address 12 hours after delivery. Refused to give address, other than its in China. Offered 15% refund... For clothes can't wear, doesn't fit. Still no word, nearly one month. State must reply to their email within 7 days or close session... I followed rules, no return address. Still waiting. Spent $331 and can't wear. Terrible company, no phone number.

Thumbnail of user kathleenk492
1 review
2 helpful votes
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July 24th, 2020

The "cotton linen" shirts I ordered are not cotton or linen -- they are polyester or some other synthetic fabric. T-shirt was terrible -- looked like a terrible iron-on. Took 3 weeks for delivery. Will not buy anything from this company again -- their descriptions are fraudulent

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.

There is no reference number.
Do you mind providing us your order number so that we can check and handle this issue for you?
We value your business and we promise you that we will settle this matter at the best way we can.

We need complete information to help you address the problem.
You can submit your return request in this page: https://noracora.com/order-query. You can also email us regarding your request or complaint, we promise we`ll take good care of your request.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

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Thumbnail of user missw50
Miss W.
Typically responds within 5 days

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