• Noracora

Noracora

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Overview

Noracora has a rating of 3.5 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 8th among Women's Clothing sites.

  • Service
    2173
  • Value
    621
  • Shipping
    642
  • Returns
    449
  • Quality
    4798

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 73.6%
Positive
64
Neutral
6
Negative
17

Instant Feedback

195,031 reviews

796
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How would you rate Noracora?
Top Positive Review

“Love the shirts I bought”

Elizabeth X.
7/22/24

Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly

Top Critical Review

“Poor sizing and fabric quality”

Julie S.
7/21/24

I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again

Reviews (11,534)

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Reviews that mention popular keywords

customer service (1655) return policy (708) shopping experience (2665) return address (138) nora cora (547) return items (348) quality clothing (376)
Thumbnail of user cb452
1 review
7 helpful votes
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November 25th, 2019

I ordered shirts and website stated all were in stock. I asked for tracking info and never received a valid number. Sent noracora email requesting cx. Received email back saying they were backed up with orders & would give me 20% discount not to cx. Later in the day I rec'd email saying half of order was shipped - never came. Contacted PayPal to dispute. No help. They have my $ & I have indigestion from this whole ordeal

Thumbnail of user janiaa3
1 review
0 helpful votes
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March 10th, 2021

The sports pants here are of good quality, comfortable to wear and useful for training, they do not show or resist. I do crossfit regularly and so far they hold up! Sweat between legs, buttocks, etc. is not appreciated.

Thumbnail of user christinas1323
1 review
0 helpful votes
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August 9th, 2022
Verified purchase

I ordered clothes from Noracora not sure of what to expect, but I was very happy with everything I purchased! I will order through them again because they have much prettier designs than the crap we have in U.S.

Please list at least one online fashion shop that you are more satisfied with. The more the better.

Belks, Nora Cora

Thumbnail of user amandaq435
1 review
0 helpful votes
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November 20th, 2021
Verified purchase

1. Good selection of clothing
2. Small is not always small. Pics are misleading and small may be XS or M
3. Returns impossible due to time. Not noracora fault here.
4. Will give 15% back if not satisfied

Service
Quality
Thumbnail of user bambim10
1 review
0 helpful votes
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March 1st, 2021

What a pleasant experience it was to buy with this website. I was able to find clothes according to body type, belly, big breasts, long legs, etc., guarantee that the product fits me well. My clothes arrived very fast.

Thumbnail of user loryl6
1 review
9 helpful votes
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March 29th, 2020

I have shopped at this boutique on several occasions and have never ceased to be disappointed. Their customer service was incredible. The girls who worked there spent hours helping me find the most amazing dresses for every event I had. If there was even the slightest bit of trouble, they fixed it right away. They took the stress off me and the girls made sure I looked amazing in my dress, and everything online, without leaving my home!

Thumbnail of user alvinas7
1 review
45 helpful votes
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March 18th, 2021

Online buyer for the first time of leggings from this website. I bought some to bite my ankles, as they have pockets, which are very useful for my phone. They feel so light and amazing, I just love them. The sizing guides were great as they fit my daughter and me perfectly. We will not be going back to any other brand now, I have ordered 2 pairs of leggings now in 2 different colors and it only took me a couple weeks to deliver.

Thumbnail of user marjoriec150
1 review
0 helpful votes
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June 18th, 2021

$129 worth that went directly from my mailbox to Goodwill. VERY cheap quality, zipper on shorts isn't straight or mid-line. Fabric on one pair of shorts is suitable for a nightgown, very thin. Absolutely nothing that I would wear.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

The reference number is wrong one.
Could you please tell us your order number and more information regarding your request so that we can check and handle the issue for you?

We need complete information to help you address the problem.
We promise you that we will settle this matter at the best way we can.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help. You can also chat with us online.

Stay safe and have a good day!

Thumbnail of user isisc4
1 review
4 helpful votes
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May 15th, 2020

I had been looking for bridesmaid dresses for 6 women. Look everywhere on the internet, but this boutique stood out for its style and quality.
I sent a message to customer service as I was expecting a discount for a large order and because I was also concerned about returns. They answered me immediately. Overall, it has been a great experience so far, I hope we will use them in the coming days!

Thumbnail of user pamb540
4 reviews
0 helpful votes
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September 30th, 2020

I ordered two dresses and neither fit as they were too snug in the busy and one was cut too low. You could not tell this from the picture or size charts. I contacted Noracora with three emails only to find they will not accept returns. Do not waste your time or money on a scam operation like this! Buy from a reputable company that offers returns, refunds or exchanges.

Thumbnail of user judyv49
1 review
8 helpful votes
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May 30th, 2019

I placed an order on May 7 and still don't have it. I contacted my bank almost immediately and placed a scam report about these people. Rec an email a couple days ago, order would be shipped in 30-35 days. Rec email today that order has been shipped. They do not have my original order number on their site. I have told them repeatedly I want my money back to no avail. There is no address nor phone #. I have never done something like this before, order from new co w/o extensive research. On my bank statement the charge was from Hong Kong, not a US company. STAY AWAY!

Thumbnail of user harriettd3
1 review
37 helpful votes
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January 5th, 2020

Bought three items. The quality is despicable! Fabric terrible and prints smeared and cheap! When I tried to return the products I was told it would be very costly for me to return and offered 15%. I will just put this down to a lesson that I should have reviewed the reviews outside of the actual official site before getting pulled into this scam. The pictures are lovely it the actual product so ugly it's hard to describe. Never again!

Thumbnail of user rosalbab5
1 review
0 helpful votes
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January 29th, 2021

An incredible experience with this online boutique. After hesitating to buy so much because of the stories I heard from friends using other websites, I finally gave in. From start to finish this boutique showed professionalism and exceptional customer service with clear instructions and prompt responses, it was a simple and quick process. Highly recommended

Thumbnail of user catherinep253
1 review
0 helpful votes
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August 28th, 2020

Ordered over $100 worth of items. After a very long time most of the order arrived. Cheap fabric - some too sheer, not as pictured in color & style, sizing is off. Started the return process, got a generic response with instructions. I responded with the info they requested, got the same generic response. After multiple emails finally got offer for 25% refund. I was so frustrated I settled for 50% - if I ever see it I will be surprised. I need to try to figure out if companies are out of China. Twice I've been taken & I will stop online ordering unless i know they are not CHINA. Every time turns out to be a scam. Buyer beware!

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message to confirm your order number, but we didn`t hear anything back from you.

You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user juliep490
1 review
1 helpful vote
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July 31st, 2020

Supposedly my order was shipped on May 31 and as of July 1 I have not received it. I've written three times but get no response even though they say they will get back to me in 24 hours. Tracking doesn't work on their website. They took my money, I have no clothes. Do not order from them, clearly it's a scam. **update, they contacted me through Sitejabber when they realized I gave them a bad review. Nothing has been resolved. I did receive one item in the mail but they never shipped the second item. They have kept my money.

Thumbnail of user rens10
Jules R. – Noracora Rep

Sorry to know that you haven`t received your merchandise.

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. We found that your order was successfully delivered, did you receive it?

Any problems, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user helenb524
1 review
1 helpful vote
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August 22nd, 2020

If it is a Chinese company, info that is hidden from the buyer, don't order. They are masters of false advertising. The pictures of the products are beautiful but the products themselves are of the poorest quality. Sizing is erratic and 2 or 3 sizes smaller than what you ordered. It takes a minimum of 6 weeks to receive the order. Returns are very costly and customer service terrible to non existent. Save yourself the aggravation and expense and donate everything. READ REVIEWS! BUYER BEWARE! Made in China is only good when managed and shipped by a reputable American company you can communicate with. There are obviously no consumer protection laws in China because companies like these thrive on fraud. Every aspect of the business is fraudulent. What a shame!

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

Items need to be returned to our fulfillment center and buyer is responsible for return shipping

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user kathleend969
1 review
9 helpful votes
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October 22nd, 2021

Product came on time as said on tracking. Material quality is ok for the price. I machine washed it already but I want to be careful not to subject it to too much heat from the dryer so I just hung it to air dry because material seems delicate. Chat service is good and prompt. My only suggestion is that the receipt of purchase, order # and tracking # should be emailed right away. But I did not get it until I have to ask for it in the chat. Overall experience, satisfied though. Products are carefully packaged and looks like in the picture.

Service
Value
Shipping
Quality
Thumbnail of user julieh1062
1 review
0 helpful votes
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October 21st, 2020

I am generally so careful when I order online but this site is a total scam. I have been waiting 4 months for my items and each time I reach out to them they give some other excuse. Prepare to forfeit your money if you order from here. I received 2 out of 8 items (ordered in May and still waiting in Sept!). There is no way to leave reviews on their site so if you read good reviews there (or here) they are totally made up. BUYER BEWARE!

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback. Sorry to know that you haven`t received your merchandise.

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions.

Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We have been working hard to improve our products and services. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.

You can track your parcel here https://noracora.com/order-query. If you have been unable to check the status of your parcel, you can contact us and we will help you check.

We found that your order was lost in transit. We`ll be responsible for this. We tried to you contact you by message, but we didn`t hear anything back from you.
Looking forward to hearing from you.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com or chat with us online for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Thumbnail of user susanw2191
1 review
1 helpful vote
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November 20th, 2021

Items bear no resemblance to photos on website. This junk is made in China, from the worst cheap synthetics you can imagine - the worst quality I've ever seen, not even suitable as dusters. No returns label either - and it's not hard to work out why. I binned the lot and chalked it up to experience. The company is giving out false information about the products and should be shut down.

Tip for consumers:
Don't go there, read reviews first. Wish I had done so myself!

Products used:
None - binned the lot. Wouldn't be seen dead in it!

Service
Value
Shipping
Returns
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user pamw195
1 review
13 helpful votes
  • Send Message
October 18th, 2019

I ordered a lovely scarf from this company at the beginning of October and paid with PayPal. I've never received the scarf. I've contacted Customer Service by e-mail 4 times with no help. They just reply with a standardized letter telling me to go to their website and track my order. I've been checking the tracking on this for several days. The tracking has not shown any movement in my order for 4 days. Yesterday, 10/17, I asked for a refund. I doubt I'll get it and pretty sure I won't get my scarf. Yes, their website shows lovely clothing items but apparently their merchandise is not quality if you get it at all.

Thumbnail of user tinas488
1 review
0 helpful votes
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June 10th, 2020

Wide range of clothing to choose from for any occasion. I love almost all of their items and they tend to fit perfectly every time. I had an issue where one of the dresses I ordered was not delivered, but customer service provided me with a quick refund and 15% discount for a future purchase.

Thumbnail of user sultanah
1 review
0 helpful votes
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September 7th, 2020

The dresses and blouses in this online boutique are of good quality, exactly as on the website, the colors correspond, the sizes are consistent. The only bad thing is that when placing an order at my house, the shipping took longer than expected, because I live a bit far away, but it is worth it.

Thumbnail of user rr467
1 review
44 helpful votes
  • Send Message
May 30th, 2022
Verified purchase

These items come from CHINA, so must be shipped back to there. This is not disclosed when ordering. They make it seem like no problem to return, totally false. Would never never never recommend ordering from this company. What a horrible experience. Should have looked at reviews BEFORE ordering. HUGE LESSON LEARNED. Shop local. Also, fabric is very odd, and what is described as cotton in ad, is clearly labeled polyester on shirt. Hate to give 1 star!

Tip for consumers:
These ship from China and have to be sent back their at your cost. VERY expensive,

Products used:
shirts

Service
Value
Shipping
Returns
Quality
Thumbnail of user melissag630
1 review
14 helpful votes
  • Send Message
February 27th, 2020

I unfortunately ordered over $200 from Noracora. I waited and waited for my items. They never came. I tried unsuccessfully to contact then several times. You will order something then after you pay they say they are 'out of stock'. I have not heard a word about my orders or my complaint. Is there anything that can be done about these scam outfits. I am so angry.

Thumbnail of user carold379
4 reviews
84 helpful votes
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July 7th, 2020

Ordered a springtime top back in March and expected to wear it in the spring. It isn't here yet, and I can neither find tracking information nor contact anyone in this company. I'm beginning to wonder if it will ever arrive. Don't order from these folks unless you are ordering for the following year. Their shipping facility must be in Antarctica. Update as of 6/22: Finally! Package arrived today, after 75 days of waiting. I was not displeased with the items. I didn't order these tops to wear out to dinner; I live in a very hot and humid climate and was looking for lightweight, cool, cotton tops to wear around the house. These filled the bill. Sizing was what I expected, as was the construction and material. For the price, they were fine. Noracora still gets one star because of the very long wait, but the merchandise was OK.

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We`re glad to know you`ve received your merchandise. We`re happy you like it. We`ll forward your sincere feedback to relevant department.

We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

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Miss W.
Typically responds within 5 days

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