• Noracora

Noracora

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Overview

Noracora has a rating of 3.5 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 8th among Women's Clothing sites.

  • Service
    2173
  • Value
    621
  • Shipping
    642
  • Returns
    449
  • Quality
    4798

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 73.6%
Positive
64
Neutral
6
Negative
17

Instant Feedback

195,031 reviews

796
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How would you rate Noracora?
Top Positive Review

“Love the shirts I bought”

Elizabeth X.
7/22/24

Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly

Top Critical Review

“Poor sizing and fabric quality”

Julie S.
7/21/24

I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again

Reviews (11,534)

Rating

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Other

Reviews that mention popular keywords

customer service (1655) return policy (708) shopping experience (2665) return address (138) nora cora (547) return items (348) quality clothing (376)
Thumbnail of user lindam1680
1 review
0 helpful votes
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April 29th, 2020

I ordered here a dress so incredible that it fits my body perfectly, the colors are exactly the same as in the photos. I would definitely recommend this website. I will be back to buy more stuff! Thanks

Thumbnail of user unelenb
1 review
0 helpful votes
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August 20th, 2020

I bought some clothes on sale in this online boutique and they gave me an additional 10% discount with free shipping! That's crazy! Also, the delivery of the shipment was faster than expected. I love this online store!

Thumbnail of user laureanah
1 review
0 helpful votes
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June 12th, 2020

Fantastic service from a really charming and highly efficient employee who is committed to doing a great job. Thanks again!
I have had a couple of technical problems and each time they responded quickly and with positive results.

Thumbnail of user danaj237
1 review
0 helpful votes
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May 27th, 2020

The website is easy to use, I can always find exactly what I am looking for and more. All the products I have purchased are great, and my purchasing decisions are made easier by reviews left by other customers. I love being able to access such a wide range of products with really good deals constantly available.

Thumbnail of user andreal769
1 review
0 helpful votes
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April 27th, 2022
Verified purchase

Sizes seem much larger than other stores. Medium regular was huge on me and this is the size i wear with most major retailers, however, pants were very short. Usually i purchase petite pant but this time bought regular and they were short ( I am 5'3") No return on final sales. No way to track your order.

Please list at least one online fashion shop that you are more satisfied with. The more the better.

Mountain warehouse

Quality
Thumbnail of user amyv765
3 reviews
0 helpful votes
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May 11th, 2022

Nice choice that helps you to find whatever model you are looking for. First, was not sure ab the quality of the fabric, but once ordered and got it in my hands - i changed my opinion and uncertainty.

Thumbnail of user irinam91
1 review
0 helpful votes
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May 29th, 2023

I ordered two pairs of shoes - first one was "The All Season Hollow-Out Flats" "slip-ons" are made out of what seems to be a cardboard - stiff, no ankle support (or any support). With great effort I pushed my 7.5 size foot into the shoe and realised that there is no way I would wear those, inside or outside.

The second pair was "Faux Leather Panel Zip and Fleece Soft Ankle Ankle Boots". This one I could not even squeeze my foot into, despite the zipper.
This one had indeed a fleece material, might have as well be a sock with attached sole and a zipper.

Also, the shipping charges appear only after you click "purchase" and I could have bought myself a cheap pair of shoes for $16.99 (which was the shipping charge).

Tip for consumers:
Do not know.

Products used:
The shoes were unusable, so I did not end up using anything.

Value
Shipping
Quality
Thumbnail of user missw50
Miss W. – Noracora Rep

Dear Customer,

We are sorry that the size or item didn't work out as expected.

Please note that sizing can vary between items, so we encourage customers to refer to the size chart before making a purchase. We will take your feedback into account as we continue to improve our size selection process and make it simpler and more precise for our customers.

We understand that transparency and accuracy in pricing are important to our customers.

Please note that our shipping charges are based on a variety of factors, including the weight and dimensions of the package, the destination, and the shipping method selected. Hope for your understand.

We appreciate your feedback on this matter.We will take your feedback into account as we continue to improve our website's functionality and user experience.

Should you require additional assistance, please do not hesitate to contact us at service@noracora.com

Best regard,
NORACORA

Thumbnail of user christyc553
1 review
0 helpful votes
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May 22nd, 2022

I saw the high reviews on this site and thought that it can't be bad with such high ratings. Sitejabber must be getting paid to put up good reviews for crappy cloths. Go find an old plastic lined table cloth, the ones with the white stuff on the bottom so they don't slide. Cut it up and glue it together, shape it like a garbage bag and you've got your sweat shirt. It's the biggest scam and sitejabber should be held for giving false reviews.

Tip for consumers:
Don't. They look so cute on the pictures and you will cry when you see them.

Products used:
Dress shirt jeans sweats socks tees

Service
Value
Shipping
Returns
Quality
Thumbnail of user missw50
Miss W. – Noracora Rep

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

Would you please provide your order number so that we can help you?

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user lyndias1
1 review
1 helpful vote
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June 21st, 2020

I wish I had researched this site before purchasing. Linen pants (purchased 2 pairs & 2 tops) were only about 20% linen, the rest synthetic, which I am allergic to) sizing not correct and LOW quality on the cotton products. I attempted to return (I was offered 25% back on my $150.00 purchase) and they needed to be mailed back within 10 days of being shipped from China (about 2 weeks before) so not returnable. I ended up taking them to a local thrift shop that had them on their rack for a month with no buyers. Only purchase from these folks if you are interested in throwing money away! NEVER AGAIN for me.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We tried to you contact you by message, but we didn`t hear anything back from you. Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.

Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user brandonc827
2 reviews
1 helpful vote
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May 2nd, 2023
Verified purchase

I'm new to this site. Just made my very first order. Hoping my experience keeps getting better with time. Not sure if or when, I'll order again, but definitely an option. First order was a Mother's Day Gift(s).

Quality
Thumbnail of user milonat
1 review
1 helpful vote
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September 20th, 2021

I have made several purchases of clothes in this online clothing store. The online process was very easy to do! I have ordered several blouses and a sweater, I was very happy with all! Customer service handled my questions in a timely manner via email, even when I asked for too small an order, they responded quickly and helped me get the correct size. I like to track shipments, you know exactly when they will arrive!

Thumbnail of user joanp621
2 reviews
0 helpful votes
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September 23rd, 2022
Verified purchase

Very poor quality, size large was different size on each top I ordered. Cannot return. Such poor quality I won't even donate clothes. Lost a lot of money… will never order from Noracora again. An expensive lesson learned.

Service
Quality
Thumbnail of user francias2
1 review
0 helpful votes
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July 6th, 2020

I have been shopping online for more than 10 years and this online store far exceeds everything that exists. The quality of your product is impeccable and customer service is available at your fingertips. True to its size and completely reasonable prices for the quality you get. My only stop, I highly recommend it! Go ahead girls!

Thumbnail of user amandac1308
1 review
0 helpful votes
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July 6th, 2021
Verified purchase
• Updated review

I can better answer this question after I receive the merchandise but so far so good.
They didn't look or feel like I imagined they would. Many items didn't fit which sometimes happens with clothes you don't try on first. When i tried to return them was told i would need to pay shipping and it was to china so would be expensive. They offered to give me 15% of my money back for to put towards alterations. Nice of them but not how i want to buy clothes. I don't think online shopping is for me.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Stay safe and have a good day!

I can better answer this question after I receive the...
June 6th, 2021
Verified site experience
• Previous review

I can better answer this question after I receive the merchandise but so far so good.

Please list at least one online fashion shop that you are more satisfied with. The more the better.

Don’t really order clothes online much.

Thumbnail of user joanh451
1 review
0 helpful votes
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August 15th, 2021

1st time I ordered from Noracora and for sure the last,
The quality of their products is the worst! The t shirt I got has no edges sewn on to the raw cut neckline, sleeves & hem. It is all junk. They say you can return but they do not respond to the request, making it impossible to send back, Another Chinese scam!

Tip for consumers:
Do not order

Products used:
None

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Sorry for any inconvenience caused.

Per checking, we have replied your return request. Please check the spam emails if you did not see it.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user goddessn1
1 review
8 helpful votes
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September 3rd, 2019

Besides falsely advertising the quality, I was told I would have to pay for shipping all the way to China or take %10 of my funds back. How about you keep your offer and I give you one you won't be able to resist. I am big on reviews and I order just to spread the word to others of good business and bad business. I advise you stay clear of any out of the country companies with crapy return policies that only benefit them. It's a win for them the sale crapy product make great profit and force you to spend money you don't want to ship it back then you have to wait for them to then refund if they "receive" the item back or like I said most people don't want roses with the hassle of shipping to China after spending money... business that thrives off of under handing will exactly what has been put into there business in return.

Thumbnail of user carols986
1 review
8 helpful votes
  • Send Message
January 8th, 2020

Why hasn't this company been closed down for consumer fraud?
The clothes shown on their website look like high end boutique style clothing but that is not what they send you. They send you cheap knock off versions made of inferior quality materials. I bought two pairs of ankle boots and two sweaters. The items were so inferior that I brought them to a resale shop but I don't even think they'll sell there.
If you've already fallen for this fraudulent company, please file a claim with your credit card company. I filed with PayPal and won but it takes a lot of patience and follow up. PayPal even closed my case in favor of the seller but I appealed the case and then won in the end. I was persistent because, not only was I mad that I wasted my money but I was angry and determined that NoraCora should not get away with ripping off consumers. So please if you've been a victim of this company, file a claim with your credit card company to help take this company down

Thumbnail of user kalinr
1 review
3 helpful votes
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June 7th, 2020

Free shipping and fast delivery. It took me about 11 days to receive my order. Very satisfied with the products and they all came in good condition. This boutique always has promotions and, therefore, for its products, it seems reasonable and cheaper than other sites that I have consulted. Great place to shop! When I contacted their customer service via email, they responded the same day I sent them an email and they solved the problems I had. Overall, very happy with all the service they provided.

Thumbnail of user lindam1070
4 reviews
6 helpful votes
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June 13th, 2019

TERRIBLE! No working tracking info... sizes are not consistent and do not relate to chart shown... terrible return policy... cost of shipping to CHINA prohibitive... if you don't pay to return to China, they offer a 15% refund! Material is flimsy! There is nothing positive I can write about this company. One is the biggest scams I have ever experienced!

Thumbnail of user trinityr39
1 review
1 helpful vote
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June 8th, 2023

Please be careful when you order from this site. The clothes look nice online. However, when you get the items, their attire is different in size, and the fabric is cheap. I had ordered from them before, and it was a hit-and-miss. I just received an order today, and I was very disappointed. I made sure that I measured myself before ordering. The jeans were adorable, but they were too short and very thin. So disappointed. Seems like a hassle to return the items. I will never order from them again!

Tip for consumers:
Look to see what the fabric is made of before buying and you probably want to size up.

Products used:
I will use a top that is pretty decent. The rest of the four items are junk.

Value
Shipping
Quality
Thumbnail of user missw50
Miss W. – Noracora Rep

Dear Customer,

We apologize for any disappointment you experienced with the quality,, material, and sizing of the products you received.

Please note that we take these issues seriously, and we are committed to providing our customers with products that meet their expectations in terms of quality, materials, and sizing. We will investigate further to ensure that these issues are addressed, and appropriate measures are taken to improve our product offerings.

For choosing size ,We recommend you use “Size Guide “ to better determine your ideal size next time, because sizing varies between our items. If you have received an item that does not match the size stated on the size chart, please send us photos of the item with accurate measurements for further investigation. We will examine the matter and provide an appropriate solution.

Actually, our return process is not complicated. You may check https://noracora.com/information/return-policy

If you need any help about return. Please do not hesitate to contact us at service@noracora.com

Best regard,
NORACORA

Thumbnail of user arlenef51
1 review
6 helpful votes
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August 19th, 2020

Placed an order a month ago, last tracking information was entered on 7/8/20 (logistics partner is updating the tracking). Have not been able to get information on where the order is or when I can expect delivery. Last e mails sent requesting information have gone unanswered. Once payment was deducted from my charge account they seem uninterested in responding. Not even sure I'm going to get the merchandise at this point.

Tip for consumers:
Exceptionally long time between order and delivery. Needed to contact customer service several time for return instructions which are not on web site.

Products used:
Purchased a denim jean romper x large, which according the the size chart I should have been able to wear. To small. The fee to return it was more than the item cost so I opted for the four dollars and change. Don't recommend because returns are costly.

Service
Value
Shipping
Returns
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions.

Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

Regarding the delivery time, you can learn more about our shipping policy here https :// noracora. Com/information/Shipping%20%26%20Delivery

We have been working hard to improve our products and services. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.

If you have been unable to check the status of your parcel, you can contact us and we will help you check. We found that your order was successfully delivered on 2020-07-29, hope you`ve received your order.
We also sent you a message to confirm the status of your order. Please check.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Thumbnail of user cathu111
1 review
0 helpful votes
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December 8th, 2022
Verified purchase
• Updated review

I would've been pleased with the products if the fabric had been much better. The shirts are basically shapeless, which is kind of OK, because so am I; but I intended these items as gifts, and I cannot in good taste gift them.
Most disappointed in the great grandma shirt; it is like putting on a large sack - the shoulders and sleeves are so huge, there's no way to comfortably wear it. It WAS however, a sturdy fabric.
I took a chance on your company, I'm disappointed

Reason I chose this business:

The shirts looked nice -

Reason I chose this product:

Because they looked nice in the photos; disappointed

Quality
Nice styles, easy to see items
November 8th, 2022
Verified site experience
• Previous review
Thumbnail of user hadab
1 review
35 helpful votes
  • Send Message
March 31st, 2020

I had the best shopping experience here! Usually, it takes me to see many stores to decide on my dress while I went here and it only took me one visit to buy my favorite dress. The girls were very helpful and are not just focused on selling, but on helping with what you can get to match your occasion. Also very good and reasonable prices! And most importantly, I was so confident in such a big event, I loved all the compliments! I will definitely buy here again.

Thumbnail of user kristis89
1 review
40 helpful votes
  • Send Message
March 13th, 2020

Ordered three items from this company almost a year ago. One item was never delivered and when I notified them several months Ago they assured me it would be delivered in one month which never happened. Now they are ignoring my E-Mails. They charged my credit card also before sending the first two items and now the item I never received. One item was descent but the shorts were so poorly sewn that I had to repair them myself. Stay away from this company. Stick with regular known stores. Total Scam!

Thumbnail of user jennib32
1 review
0 helpful votes
  • Send Message
August 17th, 2020

Everything looks nice in pictures online. Ha! It's junk. The shoes are so cheap and uncomfortable. The t-shirts and blouses are probably not going to make it through one washing. The clothes, shoes and jewelry are so bad I won't even donate to Goodwill. The only thing I ordered that is ok is a hanging purse holder. Mad at myself for not reading reviews. Also ordered in April, part came in mid June and the remainder July 17. Based on reviews I'm not going to bother with the aggravation of returning. Chalk it up to a lesson learned.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

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Thumbnail of user missw50
Miss W.
Typically responds within 5 days

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