• Noracora

Noracora

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Overview

Noracora has a rating of 3.5 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 8th among Women's Clothing sites.

  • Service
    2173
  • Value
    621
  • Shipping
    642
  • Returns
    449
  • Quality
    4798

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 73.6%
Positive
64
Neutral
6
Negative
17

Instant Feedback

195,031 reviews

796
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How would you rate Noracora?
Top Positive Review

“Love the shirts I bought”

Elizabeth X.
7/22/24

Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly

Top Critical Review

“Poor sizing and fabric quality”

Julie S.
7/21/24

I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again

Reviews (11,534)

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Reviews that mention popular keywords

customer service (1655) return policy (708) shopping experience (2665) return address (138) nora cora (547) return items (348) quality clothing (376)
Thumbnail of user lindat423
1 review
6 helpful votes
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October 9th, 2019

Ordered, got clothes if you can call them that. Materials rubbish a real mess sizes all wrong huge or tiny. Smell of chemicals and thin and just basic rubbish and don't even try to send back as a nightmare they offer you 25% to have them altered! Really save your money and also I know now that if models have no breads in pictures they have stolen the pictures so a scam all round. Beware!

Thumbnail of user joanaw3
1 review
0 helpful votes
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April 1st, 2021

I love shopping in this online boutique! They have the most beautiful dresses and they are really affordable. Shipping has always been fast for me and your customer service is incredibly nice. I wish they offered free returns, but it hasn't been a problem for me since I found out my correct size.

Thumbnail of user serenityc6
1 review
0 helpful votes
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October 31st, 2020

The clothes in this online boutique are of good quality, exactly as on the website, the colors correspond, the sizes are consistent. The only bad thing is that when placing an order at my house the shipping took longer than expected, because I live a bit far away, but it is worth it.

Thumbnail of user justinam11
1 review
2 helpful votes
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July 11th, 2020

I expected delivery to take about 3 weeks, but it took less than 2. At first I was suspicious, but ended up with a beautiful skirt in my house. I emailed the service and they responded quickly. I give it 5 stars because the skirt was AMAZING. The quality and size were perfect. I will order many more products from this website.

Thumbnail of user dianad474
1 review
7 helpful votes
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November 22nd, 2019

I ordered 3 or 4 blouses, paid over $100, waited a few months for them to get here. Once they did arrive they looked very cheap and did not fit well. Not at all like advertised. I contacted customer service and after a couple weeks they emailed me. I returned them to address they came from which cost another $20. I was refused a refund because I was told I returned to wrong address. I am out the money spent and have not a thing to show for it. Do not buy from this place is my advice!

Thumbnail of user jenniferb946
1 review
6 helpful votes
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November 1st, 2019

I ordered three sweaters/shirts. First, once you get your order number you cannot look it up on their site. Gives you an error it does not exists. Then they give you a tracking number that is not valid. Finally, the product shows up about 6 weeks later and it is pure junk. Doesn't look like the item you ordered AT ALL. Ugly, thin and a really weird material. One shirt was acceptable but thin. The other two didn't even kinda match what I ordered and the material and colors were so awful. You have 48 hours to return it and have to pay all the freight. I just am going to donate them to charity. Not even sure someone with nothing would want them. Don't risk it!

Thumbnail of user melindap76
1 review
2 helpful votes
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April 22nd, 2020

I wish I would have read some reviews before I ordered from this company. After receiving my partial order, which included a summer dress & sandals, I was disgusted at the poor quality of the items. The dress was nothing like I ordered and the sandals were so cheap, that my daughter & I both laughed at how ridiculously cheap they were made. Nobody I know would ever wear clothes or shoes that were this cheap. Based on the other reviews, Im not even going to try to return these items; Im just going to chalk it up to an expensive lesson learned. If you're tempted by the cheap prices, still don't do it. You will be sorely disappointed!

Thumbnail of user ismeniah
1 review
0 helpful votes
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August 18th, 2020

I have cool clothes from this website. The 80% discount on promotions is definitely worth checking out. You should keep an eye on the size as it could be a medium here and an XXL on the site. Delivery times depend on the transport provider; if there is something in stock, I have found it arrives reasonably fast (less than 2 weeks).

Thumbnail of user laural1435
1 review
1 helpful vote
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September 7th, 2021
Verified purchase

Purchase just under $200 in cloths. Quality was horrible. Fabric was thin, items had no hems, one long sleeve shirt sleeves came 7" past my hands. Proposed me a 30% discount that inwas supposed to get upon order, didn't give it. Promised a 50% discount when I sent photos of the poor quality, didn't get it. Went through the ringer on how to return items that were defected and found out they are in China and I had to pay shipping to return. Offered me a 50% discount not to return because shipping it back was more than the item cost. Haven't seen that yet. Also quite a few items were missing that I was charged for and they wanted to give me 50% off items I never received. Can't get that $$ back either. I fave up after emailing back and forth for over a month. I learned a. Lesson with this group. Some make the same mistake.

Tip for consumers:
Go to a.different vendor for women clothes. Quality is horrible and they make you pay shipping to China to return, which cost twice as much than the product itself. They promise you discounts and then take them away. Items didn't arrive that I paid for and they wanted to discount them 50% . Emailed back and forth for a month and finally gave up.

Products used:
None. They are all junk.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us.

But however, after checking, we have already refunded the refund to your original payment account truly.

We don’t know why you did not receive a refund? Did you change your card?

Please Check the account you used for payment. If you can't find it, check with your bank staff to find it.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user brendap218
1 review
4 helpful votes
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October 15th, 2019

I ordered 2 items, got an email it was shipped. Nothing came, called *******331) for refund. It was never shipped cause it's out of shock and won't be restocked! 30 minutes later... You must have a laptop or desktop to get refund form,( I don't have) or go to ups with a code, drive home, set up UPS delivery with a guy stopping by for a signature AND I lose $10 restocking fees for items that are not going to be restocked! Horrible company! I will lose my money cause I'm not going through all that!
DONT USE!

Thumbnail of user jackies185
1 review
12 helpful votes
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May 30th, 2019

I made an online purchase 4/26/19. Items arrived 5/28/19 and was the worst quality of merchandise ever seen! Shoes felt like they were made of Styrofoam. The dresses were of the cheapest polyester fabric imaginable. I believe it takes over a month to receive these cheap items because this Chinese manufacturer fills these orders as they are received from the noracora retailer, with the cheapest quality materials they can find, just to produce a product to scam the consumer. THIS IS A CRIME! With so many complaints, How are they still able to operate as an online retailer?

Thumbnail of user rosaurag
1 review
0 helpful votes
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January 5th, 2020

The clothes they offer here have exactly the functionality and design that I expected. We can select items, choose sizes and allow users to place orders. Even better? Your customer service is amazing. The tools on the site are easy to administer, but the times I have needed some additional help, the staff has been notable.

Thumbnail of user toms2309
1 review
0 helpful votes
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April 30th, 2023

This company must have Chinese citizens complete fake reviews. They will not allow an order to be cancelled, they won't give you a full refund for their garbage clothing and the lie and lie and lie again. No phone number. This just another example of China cheating from American people. Don't buy any of their garbage.

Tip for consumers:
That they are an unscrupulous company that does care about customers.

Products used:
Nothing. It all so cheap we wouldn’t think of using this junk.

Thumbnail of user missw50
Miss W. – Noracora Rep

Sorry for the inconvenience.

Please kindly be noted our policy:https://www.noracora.com/information/return-policy

-We accept order cancellations before the product is shipped or produced.
-If the order is canceled you will get a full refund.
-We cannot cancel the order if the product is already shipped out.

Please submit a help ticket from Contact Us if you decide to cancel the order.

If you have questions about your order, please contact us by email at service@noracora.com or by chat online. Stay safe and have a good day!

Thumbnail of user sharonw725
3 reviews
0 helpful votes
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July 28th, 2022
Verified purchase

Though the initial mis-order was my fault, the goods shipped did not reflect those advertised, the return policy, shipping back to China, would have been more than the cost of goods. I will thank Noracora for the quick refund of 17% of purchase price. That number might be a bit wrong, but it was about 17%.

Thumbnail of user gracec57
2 reviews
6 helpful votes
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October 1st, 2020

RUN AS FAST AS YOU CAN FROM NORACORA! You will receive nothing but cheap fabrics, substandard construction, ripped or missing seams and hems, and sizes and receipt dates that are all over the board. Nowhere on their website does it say that any returns must be sent to China at YOUR expense (in my case over $125.00!) And you pay customs too! Upon complaint to their customer service I am offered a variety of "discounts ". No way! I either trashed what I received, or gave to charity. This company is a rip-off. Read carefully any positive reviews you see... notice any funny English?... who do you think is writing these?! They will likely respond to this review with their usual form letter, soon to be seen below... Sigh. I've been "had" and so will you.

Thumbnail of user abigailr49
1 review
0 helpful votes
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April 19th, 2020

I have been shopping at this online clothing store for over 3 years and it is my visiting place if I want to find something nice to wear! Love this boutique because the more you buy, the more I will get discounts for future purchases! It's always a little surprise to see a discounted total :)

Thumbnail of user electraw1
1 review
0 helpful votes
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August 17th, 2020

Absolutely impressive range of clothing on this website, at very reasonable prices. The website allows me to see everything in my currency and save everything in my cart until I'm ready to pay, no matter how long it took! I have not received my items yet, but I am still very impressed with this online boutique.

Thumbnail of user estherr55
1 review
12 helpful votes
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April 10th, 2020

Bought a couple of clothes cause they looked cute but the fabrics their clothes are made of completely suck. Not soft, hard rough fabrics. And you cannot call to get returns. All online on top of the package taking 2 months to be shipped, and no way to track the order. I totally wasted all that money. STAY AWAY!

Thumbnail of user heran2
1 review
0 helpful votes
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January 22nd, 2021

I bought a size M long sleeve dress online here, but I could still buy a larger number because the shape is small! Product quality is good and warm inside! Like the product, it is not necessary for me to have this seam in the middle, but most of all I am happy with my purchase.

Thumbnail of user olivian47
1 review
0 helpful votes
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March 10th, 2020

The CUTEST clothes, right? Buyer beware - they go against their own claim "delivered with a truly class-leading professional service." BAH! It took almost 3 months and a giant hassle between PayPal, my bank and endless canned responses from Noracora. Totally not worth it!

Thumbnail of user marisak10
1 review
0 helpful votes
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September 9th, 2020

Always a great experience! I love shopping with this website. I never had a problem and the clothes are always so cute and very affordable. I can understand why many of the other reviewers are upset about the returns because I was a bit discouraged at first when I read that, but I decided to take a chance and don't regret it once! You just have to decide if it is suitable for you before buying :)

Thumbnail of user haileet1
1 review
0 helpful votes
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March 9th, 2021

I bought my mom a pair of skirts on this website and she quite liked them. We buy your usual size and they fit you perfectly. They adapt well to the body, they fit well so that they do not fall but not too tight. It is not transparent at all. Good design. Good quality fabric

Thumbnail of user pamw270
1 review
0 helpful votes
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July 24th, 2020

I reviewed their website prior to purchasing and the website stated that returns were easy... ahh, that would be a no! When I contacted them for a return authorization they responded by saying it was not cost effective so they would give me 10% refund! Needless to say, they did not even honor that.

Worst customer experience, stay away

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.

Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

Any problems, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user cindyl603
1 review
0 helpful votes
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August 5th, 2020

No more crowds, queuing to find that dream blouse. The friendly and helpful customer service team will help you place an order after you have had time to view the site at your leisure. Products delivered to your door. Isn't that what you expected? Just send them back and make another choice. How can you lose?

Thumbnail of user susans2969
1 review
1 helpful vote
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March 13th, 2021

It took 6 weeks to receive this "sweater". It was not a sweater! It is a cheap and thin long sleeved t-shirt with a printed design. The one star review is because of the cheap price... I guess you get what you pay for! I've received one sweater from this company which was also inexpensive, yet it was really a sweater, I'll keep that one. The second one, however is going to be given to charity! I won't buy from them ever again.

Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you. We`re still waiting for your reply.

You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a nice day!

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Thumbnail of user missw50
Miss W.
Typically responds within 5 days

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