• Noracora

Noracora

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Overview

Noracora has a rating of 3.5 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 8th among Women's Clothing sites.

  • Service
    2173
  • Value
    621
  • Shipping
    642
  • Returns
    449
  • Quality
    4798

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 73.6%
Positive
64
Neutral
6
Negative
17

Instant Feedback

195,031 reviews

796
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How would you rate Noracora?
Top Positive Review

“Love the shirts I bought”

Elizabeth X.
7/22/24

Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly

Top Critical Review

“Poor sizing and fabric quality”

Julie S.
7/21/24

I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again

Reviews (11,534)

Rating

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Other

Reviews that mention popular keywords

customer service (1655) return policy (708) shopping experience (2665) return address (138) nora cora (547) return items (348) quality clothing (376)
Thumbnail of user arielar2
1 review
0 helpful votes
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March 4th, 2021

VERY fast and free shipping and if you can find a coupon code it's a good deal :) I bought a dress from this online store and I can't wait to buy more

Thumbnail of user celested25
1 review
0 helpful votes
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January 16th, 2020

They lie, and will not refund or exchange items. Giving people the run around thru emails! Cheap material, clothes do not look like they do in pictures, DO NOT BUY FROM CHINA!

Thumbnail of user alexism235
1 review
0 helpful votes
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July 16th, 2020

I ordered 2 items. A anklet and purse. It took them over a month to get the products to me. And, I got them, they are "POOR QUALITY "! PLEASE, READ REVIEWS. I DIDN'T. BEWARE

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We tried to you contact you by message, but we didn`t hear anything back from you. Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

Any problems, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user carold1686
2 reviews
0 helpful votes
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August 27th, 2021
Verified purchase

I placed 3 orders with this company totaling just under $700.00 and not one of the clothing items I purchased fit me. Most of your clothing is either excessively large or extremely small and does not correspond to your printed sizing charts on your website. All this clothing is of very poor-quality fabrics and manufacturing; even buttonholes were not opened during the manufacturing process. Colors are misrepresented. Nothing I received looked like it did on the website. After numerous emails to return this product, they offered me a 15% cash refund instead of returning the merchandise. When I did not accept their 15% cash refund, they offered me a 40% cash refund and told me I did not have to return the merchandise. Who does that? After numerous emails, I finally got a return authorization but had to return the merchandise to a small town in the depths of China, not where the product was shipped to me from, Jamaica, N. Y. To make matters worse, their policy specifies they will not accept returns at their domestic address on their original shipping label. They do not want their junk back. It cost me $104.00 to return $353. 97. 00 or 11 lbs. of clothing from two orders and another $80.00 to return my last order of $335.49. It would appear this company is running a clothing scam to get one's credit card # and swindle them out of their hard-earned money, who wants to return this merchandise to China? The clothing is incredibly cheap, and the sizing is truly laughable. And they want to negotiate with you to keep the stuff when it doesn't fit, crazy Chinese company! My credit card was billed the day I placed the order, 3 weeks before I received any product, much of it was backordered and dribbled in making the paperwork a complete nightmare. Now I must do all the paperwork to prove my case with the credit card companies. BUYER BEWARE. It's not worth it!

Service
Quality
Thumbnail of user lisah1388
1 review
0 helpful votes
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August 8th, 2020

The clothing I order took more than 6wks to arrive. I was so excited to get them so I tried them on immediately... What a disappointment. The clothes were NOT EVEN CLOSE to what was pictured. Like some chop shop tried to replicate a cheap version of the items. To make matters worse, one of the items I paid for was missing from the shipment.
When I initiated a return, here is the robotic customer service response:

Sorry that you are not satisfied with the item(s).

Please note that customers must respond to every email within 7 days. If not, we will close this case after the aforementioned deadline.

Our return center is located in Guangzhou, China.
According to our return policy, the customer is responsible for return shipping cost and any other related return charges (including possible custom fees). Your refund will be processed after our return center received and inspected the return package.

Since International returns might result in long waiting time and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue.
We would like to offer you a 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.

If you still want to return the package, you should email us for a return label within 7 days, the aforementioned deadline.
You can check the return policy here: https :// www.noracora. Com/information/Return%20%26%20Exchange

***Kind reminder: Any addresses on the parcel are not approved as the return address.
Returned packages without an authorized return address from customer service representatives will not be refunded or exchanged. ***

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We received your complaint. Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.

We value your business and we promise you that we will settle this matter at the best way we can. We`ll take care of your request, we`ve sent you our solution by message. Please check.

Any problems, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user thaisb3
1 review
0 helpful votes
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September 29th, 2020

Fast shipping, good contact, clothes consistent with the description, I am happy with my online purchases here, I recommend them

Thumbnail of user debraq186
1 review
0 helpful votes
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June 17th, 2023
Verified purchase
• Updated review

I ordered size small, biggest size smalls ever. Nothing fits, there are no returns. Waste of $$$, no more Noracora.

No response.

Reason I chose this business:

Heard from a friend.

Reason I chose this product:

Great pricing but sadly for nothing.

Service
Quality
Thumbnail of user missw50
Miss W. – Noracora Rep

Dear Customer,

We are sorry that the size or item didn't work out as expected.

Please note that sizing can vary between items, so we encourage customers to refer to the size chart before making a purchase. We will take your feedback into account as we continue to improve our size selection process and make it simpler and more precise for our customers.

Rest assured that if the product meets our return policy requirements, it is eligible for return. You may check our return policy via https://noracora.com/information/return-policy

If you need additional assistance about return, please feel free to contact us by email at service@noracora.com

Best regard,
NORACORA

Great website
April 17th, 2023
Verified site experience
• Previous review
Thumbnail of user tonyz496
1 review
0 helpful votes
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May 6th, 2023
Verified purchase

There always appears to be a variety of styles to choose from and I find items I like pretty regularly.

Quality
Thumbnail of user shirleyc1255
1 review
0 helpful votes
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April 18th, 2023
Verified purchase

Purchase was made easy, delivery of items were packaged very very well and with care, and in good time frame

Quality
Thumbnail of user valerier665
2 reviews
0 helpful votes
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September 21st, 2021
Verified purchase

Thanks for the discount, and fast service! I love my t-shirt, and will certainly purchase more items in the future!

Quality
Thumbnail of user reginam347
1 review
0 helpful votes
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October 19th, 2021

Really happy with the sweaters I bought online. Great price, soft material and really very comfortable too. Happy Days :)

Thumbnail of user yvetten32
3 reviews
0 helpful votes
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May 4th, 2022
Verified purchase

So far it's been the highlight of my week. Hopefully the clothes will be as lovely as they look online.

Please list at least one online fashion shop that you are more satisfied with. The more the better.

Shien, Beme, just Fashion,

Quality
Thumbnail of user llechiw
1 review
0 helpful votes
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April 19th, 2020

Clothes with perfect designs, very helpful staff, delivery is excellent. I am extremely happy with this boutique. I´m very satisfied

Thumbnail of user christinep945
1 review
0 helpful votes
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September 13th, 2021
Verified purchase
• Updated review

This is my second time to order. I hope the delivery time will be much better than the previous one.

Reason I chose this business:

The prices were reasonable. But as they say, you get what you paid for. So I will not be ordering from your company anymore.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us.

Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.

And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

This is my second time to order
July 15th, 2021
Verified site experience
• Previous review

This is my second time to order. I hope the delivery time will be much better than the previous one.

Thumbnail of user ritae50
1 review
0 helpful votes
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September 30th, 2020

Sizing is not. As described. Quality is poor. Not worth the money. No packing slip for returns. Gave to goodwill

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rebeccaw1551
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

My first order came & was very pleased with quality of materials & sizes were perfect. Happy to order again.

Please list at least one online fashion shop that you are more satisfied with. The more the better.

T shirt with black cat
Fox winter gloves

Quality
Thumbnail of user christinex310
1 review
0 helpful votes
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August 10th, 2021
Verified purchase
• Updated review

Cotton blend does not always say what the blend is. I cannot wear polyester. Cotton, linen, rayon, silk all ok.

Reason I chose this business:

Their site and items received said cotton but they are not all cotton and don't show true fiber content

Reason I chose this product:

Stated cotton!

Quality
Cotton blend does not always say what the blend is
July 11th, 2021
Verified site experience
• Previous review

Cotton blend does not always say what the blend is. I cannot wear polyester. Cotton, linen, rayon, silk all ok.

Thumbnail of user flaviaw1
1 review
0 helpful votes
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August 24th, 2020

A long skirt, long dresses have a perfect fit. His clothing line is fabulous. I would recommend it to everyone.

Thumbnail of user ruthw729
1 review
0 helpful votes
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February 14th, 2022
Verified purchase

I received my order in a timely manner. Everything I ordered was very nice quality and met to my satisfaction.

Please list at least one online fashion shop that you are more satisfied with. The more the better.

Lane Bryant, Women Within

Quality
Thumbnail of user shirleyb809
1 review
0 helpful votes
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August 1st, 2021
Verified purchase
• Updated review

Nice clothing and fast service. 2 of the seven items were not as seen online as they were very small

Reason I chose this business:

Price was right

Reason I chose this product:

Summer outfits looked nice

Quality
Nice clothing and fast service
July 2nd, 2021
Verified site experience
• Previous review
Thumbnail of user lilianb33
1 review
0 helpful votes
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August 23rd, 2020

This online clothing store always produces the best designs and styles in clothing and accessories, they have a great service.

Thumbnail of user rosendab
1 review
0 helpful votes
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April 4th, 2020

The people at this boutique are absolutely delightful, the best customer service I have experienced on the web. Thank you!

Thumbnail of user carolc1485
2 reviews
0 helpful votes
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March 22nd, 2022
Verified purchase
• Updated review

Service and delivery was fine but product was cheap and flimsy don't expect the to last more than a season

Reason I chose this business:

Liked te styles

Reason I chose this product:

They had different looks.

Quality
Hard to get back to shoes I liked
March 22nd, 2022
Verified site experience
• Previous review

Hard to get back to shoes I liked. Never could.

Thumbnail of user teresac242
8 reviews
0 helpful votes
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May 7th, 2022
Verified purchase

I like the unique things. I get lots of compliments from folks when I'm wearing my unique shirts or shoes.

Quality
Thumbnail of user marthas1196
1 review
0 helpful votes
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September 9th, 2022
Verified purchase
• Updated review

Cute clothes, but shipping is very high! Costs way too much to return, so basically you get what you get

Costs more to return than the whole order cost

Reason I chose this business:

Cute clothes

Service
Quality
Cute clothes, but shipping is very high!
August 10th, 2022
Verified site experience
• Previous review
Please list at least one online fashion shop that you are more satisfied with. The more the better.

Amazon is cheaper

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Thumbnail of user missw50
Miss W.
Typically responds within 5 days

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