• Noracora

Noracora

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Overview

Noracora has a rating of 3.5 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 8th among Women's Clothing sites.

  • Service
    2173
  • Value
    621
  • Shipping
    642
  • Returns
    449
  • Quality
    4798

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 73.6%
Positive
64
Neutral
6
Negative
17

Instant Feedback

195,031 reviews

796
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How would you rate Noracora?
Top Positive Review

“Love the shirts I bought”

Elizabeth X.
7/22/24

Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly

Top Critical Review

“Poor sizing and fabric quality”

Julie S.
7/21/24

I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again

Reviews (11,534)

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Other

Reviews that mention popular keywords

customer service (1655) return policy (708) shopping experience (2665) return address (138) nora cora (547) return items (348) quality clothing (376)
Thumbnail of user elizabethp742
1 review
28 helpful votes
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November 5th, 2020

I don't normally buy clothes from online sites, but I tried this website and it works perfectly! They have a great selection of really cute clothes for ladies and it is very affordable. The size and description are also very detailed and accurate. You get FREE shipping on ALL orders! The shipping time is reasonable and if you have a problem with your product, the customer service team will respond very quickly. Highly recommended!

Thumbnail of user ednar60
1 review
0 helpful votes
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September 17th, 2020

Oh my God! This place on the internet is unbelievably fantastic! Well designed clothing selection, great prices. Seriously, lovely little museum of designs, they have my fashion styles. It is definitely worth buying clothes on this website!

Thumbnail of user sandyb511
1 review
0 helpful votes
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May 2nd, 2021

I have order many items through Noracora. My first caution is to check the clothing sizing for EACH item you purchase, as the sizing guide varies greatly per item. Secondly, check the fabric of each item as many items such as "sweatshirt" are not fleece, but polyester. Third, their customer service is not very helpful regarding packages not delivered. My package was lost in transit, they would not consider a refund. After 2.3 months I filed a claim through my payment carrier--they received no helpful information and advised me to file a report at the police department. I went to sitejabber and submitted a negative review, this got their attention. They agreed to a refund if I removed the negative review. It took 3.5 months, but they finally refunded me for the lost items. They do have some good products, but their customer service is lacking.

Tip for consumers:
Check the size chart and fabric content for EACH item you are ordering--as every item varies in size. Don't assume that an item described as a sweatshirt will be made of fleece or french terry--they often are polyester.

Products used:
I used clothing and a scarf. Some items are made better than others. Many fabrics feel stiff and heavy--they use a lot of polyester.

Thumbnail of user arianneo1
1 review
0 helpful votes
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February 4th, 2021

I ordered some very comfortable and fashionable pants on this website. Ideal to dress with casual style and for mountain tours, walks, etc. They look great with black boots and Converse-type sneakers.

Thumbnail of user sherries24
2 reviews
0 helpful votes
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July 12th, 2022
Verified purchase
• Updated review

A legit clothing site. Prices super reasonable. Sizes sometimes confusing (they give you the garment's measurements instead of the measurements YOU should be). Have enjoyed my many summer clothes purchases so far.

Quality
So far, so good
May 12th, 2022
Verified site experience
• Previous review

So far, so good. Received my first order in about a week- not 3 months- and the sizes were correct to what they had explained them to be. Prices are super affordable- but I don't expect these items to last forever. Make sure you check sizes when you order. Different items run large or small.

Thumbnail of user mauran3
1 review
0 helpful votes
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November 10th, 2020

Let me start by saying that I generally don't order online, but if every online clothing store was as easy as using this one then I would easily change my mind, there are many things to choose from, almost my entire budget. The clothes i ordered are very nice and comfortable shipping was very very fast overall i would say this website is excellent

Thumbnail of user malvinam5
1 review
0 helpful votes
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April 15th, 2021

Shipping was very fast. I received it in just over two weeks. The shirts were of better quality than I expected for the prices. Everything fit perfectly: the measurements listed were accurate. I feel like I've gotten a real bargain. I certainly expected to be expecting a lot more and receiving worse quality products at such great prices. I will buy again for sure!

Thumbnail of user danahb1
1 review
0 helpful votes
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April 24th, 2020

This online store offers a wide variety of clothing and accessories with excellent quality, good size and easy return policy, and I would definitely recommend them for their wonderful and friendly service.

Thumbnail of user janee170
1 review
2 helpful votes
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July 27th, 2020

On May 20,2020, I ordered three items from Noracora and wanted to return two. I read several recent reviews that their clothing has the "best material." That was NOT my experience. The blouse felt like it was made of lightweight plastic sheeting instead of cloth. The chain of the necklace was so tangled that I gave up trying to get it straightened out. I contacted them about returning the two items on four separate occasions before I finally got a response on June 27 which indicated that I would have to return the items to Guangzhou, China and pay the shipping and custom fees for this service. I have opted to give up and write off the financial loss as a learning experience. I will not order from this company again and warn others to avoid it.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

Any problems, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user alexiak15
1 review
1 helpful vote
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February 14th, 2022

Great experience. I have been a loyal customer of this online boutique for many years. I love the quality of the clothes and their return policy. I just experienced customer service, they were very helpful, efficient and friendly. I personally work in customer service, so it is really comforting to find a website that truly puts the needs of its customers first. Thank you.

Thumbnail of user mariam2367
1 review
0 helpful votes
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August 17th, 2021
Verified purchase
• Updated review

The clothes appeared much better quality than the real thing. The product quality for most items was flimsy and cheap. The material for summer dresses that I received only locked in heat; so although lightweight, it would be uncomfortable to wear on hot days.

Also, the outfits shown in the ads looked quite youthful; but actual product looked like things older women would wear.

They were helpful and quick to respond. They promised to send an email with their return address over a week ago and I'm still waiting (I've even checked my spam folder) So, this wait period has caused a delay in the return, and returns can only be made in a short amount of time. This is the issue that I will be contacting Noracora about after this survey.

Reason I chose this business:

The online ads made the clothing look very appealing.

Reason I chose this product:

The appealing look of the clothing in the ads

Service
Quality
Nora Cora makes it easy to find the right fit by giving...
July 9th, 2021
Verified site experience
• Previous review

Nora Cora makes it easy to find the right fit by giving measurements for each size on same page as pictured item. Full product details are also available on same page. So, less time needed to check important details.

Thumbnail of user lolab72
1 review
0 helpful votes
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November 10th, 2020

I needed to buy something for my mother's birthday and I found this website. I knew you liked scarves, so I went to the accessories section and chose the long tassel scarf with gold and black thread that was 30% off. Many of her accessories are for sale, which is great! A very good site, great sales, and easy to navigate! Definitely looking forward to buying her other things.

Thumbnail of user catalinw1
1 review
0 helpful votes
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July 12th, 2020

This boutique really offers great service, a fabulous range of clothing, fast delivery and small personal touches that make dealing with the business fantastic. I love the website, it is very easy to navigate and the search options make sense. I have ordered many items and never had to return any because the descriptions on the site are so helpful that it is easy to decide if something fits.

Thumbnail of user geraldb181
1 review
5 helpful votes
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November 30th, 2019

I ordered a hooded sweater from this site and after 4 weeks it finally showed up. It does not look anything like what I ordered and the knit fabric is completely different too! The color was wrong as well. I attempted to return the sweater only to be told I had to pay shipping back to China as well as customs fees. They offered me a refund of 15% which ended up being just over $3.00. This company is a bait and switch mess and mail fraud would not be too hard to find.

Thumbnail of user doranaq
1 review
0 helpful votes
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January 30th, 2021

The service at this online boutique is great, one of my shirts was a bit badly printed, which I didn't like. I sent his customer service team an email with photos explaining what had happened and he was quick to respond and offered to reorder my order at no additional charge. The new clothes arrived in just a few days and they look great. They definitely care about the customer and the quality of their products.

Thumbnail of user lucinad
1 review
0 helpful votes
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August 2nd, 2020

I made a mistake in my home address when registering here. My first order did not arrive, so I checked and modified the address online, then used the online chat service to see what could be done. They offered me replacement items or a refund, but I really wanted the dresses I had ordered since I was going on vacation soon. Customer Service contacted the local courier service and my package was still in the warehouse. Arrangements were made to redeliver, and I got my dresses the next day. I am a very happy customer.

Thumbnail of user michelleg723
1 review
0 helpful votes
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July 20th, 2020

I ordered a long casual dress that appears to be cotton in the picture on the website. What I received nearly 6 weeks after placing my order was a cheaply made polyester Version of the dress. This whole website is a scam! I am baffled that they are allowed to continue to operate and scam customers.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user jhetniam
1 review
0 helpful votes
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September 24th, 2021

Sometimes it usually happens that there are problems when buying clothes online, but the way in which those responsible for the web react is what interests me. As happened to me in this website! The return of my shoes was processed as soon as possible, with the credit in my account and the shipping costs fully covered! Very efficient! 100% satisfied with the service received from this online boutique.

Thumbnail of user yvonnep191
1 review
5 helpful votes
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September 6th, 2019

This website shows pictures of glamorous but inexpensive fashion. You order and after an extended period without order confirmation, a package of CRAP arrives, manufactured with the cheapest material, sown in the most slipshod fashion, bearing no resemblance to the picture. In fact, the CRAP is so horrible that I would not wear it to sleep. To add insult to injury, there is no information or means to contact sales, so that one might return this CRAP for a much-deserved refund. I felt it was too worthless for Goodwill, but donated anyway. Stay way from Noracora! This is a scam.

Thumbnail of user barbaras761
1 review
6 helpful votes
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August 28th, 2019

Cannot seem to get anyone to respond. So afraid I trusted a dark space for$34.88. I pray my order comes. This is horrible and hope they are penalized when caught. Never responds to email? The shipping doesn't say whose shipping. I did not do my homework. Never again. Will contact my Bank.

Thumbnail of user jojop8
1 review
3 helpful votes
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December 17th, 2019

Do not buy from these con artist, Walmart has 100 percent better merchandise at a cheaper price. I did not know this was a company from CHINA. DID not say when I ordered online. To mail the damn thing back was going to cost me $50 to china. I just threw it out. One arm longer, odd piece of deformed fabric!

Thumbnail of user gabriellem96
1 review
0 helpful votes
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November 10th, 2020

My order was delivered on time with no problems. The quality of the product is par excellence. Colors and design are exactly as shown on the website. I love the fabric and the intricate details. The dress I ordered was beautiful; I did not pay any additional shipping charges (other than the charges that were mentioned on the website). I have given them a 5 star rating! Customer service is friendly and fast. I will definitely recommend you to all my friends as you have delivered what you promised. Keep up the good work!

Thumbnail of user lasv37
1 review
1 helpful vote
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June 12th, 2020

Beautiful website excellent photos of some great products. But don't buy the hype, it's all bull$#*!. Things that look and say they are made of cotton are not there polyester the only cotton must be the thread. Arrived on time, ha! 3 months later! I guess that's the best China can do. My complete order NEVER arrived and no refund was ever issued. If you want to return something they make you ship it back to china (you pay shipping and customs) with the understanding that it may not get there and if it doesn't it's on you no product no return, exchange and no refund! If you want Dollar clothes this is the place. If you have money to through away this is your site. Better yet just try Wish.com returns and credits are a snap.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We tried to you contact you by message, but we didn`t hear anything back from you. Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.

Items need to be returned to our fulfillment center and buyer is responsible for return shipping.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user clarap286
1 review
4 helpful votes
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June 21st, 2023

I have placed several orders and have been generally happy with price/quality. My last two orders had miss sized clothes. I tried to contact Noracora by different venues asking for exchange or refund and have not received any response. Silence and no customer service.
Clara

Products used:
One order 3 out of 4 one was huge on me
Second order 1 item and that was too big. Try to exchange or return with no response

Service
Value
Shipping
Returns
Quality
Thumbnail of user marilur3
1 review
0 helpful votes
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May 4th, 2020

I bought an item from this online store and fortunately everything went very well. I dealt with a customer service representative who always answered my questions quickly by email. Good customer service is what makes people make more purchases again. The customer service representatives are hardly thanked, I am very satisfied with the way they served me. I hope future purchases.

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Miss W.
Typically responds within 5 days

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