• Noracora

Noracora

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Overview

Noracora has a rating of 3.5 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 8th among Women's Clothing sites.

  • Service
    2173
  • Value
    621
  • Shipping
    642
  • Returns
    449
  • Quality
    4798

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 73.6%
Positive
64
Neutral
6
Negative
17

Instant Feedback

195,031 reviews

796
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How would you rate Noracora?
Top Positive Review

“Love the shirts I bought”

Elizabeth X.
7/22/24

Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly

Top Critical Review

“Poor sizing and fabric quality”

Julie S.
7/21/24

I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again

Reviews (11,534)

Rating

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Other

Reviews that mention popular keywords

customer service (1655) return policy (708) shopping experience (2665) return address (138) nora cora (547) return items (348) quality clothing (376)
Thumbnail of user renem153
1 review
11 helpful votes
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May 16th, 2019

I purchased 4 pairs of earrings. There was no contact at all for nearly 30 days. When I requested a refund, the earrings were surprisingly, shipped. I've wore 1 pair of the earrings two days & they began to tarnish that quickly. I'll skip Noracora.

Thumbnail of user enricaz
1 review
0 helpful votes
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January 5th, 2021

I love the new belt that I bought for myself. I wanted to try something small, but now that my order has arrived I will surely buy more clothes here. My opinion, this website is a reliable internet clothing store for me with excellent service!

Thumbnail of user engiey
1 review
0 helpful votes
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March 21st, 2021

Really happy with my leggings and my top. Very comfortable and of quality! I'll get another pair when there's another sale that's for sure. I bought myself a medium blouse (I usually wear large) and this was absolutely fine, possibly it would have been too large if it was large. The big pants were perfect

Thumbnail of user rs357
1 review
7 helpful votes
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May 25th, 2019

Not only do you not get these clothes timely, well past 90 days is not acceptable; but the quality isn't there either after the insane wait time.

They pay to blog clearly the positive reviewers putting 'worth the wait' don't shop here.
Who wants their capri pants for winter wear?

The quality is 50:50. If you like super cheap, poor quality, lots of inaccurate communication this is the place for you!

Thumbnail of user cathyl545
1 review
0 helpful votes
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October 18th, 2022

I checked reviews outside of noracora - I was seeing 4+ Tried for weeks to get a return label, I did not receive. I took the 40% refund then gave most items away. Sizes are off, fabric was terrible. I don't recommend

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user missw50
Miss W. – Noracora Rep

Thank you for your feedback.

Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For good willing, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that.

If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Stay safe and have a good day!

Thumbnail of user janeth1106
1 review
0 helpful votes
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July 1st, 2021
Verified purchase
• Updated review

The clothes are unique and appropriately sized. Love the fact that each and every article has a sizing guide with accurate measurements. I wear all sizes from M to XXL depending on the item. The clothing is comfortable and wears well.

There were 2 dresses that were unsatisfactory. Customer service responds promptly with awesome solutions. I have placed a second large order already due to the awesome product and fanfastic customer service.

Reason I chose this business:

Loved the look of Boho, colours and styles.

Reason I chose this product:

The clothes fit my style and lifestyle.

Service
Quality
Awesome looking product
May 31st, 2021
Verified site experience
• Previous review

Awesome looking product. I just hope that the sizing is accurate.

Thumbnail of user crissf3
1 review
0 helpful votes
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September 30th, 2020

The material was not reflective of photos. VERY CHEAP fabric. Extremely disappointed. Order numerous pieces. All of them were badly constructed. Very deceptive. Beautiful website. Beautiful clothes depicted. However, the experience is like buying china and receiving the thinnest paper plates.

Tip for consumers:
Do not expect any of the items to be constructed well or the fabric to be reflective of pictures on website.

Products used:
None. Will give away to shelter or thrift.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Quality
Thumbnail of user danq181
1 review
0 helpful votes
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June 10th, 2021
Verified purchase
• Updated review

This is my first time shopping with NORACORA. I really like some of your styles.
Was shocked my the underpants that had a very nasty message printed on them! I almost clicked off the page!
Wish that the sizes where converted to numbers. And a petite selection would be offered.
Also wish the free shipping offer would be lower.
I am looking forward to my order!

Reason I chose this business:

Stylish clothes

Quality
This is my first time shopping with NORACORA
May 8th, 2021
Verified site experience
• Previous review

This is my first time shopping with NORACORA. I really like some of your styles.
Was shocked my the underpants that had a very nasty message printed on them! I almost clicked off the page!
Wish that the sizes where converted to numbers. And a petite selection would be offered.
Also wish the free shipping offer would be lower.
I am looking forward to my order!

Please list at least one online fashion shop that you are more satisfied with. The more the better.

Norstrom
Nike
Amazon

Thumbnail of user solbeyh
1 review
2 helpful votes
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April 19th, 2020

This is a great place to shop for clothes and I love how they offer so much variety in what they sell. I can always find something I like and want and so far I have been satisfied with most (if not all) of the items I have purchased. Reviews left by other customers also help decide if I should get something or not! Overall, it's a good website to buy.

Thumbnail of user reneea161
1 review
0 helpful votes
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February 8th, 2021

Great experience. I have been a loyal customer of this online boutique for many years. I love the quality of the clothes and their return policy. I just experienced A + customer service, they were very helpful, efficient and friendly. I personally work in customer service, so it is really comforting to find a website that truly puts the needs of its customers first. Thank you.

Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thank you for loving our products.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help. You can also chat with us online.

Have a good day!

Thumbnail of user lilianam32
1 review
0 helpful votes
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April 4th, 2020

I bought a beautiful jacket online and removed the tags and put on the jacket only to find out later that the jacket was slightly defective (uneven tint / color). I simply wrote an email to express my concern for quality and was not expecting to be offered a refund or store credit considering the labels were removed and worn. I am absolutely thrilled with the fantastic customer service I received from this boutique, they went out of their way to help me with a replacement jacket.

Thumbnail of user gretelm1
1 review
0 helpful votes
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July 3rd, 2020

I really like this boutique. Size 4 in dress fits me perfectly. I also love the excellent quality! I can really tell the difference compared to other brands! I will definitely buy more! First time buyer and I'm already a fan!

Thumbnail of user suen71
1 review
8 helpful votes
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March 3rd, 2020

Too little too late.Not only did it take three months for my packages to get here in dribs and drabs. Everything from the website was not what was received. They were missed sewed they were miss sized and the fabric they were made out of was cheap and frankly I would never wear. It almost feels like the type of fabric that would catch fire if you came to close to a flame.
Don't make the same mistake I did by ordering anything from this website.

Thumbnail of user stephe9
1 review
4 helpful votes
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July 13th, 2019

Not only did it take a month and half to get my order, the quality of the clothing was atrocious. They have an amazing photog or are really good with Photoshop. Returns are easy the website says. Not true. They provide you a label to return the clothing to CHINA! I finally got the label after 8 emails. Nothing about this company is truthful. I REPEAT, do not order from Noracora!

Thumbnail of user gaylar10
1 review
15 helpful votes
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June 2nd, 2019

I ordered three items. The sizing was not even close, the material was cheap at best, it looked nothing like represented in the pictures, it took almost a month to receive, and when I called after 9 days to cancel the woman told me I could not cancel. Horrible, horrible all the way around. You will never see your money again so please, please do yourself a favor and shop elsewhere.

Thumbnail of user ellas114
1 review
0 helpful votes
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September 5th, 2020

After 10 weeks my order finally arrived. Even when the garment said "cotton" it was clearly polyester. Not a single item was wearable. Cheap polyester garbage! I didn't want to throw good money after bad ($60.00 to ship items back to China), so I took the package (5 dresses) and gave it to Good Will. Nora Cora offered to reimburse 10% of the cost. Never again!

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user margota10
1 review
0 helpful votes
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March 30th, 2021

From a country that does not have easy access to some of the fashion items it comes in handy. Not only does the customer service be fast and reliable, she also processes any customer-related inquiries or questions in a timely manner.

Thumbnail of user freddag
1 review
0 helpful votes
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October 21st, 2020

When I needed to get information about my clothing order here that was not available in the generic questions and answers, I contacted their customer service by email. I contacted a representative almost instantly and they gave me the answer immediately.

Thumbnail of user amayai
1 review
0 helpful votes
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November 26th, 2020

I liked the great quality of the fabric of my new dress, we bought several with my sister for an event in this online boutique, we got beautiful designs and a perfect size. Highly recommend this store to buy women's clothing.

Thumbnail of user shirleyd569
1 review
0 helpful votes
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October 5th, 2021
Verified purchase
• Updated review

I ordered 1-2 sizes larger since I was dealing with inexpensive product, but most of the clothes are still tighter than I prefer to wear. I want to send it all back but they didn't include any return slips. Very frustrating.

Reason I chose this business:

I liked how the product looked on the website.

Reason I chose this product:

It had a good style and color.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback and sorry for any inconvenience caused.
Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.

And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm

Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.

If items do not fit, you can contact us to return within 30 days from delivery date.

We`ll keep improving our service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Easy, liked the items that I saw
August 6th, 2021
Verified site experience
• Previous review

Easy, liked the items that I saw. Hope the actual product doesn't disappoint!

Please list at least one online fashion shop that you are more satisfied with. The more the better.

Haven't shopped in a while, so don't have anything in mind right now.

Thumbnail of user dianab789
1 review
0 helpful votes
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January 29th, 2022
Verified purchase
• Updated review

If I could give my experience no stars I would. It came too late to wear for the holidays: over a month! The return policy is complicated, confusing and in the end you find you're actually at the mercy of China and Noracora will offer you only 15% of your purchase. My purchase was $120 so they will refund $18 of my $120! Maybe…. Never Again!

NEver Again

Reason I chose this business:

Their clothing looks very nice, stylish, good quality but couldn’t be farther from the truth. This was my second purchase but never again. Their return policy and procedure is ridiculous. You are actually dealing with China!

Reason I chose this product:

They looked much nicer than they are.

Service
Quality
Thumbnail of user missw50
Miss W. – Noracora Rep

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

My last order took forever so I'm cautiously optimistic
November 30th, 2021
Verified site experience
• Previous review

My last order took forever so I'm cautiously optimistic. Please ship ASAP

Thumbnail of user melindar144
1 review
0 helpful votes
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June 28th, 2021

Even though I had a bad experience with noracora, I have to say my money was sent back to my account. If you order be prepared to wait many many weeks before your items are even processed. Over all the customer service was very responsive and very polite. I will stick to America websites and only order outside the country from Israel. Kosher Casual is awesome!

Tip for consumers:
Do not shop at noracora

Products used:
None

Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We will always think of ways to make online shopping at NORACORA easier. Please know the order was cancelled and refunded already.

Any problems, you can email service@noracora.com for further help. You can also chat with us online.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user edithm154
1 review
0 helpful votes
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November 12th, 2021

I bought two pairs of these STINKY shoes! One for my dghtr,(thinking she would love them as much as I thought I did). As I took both bags, I noticed a strong smell. I pulled my shoes out of the bag and smell was even stronger! I then noticed how mine had wrinkly ripples on the top left sho. I tried them on and throughout an hour. Feet started itching so bad! I demand a refund and have reached out THREE Times & NO response! A chat rep. Offered a $8 credit if I decided to keep the shoes! Why? And now I'm being ignored!

Tip for consumers:
How long to receive the items and most important... Refund on returns!!!

Products used:
Blouses

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user missw50
Miss W. – Noracora Rep

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

For return:

Return Policy
-All Purchase (except final sale item, swimwear, bags and accessories) can be returned within 30 days from the delivered date.

And as we check, we have replied your emails. Could you please check the spam emails?

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user susanm1808
1 review
5 helpful votes
  • Send Message
June 21st, 2020

The products came, 2 1/2 months later, cheap polyester blends or cheap nylon. I'm allergic to polyester and never order anything with polyester content, all supposed to be cotton, not true to size either all way too small. I ear a size 11-12 and ordered appropriate to that size and a little bit larger, labels not in English,

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We`ll take care of your request, we`ve sent you our solution by email. Please check.

We`ll keep improving our products, delivery and service. Any problems, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user wendyw565
1 review
1 helpful vote
  • Send Message
March 13th, 2021

Honestly, I've been shopping online for clothes here for over 2 years and haven't regretted it once. The size chart is EXACT so measure yourself and then stick to the chart and you will never have a problem with fit. I am always amazed by the quality and durability of their clothes that I did not expect. I have had a dress bought here that has been through hell and STILL did not lose its shape or color. Delivery in 1-2 weeks is just amazing. So I recommend this website.

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Thumbnail of user missw50
Miss W.
Typically responds within 5 days

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