• Noracora

Noracora

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Overview

Noracora has a rating of 3.5 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 8th among Women's Clothing sites.

  • Service
    2173
  • Value
    621
  • Shipping
    642
  • Returns
    449
  • Quality
    4798

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 73.6%
Positive
64
Neutral
6
Negative
17

Instant Feedback

195,031 reviews

796
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How would you rate Noracora?
Top Positive Review

“Love the shirts I bought”

Elizabeth X.
7/22/24

Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly

Top Critical Review

“Poor sizing and fabric quality”

Julie S.
7/21/24

I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again

Reviews (11,534)

Rating

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Other

Reviews that mention popular keywords

customer service (1655) return policy (708) shopping experience (2665) return address (138) nora cora (547) return items (348) quality clothing (376)
Thumbnail of user melissam2245
1 review
0 helpful votes
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September 18th, 2021
Verified purchase

When clothing arrived it wasn't really for me— but my daughter loved them— she got all the new clothes.

Quality
Thumbnail of user rachelp883
1 review
0 helpful votes
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February 26th, 2023
Verified purchase

Lovely dresses., 3
Bought stylish belts for them.

Long dress wasn't what I wanted and the white pants were too wide.

Quality
Thumbnail of user mariannep148
1 review
0 helpful votes
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May 11th, 2023

Go to the Better Business Bureau and you will see just how many people including myself got SCAMMED. I NEVER RECEIVED AN ORDER NUMBER BUT THEY TOOK MY $$$$

Thumbnail of user missw50
Miss W. – Noracora Rep

Dear valued customer

We apologize for any poor shopping experience you may have had with us. After successfully placing an order, we would typically send an email notification to inform you of your order details, including the product information. Please check your email for this notification, or if you could provide us with your email address, our customer service team will be happy to assist you in locating your relevant order.

Thank you for bringing this to our attention, and we appreciate your understanding and patience as we work towards resolving any issues and improving our processes to ensure that all our customers receive quality products and excellent service.

If you have any questions,please contact us by email at service@noracora.com or by chat online

We put customer experience first and will continue to make improvements.
Best regards,
NORACORA Customer Service.

Thumbnail of user johnd5303
1 review
0 helpful votes
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September 19th, 2021
Verified purchase
• Updated review

Shipping a little slow. One items material. Waa not what it appeared to be in the pictures or description

Reason I chose this business:

Liked the selection

Service
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us.

Sorry that the delivery time, which depends on the transport efficiency of the logistics company. Thank you for your patience.

Regarding the delivery time, you can learn more about our shipping policy here https://www.Noracora. Com/information/Shipping%20%26%20Delivery

We will try our best to provide the way to customers with the most convenient to shop. If you have questions about your order, please contact us by email at service@Noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Website a bit slow but overall good experience
July 21st, 2021
Verified site experience
• Previous review
Thumbnail of user emilyw867
1 review
0 helpful votes
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October 15th, 2022
Verified purchase
• Updated review

Worst online order ever. Things weren't the quality I expected. Return policy not clear when ordering.

Explained the return policy which I understood too late.

Reason I chose this business:

Saw items on phone and looked cute but quality was lacking.

Reason I chose this product:

Looked cute online

Service
Quality
Thumbnail of user missw50
Miss W. – Noracora Rep

All purchases (except Final sale/Clearance item(s), swimwear, underwear, panties and accessories) can be returned within 30 days after you have received the last package of your order.
You can check the return policy at https :// noracora. Com/information/Return%20Policy

Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.

Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~

Love it and I like the different prints
August 16th, 2022
Verified site experience
• Previous review
Thumbnail of user liliaf15
2 reviews
0 helpful votes
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May 6th, 2022
Verified purchase

Fast easy in getting what i wanted. Sizes just perfect. My espectation was to have a better quality, dresses look cheap

Quality
Thumbnail of user deniseb1404
2 reviews
0 helpful votes
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July 27th, 2021
Verified purchase
• Updated review

Couldn't get my AMEX gift cards through your system. I tried several all with plenty of money for this purchase.

Reason I chose this business:

Liked the dresses

Service
Quality
Couldn't get my AMEX gift cards through your system
July 27th, 2021
Verified site experience
• Previous review

Couldn't get my AMEX gift cards through your system. I tried several all with plenty of money for this purchase.

Please list at least one online fashion shop that you are more satisfied with. The more the better.

Venus, Easy Spirit, Lane Bryant, Clarks shoes

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user brendae447
1 review
0 helpful votes
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June 3rd, 2021
Verified purchase
• Updated review

Except. That I couldn't get your website to scroll properly and timely everything else worked ok. Thank you.

Quality
Except
May 3rd, 2021
Verified site experience
• Previous review

Except. That I couldn't get your website to scroll properly and timely everything else worked ok. Thank you.

Thumbnail of user dorothyi560
1 review
0 helpful votes
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January 17th, 2023
Verified purchase

Five star cute outfits
Very stylish. The dress was purchased to wear at a Hippie Party but could be worn anywherey

Service
Quality
Thumbnail of user lindaf1431
3 reviews
0 helpful votes
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November 27th, 2022
Verified purchase

Norcora has beautiful colors and great looking sweaters. Hopefully, that I can get this before Christmas for my Sister-in-law.

Quality
Thumbnail of user francesu140
1 review
0 helpful votes
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October 14th, 2022
Verified purchase

Am very pleased! I may have ordered abit to big, but will size down on my next order. I'm a happy girl. Everything is beautiful.

Quality
Thumbnail of user graceq90
1 review
0 helpful votes
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June 3rd, 2022
Verified purchase

One of them appears to have lace in the photo but has lacpe printed on it. I will read description better for any future orders.

Quality
Thumbnail of user bobg781
1 review
0 helpful votes
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April 14th, 2022
Verified purchase
• Updated review

Ease of website and ordering, Recieved my beautiful Butterfly shirt in timely fashion. Will shop Noracora again!

Quality
Ease of website and ordering
March 15th, 2022
Verified site experience
• Previous review
Thumbnail of user debram1294
1 review
0 helpful votes
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April 10th, 2022

This company ripped me off, more than 2 months and still no merchandise! Filed with Missouri Atty General

Tip for consumers:
My dress

Products used:
None, bought it and never got it

Service
Value
Shipping
Returns
Quality
Thumbnail of user missw50
Miss W. – Noracora Rep

Sorry for any inconvenience caused. Would you please provide your order number so that we can help you?

If you have questions about your order, please contact us by email at service@noracora.com or by 24/7 chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user cheryli108
1 review
0 helpful votes
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March 9th, 2022
Verified purchase

Easy to pick on line! I ordered everything 2x two tops did not fit, one top has a rip in the seam about 3 inches long

Quality
Thumbnail of user bettyq466
1 review
0 helpful votes
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February 18th, 2022
Verified purchase

First time ordering.
Wish the shipping wasn't so high
Took awhile to receive.
Very happy with shirt.

Quality
Thumbnail of user daniellep663
1 review
0 helpful votes
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April 24th, 2023
Verified purchase
• Updated review

Very easy shopping online. The pictures do not look like on what I ordered. 2nd time this has happened to me

Reason I chose this business:

Normally I do well with mediums and they did not fit. To tight in shoulders.

Reason I chose this product:

2 of your products were not as shown on the internet. I was disappointed.

Quality
Very easy shopping
February 23rd, 2023
Verified site experience
• Previous review
Very easy to shop, to easy
September 27th, 2022
Verified site experience
• Previous review
Thumbnail of user dianec987
1 review
0 helpful votes
  • Send Message
January 1st, 2022
Verified purchase
• Updated review

A breeze. Encountered no glitches... was even able to apply my code: Luck3 discount. Successfully. Appreciate it.

Quality
Easy order
April 5th, 2021
Verified site experience
• Previous review
Thumbnail of user cindyl90
2 reviews
1 helpful vote
  • Send Message
November 2nd, 2021
Verified purchase

Great now if they get here at a decent timereally didn't think the shoes looked like what I had ordered.

Quality
Thumbnail of user reeneyr
1 review
3 helpful votes
  • Send Message
November 19th, 2019

No product after 3 weeks. Just kept giving me the same fake tracking number
Claim it was in Freemont, CA
DONT BUY ANYTHING. GUARANTEE TO LOSE YOUR MONEY

Thumbnail of user emilyt502
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

Great everything I've ordered was delivered in a timely manner and I Love the quality of everything I've purchased from Norcora. Very Pleased.

Quality
Thumbnail of user jeannetts1
2 reviews
0 helpful votes
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May 30th, 2022
Verified purchase

A bit difficult at times as the pages flipped back and forth but I liked the large selection and will order more if I like what I receive.

Quality
Thumbnail of user kimberlyg681
1 review
0 helpful votes
  • Send Message
May 12th, 2021
Verified purchase
• Updated review

The fabric was not what I expected, I am uncertain if I'll try again. Perhaps after I wear and launder I will know for usre.

Reason I chose this business:

Order for another company was cancelled and your company popped up.

Reason I chose this product:

Lovely photos of colorful and comfortable looking garments.

Quality
So far so good
April 12th, 2021
Verified site experience
• Previous review

So far so good. I look forward to seeing the products.

Thumbnail of user giannaj5
1 review
0 helpful votes
  • Send Message
August 24th, 2020

Everything perfect, I love the two sweaters that I ordered in this online boutique, quality and fabric design fully meet the expectations I had!

Thumbnail of user dawnr182
1 review
10 helpful votes
  • Send Message
October 23rd, 2019

If you are reading the five-star reviews about NoraCora, Annie Cloth, ChicV, or whatever else they're calling themselves, KNOW that these reviews were written by EMPLOYEES of ChicV.

The one-star reviews reflect the experience you will have.

Here's how this works:
1. You see an ad flash up in your news feed with a number of really reasonably priced items that look like closeouts.
2. You purchase a number of things, because -- how can you not? Everything looks nice, and there are no shipping costs!
3. You hit "submit" on your order. You do not get an order confirmation and don't hear anything for weeks.
4. After a few weeks, you start receiving plain white Tyvec envelopes with return addresses written in Chinese characters.
5. The item in these envelopes don't look ANYTHING like what you saw on the website. The fabrics are different. The colors are different. The size isn't the same size as an American size. The items are not as described on the website.
6. You follow the process to try to return the item.
7. You find out that the return policy is -- you have to ship the item back to China, pay for shipping, pay for Chinese customs costs. Each item must be shipped back to the original vendor, so you have to wait two weeks to get the appropriate return label.
8. While you are waiting for the return label, you are dealing with the customer service team, who primarily sends you links to their return policy, which says that you're going to pay to return the items, and everything else I listed in #7 above.
9. You get an offer from the customer service representative for a percentage back. At first, it will be 15%. Hold out for the 25% offer! That comes about a week later.
10. You now own items that you wouldn't buy at Goodwill for $5.

Tip for consumers:
DO NOT BUY FROM THESE PEOPLE. They go by "Noracora", "Annie Cloth", "Fanshionweb International", "ChicV" -- any five star reviews you see are written by the employees of this company, which is an illegal trade practice.

Products used:
I bought four sweaters for $108. After one month, only one had shown up. The beautiful coffee colored Nordic sweater I thought I was buying actually turned out to be this polyester "weirdage" thing that I don't even feel right about donating to the Salvation Army. (See attached photos.) The next item arrived about a week later. This looked more like what was originally advertised, but it was of very low quality and had numerous pulls and frayed sections. The "customer service process" is an exercise in complete frustration.

Service
Value
Shipping
Returns
Quality

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Thumbnail of user missw50
Miss W.
Typically responds within 5 days

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